Oliver Greb - Project Manager for IoT Applications and Workforce Management System Implementation

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Wiesbaden, Germany

Experience

Aug 2024 - Present

1 year

Project Manager for IoT Applications and Workforce Management System Implementation

Regional Energy Utility

As IoT project manager responsible for product management of existing and new IoT applications and Smart City solutions
Creating product concepts and business cases
Mapping to customer requirements and executive guidelines
Preparing and running pilot projects
Deriving insights for product development
Building and maintaining relationships with suppliers and partners (sensors, IoT data platforms, service providers)
Managing existing products and customers with focus on municipal sector
Ongoing reporting to department head
As project manager for workforce management system implementation co-responsible for transition to new system and adjusting business processes in workforce management
Stakeholder management and reporting
Project planning and control
Coordinating external solution partners
Process analysis and optimization during system change
Supporting system rollout including training concept and key user training
Technologies & tools used: MS Office, MS Teams, LoRaWAN, NB-IoT, various IoT data platforms, various sensors, ARGOS.e Basic Metering System, various upstream systems

Apr 2024 - Oct 2024

7 months

IoT Project Manager for Development of Data Communication Solution for Energy Management Systems and Battery Storage

Leading Commercial Vehicle Manufacturer

As IoT project manager responsible for technical coordination of development for a data communication solution for energy management and charging systems of commercial vehicles
Conducting technology comparisons and selecting suitable IoT technologies
Mapping to customer requirements and product management specifications
Preparing and conducting a LoRaWAN proof of concept with external development partner
Developing test concept and operational support of testing including defining test environments and meaningful test cases
Deriving recommendations for product development
Creating product specification as basis for planned data communication solutions
Close collaboration with internal areas: product management, testing, charging systems
Ongoing reporting to department head
Technologies & tools used: MS Office, MS Teams, LoRaWAN components, SurveyMonkey, internal ticketing and test systems

Jan 2024 - Present

1 year 7 months

Munich, Germany

Project Manager Land Acquisition for Wind, PV, and Battery Storage Projects (Part-time)

Galileo Neue Energie GmbH

Galileo Neue Energie is a developer of onshore wind and photovoltaic plants plus battery storage
As project manager for land acquisition responsible for acquiring suitable sites in priority areas for wind and photovoltaic projects and other eligible areas
Direct contact to landowners, presentations and contract negotiations on site, ongoing support throughout acquisition process
Coordination with public authorities (e.g., municipalities, citizen groups, interest groups)
Organizing information events to present project plans and involve stakeholders
Close work with internal planning, project development, management
Supporting optimization of site planning and permit planning
Ongoing tracking and reporting of sales activities and KPIs
Technologies & tools used: MS Office, MS Teams, GIS tools, in-house CRM system

Jan 2024 - May 2024

5 months

Frankfurt, Germany

Senior Sales Manager SaaS Solution (B2B) for Renewable Energy (Contractor)

Node Energy GmbH

Node Energy with opti.node is leading provider of software for PV and wind farm management and handling key processes like power tax reporting and billing with municipalities and grid operators under §6 EEG
As Senior Sales Manager target new and existing customers for opti.node
Customer presentations, needs analysis, creating proposals, negotiations
Coordinating onboarding teams for new customers
Preparing and running customer-group specific sales campaigns
Gathering customer feedback and generating improvement suggestions for product management
Ongoing tracking and reporting of sales activities and KPIs
Technologies & tools used: MS Office, MS Teams, HubSpot CRM

Jul 2023 - Dec 2023

6 months

Karlsruhe, Germany

Project Management – 5G Migration (Temporary)

1&1 Telecom SE

1&1 Telecom SE develops and operates systems and processes covering entire mobile customer journey for 1&1
With introduction of new 1&1 mobile network and migration to 5G, systems and processes need updating and new implementations
As Mobile project manager responsible for 5 migration projects with varied requirements, e.g., continuous address validation, migration of eSIM and multicard customers, Friendly User Test (FUT) with selected customers
Leading interdisciplinary project teams of up to 20 internal and external members
Planning and tracking project execution per PeP framework
Ongoing progress reporting, escalation and mitigation of capacity gaps and challenges
Stakeholder management, preparing and presenting decision papers to leadership
Technologies used: MS Office, MS Teams, Jira, Confluence, Planview, TimSato

