Fred Schröder - Change & Rollout Manager for about 500 public agencies under SÜ2, upgrade & replacement of communication infrastructure

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Gilching, Germany

Experience

Mar 2024 - Present

1 year 5 months

Germany

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Schröder Consultants UG

Since 03.24, completed partner contracts with application providers for portfolio management (OnePlanTM) and project controlling (ForProjectTM), continuing online qualification in tool usage & implementation.
Relaunched own website focusing on these applications.
Developing and implementing about 60 PM standard methods according to ICB4 and PMBoK7 in a Microsoft scenario as a database application, integrated into M365 and MS Project on the MS Power Automate platform, aiming to automate PM processes for business benefit with a cloud launch in 2025.
Tools: OnePlan, EVMS, Power Automate, SQLDB, O365, MS Project, MS Cloud, ICB4, PMBoK7

Sep 2022 - Feb 2024

1 year 6 months

Germany

Change & Rollout Manager for about 500 public agencies under SÜ2, upgrade & replacement of communication infrastructure

Telekom Deutschland GmbH

Created process models for change and rollout as two SOPs from request for change, civil works, hardware & software, operations, to review report with detailed task list.
Implemented and operationalized with two teams & tracking systems, synchronizing, coordinating, and communicating all stakeholders, tasks, entities, and subcontractors efficiently and fully.
All public service departments in about 500 agencies improved significantly in availability of latest digital technology, enabling new capabilities like real-time image processing.
Daily reporting to ensure highest availability of communication systems.
Detailed project lifecycle management with task fine-tuning and progress control in a regulated environment.
Tools: MS TEAMS, O365, OTRS, ROT, Webex.

Jan 2022 - Aug 2022

8 months

Germany

Rollout Manager for ~3,000 customers battery software updates and/or hardware replacement in D-A-CH-I-FR

LG Energy Solutions Europe GmbH

Ensured legal and operational security by building a specialized change management approach with contract & claim management, including GDPR, supply chain law, liability rules, and hazardous materials logistics in the multicultural B2C field Korea-Europe. Result: no customer claims.
Delivered process quality through technical and organizational expertise, coordinating, preparing, and executing battery software updates and hardware swaps for 3,000 customers, minimizing failures and securing ongoing battery benefit.
Collaborated efficiently with international service providers and developed centralized reporting to optimize project communication.
Coordinated and synchronized collaboration of customers, installers, and service providers.
Implemented a Zendesk ticket system synchronized with CRM.
Tools: MS TEAMS, O365, MS Project, Visio, Zendesk, GPortal, Webex, SQL Database

Feb 2021 - Jul 2021

6 months

Germany

IT Portfolio Manager for a multi-million € IT CAPEX budget

Uniper AG

Achieved continuous investment security with an IT portfolio and project cost model enabling structured planning and control.
Facilitated focus on business-critical IT initiatives and budgeting IT customer needs (assets, energy producers).
Ongoing reporting and process harmonization along the customer journey with reconciliation of cost variances of IT applications for internal clients’ digital processes.
Tools: SharePoint, MS TEAMS, O365, DevOps, MS Project, Power BI, SAP, OKR

Jun 2019 - Sep 2019

4 months

Germany

Project Manager for optimizing project management processes in TKE group

Thyssen Krupp Elevator AG

Reached lasting agreement in a core-team workshop of five business units worldwide on a unified model following P3M3 (Portfolio-Program-Project-Maturity-Model) with defined and implemented IT project management process and quality gates.
Set a common goal of efficiency increase via standardization and optimization of global PM processes through a quality management system with agile and classical methods.
Identified OPEX & CAPEX improvement potentials.
Introduced 15 EVM KPIs at quality gates supported by UAT, OAT end-to-end.
Team training in a tiered plan, communication in the PM community.
Progress reporting including mock-ups.
Tools: P3M3, PMBoK Guide, EVM Project Controlling, RISK Management, MS Project, O365.

Jan 2019 - Jun 2019

6 months

Germany

Portfolio Manager Digital Attacker

E.ON

Defined and aligned simplified, modernized access to B2C and B2B customer applications as project goal on new Digital Attacker platform with business processes and objectives.
Fully documented legacy platform scope by business, product, and epic owners (CJ, UX).
Set up roadmap and SCRUM/SAFe teams and instances.
Fine-tuned programming in coordination with regional and business interests (UAT, OAT).
Aligned roadmap with market & business developments.
Managed change & risk including business impact.
Scaled and detailed budget in cooperation with finance & business.
Portfolio reporting up to board level.
Tools: SCRUM, SAFe, DevOps, MS Project, O365.

