Maximilian Kittner
Interim COO
Experience
Self-employed
- Leadership and development: building teams and coaching individuals through close guidance
- Sales and account management: advising and coaching key people in companies, especially in IT and consulting, focusing on sales and resource management. Client support, negotiating terms, and expanding customer relationships.
- Recruiting and talent placement: profiling, hunting, and identifying new contacts to place specialists in IT, finance, HR, and sales for permanent positions.
- Training and skill development: organizing and conducting workshops to enhance skills.
- Sales strategies: implementing cross-selling and upselling strategies to increase revenue.
- Market positioning: using LinkedIn for recruiting and to boost sales activities.
- Used technologies: HubSpot, Apollo.io, M365, Salesforce, Canva, LinkedIn, Confluence
Interim COO
Confidential
- Sales and consulting: leading a 9-person sales and consulting team, including individual staff development. Working closely with clients to manage and shape ongoing consulting projects. Introducing a structured sales process with clear KPIs (e.g., conversion rates per funnel stage, deal cycle times) and setting up CRM-based reporting for better management and forecast accuracy.
- Marketing responsibility: leading the marketing team, developing and executing targeted actions for positioning and lead generation, including focused LinkedIn campaigns, SEO measures, and webinar formats for lead qualification.
- Finance: analyzing financial KPIs together with accounting. Developing new pricing strategies to optimize margins and promote sustainable growth, including introducing a differentiated pricing structure based on service scope and customer segments.
- Leadership: active member of the leadership team. Responsible for company-wide change processes and strategic decisions, including implementing an objectives system (OKRs) to better align teams with the company strategy.
- Processes and structures: analyzing and redesigning key business processes along the customer journey (Lead > Deal > Delivery > After Sales). Introducing standardized handover points between sales, consulting, and operations to increase customer satisfaction and internal efficiency. Building clear role profiles and establishing SOPs for recurring tasks.
- Change management: carrying out a comprehensive reorganization process, including redefining responsibilities and teams based on skill areas. Facilitating feedback workshops to increase acceptance. Supporting the change process with regular all-hands meetings, one-on-ones, and targeted change communication measures.
- Sales strategy: developing a go-to-market strategy to tap into new mid-market segments. Introducing an account planning approach for targeted growth of existing customers and building a partner network for lead generation. Creating personas, value propositions, and use cases for targeted customer outreach.
- Leadership responsibility: 15 internal employees (sales, consulting, marketing, operations)
- Used technologies: HubSpot, M365, LinkedIn, Canva, EOS
Managing Director & Operations Manager
DIS Consulting GmbH and DIS AG / LHH RS (part of Adecco Group AG)
- Member of the business unit management
- ICEO consultant for LHH Legacy in the outplacement area for C-level
- International contact for all global group matters, focusing on sales activities in Germany. Coordinating all executive search topics. Part of Adecco Germany's cross-selling initiative with all brands (Akkodis, LHH, TAG, Adecco, DIS AG, LHH, Pontoon)
- Digital innovation and transformation: designing, reviewing, and implementing digital solutions and business models based on client needs and feasibility.
- Sales target management and talent development: professional responsibility for the newly founded DIS IT division and launching new initiatives like designing IT bootcamps with a training partner.
- Project and interface management: project management for innovation initiatives, such as implementing digital recruitment tools and Salesforce in interdisciplinary teams.
- Revenue responsibility: 150 million euros per year
- Leadership responsibility: 400 internal sales and recruiting staff and 4,000 external employees
- Used technologies: M365 incl. Excel, LinkedIn, Lusha, Salesforce
Head of Practice DACH
Finatal GmbH
- Sales talent development: employee #1 and building the company in Frankfurt, including recruiting staff in sales and recruiting. Creating onboarding plans, providing training, and leading teams.
- Strategic sales leadership: developing strategic sales planning for target clients in the DACH region from the private equity industry and their portfolio companies.
- Used technologies: Office 365, CRM (Bullhorn), LinkedIn, XING, Lusha, ZoomInfo
Head of the German-speaking part of Switzerland
Frank Recruitment Group
- Expansion into Switzerland: establishing the company in Switzerland as part of the management board.
- Division leadership: building sales teams in Switzerland, both in Geneva and Zurich. Onboarding, training, and developing employees.
- Strategic sales: establishing the FRG brand in a new country, including marketing initiatives and presence.
- Strategic key account management: acquiring major target accounts such as Accenture, IBM iX, and PwC.
- Contract negotiations: conducting framework contract negotiations with corporations and SMEs.
- Revenue responsibility: 10 million euros per year
- Leadership responsibility: 50 external project staff in Germany
- Used technologies: Office, Salesforce, XING, LinkedIn
Account Manager to Team Leader
Hays AG
- Team Leadership: Building sales teams in Germany and Switzerland, onboarding, training, and developing team members.
- Key Account Management: Developing and nurturing key client relationships through targeted acquisition in industries such as chemicals, pharmaceuticals, and cosmetics.
- Talent Acquisition and Placement: Recruiting industry specialists and successfully placing them.
- Contract Negotiations: Conducting salary and framework contract negotiations in corporations and SMEs.
- Goal and Performance Management: Setting personal goals, monitoring KPIs, and continuous self-improvement.
- Customer Acquisition and Development: Independently acquiring new clients and deepening existing business relationships.
- Consulting and Sales: Implementing active sales strategies for IT services and products, both remotely and in person.
- Solution Development: Creating tailored IT solutions and proposals.
- After-sales Support: Acting as the main point of contact for clients post-sale.
- Revenue Responsibility: €20 million per year
- Leadership Responsibility: 220 external project staff in Germany and 150 in Switzerland
- Technologies Used: Office, XING, SAP-BI, SAP Ariba
Consultant
Wirtschaftskontor Stralsund
- Customer Acquisition and Development: Independently acquiring new clients and deepening existing business relationships.
- Key Account Management: Managing and strategically developing key client relationships.
- Consulting and Sales: Implementing active sales strategies for IT services and products, both remotely and in person.
- Solution Development: Creating tailored IT solutions and proposals.
- After-sales Support: Acting as the main point of contact for clients post-sale.
- Revenue Responsibility: €0.5 million per year
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Professional Services (10 years), Information Technology (4 years), and Banking and Finance (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Sales (12.5 years), Human Resources (8 years), Customer Service (7 years), Strategy (4.5 years), Marketing (4 years), and Product Development (2.5 years).
Skills
- Strategic Sales Development
- Leadership And Development
- Performance Optimization
- Talent Acquisition
- Customer Acquisition
- Partnership Management
- Network Building
- C-level Communication
- Decision-making Strategy
- Stakeholder Management
Languages
Education
Bachelor · Business Administration
Profile
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