Apr 2023 - Mar 2024

1 year

Jülich, Germany

Senior Consultant Site Acquisition for Fast-Charging Parks (Contractor)

Greenventors GmbH

On behalf of Pfalzwerke Group, GP Joule, E.On Drive and partners identify suitable sites for high-power charging (HPC) parks and negotiate until contract signing
Identifying suitable sites within planned federal network search areas
Analyzing potential sites based on criteria, creating Greenventors index (scores for charging use cases)
Contacting site partners, presentations and value arguments to decision makers, usually property owners
Advising on site-specific HPC infrastructure solutions (4–16 charge points)
Drafting contract templates and negotiating to close deals
Ongoing tracking and reporting of sales activities and KPIs to clients
Updating Greenventors site portfolio and marketing to other partners (HPC, PV, battery storage, AC charging)
Using AI tools to optimize site identification and analysis for efficiency and quality
Evaluating insights for general suitability of sites for HPC and synergies with PV, wind
Technologies & tools used: MS Office, MS Teams, Pipedrive, Miro, GIS tools, ChatGPT and other AI tools

May 2022 - Jun 2023

1 year 2 months

Bochum, Germany

Senior Sales Manager E-Mobility Solutions (Contractor)

BP Europa SE

Advising and supporting BP Europa SE / Aral Fleet key accounts on EV charging solutions for depots and fleet drivers (Fleet@Home), including PV integration and EMS
Customer presentations, needs analysis, supplier coordination, proposals, negotiations
Project management and support in planning, implementation, operation phases
Managing solution partners for PV and EMS
Preparing and running customer-group specific sales campaigns
Gathering feedback and suggestions for product improvements
Ongoing tracking and reporting of sales activities and KPIs
Internal presentations and meetings up to board level
Onboarding and coaching sales staff
Contributing to strategy task force for Aral pulse, defining portfolio additions and conducting competitive benchmarks
Technologies & tools used: MS Office, MS Teams, Salesforce.com, Has-to-be charging backend, various BP systems, EMS and third-party PV systems

Nov 2021 - May 2022

7 months

Karlsruhe, Germany

Senior Product Manager Mobile (Interim)

1&1 Telecom GmbH

Managing and evolving the trade-in program for B2C mobile customers
Coordinating special projects, including implementing requirements for ElektroG3 regulation from 1.1.2022
Analyzing target groups and designing tailored offers (tariffs, devices, services)
Planning, business cases, ongoing reporting
Supporting launch of new trade-in program with marketing, sales, product management
Stakeholder management, presentations and meeting facilitation at top management level
Technologies & tools used: MS Office, MS Teams, Jira, Confluence, Data Cubes

Jan 2021 - Dec 2022

2 years

Business Development and Consulting E-Mobility

Provider of Sustainable EV Charging Solutions

Supporting three providers focused on sustainable, integrated EV charging and PV solutions for companies, utilities, municipalities, parking operators
Coordinating entire sales and consulting process from planning to implementation
Identifying and reaching target groups, conducting presentations and workshops
Planning and hosting webinars, trade show booths, customer events
Capturing and analyzing requirements, creating solution concepts with manufacturers
Defining portfolio extensions for innovative, sustainable, cost-effective products and services, e.g., PV for autonomous charging parks
Ongoing customer support, developing new business potential
Sales planning, reporting and controlling sales and project activities
Technologies & tools used: MS Office, MS Teams, Salesforce.com, Jira, Confluence, Miro

Oct 2020 - Sep 2021

1 year

Mannheim, Germany

Project Management and Business Development for IoT and EV Charging Solutions for Utilities, Municipalities and

MVV AG Smart Cities Division

MVV Smart Cities, part of MVV Energie AG since 2018, builds IoT solution portfolio and platform, plus EV charging, PV and sustainability services. IoT adds to energy products, e.g., AI-driven predictive maintenance solutions
As interim project manager/consultant responsible for building and optimizing MVV Smart Cities sales, actively selling IoT and EV charging solutions to utilities, municipalities, developers
Analyzing portfolio, recommending improvements and innovations to boost acceptance, competitiveness, sustainability
Defining product requirements and guiding MVV product development, including testing use case variants
Winning and managing customer projects for IoT and EV charging with PV integration, adjusting requirements with clients and developers
Developing direct and partner sales concepts for wider customer reach
Building and leading a sales team, recruiting, onboarding as interim team lead
Technologies & tools used: various LoRa network server platforms (Loriot, Chirpstack), MVV IoT platform (IoT-Center), MVV IoT and e-mobility solutions, MS Office, MS Teams