Nov 2017 - Jul 2018

9 months

Germany

Project Manager Rail & Logistics Infrastructure Digitization & Operationalization

DB Netz AG

Prevented shutdown of 30,000 track kilometers due to lack of digital maintenance.
Implemented the aligned operational process model via SCRUM and SQL on SAP R3 DVS in daily handshake of two teams (BA + DevOps) in steps and tests.
Made ~150 million infrastructure data items georeferenced on a 12" tablet at the push of a button (image + document).
Now ~10,000 DB employees can file substantiated damage reports on site immediately, greatly saving time and improving quality for all follow-up processes.
Built and delivered curriculum for trackside DB staff, SAP DVS support help desk for all maintenance entities & processes.
As Product Owner & SCRUM Master with BA + DevOps teams, led development and testing of maintenance model with DVS data storage and front-end tablets in DB cloud.
Senior VP level reporting.
Tools: SCRUM, MS Project, Oracle, SQL, Trello, O365

Jul 2017 - Aug 2017

2 months

Germany

Project Manager Application Process to identify and introduce standardized IT project management according to compliance

BAMF - Federal Office for Migration and Refugees

Created an aligned project mandate defining clear goals and risks. Integrated a change management concept as basis for successful organizational transformation.
Initialized project and application with cost-benefit analysis (WIBE, capex, opex) in a subordinate federal agency of BMI, guidelines: V-Model XT, ICB4/IPMA.
Identified goals, risks, stakeholders, environment, and constraints.
Drafted, integrated, and anticipated deep change management for organizational and process changes in daily work.
Prepared workshops, curricula & didactics. Approved and presented aligned project mandate. CIO-level reporting.
Tools: International PM Standards PMBoK Guide/PMI, ICB/IPMA, P3M3 maturity model, EVM Project Controlling, RISK Management, MS Project, O365

Aug 2015 - Aug 2016

1 year 1 month

Germany

Program Manager Business Intelligence

Vodafone

Planned & executed three interim focus areas for one year DOD (VGE CLR statutory reporting, group customer commission billing; IFRS15 group accounting with reconciliation; DWH consolidation & integration) on time and budget.
All three subprojects ran live without interruption, downtime, or data loss. Key-user risk & test management was handled on the fly.
Based on project KPIs via EVM (MS Project) with SCRUM/JIRA/Confluence/Kanban.
1. Commission billing: data research & transmission, GUI with Tableau, MDM master data for customers, accounting & sales (commissions).
1. Crisis management for one-year delay & budget overrun.
1. High-level stakeholder & change management.
1. Test management with QA team and offshore India team.
1. IFRS15: group accounting standard with reconciliation, concept & requirements management, DWH ETL architecture.
1. Agile BI project initialization, phase & WBS planning.
1. MDM master data in DWH with 25 data sources running 8M billing records/day from accounting & billing.
1. Crisis management for group & internal alignment, planning, change management to offset major workflow changes.
1. IT security control for global data integrity.
1. Ongoing workshops for knowledge transfer.
1. DWH: big data transfer Otelo DWH from Arvato to Vodafone live, no data loss, MDM master data.
Tools: IFRS15, SDLC, SCRUM, JIRA & Confluence, MS Project, DevOps, O365

Oct 2014 - Jan 2017

2 years 4 months

Munich, Germany

Publicly appointed and sworn IT expert witness

District Court Munich

Note: this report is an example of this role since 1997.
Turned the expert report into a concept & project that assessed technical systems and related processes per assignment and prison regulations, and evaluated landlord and general contractor obligations (and their subcontractors) regarding correct delivery and performance across trades.
This methodical project approach (mapping multiple specifications) allowed detailed work: communication, video, audio, locking, sensors, electromechanical systems with LAN/WAN controls via middleware in department clusters, prison control center with voice & video for monitoring & communication, including power and data transmission.
Beyond execution control (trade standards) and operational audit (prison rules), detailed BSI & GDPR compliance checks were possible, and supply chain law was applied when needed.
Step-by-step status assessment and functional evaluation of all systems by organization, function, building, and trade structure, already boosting operational safety.
Mediated & moderated up to 25 stakeholders in monthly workshops.
Crisis management for partial failures of the prison control center.
Court-level reporting.
Tools: construction & safety standards, GDPR & BSI standards, EVM Project Controlling, RISK Management, MS Project, O365

