Thomas B. - Scrum Master, Team Coaching, Product Owner, Product Manager

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Vienna, Austria

Experience

Feb 2024 - Oct 2025

1 year 9 months

Hybrid

Scrum Master, Team Coaching, Product Owner, Product Manager

Austrian Federal Railways (ÖBB) Infrastructure

Manage a team to sustainably deliver data from multiple source systems for a data management platform.
Define and implement standard processes, analyze and improve data quality.
Teach agile basics and agile work methods.
Responsible for the agile process, implementation and integration into the organization.
Ensure effective meeting processes with concrete outcomes and information flow: stakeholders, Product Owner, team.
Facilitate agile meetings.
Advise management and leadership team.
Train & coach management on practical agility.
Prepare and conduct workshops.
Analyze and develop requirements engineering, story writing, documentation, using Jira / Confluence.
Keywords: digital transformation, SAFe, Scrum, Kanban, consulting, digital enabling, coaching, project planning, user stories, controlling, data management, RINF.
Tools / methods: agile working, Jira, Confluence, Miro, MS Teams, Power BI, AWS, Databricks.
Project languages: German, English.
Result: established agile processes, introduced quantitative and qualitative metrics (KPIs), increased efficiency and employee satisfaction.

Jun 2022 - Jun 2023

1 year 1 month

Project Manager

Auto Club Europe (ACE)

Implemented the strategic decision to migrate from Typo3 to AEM.
Consulting, business analysis, project setup; requirements engineering, project re-engineering; board presentations; re-tendering project RfI, RfP, controlling.
Change management, technical architecture consulting, specification development; managing and leading internal and external project staff and vendors.
Keywords: digital transformation, consulting, digital enabling, project planning, sourcing, business model development, RfI, RfP, digital sales.
Tools / methods: Adobe AEM, Typo3, MS Teams, DAM, Confluence, AWS Cloud, Lucid, Miro.
Project language: German.
Result: onboarded new vendors, restarted project, executed migration.

May 2022 - Oct 2022

6 months

Project Manager / Product Owner

Alles Auto

Oversaw the development of a startup web portal for the offline car trade in the German market.
Built the dealer section to manage products and services.
Business analysis, user requirements, team coordination.
Keywords: digital transformation, consulting, digital enabling, project planning, sourcing, business model development, RfI, RfP, digital sales.
Tools / methods: Jira, Confluence, Spryker, PHP.
Project languages: English, German.
Result: go-live alles.auto 11/2022.

May 2021 - Jul 2021

3 months

Project Manager / Product Owner

Aldi Süd

Adapted and extended different Adobe AEM versions for the markets a) USA b) Germany, Austria, Italy, Slovenia, UK.
Migrated from CMS Typo3 to Adobe AEM in the USA.
Customizations & extensions of Adobe AEM for D, A, I, SLO, UK.
Integrated with digital asset management, e-commerce, ERP.
Conducted legacy analysis based on project-specific requirements in Jira/Confluence.
Defined requirements as user stories.
Created functional specifications, prepared tests.
Developed technical documentation.
Keywords: business analysis, requirements engineering, storytelling.
Tools / methods: AWS Cloud, Jira, Confluence; Spryker, Figma, Miro, Agile, Scrum, Adobe DAM.
Project languages: English, German.
Result: launched USA website, stabilized & extended websites D, A, I, SLO, UK.

Apr 2020 - Dec 2020

9 months

Project Manager, Collaboration Partner

RWTH Aachen, Universidad Autónoma de Madrid (UAM), TU Dortmund

Awarded as one of 4 winners of the Europe-wide call for implementing innovative software projects: development and technology transfer with Universidad Autónoma de Madrid (UAM) and TU Dortmund for the commercial use of innovative, energy-saving sensor technologies combined with modern web technologies.
Keywords: self-calibrating sensor technology, Internet of Things, EU funding, Tetramax Horizon 2020, low-energy computing.
Tools / methods: software development, hardware, business analytics.
Project languages: English, German.
Result: Tetramax 3 winner; Tetramax 3 general.