Mar 2020 - Jun 2021

1 year 4 months

Berlin, Germany

Project and Product Management – Building LoRaWAN & M2M IoT Platform, Product Portfolio and Partner Ecosystem

MIOT Melita.io Technology GmbH

MIOT Melita.io, a new Melita Ltd. telco/IoT provider in Malta, focuses on LoRaWAN/M2M IoT solutions and building Germany LoRaWAN network
As Acting CTO leading project to build, implement and operate new IoT platform and service portfolio, selecting and managing external providers for backend (LoRa network server, data platforms), frontends (user portals), gateways, demos and end-to-end solutions
Leading interdisciplinary teams of up to 15 internal/external from Europe
Building product and service portfolio: competitive analysis, product definition, business cases, acceptance tests, marketing support and rollout
Business development and consulting for smart building, smart city use cases: end-to-end sales support, requirements analysis, proposals, development and implementation of customer solutions (devices, communication, platform, data analysis)
Building IoT partner ecosystem: system integrators, resellers to cover use cases across segments
Stakeholder management, preparing CEO-level decision papers
Technologies: LoRa Network Server platforms (OrbiWAN, Chirpstack), melita.io M2M platform, various partner IoT solutions, IoT platforms (Cumulocity, Digimondo, Paessler), MS Office, MS Teams, PRINCE2, Pipedrive CRM, Jira, Confluence

Feb 2020 - May 2021

1 year 4 months

Rotterdam, Netherlands

Business Development and Key Account Management – Building Partner Network and Direct Sales (Contractor)

KPN IoT - Royal Dutch Telecom

KPN IoT, unit of KPN, offers IoT connectivity (M2M, LoRaWAN) and end-to-end IoT (KPN Things)
Responsible for business development and key accounts in DACH, building reseller, distributor and systems integrator partners, acquiring and managing large enterprise accounts
Developing and implementing sales process from trend identification (AI predictive maintenance, vehicle tracking data), target accounts, lead generation, acquisition to account management
Designing new product bundles of connectivity and devices for distribution channels
Onboarding device partners into KPN Things platform
Coordinating agencies for lead gen, translation of sales materials, LinkedIn campaigns
Coordinating internal stakeholders (technical consulting, bid management, connected vehicles/machines)
Regular management reporting and presentations to division and board
Technologies: KPN Things, KPN LoRaWAN, KPN M2M (2G/3G/4G/LTE-M), Cisco IoT Control Centre, MS Office, MS Teams, Salesforce.com, partner IoT solutions

Jan 2018 - Mar 2020

2 years 3 months

Cologne, Germany

Project Management – IoT Service Product Development and Partner Management for “IoT Connect” and “Building Connectivity 4.0”

Unitymedia GmbH (now Vodafone Company)

IoT Connect: Building nationwide LoRaWAN IoT network for sensor connectivity and billing in end-to-end IoT solutions (Smart City, Smart Building, Industry 4.0). Building IoT partner ecosystem, acquiring and coordinating customer projects in smart building, retail, city
Building Connectivity 4.0: Developing IoT platform merging various smart building applications using Zigbee, Z-Wave, WMBus, WLAN, LoRaWAN for housing industry
Leading development and implementation of new IoT services from ideation to go-live
Leading interdisciplinary teams of up to 20 internal and external from multiple countries and cultures
Managing external providers for prototypes, showcases, pilot systems
Coordinating migration of pilot systems into regular operations including process, organization and IT adjustments
Stakeholder management and steering committee coordination, preparing decision papers
Regular management reporting and board presentations
Technologies: Axonize IoT platform, various LoRa Network Servers, Polygravity/ABAG blockchain engine, partner IoT solutions, MS Office, SharePoint, PRINCE2, Salesforce.com, OSS/BSS systems, Jira, Confluence

Mar 2016 - Oct 2018

2 years 8 months

Cologne, Germany

Project Management – Carrier Ethernet (Fiber) and Software Defined Network (SDN) Product Launch

