James (Nderitu) N.
Business Development Manager, EMEA (Crypto Custody)
Experience
Aug 2024 - Present
1 year 1 monthBusiness Development Manager, EMEA (Crypto Custody)
Threshold
- Manage the full sales lifecycle, from sourcing clients via phone, email and other methods, through to onboarding and ongoing client relationship management thereafter.
- Generate qualified sales leads, create materials and proposals, conduct demos and close sales.
- Become a Threshold expert, identifying and solving client needs, and managing client relationships.
- Establish regular touchpoints to review progress against technical and strategic objectives, including roadmap discussions.
- Conduct product demonstrations.
- Work with marketing to provide market updates and customer feedback on running campaigns and messaging, with the aim of increasing the number and quality of leads.
- Ensure detailed notes of client interactions are kept up to date in CRM with regular Sales analytics for management.
- Provide customer upsell and expansion recommendations for platform products.
- Represent the brand at conferences and industry events.
Jun 2023 - Jan 2024
8 monthsGrowth & Partnerships Consultant, Africa (Crypto)
Onramp Money
- Explored potential business opportunities that allow Onramp Money to expand its operations.
- Identified and established relationships with potential partners such as P2P cryptocurrency traders, payment providers and crypto exchanges.
- Provided comprehensive information and analysis on local payment methods within specified jurisdictions.
- Building long-term relationships with vendors and partners.
- New fiat integration.
- Analyzed transaction data of recently launched fiat currencies.
- Attended events on behalf of Onramp Money.
Apr 2023 - Aug 2024
1 year 5 monthsBusiness Development Manager, Africa (Crypto API)
Paychant
- Develop and execute high-growth, outreach and prospecting strategies.
- Acquire, build and maintain relationships with clients.
- Understanding the needs of clients and partners at every stage of their development and consider how we can add value with product partnerships.
- Negotiating with partners for favorable terms & conditions.
- Building and maintaining strong relationships with internal cross-functional business units to create more efficient processes, identify bottlenecks, identify growth opportunities and increase our overall client success percentage.
- Think strategically - Seeing the bigger picture and setting aims and objectives in order to develop and improve the business and reach new audiences.
- Organizing Conferences. Speak at regional and national conferences regionally as well as nationally representing Paychant; Collaborate with local groups, foundations, startup incubators, and university groups to co-host events.
- Conducting data analysis & visualization.
- Collaborating with the technical team to ensure smooth integration of new fiat currencies.
- Providing detailed insights and reports to aid efficient issue resolution.
Apr 2022 - Oct 2022
7 monthsBusiness Development Executive
Standard Group PLC
- Direct sales, market the E-commerce platforms and product pitches to potential new clients.
- Created detailed proposal documents, negotiate the terms of agreement and close on sales.
- Managed quality assurance through site evaluations, internal audits and customer surveys.
- Liaised with Credit Control and clients regarding payment terms, debt collection and maintaining collection timelines.
- Identified and researched opportunities that come up in new and existing markets.
- Communicated with clients to understand their needs and offer solutions to their problems.
- Created and launched promotional activities and market activations.
- Created positive, long-lasting relationships with current and potential clients to foster customer retention and satisfaction.
Oct 2021 - Feb 2022
5 monthsOnboarding Specialist (Consultant)
DUBUY by DP World
- Understand the requirements and needs of a buyer/vendor during the onboarding process.
- Monitored buyer/vendor's compliance to Dubuy requirement.
- Initiated sales calls to existing customers to assess the need for replenishing inventories.
- Monitored buyer/vendor satisfaction data and liaising with the buyers/vendor to take proactive measures for improvement.
- Communicated with clients to understand their needs and offer solutions to their problems.
Aug 2020 - Aug 2021
1 year 1 monthSales and Acquisition Executive
Sendy Ltd
- Owned and executed an aggressive customer acquisition strategy; meet business targets.
- Managed deal pipeline and source for new potential business deals by contacting potential partners; discovering and exploring opportunities.
- Managed relationships with customers through phone calls, emails and visits to ensure customer retention and portfolio growth.
- Followed up and facilitated customer issue resolution to ensure timely closure; offer 'A' class customer experience.
- Followed up and ensured prompt payments for services offered to customers; ensure timely debt collection.
- Stayed up-to-date with new product features; ensure continuous customer education on the improved product features.
- Ran demos for prospects, develop presentations and adapt sales collateral.
- Gathered market and customer information, and provide feedback to the organization for product development.
- Reports Preparation: Prepared of daily, weekly & monthly reports as guided by the line manager.
Summary
I'm a dynamic and results-driven Business Development Manager with extensive experience across Africa's Financial Services (crypto p2p platforms, Crypto payment APIs and Crypto custody infrastructure). Currently spearheading high-growth strategies for expansion & partnerships at Threshold, I have a proven track record of acquiring, building, and maintaining key client relationships, integrating new fiat currencies, and driving successful web3 projects. My career is marked by a consistent commitment to improving processes, enhancing customer satisfaction, and contributing to the growth of innovative companies.
Languages
English
NativeSwahili
NativeEducation
Oct 2015 - Jun 2019
South Eastern Kenya University
Bachelor of Science · Statistics · Kitui, Kenya
Certifications & licenses
Customer Relationship Management
Great Learning Academy
Effective Communication
Great Learning Academy
Market Research
Great Learning Academy
Sales Management
Great Learning Academy
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.