Oct 2019 - Dec 2024

5 years 3 months

Founder, Product Owner

Development of business model, processes, product, strategy, business planning, responsibility for operational implementation.
Multitenant, multilingual web application.
Authentication via mobile devices (app).
Sensor technology (liquids).
Embedded system (custom-developed microcontroller).
Artificial intelligence.
Team building, organization development.
Financing, grants.
Requirements engineering, business analysis.
Presentations, communication.
Industry: Industrial Internet of Things (IIoT), energy, construction, transportation, logistics.
Keywords: startup, near-shore, digital transformation, Internet of Things, M2M, sensors, artificial intelligence (AI), predictive analytics, mobile app.
Tools/methods: BPMN, Atlassian, Confluence, Jira, agile development, cloud, near-shoring, capacitive sensors, embedded systems, Bluetooth Low Energy, app, mobile services, SaaS.
Languages: German, English, Spanish.
Results: Delivered the product to customers for production use (white label). Secured funding from national and international agencies.

Jul 2019 - Dec 2019

6 months

Consultant, Product Owner, Project Manager

Lanxess

Expansion and international rollout of intranet with Sitecore CMS in cloud-based Microsoft Azure hosting; managing service providers after provider switch, stakeholder management, management presentations, controlling, implementing and controlling the operating concept, governance model; coordinating departments, managing the transformation from a hybrid model to pure cloud hosting.
Keywords: consulting, coaching, change management, training.
Tools/methods: Sitecore 9, Azure Cloud, Azure DevOps, Azure Search, hybrid environment, SXA, PaaS, Solr, Jira, Confluence, Aha!, Celum, Scrum, agile development, Camtasia, SnagIt.
Project languages: German, English.
Result: rollouts in the USA, Europe, China.

Nov 2018 - Dec 2019

1 year 2 months

Consultant, Product Owner, Project Manager

Lanxess

Launch of a global internet portal on Sitecore CMS in cloud-based Microsoft Azure hosting; capacity management, managing internal and external service providers, managing user requirements, coordinating provider changes, stakeholder management, management communication, effort/time planning, controlling; creating role and permissions concept, operating concept, governance model; coordinating departments, building knowledge.
Keywords: consulting, coaching, change management, organizational development, near-shore development, SaaS, testing, software development, e-learning.
Tools/methods: content management system, Jira, Confluence, MS Azure DevOps, Aha!, cloud, Scrum, agile development, Camtasia, SnagIt.
Project languages: German, English.
Result: launched the portal in Dec 2019, created roadmap for expansion phases 2020/21.

May 2018 - Mar 2019

11 months

Project Manager, Client

Universidad Autónoma de Madrid (UAM)

Development of custom sensor technology for an innovative product to reliably use and monitor commercial diesel tank systems.
Keywords: innovation, research (FFG), Industrial Internet of Things (IIoT), Industry 4.0, M2M, R&D, sensors, embedded systems, machine learning.
Project languages: German, Spanish, English.
Result: funded innovation project, implementation of demonstrator.

Apr 2018 - Jun 2019

1 year 3 months

Consultant, Product Owner, Project Manager

Lanxess

Launch of a global intranet with Sitecore CMS in cloud-based Microsoft Azure hosting; planning and executing service provider change, managing providers, stakeholder management, management presentations, crisis management, controlling, creating roles and permissions concept, operating concept, governance model; coordinating departments, evaluating and implementing user requirements, planning and controlling content migration, planning and advising on knowledge building; planning global rollout, selecting and introducing a digital asset management (DAM) tool.
Keywords: consulting, coaching, escalation management, change management, organizational development, near-shore development, testing, e-learning.
Tools/methods: Sitecore 9, Azure Cloud, Azure DevOps, Azure Search, hybrid environment, SXA, PaaS, Solr, VSTS, Jira, Confluence, Celum, Scrum, Kanban, agile development.
Project languages: German, English, Spanish.
Result: project consolidation, replanned and executed intranet launch, created roadmap 2019-2020; reduced service provider costs by high six figures.

Mar 2017 - May 2018

1 year 3 months

Product Owner, Investor

Product development for access control at mobile and stationary refueling stations with real-time data transmission including recommended actions, business model development, proof of concept, prototype, team building, financing, user requirement engineering, use cases, vendor management, presentations.
Industry: construction, logistics, chemicals, pharmaceuticals, petroleum.
Keywords: startup, strategy, digital transformation, Internet of Things, Industry 4.0, M2M, mobile, keyless, authorization processes, predictive analytics, software development, app development, sensor development, near shore, handover.
Tools / methods: content management system (Craft, Typo 3), Jira, Confluence, ARIS, yEd, MS Project, UML, BPMN, RFID, Bluetooth Low Energy, MS Azure, embedded engineering, cloud, Scrum, agile development, product management, software development.
Project languages: German, English, Spanish.
Outcome: implemented proof of concept & prototype, prepared market test.

