Thomas B. - Scrum Master, Team Coaching, Product Owner, Product Manager

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Vienna, Austria

Experience

Feb 2024 - Present

1 year 7 months

Scrum Master, Team Coaching, Product Owner, Product Manager

Austrian Federal Railways (ÖBB) Infrastructure

Guided a team to sustainably deliver data from various source systems for a data management platform.
Defined and implemented standard processes, analyzed and improved data quality.
Taught agile fundamentals and agile working practices.
Responsible for the agile process, implementation and integration into the organization.
Ensured effective meeting processes with clear outcomes, guaranteed information flow among stakeholders, product owner and team.
Facilitated agile meetings.
Advised management and leadership team.
Trained and coached management on practical agility application.
Prepared and conducted workshops.
Analyzed and developed requirements engineering, story writing, documentation, using Jira/Confluence.
Keywords: Digital transformation, SAFe, Scrum, Kanban, consulting, digital enabling, coaching, project planning, user stories, controlling, data management, RINF.
Tools/methods: agile work, Jira, Confluence, Miro, MS Teams, Power BI, AWS, Databricks.
Project languages: German, English.
Result: Established agile processes, introduced quantitative and qualitative metrics (KPIs), increased efficiency and employee satisfaction.

Jun 2022 - Jun 2023

1 year 1 month

Project Manager

Auto Club Europe (ACE)

Executed the strategic decision to migrate from Typo3 to AEM.
Consulting, business analysis, project setup; requirements engineering, project re-engineering; board presentations; re-tendering (RFI, RFP), controlling.
Change management, technical architecture consulting, specification creation; managed and led internal and external project staff and vendors.
Keywords: digital transformation, consulting, digital enabling, project planning, sourcing, business model development, RFI, RFP, digital sales.
Tools/methods: Adobe AEM, Typo3, MS Teams, DAM, Confluence, AWS Cloud, Lucid, Miro.
Project language: German.
Result: Onboarded new vendors, restarted project, completed migration.

May 2022 - Oct 2022

6 months

Project Manager / Product Owner

Alles Auto

Ensured development of a startup web portal for the stationary automotive trade in the German market.
Built the dealer area for managing products and services.
Business analysis, user requirements, team coordination.
Keywords: digital transformation, consulting, digital enabling, project planning, sourcing, business model development, RFI, RFP, digital sales.
Tools/methods: Jira, Confluence, Spryker, PHP.
Project languages: English, German.
Result: Go-live of alles.auto in 11/2022.

May 2021 - Jul 2021

3 months

Project Manager / Product Owner

Aldi Süd

Adapted and extended various Adobe AEM versions for the markets: USA; Germany, Austria, Italy, Slovenia, UK.
Migrated CMS from Typo3 to Adobe AEM in the USA.
Customizations & extensions of Adobe AEM for Germany, Austria, Italy, Slovenia and the UK.
Integrated with digital asset management, e-commerce, ERP.
Conducted legacy analysis on project-specific requirements in Jira/Confluence.
Defined requirements as user stories.
Created functional designs, prepared tests.
Prepared technical documentation.
Keywords: business analysis, requirements engineering, storytelling.
Tools/methods: AWS Cloud, Jira, Confluence, Spryker, Figma, Miro, agile, Scrum, Adobe DAM.
Project languages: English, German.
Result: Launched US website, stabilized & extended websites in Germany, Austria, Italy, Slovenia, UK.

Apr 2020 - Dec 2020

9 months

Project Manager / Collaboration Partner

RWTH Aachen, Universidad Autónoma de Madrid (UAM), TU Dortmund

One of four winners of the Europe-wide call for implementing innovative software projects: development and technology transfer with Universidad Autónoma de Madrid (UAM) and TU Dortmund for commercial use of innovative, energy-saving sensor technologies combined with modern web technologies.
Keywords: self-calibrating sensor technology, Internet of Things, EU funding, Tetramax Horizon 2020, low-energy computing.
Tools/methods: software development, hardware, business analytics.
Project languages: English, German.
Result: Winner of Tetramax 3; general Tetramax 3 outcomes.

