Matthias Scharf

Service Owner BSS Services

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Frankfurt am Main, Germany

Experience

Jan 2025 - Present
1 year 1 month

Service Owner BSS Services

Telefonica

  • Building APIs that enable communication and data exchange between the BSS and the underlying network infrastructure, supporting service provisioning, activation, configuration, monitoring, and billing
  • Integrating NaaS APIs with existing BSS components such as CRM, order management, and billing systems to allow seamless end-to-end service orchestration
  • Automating service delivery processes including order fulfilment, provisioning, and activation through APIs to reduce manual effort and accelerate time-to-market
  • Implementing API-based monitoring and management of network services for real-time performance and fault management
  • Integrating NaaS APIs with billing and charging systems for accurate, flexible billing based on usage or subscription models
  • Enabling customer self-service portals and APIs for customers to manage network services, view usage data, and modify subscriptions
  • Integrating NaaS APIs with third-party systems and applications such as cloud service providers and other network operators
  • Leading a team of approximately 22 units with over 200 people
  • Delivered new services that generated a recurring gross margin of €30 million year over year
Jan 2023 - Dec 2024
2 years
Germany

Program Lead

SENEC GmbH

  • Defined and implemented a Europe-wide ERP system to ensure IFRS/HGB-compliant financial reporting
  • Replaced existing ERP and isolated solutions for 10 partner companies
  • Integrated ERP solutions into Odoo and Microsoft Dynamics of the parent company
  • Implemented control dashboards and a value improvement project
  • Reduced manual reconciliations and achieved conversion to permanent inventory
Jan 2023 - Dec 2024
2 years

Senior Project Lead Technology

Telefonica

  • Led the OPEN Gateway Program focusing on commercial go-live of Network as a Service functions and new B2B products, enabling over €20 million year-over-year revenue
  • Successfully launched QoD, Identify Origin, and Number Verify services ahead of schedule
  • Reduced latency by 20% through solution design and stakeholder collaboration
  • Managed a team of 20 employees, ensuring efficient delivery and achievement of KPIs
Jan 2023 - Dec 2023
1 year

Project Lead

Telefonica

  • Led the introduction of IP Resolution and NEF as part of the Open Gateway/NaaS Program
  • Progressed RFQ for proof of concept and conducted vendor selection
  • Finalized concept and project plan for IP Resolution feature deployment
  • Built and led a high-performing team of internal and external resources
  • Integrated BMC Helix as the successor to BMC Remedy
Jan 2022 - Dec 2023
2 years

Project Lead

Eiffage Spain

  • Oversaw the expansion of solar parks for Iberdrola, managing international suppliers and stakeholders
  • Delivered over 100 MW expansion in two years
  • Expanded medium-voltage grid successfully
  • Reduced defect rate by 20%
Jan 2022 - Dec 2023
2 years
Germany

Overall Project Lead

Leading Energy Supplier in Germany

  • Established a field service organization for the installation of charging infrastructure in Germany, Austria, and Switzerland
  • Completed RFQ and conducted vendor selection
  • Built and managed the field service organization and supply chain
  • Oversaw installation of charging stations in over 38 industrial plants and parking garages, with a project volume exceeding €16 million
Jan 2021 - Dec 2023
3 years

Program Lead

Telefonica

  • Spearheaded the RAITT program, migrating over 20,000 applications to the cloud (Azure, GCP, AWS)
  • Collaborated with more than 250 people from three vendors to form an efficient delivery unit
  • Delivered architectural conception and implemented cloud-based Active Directory for six landing zones
  • Migrated 380 legacy applications to the cloud and deployed 12 cloud-native products
  • Defined and implemented an observability strategy and end-to-end SLA/KPI framework
Jan 2020 - Dec 2021
2 years

Project Lead

CashDesk Provider

  • Led development of a TSE-compliant mobile POS app for iOS and Android
  • Managed conception, development, and go-live of the application
  • Delivered the project one month ahead of schedule
Jan 2015 - Dec 2019
5 years

Multi-Project Manager

Vodafone

  • Led a national mobile network modernization program (full IP transformation) with a three-digit million euro volume
  • Implemented a Go Lean strategy, reducing project streams and achieving 39% savings within six months
  • Managed R&D and integration phase of new network components
  • Adapted the standard process catalogue to optimize project structure and efficiency
  • Introduced Genesys PBX for escalation management
Jan 2014 - Present
12 years 1 month

CEO / Program Management

CPC Consulting & Project Management SRL

  • Founded and led a nearshore consulting company delivering project excellence and developing in-house cloud-based solutions
  • Implemented a knowledge management system
  • Launched a legal tech platform processing over €1 million in litigation financing volume per month
  • Completed over 34 projects for clients in banking, IT/ICT, and beverage production
  • Introduced Remedy Force for Ricard Pernod Ricard
  • Introduced BMC Helix for Uniqa
  • Introduced Genesys Cloud PBX for Vodafone and other telco service providers

Summary

15+ years of experience in successfully managing complex, multi-million euro (up to €100M p.a.) projects and programs in national and international environments. Proven ability to lead cross-functional, diverse teams of up to 3,000 members to achieve business goals while ensuring quality, efficiency and timely delivery. Expertise in agile and traditional project management methodologies, digital transformation, process optimisation and stakeholder management.

Skills

  • Project & Program Management: Agile, Waterfall, Prince2, Lean Six Sigma, Itil V3 Certified
  • Leadership & Stakeholder Management: Building And Leading High-performing Teams; Managing Expectations Of Diverse Stakeholders From Board Level To Operations
  • Technical Proficiency: Cloud Technologies (Gcp, Aws, Azure), Erp Systems, Plm, Devops, Network Architecture
  • Business Acumen: Strategic Planning, Financial Management, Risk Assessment And Mitigation, Change Management, Process Optimisation
  • Soft Skills: Excellent Communication, Problem-solving, Critical Thinking And Decision-making Skills
  • Ai & Automation: Development And Implementation Of Ai Strategies And Automation Solutions To Increase Efficiency And Reduce Costs.
  • Finance: Extensive Knowledge Of Finance Auto Reconciliation And The Integration Of Ai In Finance.
  • Operations: Introduction Of Bmc Helix To Phase Out Legacy Remedy Applications. Introduction Of Remedy Force, And Operational Integration Plus Optimization

Languages

German
Native
English
Advanced
Spanish
Elementary

Education

Oct 2013 - Sep 2014

University of Hertfordshire

Master of Science in Project Management, Agile and Waterfall · Project Management · Hatfield, United Kingdom · With Distinction

Certifications & licenses

TOGAF Certified

CFI - Accounting Fundamentals

GCP Administration Fundamentals

ITIL v3 Certified

Lean Six Sigma Black Belt

SDH Network Certification

CCNA Certified

Google Cloud Architecture Certification

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