Marco Richter
Founder / Co-CEO / Independent Consultant
Experience
Nov 2022 - Present
2 years 9 months Mainz, Germany
Founder / Co-CEO / Independent Consultant
Virtwo GmbH
- Founded a boutique consulting firm
- Program lead for digital carve-out including M&A, due diligence, TSA & PMI support
- Built and led a company-wide transformation program for a PE-backed telecom and fiber business
- Project: Value Creation Plan (Client: Goetel GmbH)
- Industry: Telecommunications / Fiber
- Complete transformation program for new CEO
- Developed target vision including Golden Circle with CEO, action list with current state and variance analysis; program structure with implementation plan approved and adopted by management team and PE investor
- Primary task: Specific actions for scaling (outsourcing, automation, efficiencies and investments)
- Primary task: Vision, mission, values + change management
- Budget: n/a
- Team size: 7
- Stakeholders: management team and PE investor
- Count: 10
- Relevant skill: value chain analysis
- Relevant skill: reorganization
- Relevant skill: change management
- Relevant skill: project management (Prince2 / Agile)
- Technology used: Excel
- Technology used: PowerPoint
- Technology used: Power BI
- Project: Internal excellence program / project portfolio analysis (Client: Goetel GmbH)
- Industry: Telecommunications / Fiber
- As part of company restructuring, existing projects were assessed for overall strategic alignment
- Also defined a general framework for projects (artifacts, processes, business cases)
- Primary task: Program structure design
- Primary task: PMO setup
- Primary task: business case creation
- Primary task: evaluation of existing project portfolio
- Primary task: program reporting setup
- Primary task: assessment of digitization projects by impact
- Primary task: establishment of new internal project initiation
- Primary task: handover to operations
- Achievement: successful rollout of new program management framework
- Achievement: classification of ongoing projects
- Budget: €3m
- Team size: 8
- Stakeholders: CEO, C-Suite Corporate Development, Director of IT, Director of R&D & staff
- Count: 40
- Relevant skill: IT management
- Relevant skill: software development
- Relevant skill: project management (Prince2 / Agile)
- Technology used: Excel
- Technology used: PowerPoint
- Technology used: Word
- Technology used: Teams
- Technology used: Power Automate
- Technology used: JIRA
- Technology used: Trello
- Technology used: Monday
- Technology used: Lucid
Jan 2021 - Jun 2023
1 year 6 months Germany
Internal Program Manager / External Program Manager
Master Builders Solutions Deutschland GmbH
- Project: Organizational restructuring & digital systems and IP prep for carve-out
- Industry: Chemicals / Construction Chemicals
- Carve-out as part of strategic acquisition in construction chemicals sector
- Rebuilt intranet and related operational workflows
- Transferred domains with operational adjustments within timeline
- Primary task: implementation design & responsibility: IP (domain) split
- Primary task: implementation design & responsibility: CRM / marketing data separation
- Primary task: RFP & provider management
- Primary task: program reporting to C-Suite
- Primary task: led digital change process
- Primary task: supported due diligence
- Primary task: handled prospective buyer Q&A
- Primary task: planned target IT / digital marketing organization
- Primary task: shaped TSA agreement
- Primary task: handover to organization
- Primary task: technical and content separation of >17k websites
- Achievement: successful split of businesses and websites per antitrust requirements
- Budget: €3m
- Team size: 8
- Stakeholders: CEO, C-Suite Corporate Development, Director of IT, Director of R&D & staff
- Count: 40
- Relevant skill: concept development
- Relevant skill: C-Suite handling
- Relevant skill: C-Suite presentations
- Relevant skill: domain management
- Relevant skill: IP management
- Relevant skill: rebranding
- Relevant skill: CSC domain management
- Relevant skill: business analysis
- Relevant skill: digital marketing
- Relevant skill: project management (Prince2 / Agile)
- Relevant skill: design thinking
- Technology used: Excel
- Technology used: PowerPoint
- Technology used: Word
- Technology used: Teams
- Technology used: SharePoint