Oct 2019 - Dec 2024

5 years 3 months

Founder, Product Owner

Development of the business model, processes, product, strategy, business planning, responsibility for operational implementation.
Multitenant, multilingual web application.
Authentication via mobile devices (app).
Sensor technology (liquids).
Embedded system (custom-developed microcontroller).
Artificial intelligence.
Team building, organizational setup.
Financing, funding.
Requirements engineering, business analysis.
Presentations, communication.
Industry: Industrial Internet of Things (IIOT), energy, construction, transportation, logistics.
Keywords: start-up, near-shore, digital transformation, Internet of Things, M2M, sensor technology, artificial intelligence (AI), predictive analytics, mobile app.
Tools/methods: BPMN, Atlassian, Confluence, Jira, agile development, cloud, near-shoring, capacitive sensing, embedded systems, Bluetooth Low Energy, app, mobile services, SaaS.
Languages: German, English, Spanish.
Results: product handed over to the customer's live environment (white label). Funded by national and international funding bodies.

Jul 2019 - Dec 2019

6 months

Consultant, Product Owner, Project Manager

Lanxess

Expansion and international roll-out of an intranet with Sitecore CMS on cloud-based Microsoft Azure hosting; management of service providers after provider change, stakeholder management, management presentations, controlling, implementation and monitoring of the operating concept and governance model; coordination of departments, management of transformation from a hybrid model to purely cloud-based hosting.
Keywords: consulting, coaching, change management, training.
Tools/methods: Sitecore 9, Azure Cloud, Azure DevOps, Azure Search, hybrid environment, SXA, PaaS, Solr, Jira, Confluence, Aha!, Celum, Scrum, agile development, Camtasia, SnagIt.
Project languages: German, English.
Result: rollouts in the USA, Europe, China.

Nov 2018 - Dec 2019

1 year 2 months

Consultant, Product Owner, Project Manager

Lanxess

Launch of a global web portal on Sitecore CMS in cloud-based Microsoft Azure hosting; capacity management, management of internal and external service providers, coordination of user requirements, oversight of provider changes, stakeholder management, management communication, effort and time planning, controlling; creation of role-rights concept, operating concept, governance model; coordination of departments, knowledge development.
Keywords: consulting, coaching, change management, organizational development, near-shore development, SaaS, testing, software development, e-learning.
Tools/methods: content management system, Jira, Confluence, MS Azure DevOps, Aha!, cloud, Scrum, agile development, Camtasia, SnagIt.
Project languages: German, English.
Result: internet launch in 12/2019, creation of a roadmap for expansion phases 2020/21.

May 2018 - Mar 2019

11 months

Project Manager, Client

Universidad Autónoma de Madrid (UAM)

Development of in-house sensor technology to implement an innovative product for reliable use and monitoring of commercial diesel tanks.
Keywords: innovation, research (FFG), Industrial Internet of Things (IIOT), Industry 4.0, M2M, R&D, sensor technology, embedded systems, machine learning.
Project language: German, Spanish, English.
Result: funded innovation project, implementation of a demonstrator.

Apr 2018 - Jun 2019

1 year 3 months

Consultant, Product Owner, Project Manager

Lanxess

Launch of a global intranet with Sitecore CMS in cloud-based Microsoft Azure hosting; planning and implementation of provider change, management of service providers, stakeholder management, management presentations, crisis management, controlling; development of role-rights concept, operating concept, governance model; coordination of departments, evaluation and implementation of user requirements, planning and controlling of content migration, planning and advising on knowledge development; planning global roll-out, selection and implementation of a digital asset management tool (DAM).
Keywords: consulting, coaching, escalation management, change management, organizational development, near-shore development, testing, e-learning.
Tools/methods: Sitecore 9, Azure Cloud, Azure DevOps, Azure Search, hybrid environment, SXA, PaaS, Solr, VSTS, Jira, Confluence, Celum, Scrum, Kanban, agile development.
Project languages: German, English, Spanish.
Result: project consolidation, replanning and implementation of the intranet launch, creation of roadmap 2019-2020; cost reduction of service providers in the high six-figure range.

Mar 2017 - May 2018

1 year 3 months

Product Owner, Investor

Product development for access control at mobile and stationary refueling stations with real-time data transmission including action recommendations, business model development, proof of concept, prototype, team building, financing, user requirement engineering, use cases, vendor management, presentations.
Industries: construction, logistics, chemicals, pharmaceuticals, oil.
Keywords: startup, strategy, digital transformation, Internet of Things, Industry 4.0, M2M, mobile, keyless, authorization processes, predictive analytics, software development, app development, sensor development, nearshore, custody handover.
Tools / Methods: content management system (Craft, Typo 3), Jira, Confluence, ARIS, yEd, MS Project, UML, BPMN, RFID, Bluetooth Low Energy, MS Azure, embedded engineering, cloud, Scrum, agile development, product management, software development.
Project languages: German, English, Spanish.
Result: delivered proof of concept & prototype, prepared for market testing.

