Matthias Scharf
Service Owner BSS Services
Experience
Service Owner BSS Services
Telefonica
- Building APIs that enable communication and data exchange between the BSS and the underlying network infrastructure, supporting service provisioning, activation, configuration, monitoring, and billing
- Integrating NaaS APIs with existing BSS components such as CRM, order management, and billing systems to allow seamless end-to-end service orchestration
- Automating service delivery processes including order fulfilment, provisioning, and activation through APIs to reduce manual effort and accelerate time-to-market
- Implementing API-based monitoring and management of network services for real-time performance and fault management
- Integrating NaaS APIs with billing and charging systems for accurate, flexible billing based on usage or subscription models
- Enabling customer self-service portals and APIs for customers to manage network services, view usage data, and modify subscriptions
- Integrating NaaS APIs with third-party systems and applications such as cloud service providers and other network operators
- Leading a team of approximately 22 units with over 200 people
- Delivered new services that generated a recurring gross margin of €30 million year over year
Program Lead
SENEC GmbH
- Defined and implemented a Europe-wide ERP system to ensure IFRS/HGB-compliant financial reporting
- Replaced existing ERP and isolated solutions for 10 partner companies
- Integrated ERP solutions into Odoo and Microsoft Dynamics of the parent company
- Implemented control dashboards and a value improvement project
- Reduced manual reconciliations and achieved conversion to permanent inventory
Senior Project Lead Technology
Telefonica
- Led the OPEN Gateway Program focusing on commercial go-live of Network as a Service functions and new B2B products, enabling over €20 million year-over-year revenue
- Successfully launched QoD, Identify Origin, and Number Verify services ahead of schedule
- Reduced latency by 20% through solution design and stakeholder collaboration
- Managed a team of 20 employees, ensuring efficient delivery and achievement of KPIs
Project Lead
Telefonica
- Led the introduction of IP Resolution and NEF as part of the Open Gateway/NaaS Program
- Progressed RFQ for proof of concept and conducted vendor selection
- Finalized concept and project plan for IP Resolution feature deployment
- Built and led a high-performing team of internal and external resources
- Integrated BMC Helix as the successor to BMC Remedy
Project Lead
Eiffage Spain
- Oversaw the expansion of solar parks for Iberdrola, managing international suppliers and stakeholders
- Delivered over 100 MW expansion in two years
- Expanded medium-voltage grid successfully
- Reduced defect rate by 20%
Overall Project Lead
Leading Energy Supplier in Germany
- Established a field service organization for the installation of charging infrastructure in Germany, Austria, and Switzerland
- Completed RFQ and conducted vendor selection
- Built and managed the field service organization and supply chain
- Oversaw installation of charging stations in over 38 industrial plants and parking garages, with a project volume exceeding €16 million
Program Lead
Telefonica
- Spearheaded the RAITT program, migrating over 20,000 applications to the cloud (Azure, GCP, AWS)
- Collaborated with more than 250 people from three vendors to form an efficient delivery unit
- Delivered architectural conception and implemented cloud-based Active Directory for six landing zones
- Migrated 380 legacy applications to the cloud and deployed 12 cloud-native products
- Defined and implemented an observability strategy and end-to-end SLA/KPI framework
Project Lead
CashDesk Provider
- Led development of a TSE-compliant mobile POS app for iOS and Android
- Managed conception, development, and go-live of the application
- Delivered the project one month ahead of schedule
Multi-Project Manager
Vodafone
- Led a national mobile network modernization program (full IP transformation) with a three-digit million euro volume
- Implemented a Go Lean strategy, reducing project streams and achieving 39% savings within six months
- Managed R&D and integration phase of new network components
- Adapted the standard process catalogue to optimize project structure and efficiency
- Introduced Genesys PBX for escalation management
CEO / Program Management
CPC Consulting & Project Management SRL
- Founded and led a nearshore consulting company delivering project excellence and developing in-house cloud-based solutions
- Implemented a knowledge management system
- Launched a legal tech platform processing over €1 million in litigation financing volume per month
- Completed over 34 projects for clients in banking, IT/ICT, and beverage production
- Introduced Remedy Force for Ricard Pernod Ricard
- Introduced BMC Helix for Uniqa
- Introduced Genesys Cloud PBX for Vodafone and other telco service providers
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (12 years), Information Technology (12 years), Banking and Finance (12 years), Food and Beverage (12 years), Professional Services (12 years), and Energy (3 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (12 years), Project Management (12 years), Operations (6 years), Product Development (4 years), Finance (2 years), and Procurement (2 years).
Summary
15+ years of experience in successfully managing complex, multi-million euro (up to €100M p.a.) projects and programs in national and international environments. Proven ability to lead cross-functional, diverse teams of up to 3,000 members to achieve business goals while ensuring quality, efficiency and timely delivery. Expertise in agile and traditional project management methodologies, digital transformation, process optimisation and stakeholder management.
Skills
- Project & Program Management: Agile, Waterfall, Prince2, Lean Six Sigma, Itil V3 Certified
- Leadership & Stakeholder Management: Building And Leading High-performing Teams; Managing Expectations Of Diverse Stakeholders From Board Level To Operations
- Technical Proficiency: Cloud Technologies (Gcp, Aws, Azure), Erp Systems, Plm, Devops, Network Architecture
- Business Acumen: Strategic Planning, Financial Management, Risk Assessment And Mitigation, Change Management, Process Optimisation
- Soft Skills: Excellent Communication, Problem-solving, Critical Thinking And Decision-making Skills
- Ai & Automation: Development And Implementation Of Ai Strategies And Automation Solutions To Increase Efficiency And Reduce Costs.
- Finance: Extensive Knowledge Of Finance Auto Reconciliation And The Integration Of Ai In Finance.
- Operations: Introduction Of Bmc Helix To Phase Out Legacy Remedy Applications. Introduction Of Remedy Force, And Operational Integration Plus Optimization
Languages
Education
University of Hertfordshire
Master of Science in Project Management, Agile and Waterfall · Project Management · Hatfield, United Kingdom · With Distinction
Certifications & licenses
TOGAF Certified
CFI - Accounting Fundamentals
GCP Administration Fundamentals
ITIL v3 Certified
Lean Six Sigma Black Belt
SDH Network Certification
CCNA Certified
Google Cloud Architecture Certification
Profile
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