- Technology used: Power Automate
- Technology used: JIRA
- Technology used: Trello
- Technology used: HubSpot
- Technology used: Lucid
- Technology used: ServiceNow
May 2021 - Oct 2022
1 year 6 months Mannheim, Germany
Global Digital Excellence Manager / Head of Digital Excellence
MBCC Group
- Developed global digital strategy for C-Suite
- Introduced global framework for digitization & ideation
- Program management for digital new business projects
- Project: Implementation of global digitization strategy
- Industry: Chemicals / Construction Chemicals
- Ahead of sale of Master Builders Solutions GmbH, implemented an operational and equity story–focused excellence digitization process
- Primary task: developed global digital strategy for C-Suite
- Primary task: introduced global framework for digitization & ideation
- Primary task: program management for digital new business projects
- Primary task: business case validation
- Achievement: CEO approved presented digitization strategy
- Achievement: successful innovation process
- Budget: €500k
- Team size: 3
- Stakeholders: CEO, C-Suite, regional presidents, commercial
- Count: 25
- Relevant skill: C-Suite handling
- Relevant skill: C-Suite presentations
- Relevant skill: digitization
- Relevant skill: business case validation
- Relevant skill: project management (Prince2 / Agile)
- Relevant skill: lean startup
- Technology used: Excel
- Technology used: PowerPoint
- Technology used: Word
- Technology used: Teams
- Technology used: SharePoint
- Technology used: Trello
Jul 2020 - Apr 2021
10 months Mannheim, Germany
Head of IT Management DACH
Master Builders Solutions Deutschland GmbH
- Built IT management and IT service management
- Responsible for ERP, IT infrastructure, applications and IT security
- Project/program management
- Active IT innovation management for the DACH business unit
- Project: Build IT management and IT service management
- Industry: Chemicals / Construction Chemicals
- Strategically designed IT organization under target operating model implementation
- Primary task: effort estimation
- Primary task: risk assessment
- Primary task: provider management
- Primary task: led implementation
- Achievement: implemented & staffed DACH-wide IT management & IT service management
- Budget: n/a
- Team size: 5
- Stakeholders: President Europe, Director DACH, site leads
- Count: 8
- Relevant skill: operational excellence
- Relevant skill: program leadership
- Relevant skill: leadership
- Relevant skill: project management (Prince2 / Agile)
- Relevant skill: SAP S/4HANA
- Relevant skill: business analysis
- Technology used: Excel
- Technology used: PowerPoint
- Technology used: Word
- Technology used: Teams
- Technology used: Power Automate
- Technology used: Lucid
- Technology used: ServiceNow
- Project: Phone system (ISDN to VOIP)
- Industry: Chemicals / Construction Chemicals
- A strategic site had an end-of-life physical phone system; needed rapid move to MS Teams VOIP without disrupting production
- Primary task: effort estimation
- Primary task: risk assessment
- Primary task: provider management
- Primary task: project staffing
- Primary task: led implementation
- Achievement: replaced old system with MS Teams VOIP infrastructure
- Budget: €250k
- Team size: 10
- Stakeholders: President Europe, Director Supply Chain VOIP, site lead
- Count: 6
- Relevant skill: risk management
- Relevant skill: change management
- Relevant skill: escalation handling
- Relevant skill: crisis management
- Relevant skill: leadership
- Relevant skill: non-ERP management
- Relevant skill: project management (Prince2 / Agile)
- Relevant skill: business analysis
- Technology used: Excel
- Technology used: PowerPoint
- Technology used: Word
- Technology used: Teams
- Technology used: MS Projects
- Technology used: Visio
- Project: Post merger integration (IT DACH)
- Industry: Chemicals / Construction Chemicals
- After successful BASF carve-out, transitioned hyper-care processes from external providers into internal operations
- Primary task: risk analysis
- Primary task: FTE planning & staffing
- Primary task: budget planning
- Primary task: process migration
- Achievement: built internal process landscape and implemented standard operating procedures
- Budget: n/a
- Team size: 30
- Stakeholders: President Europe, Director DACH, site lead
- Count: 5
- Relevant skill: risk management