Dec 2016 - Sep 2020

3 years 10 months

Service provider, project manager

Sanofi

Provided project managers to support and manage the field force for the launch of a new product line.
Keywords: business development, product launch, OTC, field force, call center.
Tools / Methods: PMP, MS SharePoint, negotiations.
Project language: German.
Result: successful product launch, sales process KPIs, efficiency improvements.

Sep 2016 - Jul 2017

11 months

Project manager, rollout manager

MRM McCann / Opel

Planned and executed a CMS migration from Adobe CQ5 to Adobe AEM for the UK, Spain, Italy, and France; project leadership, management communication, consulting, international coordination, user requirements assessment, coordination of country organizations and vendors, process design, presentations, coaching, onboarding.
Keywords: efficiency improvement, offshore software development.
Tools / Methods: content management system Adobe AEM, Adobe CQ5, Adobe DAM, Egnyte, Jira, Confluence, MS SharePoint, MS Project, yED, Scrum, agile development.
Project languages: English, German.
Result: successful international rollouts, establishment of new processes.

Feb 2016 - Sep 2016

8 months

Project manager, business consultant

Lufthansa Technik

Consulting, design and implementation of a proof of concept for asset localization, creation of use cases, technology and vendor scouting for sensors, business analysis, scouting of network technologies, presentations, support for request for proposal (RfP), business case support.
Keywords: cost reduction, Internet of Things, Industry 4.0, digital transformation.
Tools / Methods: Jira, Confluence, LoRa, RFID, M2M, Bluetooth Low Energy, sensors.
Project languages: German, English.
Result: business case creation, board approval.

Jan 2015 - Present

10 years 8 months

Vienna, Austria

Managing partner, consultant

Kapitel D GmbH

Consulting and operational implementation of digital transformation.
Product development, Industry 4.0, M2M, digitization.
Consulting and operational implementation of innovation processes and agile working.
Project leadership, project management.

Jan 2012 - Feb 2015

3 years 2 months

Project Manager, Business Consultant, User Requirements Engineer

Sanofi Europe

Created a business plan for introducing a commercial CMS; implemented the digital corporate strategy, sustainably reduced IT and marketing costs, evaluated CMS and technical & creative service providers, managed RfI / RfP process, planned and rolled out the CMS across Europe including migration of existing systems, managed internal and external service providers, stakeholder management, risk management, controlling, reporting, change management, management communication, process design, coaching, training.
Keywords: Internet, e-learning, multi-channel strategy, marketing, sales, near-shoring.
Tools / Methods: Content Management System, Adobe CQ5, Sitecore, Siebel, Oracle, Jira, Confluence, MS SharePoint, PMP, Scrum, near-shore / off-shore development.
Project language: English, German.
Result: Board decision; migration of 70+ websites to the new CMS portal, massive IT cost reduction through strategic platform change, six-figure reduction in service provider fees, selection of the chosen CMS as the global platform. Project volume: seven digits.

Sep 2010 - Dec 2011

1 year 4 months

Project Manager, Consulting

Sanofi Germany

Managed and implemented digital projects in a dysfunctional work environment; coordinated internal collaboration across multiple locations, crisis management, de-escalation, IT department coordination, vendor management, stakeholder communication, organizational consulting.
Keywords: trouble-shooting, risk management, de-escalation.
Tools / Methods: PMP, mediation, presentations, workshops.
Project language: German, English.
Result: Commissioned CMS analysis, organizational changes.

Dec 2008 - Aug 2015

6 years 9 months

Business Consultant, Business Analyst, Coach

Lufthansa Technik

Analyzed and provided strategic advice for evaluating and implementing an e-learning tool used site-wide for 20,000 employees at Lufthansa Technik, replacing the existing tool; consulting, vendor management, change management, stakeholder management, management communication, coaching.
Keywords: web-based training, know-how transfer, enabling, cost reduction, compliance.
Tools / Methods: RfI, RfP, Epiance, SAP Workforce Performance Builder, Datango, TTS, Adobe Captivate, workshops, presentations.
Project language: German, English.
Result: Introduced a company-wide e-learning tool, delivered numerous trainings. Trained multiple departments and employees (Train the Trainer). Volume: seven digits.