Unitymedia GmbH / Liberty Global

Overall project leader for planning, requirements, business process adjustments, development and launch of standardized Company Fiber and Carrier Ethernet products based on MEF 2.0
Technical lead for testing and deploying Huawei SDN platform in Unitymedia network in coordination with Liberty Global
Leading interdisciplinary teams of up to 20 internal and external members
Managing external providers for product concept and extensive validation tests
Stakeholder management and steering committee coordination, preparing decision papers
Managing product launch process with gate documents and business cases
Regular management reporting
Technologies: Unitymedia Fiber Backbone, Cisco ASR, Huawei SDN, MS Office, MS Lync, SharePoint, MS Project, PRINCE2, Clarity PPM, Signavio, Salesforce.com, OSS/BSS systems, Jira, Confluence

Mar 2016 - Mar 2018

2 years 1 month

Cologne, Germany

Product Innovations and Partnerships – Public WiFi, Broadband Expansion, Smart City/IoT and Big Data (Contractor)

Unitymedia GmbH / Liberty Global

Leading innovation projects in Public WiFi, broadband expansion, IoT, e.g., prototypes using streetlights and fiber for WiFi, broadband projects with municipalities, Smart City/Building IoT and big data concepts
Cross-department coordination of internal/external staff and vendors
Managing from initiation, planning, budgeting to prototype development and pilot customers
Preparing strategy, product concepts, business cases for transition to regular business
Regular steering committee and board reporting
Technologies: MS Office, MS Lync, SharePoint, MS Project, PRINCE2, Clarity PPM, Cisco/Ruckus WiFi, smart streetlights, Unitymedia fiber, Relayr IoT platform, LoRaWAN, WMBus, Jira, Confluence

Sep 2015 - Dec 2015

4 months

Krefeld, Germany

Project & Program Management – Cloud Marketplace (Contractor)

Wacom Europe

Managing design and development of new international Cloud Marketplace for Wacom and third-party SaaS
Building and coordinating program management framework with project control and reporting
Supporting negotiations with platform and software partners
Leading development of marketplace showcase for CES Las Vegas 2016
Creating onboarding guide for partner apps and coordinating initial app onboarding
Technologies: Appdirect Cloud Marketplace platform, MS Office, MS Project

Oct 2014 - Feb 2016

1 year 5 months

Cologne, Germany

Project Management – Business Telephony Solutions for SME Customers (Contractor)

Unitymedia GmbH & Co. KG

End-to-end project management for planning, requirements, business process changes, development and implementation of business voice solutions (SIP trunk, hosted PBX, unified communication)
Leading international, cross-department teams of over 25 staff
Selecting, contracting, managing vendors for voice platform implementation and integration
Stakeholder management and steering committee coordination, preparing decision papers
Managing product launch with gate documents and business cases
Leading and mentoring up to 15 internal/external team members
Regular management reporting
Technologies: SIP trunk, IP Centrex, unified communication, MS Office, MS Lync, SharePoint, MS Project, PRINCE2, Clarity PPM, Signavio, Infonova, Salesforce.com, OSS/BSS systems

Jul 2014 - Feb 2016

1 year 8 months

Cologne, Germany

Program Management – B2B Products and Projects (Contractor)

Unitymedia GmbH & Co. KG

Program management for business customer division “Business-to-Business”
Coordinating over 40 initiatives in product development, enabling services, projects focusing on Company Fiber, Carrier Ethernet, SIP trunk
Stakeholder management with divisions and Liberty Global
Managing from initiation, planning, budgeting to implementation and go-live
Regular steering committee and management board reporting
Technologies: MS Office, MS Lync, SharePoint, MS Project, PRINCE2, Clarity PPM, Signavio

Jan 2014 - Dec 2019

6 years

Frankfurt, Germany

Associate Partner

Vaselek Management Consulting GmbH (now VASCON GmbH)

Project management, strategy consulting, business development and program management in TIMES markets; transferring Internet/E-commerce technologies and methods to industries like automotive, finance, logistics, smart cities/buildings, retail

Oct 2013 - May 2014

8 months

Freiburg im Breisgau, Germany

Project & Product Management/Product Owner – Mobile Payment (Contractor)