Dec 2016 - Sep 2020

3 years 10 months

Service Provider, Project Manager

Sanofi

Provided project managers to support and direct the field force in launching a new product line.
Keywords: business development, product launch, OTC, field force, call center.
Tools / methods: PMP, MS SharePoint, negotiations.
Project language: German.
Outcome: successful product launch, sales process KPIs, efficiency improvements.

Sep 2016 - Jul 2017

11 months

Project Manager, Rollout Manager

MRM McCann / Opel

Planned and executed CMS migration from Adobe CQ5 to Adobe AEM for the UK, Spain, Italy, and France; project management, management communication, consulting, international coordination, user requirements assessment, coordination of country organizations & vendors, process design, presentations, coaching, onboarding.
Keywords: efficiency improvement, offshore software development.
Tools / methods: content management system Adobe AEM, Adobe CQ5, Adobe DAM, Egnyte, Jira, Confluence, MS SharePoint, MS Project, yEd, Scrum, agile development.
Project languages: English, German.
Outcome: successful international rollouts, establishment of new processes.

Feb 2016 - Sep 2016

8 months

Project Manager, Business Consultant

Lufthansa Technik

Consulting, design and implementation of a proof of concept for asset localization, creation of use cases, technology & sensor provider scouting, business analysis, network technology scouting, presentations, support for request for proposal (RfP), business case support.
Keywords: cost reduction, Internet of Things, Industry 4.0, digital transformation.
Tools / methods: Jira, Confluence, LoRa, RFID, M2M, Bluetooth Low Energy, sensors.
Project languages: German, English.
Outcome: business case creation, board approval.

Jan 2015 - Present

10 years 11 months

Vienna, Austria

Managing Partner, Consultant

Kapitel D GmbH

Advisory and operational implementation of digital transformation.
Product development, Industry 4.0, M2M, digitization.
Advisory and operational implementation of innovation processes, agile working.
Project leadership, project management.

Jan 2012 - Feb 2015

3 years 2 months

Project Manager, Business Consultant, User Requirements Engineer

Sanofi Europe

Created business plan for rolling out a commercial CMS; implemented digital corporate strategy, sustainable reduction of IT and marketing costs, CMS evaluation, evaluation of technical & creative vendors, RfI / RfP process, planning & Europe-wide CMS rollout including migration of existing systems, managing internal and external vendors, stakeholder management, risk management, controlling, reporting, change management, management communication, process design, coaching, training.
Keywords: internet, e-learning, multi-channel strategy, marketing, sales, near-shoring.
Tools / methods: content management system, Adobe CQ5, Sitecore, Siebel, Oracle, Jira, Confluence, MS SharePoint, PMP, Scrum, near-shore / off-shore development.
Project language: English, German.
Result: Board approval; migration of 70+ websites to the new CMS portal, massive IT cost reduction through strategic platform change, six-figure cut in vendor fees, selection of the chosen CMS as global platform. Project volume: seven-figure.

Sep 2010 - Dec 2011

1 year 4 months

Project Manager, Consulting

Sanofi Germany

Managed and executed digital projects in a dysfunctional work environment; led internal collaboration across multiple locations, crisis management, de-escalation, IT department coordination, vendor management, stakeholder communication, organizational consulting.
Keywords: trouble-shooting, risk management, de-escalation.
Tools / methods: PMP, mediation, presentations, workshops.
Project language: German, English.
Result: Commissioned CMS analysis, organizational changes.

Dec 2008 - Aug 2015

6 years 9 months

Business Consultant, Business Analyst, Coach

Lufthansa Technik

Analyzed and provided strategic advice for evaluating and rolling out a site-wide e-learning tool for 20,000 Lufthansa Technik employees, replacing the existing tool; consulting, vendor management, change management, stakeholder management, management communication, coaching.
Keywords: web-based training, know-how transfer, enabling, cost reduction, compliance.
Tools / methods: RfI, RfP, Epiance, SAP Workforce Performance Builder, Datango, TTS, Adobe Captivate, workshops, presentations.
Project language: German, English.
Result: Rollout of a company-wide e-learning tool, delivery of numerous trainings. Trained multiple departments and staff (train the trainer). Project volume: seven-figure.