Sep 2014 - Apr 2015

8 months

Germany

Interim Service Manager, Head of Business Application Helpdesk

MediaCom GmbH

Stabilized ITSM help desk with 1st, 2nd & 3rd level support for 600 users, successfully meeting project goals.
On-/off-shore SW customizing for central planning, procurement, and billing system handling ~€15bn revenue p.a., daily change management kept stakeholder satisfaction high.
Replaced service manager, cooperatively cut 900 open tickets to sustainable level, maintained social peace and improved performance.
Reorganized processes per ITIL and trained the team for better service quality and faster response.
Led helpdesk with external software vendor.
Introduced full SCRUM process in helpdesk from daily to burndown and ticket backlog.
Agile PMO service for CFO + IT + Finance (Navision).
Agile SDLC (BA-SD-DEV-TEST-DEPL) for bug fixes & transition with near- & offshore partner in Belarus.
Trained service processes, team definition & qualification, performance monitoring.
Crisis management with stakeholders from six departments + corporate accounting.
Executive-level reporting with KPIs from EVM.
Tools: ITSM, ITIL, Agile SDLC, O365, two ticket systems

Feb 2014 - Apr 2014

3 months

Germany

Interim Program Manager, EDI.FACT Invoice Service Management

Lekkerland Information Systems

Agile project & team restructuring (8 externals) for EDI.FACT invoice volume €13bn p.a. (retail), ~5,000 internal users, aiming to optimize invoicing and payment processes via helpdesk.
Implemented EDIFACT/e-invoicing app in SAP, IT security for online data transfer and billing data consistency.
Regenerated 1st–3rd level helpdesk services for group controlling and sales (master backlog model).
Requirements management with controlling.
Crisis management for invoice process failures.
Test management of EDI interfaces functionally & qualitatively with controlling & sales.
Tools: EDIFACT, SCRUM, MS Project, O365

Jun 2013 - Sep 2013

4 months

Germany

Project Manager and PM Trainer for ERP implementation

Gruma Machinery & Vehicle Wholesale

Business process analysis identified improvement potentials that fed directly into successful ERP rollout.
Simultaneous PM training increased team capability and efficiency for this key transition.
Defined 12 internal projects, initialized project & team, started in parallel.
Identified and implemented as-is/to-be processes.
CEO coaching including full as-is/to-be process mapping from sales to service.
Executive reporting of KPIs (EVM).
Launched project management certification course GPM/IPMA.
Tools: MS Project, O365, standard PM ICB/IPMA

Apr 2012 - May 2013

1 year 2 months

Germany

Interim Program Manager for IT system reengineering and SDLC for new order processing system

Holzma GmbH

Rebuilt internal team and linked with three offshore teams, cross-cultural communication India, Czech Republic, Germany, Finland.
After 1.5 years, created first project plan with software vendor, introduced EVM project controlling.
Defined and launched efficient test management through to acceptance (DOD), making result quality measurable.
Revised contract with software vendor to clarify deliverables, enforce commitment, and set penalty for non-delivery, which was later enforced.
Crisis: team quit & vendor failed delivery or delivered wrong.
Reconstructed team & reengineered software.
Implemented team training & PM qualification.
Requirements engineering review – specs and functional requirements.
Coordinated software vendor Tieto/Finland and 45 offshore staff in Pune.
Contract, claim, and penalty management.
Agile project planning & KPI & success factor controlling.
Coordinated requirements from production planning.
MDM master data management for machines/products with customer orders.
Optimized processing of building boards with special machines and inventory management.
Built service helpdesk (master backlog model) 1st–3rd level for plant planning and sales with near- & offshore dev teams.
Introduced agile software development in SDLC.
Extreme test management offshore, onshore, and internal at code and functional levels.
PMO services for HOMAG group, executives, and sales.
Lotus Notes (Domino) adaptation to Microsoft Office in project and among vendors.
Acceptance specs based on work, storage, and order processes.
Board-level reporting for risk-fulfillment strategy.
Secured €5m penalty for breach of contract.
Tools: PMBoK Guide/PMI, ICB/IPMA, P3M3, EVM Project Controlling, RISK Management, MS Project, O365