Nov 2008 - Feb 2011

2 years 4 months

Consultant, User Requirements Engineer, Business Analyst, Project Manager

Austrian Federal Railways (ÖBB)

Provided strategic consulting for evaluating and implementing a communication and collaboration platform for 15,000 employees across 8 independent companies; created business case, led project management, managed internal and external service providers, presentations, coaching, management communication, stakeholder management.
Keywords: intranet, collaborative work, social media, marketing, IT.
Tools / Methods: RfI, RfP, PMP, MS SharePoint, .NET development, conceptual design.
Project language: German, English.
Result: Launched MS SharePoint 2010. Volume: seven digits.

Jan 2007 - Dec 2007

1 year

General Manager

Carsablanca

Built organization and team, led product development, established partnerships, managed service providers, stakeholder management, oversaw software development, off-shore development, presentations.
Keywords: Web 2.0, venture capital, milestones.
Tools / Methods: Ruby on Rails, PMP, Amazon Web Services.
Project language: German, English.
Result: Grew team to 20 employees. Secured Series A financing (seven digits). Achieved milestones (users / registered users).

Feb 2006 - Dec 2008

2 years 11 months

Business Consultant

Development of a mobile tool to record and store custody transfers in car rental / fleet management in an audit-proof way.
Industry: startup, IT, car rental, logistics.
Keywords: mobile, service provider management, digital fleet management.
Tools / methods: PMP, presentations.
Project language: English, German.
Result: spun off into an independent company. Sold to a financial investor for a seven-figure sum.

Nov 2005 - Apr 2006

6 months

Service provider, internet lead agency, project lead

ÖBB

Launched an employee platform for the corporate holding and 7 independent subsidiaries; team building, consulting, overseeing internal and external service providers, stakeholder management.
Keywords: holding, intranet, state-owned enterprise.
Tools / methods: MS SharePoint, PMP.
Project language: German.
Result: strategy and intranet concept, board approval, solution implementation.

Mar 2005 - Jan 2006

11 months

Service provider, managing director, project lead

ÖBB

Introduced a CMS, performed troubleshooting, stakeholder communication, management communication, presentations, team building, payment integration, organizational development, concept development, and managed internal and external service providers.
Tools / methods: Content management system Livelink/OpenText, PMP.
Project language: German.
Result: implemented the internet platform on time and within budget.

Jun 2000 - Jun 2004

4 years 1 month

Service provider, managing director of a digital lead agency

Österreichische Volksbanken

Oversaw all digital activities, introduced a commercial CMS, management consulting, organizational consulting, stakeholder management, budget responsibility, workshops, roll-out of various financial tools etc.
Keywords: digital transformation, transaction-based internet.
Tools / methods: Content management system Interwoven TeamSite, PHP, marketing.
Project language: German.
Result: overall responsibility for the internet. Implemented numerous individual projects.

Jun 2000 - Apr 2001

11 months

Managing director of a regional subsidiary

Kabel New Media AG

Analyzed and developed proposals to reduce costs while boosting efficiency for a publicly listed company; analyzed internal cost structures of 7 regional subsidiaries in the DACH region.
Project language: German, English.
Result: revised internal charging rates, increased internally provided services, created centers of competence; strengthened technical infrastructures, proposed and initiated corporate mergers.

Jan 2000 - Dec 2015

16 years

Vienna, Austria

Co-Founder, Managing Partner

Kabel New Media Wien GmbH

Founder and minority shareholder of a subsidiary of a publicly listed company.
Regional Managing Director for CEE.
Responsible for product, finance, IT, and creative.
Developed and implemented sustainable cost reduction programs.
Led a management buy-out after the parent company's insolvency (11/2001).
Large-scale digital projects for clients such as BMW, Dresdner Bank, Österreichische Volksbanken, Österreichische Bundesbahnen, Henkel, Karstadt, Milchstraßen Verlag, Lufthansa Technik, Gehe Pharma, IDG Verlag.

Jan 1999 - Dec 2000

2 years

Hamburg, Germany

Member of the Executive Board, Unit Director, Director Text/Content

Kabel New Media GmbH

Full P&L accountability as Unit Head (50 employees, approx. €8M revenue).
Director of Text (50 employees) in a matrix organization.
Development and implementation of internet services.
Lead internet agency for clients such as BMW, Dresdner Bank, Milchstraßen Verlag, Henkel, Karstadt.
Company IPO in summer 1999.

Jan 1993 - Dec 2000

8 years