Christian Fritsch
IT-Komplettlösungen
Experience
Aug 2023 - Present
1 year 7 months Wiesbaden, Germany
Architecture Management Expert
Behörde
- Support for standardization of the IT landscape
- Development of architecture management
- Design of business architecture
- Restructuring, management and maintenance of all IT assets
- Support for creating unified software asset management and CMDB
- Creation of unified document management (e-file)
- Document transition to central DMS structure
- Interface between architecture management and internal process management
- Support for strategic and tactical infrastructure planning
- Organization of stakeholder communications
- Support for conception and coordination of architecture office
- Consulting for architectural topics
Feb 2023 - Jul 2023
6 months Cologne, Germany
IT Service Engineer
Provider
- Change management of provider changes
- Management of external service providers
- Portfolio maintenance for end devices and accessories
- CMDB maintenance in ServiceNow with CSDM
- Release approvals
- Implementation of special systems
- Client design specification
- IT shop maintenance
- Certificate procurement and management
- PKI implementation and cloud migration support
- File services authorization concept
- Configuration change coordination
- Planning for hardware, software and licenses
- License management and portfolio controlling
- Architecture and technical parameter specification
Jun 2022 - Jul 2022
2 months Vienna, Austria
Deployment Manager
Insurance Company
- Creation of deployment roadmap based on release plan
- Organization and coordination of deployments
- Execution and monitoring of deployments on test environments
- Certificate updates
- Test data management coordination
- Creation of deployment orders
- Technical smoke test assurance
- Management of deviation processes
- Root cause analysis and problem solving
- Implementation of sustainable improvements
Oct 2021 - Feb 2023
1 year 5 months Frankfurt, Germany
Change Management Lead
Behörde
- Preparation for DMS (e-file) implementation
- Setup and continuation of change management
- Introduction of control boards (CABs, IT-PMO)
- Implementation of approval and governance processes
- Technical leadership for solution development
- Implementation of processes in JIRA
- License pool management
- Customer communication coordination
- Work package coordination with IT-PMO
- Documentation in Confluence
- Project controlling and change management statistics
- Stakeholder management
Summary
Weil sich die Zusammenarbeit mit einem Experten in Konzeption, Beratung, Leitung und Aktualisierung in Projekten lohnt.
Als Berater unterstütze ich Projekte mit Schwerpunkten wie Projekt-/Rolloutmanagement, BCM/BCP (Business Continuity Management & Planning), ITSM (IT Service Management), Release-, Lizenz- und Changemanagement sowie DevOps und "hands on".
- Projektmanagement
- Servicemanagement
- Deployment Management (Hardware im Bereich Netzwerk und Server und Software)
- IT-Consulting
- Rollouts/Migrationen (Hard- und Software)
- DevOps
Languages
English
Native
German
Native
Education
Oct 2009 - Present
Europäische Fachhochschule Hamburg
Europäische Betriebswirtschaftslehre Fachrichtung: Wirtschaftsinformatik · Hamburg, Germany
Oct 1995 - Jun 1997
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Vordiplom · Betriebswirtschaftslehre · Germany
Apr 1992 - Dec 1992