Haufe Lexware GmbH & Co. KG

Managing development and rollout of Lexware Pay mobile payment apps for Lexoffice B2B customers
Product Owner in decentralized international SCRUM team
Coordinating internal and external partners (e.g., Wirecard AG, external developers)
Defining commercial and contractual framework
Market and competition monitoring for mobile commerce and payment
Developing business case, aligning with executive board
Preparing go-to-market strategy including marketing planning, materials, landing pages
Managing requirements for mobile apps (iOS, Android) and backend systems for transaction management and customer service
Defining customer-focused service processes, especially service center and CRM
Setting framework for software development, maintenance and backend SLAs
Supporting integrated cloud ecosystem for Lexoffice solutions
Technologies: iOS, Android, Google Apps, Basecamp, Dropbox, MS Office, MS Project, SCRUM, Wirecard WEP SDK

May 2012 - Jul 2013

1 year 3 months

Darmstadt, Germany

Project Management & Business Development Cloud Services “Business Marketplace”, Products & Innovations (Contractor)

Deutsche Telekom AG

Building product portfolio for Deutsche Telekom’s Business Marketplace, a SaaS platform for enterprise customers, named “Leader” by Experton Group in April 2013
Managing product onboarding of third-party software partners and their SaaS solutions (ERP, CRM, finance, storage, collaboration)
Developing and supporting go-to-market strategy for launch and post-launch phases
Planning and managing direct marketing campaigns to promote Business Marketplace and partner solutions
Supporting ATL/BTL marketing with focus on online marketing
Coordinating marketing needs for portal platform Appdirect
Designing sales incentive instruments for upsell, renewals, bundle sales
Creating professional service offering to complement SaaS solutions
Developing and delivering sales enablement for direct, incubation and telesales channels (sales collateral, presentations via Box)
Managing strategic partners like Microsoft, Box, Symantec, SugarCRM with multichannel campaigns for awareness, free trials, paid subscriptions
Technologies: Appdirect, Box, MS Office 365, MS Office Professional, internal campaign and CRM systems, ATI Web Analytics, SCRUM, Kanban

Jan 2012 - Jul 2012

7 months

Karlsruhe, Germany

Head of Business Development Cloud/E-Commerce Applications (Interim)

1&1 Internet AG

Identifying and evaluating third-party cloud application providers to complement hosting products internationally
Coordinating commercial management, contract negotiations, technical onboarding
Developing and updating business cases, aligning with management board
Leading international team of product and partner managers, coordinating temporary experts
Acting Product Owner for integrating selected third-party apps via SCRUM
Technologies: MS Office, CAS PIA, Signavio BPMN 2.0, intranet planning tools, SCRUM

Jan 2011 - Dec 2014

4 years

Munich, Germany

Cooperation Partner

MAJOR Sales GmbH

Project management, product & portfolio management, developing and implementing sales and marketing strategies and professional services for software, SaaS and cloud marketplace providers
Developing m-commerce strategies and mobile payment services
Identifying and evaluating innovative software solutions

Oct 2010 - Dec 2011

1 year 3 months

Karlsruhe, Germany

Subproject Lead Business Engineering & Product Portfolio Management: SaaS Marketplace B2B (Contractor)

1&1 Internet AG

Building and implementing SaaS portfolio by functional focus for B2B customers (CRM, ERP, collaboration, e-commerce, tools & media, frontend apps, industry solutions)
Leading partner management team of 8 in Germany and USA
Evaluating SaaS and frontend apps for international 1&1 marketplaces and bundles
Defining 1&1 offering for SaaS vendors: business model, onboarding, consulting, marketing support
Negotiating with ISVs nationally and internationally
Designing third-party developer community concept
Setting up and administering CAS PIA-based CRM for international project team (permissions, pipeline, custom reports, data migration)
Technologies: MS Office, CAS PIA, Signavio BPMN 2.0, intranet planning tools, SCRUM

May 2010 - Oct 2010

6 months

Karlsruhe, Germany

Interim Management: Product Management Access (DSL, VDSL, LTE, FTTX)

1&1 Internet AG

Exploiting new and existing customer potential in DSL rollout areas
Defining system requirements to adjust customer processes (availability check, ordering)
Planning and running marketing and CRM campaigns in DSL regions
Creating business cases and decision papers
Designing product and partner strategy for LTE marketing
Evaluating market potential for VDSL/FTTX broadband in selected metro areas
Technologies: MS Office, MS MapPoint, MS Access, intranet planning tools

