Project Manager & IT Security Architect Logging & Monitoring for QRadar & Splunk, ISO 27001
Dreieich, Germany
Experience
Apr 2024 - Sep 2024
6 months
Project Manager & IT Security Architect Logging & Monitoring for QRadar & Splunk, ISO 27001
BWI
Responsible for seamless integration of systems into the central log management environment while strictly following defined processes and standards.
Point of contact for all questions regarding QRadar, NXLog, and Splunk products, including providing technical details and solution proposals.
Initiated and coordinated the planned exchange of QRadar hardware appliances to ensure optimal system performance.
Conducted regular performance and capacity analyses on NXLog, QRadar, and other relevant systems to identify bottlenecks and implement optimization measures.
Expert installation and configuration of QRadar hardware and software appliances according to current operating manuals and best practices.
Responsible for planning, conducting, and documenting Scrum meetings to ensure efficient project execution.
Created comprehensive technical documentation, analyses, and concepts based on applicable architecture guidelines and operating manuals.
Prepared for ISO 27001 audit.
Automation: Developed and implemented automated processes to increase efficiency and reduce manual tasks.
Troubleshooting: Analyzed and resolved incidents in the log management environment.
Training: Shared knowledge with colleagues and conducted training sessions on the deployed technologies.
SOC IT planning: Designed and coordinated all IT-related aspects of the project, such as test plans, security measures, and technical infrastructure.
Interface management: Ensured smooth collaboration between various project teams and external service providers.
Change management: Planned and carried out organizational changes related to the project.
Mar 2024 - Sep 2024
7 months
Service Owner / Service Delivery Manager
Arvato
Designed and oversaw the Microsoft Intune environment to meet agreed Service Level Agreements (SLAs).
Proactively identified and implemented measures for continuous improvement of Intune-based services and enhanced security.
Collaborated closely with internal and external stakeholders to ensure smooth provisioning and management of devices and applications.
Defined and implemented security policies and configurations in Microsoft Intune.
Monitored and optimized the Intune infrastructure to ensure high availability and performance.
Conducted risk assessments for changes in the Intune environment and derived appropriate actions.
Created detailed reports to analyze Intune usage and identify optimization opportunities.
Regularly coordinated with clients on the current state of the Intune environment and SLA compliance.
Managed escalations for incidents and initiated measures for quick resolution.
Trained and supported users in Microsoft Intune usage.
Automated routine tasks in Intune to increase efficiency.
Integrated Intune with other Microsoft 365 services.
Migrated existing MDM solutions to Intune.
Proactive protection: Identified and quickly addressed security gaps in our complex IT infrastructure.
Global responsibility: Ensured the currency and security of all clients worldwide through efficient patch management.
Rapid response: Professionally assessed, processed, and documented security incidents.
Transparent communication: Created detailed security reports offering a comprehensive overview of the security situation.
Direct support: Provided individual advice and assistance to users on security-related questions and issues.
Continuous improvement: Actively shaped our security measures using the latest tools and technologies.
Jul 2023 - Mar 2024
9 months
Microsoft Architect
Mercedes Benz
Identity and Access Management (IAM): Established regular exchanges with the IAM team.
Developed a shared vision and strategy for IAM solutions.
Collaborated on IAM project implementations.
Supported the IAM team in enhancing IAM solutions.
AAD and M365 (Security & Compliance): Created project plans and budgets.
Coordinated resources and schedules.
Led and motivated project teams.
Communicated and aligned with stakeholders.
Developed and implemented change management plans.
Managed devices and users in Microsoft Intune.
Implemented security policies and settings.
Supported users in Microsoft Intune usage.
Developed concepts and roadmaps for device management.
Advised users and executives on the benefits of mobile work.