Service Owner BSS Services

Building APIs that enable communication and data exchange between the BSS and the underlying network infrastructure supporting functions such as service provisioning, activation, configuration, monitoring, and billing

Integrating the NaaS APIs with existing BSS components such as CRM, order management, and billing systems for seamless end-to-end service orchestration

Automating service delivery processes including order fulfilment, provisioning, and activation to reduce manual effort, improve operational efficiency, and accelerate time-to-market

Implementing API-based monitoring and management of network services to ensure service quality and performance through real-time monitoring of network traffic, performance metrics, and fault management

Integrating NaaS APIs with billing and charging systems to enable accurate and flexible billing for network services based on usage or subscription models

Enabling customer self-service portals and APIs for customers to manage their network services, view usage data, and make subscription changes

Integrating NaaS APIs with third-party systems and applications such as cloud service providers and other network operators to enable service interoperability and federation

By leveraging BSS-related APIs as part of the NaaS program, enabled new services delivering a recurring gross margin of €30 million YoY

Leading the OPEN Gateway Program focusing on the commercial go-live of Network as a Service functions and new B2B products enabling +€20 Mio YoY revenue

Successfully launched QoD, Identify Origin, and Number Verify services ahead of schedule

Reduced latency by 20% through solution design and stakeholder collaboration

Managed a team of 20 employees ensuring efficient delivery and achievement of KPIs

Oversaw the expansion of solar parks for Iberdrola, managing international suppliers and stakeholders

Delivered over 100 MW expansion in 2 years

Successfully expanded medium-voltage grid

Reduced defect rate by 20%

Spearheaded the RAITT program migrating 20K+ applications to the cloud (Azure, GCP, AWS)

Collaborated with 250+ people from 3 vendors to form an efficient delivery unit

Delivered architectural conception and implemented cloud-based AD for 6 landing zones

Migrated 380 legacy applications to the cloud and deployed 12 cloud-native products

Defined and implemented observability strategy and end SLA/KPI framework

Led a national mobile network modernization program (Full IP Transformation) with a three-digit million euro volume

Implemented a Go Lean strategy reducing project streams and achieving 39% savings within 6 months

Managed the R&D and integration phase of new network components

Adapted the standard process catalogue to optimize project structure and efficiency

Introduced Genesys PBX for escalation management