Nov 2008 - Feb 2011

2 years 4 months

Consultant, User Requirements Engineer, Business Analyst, Project Manager

Austrian Federal Railways (ÖBB)

Provided strategic advice on evaluating and implementing a communication and collaboration platform for 15,000 employees across eight independent companies; created business case, led project management, managed internal and external vendors, presentations, coaching, management communication, stakeholder management.
Keywords: intranet, collaborative work, social media, marketing, IT.
Tools / methods: RfI, RfP, PMP, MS SharePoint, .NET development, design.
Project language: German, English.
Result: Rollout of MS SharePoint 2010. Project volume: seven-figure.

Jan 2007 - Dec 2007

1 year

General Manager

Carsablanca

Set up organization, built team, product development, established partnerships, managed vendors, stakeholder management, oversaw software development, offshore development, presentations.
Keywords: Web 2.0, venture capital, milestones.
Tools / methods: Ruby on Rails, PMP, Amazon Web Services.
Project language: German, English.
Result: Grew team to 20 staff. Secured Series A funding (seven-figure). Achieved milestones (users / registered users).

Feb 2006 - Dec 2008

2 years 11 months

Business Consultant

Development of a mobile tool to capture and audit-proof store custody transfers in car rental and fleet management.
Industry: Startup, IT, Car Rental, Logistics.
Keywords: Mobile, Service Provider Management, Digital Fleet Management.
Tools / Methods: PMP, Presentations.
Project Language: English, German.
Outcome: Spin-off into a standalone company. Company bought by a financial investor (7-figure).

Nov 2005 - Apr 2006

6 months

Service Provider, Internet Lead Agency, Project Lead

ÖBB

Introduction of an employee platform for the corporate holding and 7 independent subsidiaries; team building, consulting, coordination of internal and external service providers, stakeholder management.
Keywords: Holding, Intranet, State-owned Enterprise.
Tools / Methods: MS SharePoint, PMP.
Project Language: German.
Outcome: Strategy and intranet concept, board approval, solution implementation.

Mar 2005 - Jan 2006

11 months

Service Provider, Managing Director, Project Manager

ÖBB

Introduction of a CMS, troubleshooting, stakeholder communication, management communication, presentations, team building, payment integration, organizational development, concept, coordination of internal and external service providers.
Tools / Methods: Livelink/OpenText Content Management System, PMP.
Project Language: German.
Outcome: Implementation of the internet platform on time and within budget.

Jun 2000 - Jun 2004

4 years 1 month

Service Provider; Managing Director of a Digital Lead Agency

Österreichische Volksbanken

Oversight of all digital activities, implementation of a commercial CMS, management consulting, organizational consulting, stakeholder management, budget responsibility, workshops, introduction of various financial tools, etc.
Keywords: Digital Transformation, Transaction-based Internet.
Tools / Methods: Interwoven TeamSite Content Management System, PHP, Marketing.
Project Language: German.
Outcome: Overall responsibility for the internet. Implementation of numerous individual projects.

Jun 2000 - Apr 2001

11 months

Managing Director of a Regional Subsidiary

Kabel New Media AG

Analysis and development of proposals for cost reduction while increasing efficiency of a publicly traded company; analysis of internal cost structures of 7 regional subsidiaries in the DACH region.
Project Language: German, English.
Outcome: Revision of internal transfer pricing, increase of internally provided services, creation of competence centers; strengthening technical infrastructures, proposals and initiation of company mergers.

Jan 2000 - Dec 2015

16 years

Vienna, Austria

Co-Founder, Managing Partner

Kabel New Media Wien GmbH

Founder and minority shareholder of a subsidiary of a publicly traded company.
Regional Managing Director for CEE.
Responsible for product, finance, IT, and creative.
Development and implementation of sustainable cost reduction programs.
Management buy-out after the parent company's insolvency (11/2001).
Major digital projects for BMW, Dresdner Bank, Austrian Volksbanks, Austrian Federal Railways, Henkel, Karstadt, Milchstraßen Verlag, Lufthansa Technik, Gehe Pharma, IDG Verlag.

Jan 1999 - Dec 2000

2 years

Hamburg, Germany

Member of the management team, Unit Director, Director Text/Content

Kabel New Media GmbH

Profit-responsible unit leadership (50 employees, approx. €8M revenue).
Director of Text (50 employees) in a matrix organization.
Development and implementation of internet services.
Internet lead agency for BMW, Dresdner Bank, Milchstraßen Verlag, Henkel, Karstadt.
IPO of the company in summer 1999.

Jan 1993 - Dec 2000

8 years