Achim (Peter) Klein

It Governance, It Strategy Management, Compliance, Risk Management:

• Developing Strategic It Governance Models And It Organizational Models Based On Cmmi, Cobit, Itil, Pmi
• Designing And Implementing Compliance Matters (Brrd, Dodd-frank, Gdpr, Csl, Cloud Act, Gdpr, Iso 27001, Kritis, Bait, Marisk)
• Developing Risk Management Models Based On Cmmi, Cobit, Itil
• Developing Project Governance Models And Project Management Manuals
• Developing Strategic It Product And Portfolio Management
• Creating Business Case Analyses (Tco, Roi)
• Developing Cost And Pricing Structures

It Project Management:

• Troubleshooting, Project Crisis Management, Change Management
• Multi-project And Program Portfolio Management, Setup, Project Planning
• Project Team Building, Team Leadership, Coordination, Management Of Intercultural, Interdisciplinary Teams At National And International Level
• Conflict Management
• Project Controlling, Development And Management Of It Performance Indicator Systems And Balanced Scorecards, Definition Of Project-related Kpis, Csfs
• Project Control, Including Budget Responsibility And Invoice Review
• Risk And Time Management, Progress Monitoring
• Quality Management, Quality Checks Of Projects
• Developing Project Processes, Project Organizations, And Raci Diagrams
• Setting Up Pmo, Smo (Design, Process Definition And Implementation, Recruitment)
• Project Maturity Checks, Development Of Project Maturity Models
• Designing Project Management Manuals
• Design And Execution Of Agile Projects (Scrum) And Integration With Traditional Standards (Pmi, Gpm)
• Establishing And Managing Agile Structures (Safe)

It Service Management:

• Strategic Service Management (Setup, Design)
• Developing Product And Service Catalogs, Service Models
• Defining And Implementing Itil Processes, Coordinating Process Steps: Incident, Problem, Change, Configuration, Availability, Capacity Management
• Building Local Support And Helpdesk Structures, Team Setup (2nd, 3rd Level, 24/7/365) And Developing Operational Concepts
• Setting Up Information Management Processes For Uhds
• Sla/ola/upc Design And Management At International Level
• Contract Management (License, Service, Software, Subcontractor Contracts)
• Designing Operational Manuals

Contract, Vendor, Sourcing Management:

• Setting Up Vendor Management, Vendor Risk Management (Including Sla Management, Replacement)
• Designing And Implementing Outsourcing, Insourcing, And Operating Models
• Developing Sourcing Strategies (Including Third-party Management, Onboarding, Offboarding, Vendor Optimization, Vendor Risk Management)
• Claim Management, Post-signature Management
• Design And Optimization Of Msa, Sla, Ola, Upc (Contractual Framework)

Interim Management (It, Non-it):

• Troubleshooting, Crisis Management, Change And Organizational Management
• Taking On Management Roles Temporarily During Staff Changes Or Vacancies
• Establishing Branches, Business Units, Departments For Companies Or Public Organizations
• Providing Interim Management For Clients In Various Industries
• Building Teams, Recruiting Team Members, Onboarding Successors
• Establishing Change Management (It Operations, It Service Management)
• Controlling And Budget Responsibility
• Experience In Communication And Presentations At C-level

Change Management (Transition, Transformation):

• Adaptation, Transition, And Transformation Of Organizational Structures And Processes Due To Changed Strategic Conditions (Outsourcing, Insourcing, Vertical Integration M&a, Private Equity, Department Mergers, Business Unit Changes)
• Harmonization Of It Structures (E.g., Unified Communication, Data Center Consolidation, Shared Services)
• Developing Strategic Roadmaps (Offshoring, Outsourcing, Insourcing, 'Make Or Buy', Release Management)
• Change Management At Organizational Level (It And Business Side)
• Managing Interface Issues (Business-it, Line–project)
• Developing And Implementing Communication Concepts Including Works Councils (Consultation And Approval Requirements)

Strategic Business Development/sales, Product Portfolio Management:

• Classic Management Consulting: Strategy, Market Analysis, Competition, Internationalization
• Strategic, Possibly Cross-industry, Development Of Corporate, Sales, And Market Structures
• Building Sales-related Performance Indicator Systems
• Developing Strategic Key Account Management And Partnering Models
• Establishing Sales Organizations, Processes, And Concepts
• Designing, Implementing, Optimizing, Adapting Product Portfolios (Service Model Setup, Bundling, Upselling, Cross-selling, Bcg Matrix, Abc Analysis, Swot, Etc.)
• Developing Cost And Pricing Models And Aligning With It Service Structures
• (It) Controlling, Designing And Creating Balanced Scorecards (Kpis, Csfs), Including Itil-based
• Designing And Validating Business Cases

Training And Coaching (It, Non-it):

• Leadership Training In Areas Of (It) Strategy And Governance, Business Development, Negotiation Techniques, Provider And Vendor Management
• Project Management: Certifying About 15–30 Project Managers Per Year
• Training And Coaching In Organizational Development (It, Non-it)
• Coaching Employees And Executives To Improve Their Performance

Products And Tools:

• Office 365
• Ms Project
• Ms Sharepoint
• Jira
• Confluence
• Sap R/3
• Clarity
• Workbench
• Ariba
• Aws Services
• Azure Devops

Standards And Methods:

• Pmi, Pmbok – Project Management Standard
• V-model (97, Xt)
• Itil
• Cmmi
• Bsi Standards
• Cobit
• Iso
• Scrum

Personal Strengths:

• Strategic Thinking And Acting ('Big Picture', Strategic Risk Awareness)
• Networked, Integrative, Process-oriented Thinking And Acting ('End2end')
• Cool-headed In Critical Situations, 'Trouble-shooter', Decisiveness, Goal-, Solution- And Feasibility-oriented Mindset
• Leadership And Team Orientation, Intercultural Competence

Special Aspects:

• Development Of Own Consulting Concept 'Total Strategy Management'