Jan 2008 - Jan 2009

1 year 1 month

Switzerland

Program Manager Wealth Management

UBS AG

Transitioned wealth management software for all products, traders, and clients by digitizing business processes to enhance functions, data storage, communication, and order execution with consistency checks and improved IT security.
Achieved success through strict disciplined agile development (RUP Rational Unified Process) in an end-to-end SDLC.
Started with RRC Rational Request Composer by business analysts under high compliance load.
Accepted via test scenario with external vendors, including a new user helpdesk.
Technically possible only with 100% project controlling via EVM in MS Project.
Non-stop daily change management updates.
Developed service helpdesk and delivered international training for high stakeholder acceptance.
Executive PMO reporting of KPIs.
Tools: RUP, MS Project, Oracle, O365, EVM

Nov 2006 - Jul 2007

9 months

Germany

Project Manager Value Analysis DIN EN12973

Schmack Biogas

Agreed on technical and process approach per DIN EN 12973 with a team of 15 department heads to identify and implement rationalization potentials for all plant types and components. Based on full analysis of as-is processes in production and operations vs. competitive field study, aiming for ~12% improvement potential.
Designed and launched a comprehensive program to optimize biogas plant value chains based on DIN EN 12973.
Conducted full analysis of as-is processes and derived rationalization potentials (round 1).
Completed field study of 10 plants in Germany and Netherlands with team.
Results: technical improvements and efficiency gains in material transport, fermentation, and post-processing, cutting production costs significantly.
Tools: PMBoK Guide, EVM, RISK Management, MS Project, O365.

Jan 2003 - Dec 2007

5 years

Germany

Program Manager PM Certification and ERP Rollout & Customizing

Würth AG

Prepared thoroughly through qualification, coaching, and business process engineering at Würth Phoenix in Bolzano for PM handbook on grant management for ESF applications to qualify PM of Würth Phoenix/Bolzano.
Initialized project, built team, planned concept & strategy, ran over five years (multi-million €, team up to 15) including key-user test management.
Change & rollout management: implemented all business processes on new ERP system of Würth Phoenix with required customizing in Italy, Switzerland, Spain, and Germany as coordinated action within Würth AG group.
Led international team and collaborated with nearshore in Bolzano and offshore dev teams in Shanghai, Barcelona.
Introduced change management processes and developed comprehensive training curriculum for project managers.
Integrated all business processes into new ERP platform, including data migration and test management.
Migrated master data for goods, suppliers, customers, and internal finance accounts, cost centers & types.
Critical mission: DevOps of changes in live operations across branches and warehouses with international stakeholders, group-wide.
Tools: MS Project Central Server, SCRUM, SAP, Navision, O365, Phoenix-ERP

Jan 1994 - Dec 1997

4 years

Germany

Project Manager for Transmodal GmbH

Joint Venture DB AG/ Mannesmann AG

Led joint venture to establish a combined road-rail-road freight company in Germany and Europe (>€25m, ~50 core team). Assets: handling systems, logistics, and telematics.
Established pilot subsidiary.
Managed strategic contract & cooperation with BMV, BMBF, DUSS/DB AG, and KombiVerkehr.
Ongoing R&D funding control and reporting to TÜV Cologne, PMO services reporting to executives and board.
Construction manager for first reference project at KV terminal Erfurt.
Built operations control system for freight traffic with optimized processes and significant logistics efficiency gains.
Developed and built an innovative mobile handling crane.
Partner management with Fraunhofer Society and other R&D partners.
Tools: MS Project, O365, Visio

Summary

With over 54 years of project management experience, I offer extensive expertise in digitization, transformation, program and portfolio management, as well as stakeholder, change, and risk management, currently using ChatGPT.

My skills range from strategic planning to operational execution of complex projects in multicultural and international environments.

I combine technical and social competence, methodological know-how, and strong communication skills to deliver sustainable results that satisfy clients.

Project Management: Certified GPM/IPMA Level B Senior Project Manager & Trainer (ISO10006, ICB/IPMA), PMBoK Guide/PMI, OKR Objectives-Key-Results, Agile Management: SCRUM Master, Product Owner, SAFe, RUP, SDLC, JIRA, Confluence
Strategic Leadership: PPM Project Portfolio Management (ISO21504), resource optimization, stakeholder & risk management, EVM Earned Value Management - project controlling (ANSI/EIA-748)
Business Skills: contract negotiation, budget control, change management
Process Optimization: BPM(N) ARIS, KANBAN, configuration management (ISO 10007), value analysis (EN 12973), AI ChatGPT, quality management ISO9001

Languages

German

Native

English

Advanced

French

Elementary

Italian

Elementary

Education