Apr 2010 - Sep 2010

6 months

New Business Development: eBook/ePaper/eMagazine Models for Publishers, Telcos, Hardware Vendors

Evaluating market trends for tablets focusing on content and subscription models
Conducting target group research via customer focus groups
Developing business models for content providers, telcos, hardware makers

Oct 2008 - Mar 2010

1 year 6 months

Project Management/New Business Development: 3rd Party Enabling for Open Development Platform

Deutsche Telekom AG / P&I Technology Management

Evaluating target groups and building direct/indirect sales for Deutsche Telekom’s open APIs and third-party enabling services
Acquiring and managing multipliers: web developers, e-commerce providers, SaaS/cloud providers (CRM, ERP, office, communication), social media
Steering development of partner reference apps on Salesforce.com, SugarCRM, Typo3, Magento
Expanding open development to partner platforms
Winning and supporting pilot customers
Detailing business case and aligning with internal stakeholders
Designing appstore model to commercialize developer resources and apps
Introducing and managing Salesforce.com as CRM for partner sales
Technologies: MS Office, Salesforce.com, SugarCRM, Typo3, Magento, DT Open APIs (developergarden.com)

Oct 2008 - Apr 2009

7 months

Wiesbaden, Germany

Business Development for eRecruitment/eCRM Software Provider

Meffert Software GmbH & Co. KG

Analyzing market and competition for eRecruitment and eCRM solutions
Defining target segments and running test campaign for feedback and leads
Identifying product development priorities
Conducting customer presentations
Technologies: Meffert Recruiter, Meffert Job Exchange, MS Office, MS Access, Zoho CRM

Sep 2008 - May 2009

9 months

Rosbach vor der Höhe, Germany

Business Development: IT Project Solutions Sales with Focus on Web Content Management and E-Commerce

Simple Web Solutions GmbH

Defining primary targets and sales strategy
Piloting direct sales in two test regions with call center and field sales
Continuously optimizing targeting and approach
Rolling out and supporting sales activities and results
Technologies: Typo3, Magento, Zoho CRM, DT Open APIs, MS Office

Jul 2008 - Oct 2008

4 months

Schwetzingen, Germany

Project Management, Team Lead & Business Development: Door-to-Door Electric Test Services Sales

Sirius Force GmbH & Co. KG

Building and leading direct sales unit for SMEs
Target group analysis and sales strategy
Rolling out in test region with four field reps
Optimizing strategy and expanding to other regions
Technologies: MS Office, Salesforce.com

Jan 2008 - Present

17 years 7 months

Wiesbaden, Germany

Owner

Greb Consulting

Business development, sales, key account management, project management, interim management, CRM, product management, product development in e-mobility, renewable energy, energy, telecom, IoT, software/SaaS B2B/Cloud

Jan 2007 - Dec 2007

1 year

Hamburg, Germany

Project Management for Product Innovation: Mobile B2C Solution

Usiimii Carfinder GmbH

Designing and launching mobile ads and communication service for used car sales
SMS keyword vehicle lookup and two-way SMS via short code
Mobile payment for sellers across all four mobile networks
Service number concept (01805, 0900) for seller and customer hotlines
Technologies: Mobileview SMS platform, mobile payment gateways, MS SQL Server, dtms network ACD, MS Office, MS Project

Jan 2006 - Dec 2008

3 years

Hamburg, Germany

Managing Director (permanent)

11899 Directory Service GmbH (subsidiary of d+s europe AG)

Jan 2006 - Dec 2008

3 years

Hamburg, Germany

Business Development Manager

d+s europe GmbH

Jan 2005 - Dec 2006

2 years

Hamburg, Germany

Engagement Management/Business Development

D+S europe AG (incl. 11899)

Optimizing strategic multi-industry customer service call center projects for top-3 provider (telecom, DSL sales, loyalty cards, utilities)
Piloting and implementing Customer Value Management programs (loyalty, utilities)
Developing corporate customer value strategy, RFP management, selecting implementation partners, piloting
Business development for multichannel & sales concepts (media call, media-CRM for TV/radio with online gaming/contests)

Jan 2004 - Dec 2015

12 years

Hamburg, Germany

Partner

ReCo-Societaet Deutschland

Project and interim management for international clients in TIMES markets, focusing on product development, management, sales, marketing, call center/CRM, new business