- Relevant skill: change management
- Relevant skill: escalation handling
- Relevant skill: crisis management
- Relevant skill: leadership
- Relevant skill: non-ERP management
- Relevant skill: project management (Prince2 / Agile)
- Technology used: Excel
- Technology used: PowerPoint
- Technology used: Word
- Technology used: Teams
- Technology used: MS Projects
- Technology used: Visio
Jul 2019 - Jul 2020
1 year 1 month Mannheim, Germany
Turnkey Manager DACH
BASF Construction Solutions GmbH
- Led IT carve-out (ERP, hardware, software)
- Built & staffed DACH IT management structure
- Risk management and change management
- Led requirements definition, data migration & testing
- Project: IT carve-out DACH Construction
- Industry: Chemicals / Construction Chemicals
- Complete carve-out of IT (data centers, hardware, software, ERP) to stand-alone firm and migration to SAP S/4HANA
- In collaboration with Accenture on client side, led all necessary steps for BCSG in DACH market
- Primary task: program leadership
- Primary task: project team staffing
- Primary task: change management
- Primary task: provider management
- Primary task: stakeholder communication
- Primary task: SAP requirements catalogue monitoring
- Achievement: successful carve-out in 12 months
- Achievement: stand-alone company operational day 1 with full business continuity
- Budget: €3.5m
- Team size: 60
- Stakeholders: President Europe, Director DACH, site lead
- Count: 5
- Relevant skill: business analysis
- Relevant skill: risk management
- Relevant skill: change management
- Relevant skill: escalation handling
- Relevant skill: crisis management
- Relevant skill: leadership
- Relevant skill: non-ERP management
- Relevant skill: SAP S/4HANA
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: SharePoint
- Technology used: Balsamiq
- Technology used: JIRA
- Technology used: Confluence
- Technology used: Adobe Suite
Dec 2017 - Dec 2019
1 year 1 month Hamburg, Germany
Senior Project Manager
ENQT GmbH
- Sub-project lead for smart meter rollout (Client: Vattenfall)
- Internal lead for product development in energy sector
- Developed and launched IT solutions
- Project: Product development
- Industry: Sensors / Measurement Technology
- For in-house mobile measurement device development, led software development and defined go-to-market approach
- Primary task: SRS creation
- Primary task: offshore development staffing
- Primary task: project planning & leadership
- Primary task: development leadership
- Primary task: Scrum
- Primary task: test management
- Primary task: operational hand-over
- Achievement: successful MVP development for Tmate Field
- Achievement: successful launch of Tmate WMR (mobile measurement solutions)
- Budget: n/a
- Team size: 6
- Stakeholders: management board
- Count: 1
- Relevant skill: software development
- Relevant skill: test management
- Relevant skill: project management (Prince2 / Agile)
- Technology used: Word
- Technology used: Visio
- Technology used: mock-up creation
- Technology used: Excel
- Technology used: SharePoint
- Technology used: Balsamiq
- Technology used: JIRA
- Technology used: Confluence
- Technology used: Bitbucket
- Technology used: Adobe Suite
- Project: Software development for smart meter rollout prep (Client: Vattenfall)
- Industry: Telecommunications / Measurement Technology
- For Vattenfall smart meter rollout, delivered head-end systems and other software in product development
- Primary task: SRS creation
- Primary task: offshore development staffing
- Primary task: facilitation
- Primary task: project planning & leadership
- Primary task: development leadership
- Primary task: test management
- Primary task: operational hand-over
- Achievement: delivered software products and SRS for further roadmap solutions
- Budget: €100k
- Team size: 4
- Stakeholders: Vattenfall program management / client
- Count: 15
- Relevant skill: business analysis
- Relevant skill: process visualization
- Relevant skill: mock-up creation
- Relevant skill: Scrum
- Relevant skill: software development
- Relevant skill: test management
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: SharePoint
- Technology used: Balsamiq
- Technology used: JIRA
- Technology used: Bitbucket
- Technology used: Confluence
- Technology used: Adobe Suite
Dec 2016 - Dec 2017
1 year 1 month Frankfurt, Germany