Jan 2003 - Dec 2005

3 years

Bad Homburg, Germany

Senior Management Consultant (freelance)

MC Technology Marketing GmbH

Management consulting in TIMES markets

Jan 2003 - Dec 2005

3 years

Darmstadt, Germany

Consulting/Project Management Customer Service: DSL and Internet Up-/Cross-Selling

T-Online International AG

Building „TeleSales“ within customer care: sales planning for access and non-access, business reporting, defining and implementing performance drivers
Developing outbound upsell strategy and tools for call center partners
Planning cross-sell strategy in service with focus on security, entertainment, gaming, partner offers
Business development in access area (DSL and non-access)
Interim management for T-Online order hotline, including planning and oversight of two outsourcing call center partners

Jan 2003 - Dec 2003

1 year

Frankfurt, Germany

Consulting/Project Management: Sales Channel Optimization

Nortel Networks Germany

Analyzing and optimizing reseller channel for enterprise solutions (network management, security, VoIP)
Surveying existing and potential resellers and initiating partner talks with decision makers
Market and competitor analysis, SWOT

Jan 2000 - Dec 2003

4 years

Eschborn, Germany

Head of Sales (permanent); Director Professional Services (permanent)

Andate GmbH (later Vodafone Mobile Systems GmbH)

Mobile business applications: building and leading direct sales and professional services

Jan 1997 - Dec 2000

4 years

United States

Intranet Applications: Consulting and Development

Deutsche Bank AG

Jan 1997 - Dec 2000

4 years

United States

Managing Director (self-employed)

Katahdin Consulting GmbH

Groupware, intranet and Internet solutions for banking, telecom, industrial and service companies

Jan 1995 - Dec 1997

3 years

London, United Kingdom

Internet/Extranet Applications: Consulting and Development

Cable & Wireless

Jan 1995 - Dec 1997

3 years

Frankfurt, Germany

Internet/Extranet Applications: Consulting and Development

Deutsche Telekom AG

Jan 1995 - Dec 1997

3 years

Rome, Italy

Internet/Extranet Applications: Consulting and Development

Telecom Italia

Jan 1994 - Dec 1995

2 years

Sales and Marketing Information Systems: Top Management Consulting

Various Food/Non-Food Clients

Jan 1993 - Dec 1997

5 years

Frankfurt, Germany

Product Marketing Manager (permanent)

ASK Ingres GmbH

Jan 1993 - Dec 1997

5 years

Bad Homburg, Germany

Management Consultant (permanent)

Marketing Corp. AG

Jan 1993 - Dec 1997

5 years

Hamburg, Germany

Business Unit Manager Lotus Notes (freelance)

d.d. synergy AG

Summary

Areas of focus: B2B/B2C Sales, Business Development, Project Management, Product Management, Partner Management, Customer Relationship Management (CRM)
Industry focus: E-Mobility, Energy, Renewable Energy, IoT, Telecom, SaaS/Cloud, Internet, E-Commerce/M-Commerce
Method skills: Solution Selling, Sales & Marketing Management, Project Management (including PRINCE2, SCRUM), Facilitation and Negotiation, Presentation/Reporting (all management levels), Stakeholder Management, Business Case Development and Optimization, Product Management, Customer Value Management
Management skills: Analytical and strategic thinking, performance and results orientation, company building and leadership, people management and development, business development in innovative markets
Technical skills: MS Office 365, Project, Visio, SharePoint, Teams, MapPoint; PlanView; E-Mobility, EV charging infrastructure solutions, photovoltaics, EMS; Internet of Things (IoT), Artificial Intelligence (AI), LoRaWAN, M2M, various IoT platforms; M-Commerce, E-Commerce, Mobile Payment, CMS; Cloud platforms (e.g., Appdirect, ODIN, MS Azure, AWS), Cloud applications; CRM: Salesforce.com, HubSpot CRM, SugarCRM, Pipedrive; Jira, Confluence, 37signals, Basecamp, PlanView, Miro; MS Windows, Apple iOS, Mac OS X, Google Android; xDSL, FTTX, coax networks, 3G, LTE, LTE-M, 5G, M2M, WLAN, VoIP, SDN, LoRaWAN, NB-IoT
Soft skills: Persuasion, resilience, enthusiasm, clear and convincing communication, international project and leadership experience, diplomacy, team spirit