Head of Communications & Internal Project Management
ACHT Frankfurt GmbH
- Built automated communication concept
- Prepared and conducted IT audits
- Process assurance and improvement
- Project: Automated distribution & communication line setup
- Industry: Media & Advertising
- Film production and communication were partly manual and untracked
- Implemented process optimizations for digital and automated workflows
- Primary task: exploratory process documentation
- Primary task: process modeling
- Primary task: solution evaluation
- Primary task: business analysis
- Primary task: concept development
- Achievement: set up automated pipeline per A-client requirements
- Budget: n/a
- Team size: 5
- Stakeholders: executive board / IT lead
- Count: 4
- Relevant skill: IT security
- Relevant skill: project management
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: JIRA
- Project: Audit prep VDA
- Industry: Media & Advertising
- Adjusted business processes and sensitive auto sector data handling for audit compliance & VDA standards
- Primary task: exploratory process documentation
- Primary task: process modeling
- Primary task: risk assessment
- Primary task: concept development
- Primary task: subject matter expert handling
- Achievement: successful recertification and integration of new processes & interfaces
- Budget: n/a
- Team size: 3
- Stakeholders: executive board / IT lead
- Count: 4
- Relevant skill: IT security
- Relevant skill: project management
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: JIRA
Jul 2015 - May 2017
1 year 11 months Hamburg, Germany
Founder / Co-CEO
ENQT GmbH
- Initiated and prepared company founding
- Founded a start-up for sensors and data visualization
- Executive management and operational coordination
- Led internal project management
- Project: Build product development process
- Industry: Sensors / Measurement Technology
- In our start-up, created a process to bring planning to R&D and evaluate a more efficient go-to-market approach
- Primary task: develop product development process
- Primary task: create standard operating procedures
- Primary task: program management
- Achievement: implemented product development process and delivered MVPs on trade shows & conferences
- Budget: n/a
- Team size: 2
- Stakeholders: shareholders
- Count: 4
- Relevant skill: product management
- Relevant skill: operational excellence
- Relevant skill: program leadership
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: SharePoint
- Technology used: Balsamiq
- Technology used: JIRA
- Technology used: Bitbucket
- Technology used: Adobe Suite
Apr 2014 - Jun 2015
1 year 3 months Hamburg, Germany
Consultant
Lufthansa Systems Industry Solutions AS GmbH
- Led customer projects in hospitality
- Internal consulting on process optimization
- Business analysis
- Project: Product development
- Industry: IT
- From POCs and customer projects in passenger entertainment systems, developed a comprehensive product approach and roadmap
- Primary task: business development
- Primary task: internal consulting on process optimization
- Primary task: business analysis
- Primary task: development of roadmap
- Primary task: partial software development leadership
- Achievement: global product roadmap for Velimo Road & Rail
- Budget: n/a
- Team size: 20
- Stakeholders: CEO / president / department heads
- Count: 40
- Relevant skill: business analysis
- Relevant skill: process visualization
- Relevant skill: mock-up creation
- Relevant skill: facilitation
- Relevant skill: project planning & leadership
- Relevant skill: Scrum
- Relevant skill: software development
- Relevant skill: test management
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: Balsamiq
- Technology used: JIRA
Aug 2013 - Sep 2020
7 years 2 monthsBusiness Economist Consultant
Independent Consultant / Marco Richter Consulting
- Various consulting projects (e.g., data visualization software for Siemens)
- Pro bono start-up consulting
- Project: Web-based data visualization platform (Company: app22 UG, Client: Siemens AG)
- Industry: IT
- Built a web platform to visualize, analyze & export sensor data globally
- Role: freelance development lead
- Primary task: SRS creation
- Primary task: offshore development staffing
- Primary task: development leadership
- Primary task: facilitation
- Primary task: project planning & leadership
- Primary task: test management
- Primary task: operational hand-over
- Achievement: ready-to-use web-based data visualization platform
- Budget: €100k
- Team size: 4
- Stakeholders: client project lead / client CEO
- Count: 2
- Relevant skill: business analysis
- Relevant skill: process visualization
- Relevant skill: mock-up creation
- Relevant skill: Scrum
- Relevant skill: software development
- Relevant skill: test management
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: Balsamiq
- Technology used: JIRA
- Technology used: Bitbucket
- Technology used: Adobe Suite
Jun 2013 - Mar 2014
10 months Kelsterbach, Germany
Independent Consultant
Lufthansa Systems AG
- Requirements analysis & SRS in transportation
- Oversaw solution (hardware & software)
- Project management
- Project: Business analysis / SRS POC ADAC Postbus (Client: ADAC Postbus)
- Industry: IT
- After deregulation of passenger bus market, Deutsche Post DHL entered with a start-up
- Developed a new passenger entertainment system end-to-end
- Role: external consultant / business analyst
- Primary task: requirements analysis
- Primary task: SRS creation for customer development
- Primary task: oversaw development (hardware & software)
- Primary task: interim project management
- Primary task: customer workshops
- Primary task: test management
- Primary task: FAT & UAT design
- Achievement: successful POC and UAT
- Budget: n/a
- Team size: 10
- Stakeholders: CEO / president / department heads
- Count: 40
- Relevant skill: business analysis
- Relevant skill: process visualization
- Relevant skill: mock-up creation
- Relevant skill: facilitation
- Relevant skill: project planning & leadership
- Relevant skill: Scrum
- Relevant skill: test management
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Technology used: Balsamiq
- Technology used: JIRA
Nov 2010 - Jun 2013
2 years 8 months Wiesbaden, Germany
Executive Assistant
Arbeiter Wohlfahrt Wiesbaden e.V.
- Digitized billing processes
- Optimized insurance portfolio
- Quality management
- Project: Systematic optimization of insurance portfolio
- Industry: Non-profit social services
- Policies existed only physically and data for policy evaluation were outdated or insufficient
- Needed a process and partial digitization to 1. make costs more efficient and 2. develop new risk assessment with management
- Primary task: review & digitize key contract data
- Primary task: design systemic inventory process for policy optimization
- Primary task: negotiate old & new policies
- Achievement: optimized insurance situation per risk assessment
- Budget: n/a
- Team size: 5
- Stakeholders: management board / department heads
- Count: 20
- Relevant skill: process analysis
- Relevant skill: negotiation
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
- Project: Interface evaluation per DIN EN ISO 9001
- Industry: Non-profit social services
- Office had various interfaces to separately certified areas not yet documented
- Also new warehouse management projects needed integration into ISO 9001 process landscape
- Primary task: documentation and approval per QM standards
- Primary task: modeling material warehouse processes
- Primary task: exploratory capture of office business processes
- Achievement: successful recertification and integration of new processes & interfaces
- Budget: n/a
- Team size: 5
- Stakeholders: management board / QM officer
- Count: 2
- Relevant skill: process analysis
- Relevant skill: BPMN 2.0
- Relevant skill: DIN EN ISO 9001
- Technology used: Word
- Technology used: Visio
- Technology used: Excel
Summary
With more than 10 years of experience as a program and project manager in IT and IT carve-out projects, as well as in various management and consulting roles, I bring extensive know-how from successfully led projects. For over 15 years I’ve also been dedicated to process digitization and am a passionate digital enthusiast. With that and my expertise as a consultant, manager and program/project manager, I ensure your success!
Languages
German
Native
English
Advanced
French
Elementary
Education
Oct 2007 - Jun 2010
DHBW Mannheim
B.A., Business Analysis · Business Administration & Logistics · Mannheim, Germany
Certifications & licenses
Certified Product Owner
Certified Scrum Master
PRINCE2 Practitioner
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