Oliver G. - Project Manager for IoT Applications and Workforce Management System Implementation

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Wiesbaden, Germany

Experience

Feb 2025 - Present

11 months

Essen, Germany

Hybrid

Location Manager HPC Sites

Leading energy provider

Identification and evaluation of potential sites for fast charging parks (e-cars / e-trucks)
Initial contact and qualification of site partners, owners and portfolio management companies, mainly municipalities, public utilities, real estate companies, fast food franchisees and other points of interest
Presentation of charging park concepts and compensation models
Negotiation and conclusion of long-term usage agreements with site partners and owners
Ongoing support of site partners, owners and portfolio partners
Interface management with internal departments, e.g. product management, finance, legal, project management
Close cooperation with strategic partners in the automotive and commercial vehicle sector

Aug 2024 - Jul 2025

1 year

Koblenz, Germany

Remote

Project Manager for IoT Applications and Workforce Management System Implementation

Regional energy supplier

As IoT project manager, responsible for product management of existing and new IoT applications and smart city solutions
Developing product concepts and business cases
Alignment with customer requirements and management guidelines
Preparing and executing pilot projects
Deriving insights for product development
Establishing and maintaining relationships with suppliers and partners (sensors, IoT data platforms, service providers)
Managing existing products and clients, focusing on the public sector
Ongoing reporting to the department head
As project manager for the workforce management system implementation, co-responsible for migrating to a new system and adapting business processes in workforce management
Stakeholder management and reporting
Project planning and control
Coordinating external solution partners
Process analysis and optimization during the system migration
Supporting the system rollout in the organization, including training concept and key user training
Technologies & tools used: MS Office, MS Teams, LoRaWAN, NB-IoT, various IoT data platforms, various sensors, ARGOS.e Basis Metering System, various upstream systems

Apr 2024 - Oct 2024

7 months

IoT Project Manager for Product Development of a Data Communication Solution for Energy Management Systems and Battery Storage

Leading commercial vehicle manufacturer

As IoT project manager, responsible for coordinating the development of a data communication solution for energy management systems and charging systems of commercial vehicles
Conducting technology comparisons and selecting appropriate IoT technologies
Alignment with customer requirements and product management guidelines
Preparing and executing a LoRaWAN proof of concept with an external development partner
Developing a test concept and overseeing operational testing, including defining test environments and meaningful test cases
Deriving recommendations for product development
Creating a product specification as a basis for developing the planned data communication solutions
Close collaboration with internal departments: product management, testing and charging systems
Ongoing reporting to the department head
Technologies & tools used: MS Office, MS Teams, LoRaWAN system components, SurveyMonkey, internal ticketing and testing systems

Jan 2024 - Jun 2025

1 year 6 months

Munich, Germany

Remote

Project Manager Land Acquisition for Wind Energy, PV and Battery Storage Projects (Part-time)

Galileo Neue Energie GmbH

Galileo Neue Energie is a project developer for onshore wind and photovoltaic plants as well as battery storage.
As project manager for land acquisition, responsible for acquiring suitable land in priority areas for wind energy and photovoltaics as well as other suitable areas.
Targeted direct approach to landowners, conducting on-site presentations and contract negotiations, ongoing support throughout the acquisition process.
Collaboration with public authorities (e.g. municipalities, citizen associations, stakeholders).
Organizing information events to present project plans and involve relevant stakeholders.
Close cooperation with internal departments: planning, project management, development and executive management.
Supporting the optimization of site planning and permit planning.
Ongoing tracking and reporting of sales activities and sales KPIs.
Technologies & tools used: MS Office, MS Teams, GIS tools, in-house CRM system

Jan 2024 - May 2024

5 months

Frankfurt, Germany

Senior Sales Manager SaaS Solution (B2B) for Renewable Energy (Contractor)

Node Energy GmbH

Node Energy, with opti.node, is the leading provider of software solutions for managing PV and wind energy systems and handling key business processes such as electricity tax reporting and billing with municipalities and grid operators according to §6 EEG.
As senior sales manager, targeted outreach, consulting and support of new and existing opti.node customers.
Customer presentations, needs analyses, creating proposals, negotiations with customers.
Coordinating downstream teams for onboarding acquired customers.
Preparing and executing customer group-specific sales campaigns.
Collecting customer feedback and generating product improvement suggestions for ongoing product development and product management.
Ongoing tracking and reporting of sales activities and sales KPIs.
Technologies & tools used: MS Office, MS Teams, Hubspot CRM

Jul 2023 - Dec 2023

6 months

Karlsruhe, Germany

Project Management – 5G Migration (Temporary Assignment)

1&1 Telecom SE

1&1 Telecom SE is responsible for developing and operating various systems and processes that cover the entire customer journey of 1&1 mobile customers.
As part of the launch of the new 1&1-owned mobile network and the migration to 5G, systems and processes need to be adjusted and newly introduced.
As Mobile Project Manager, responsible for 5 migration projects that need to meet very different technical requirements, including the introduction of continuous address validation for mobile customers, the migration of various customer types (eSIM, multi-SIM), and the execution of a Friendly User Test (FUT) with selected mobile customers.
Leading and coordinating interdisciplinary project teams from the involved departments with up to 20 internal and external staff.
Planning and ongoing tracking of project execution according to the standard Product Launch Framework (PeP).
Continuous reporting of project progress, escalation and mitigation of capacity bottlenecks and other challenges in project flow.
Stakeholder management, preparation and presentation of decision papers at management level.
Technologies used include: MS Office, MS Teams, Jira, Confluence, Planview, TimSato

Apr 2023 - Mar 2024

1 year

Jülich, Germany

Senior Consultant Site Acquisition for Fast Charging Parks (Contractor)

Greenventors GmbH

On behalf of Pfalzwerke Group, GP Joule, E.On Drive and other partners, Greenventors identifies suitable sites for fast charging parks (HPC) and conducts negotiations with site partners up to contract signing.
Identifying suitable sites for fast charging parks in various search areas within the planned nationwide network of the German Federal Ministry of Transport.
Analyzing and evaluating potential sites based on defined qualification criteria, creating the Greenventors Index (score values for different charging use cases).
Approaching potential site partners, conducting presentations and benefit arguments at decision-maker level, usually the owners of the buildings/plots.
Advising on the design of a suitable, site-specific solution for HPC charging infrastructure from 4 to 16 charging points.
Drafting contract proposals for a potential site partnership, negotiating with partners up to contract signing.
Ongoing tracking and reporting of sales activities and sales KPIs to clients.
Continuously expanding Greenventors' own site portfolio and marketing to additional partners for HPC charging parks and related solutions (PV, battery storage, AC charging infrastructure).
Using AI tools to optimize site identification and analysis in terms of efficiency and quality.
Evaluating insights on the general suitability of sites for fast charging parks and synergetic fields like PV systems, wind parks, among others.
Technologies & tools used: MS Office, MS Teams, Pipedrive, Miro, GIS tools, ChatGPT and other AI tools

May 2022 - Jun 2023

1 year 2 months

Bochum, Germany

Senior Sales Manager E-Mobility Solutions (Contractor)

BP Europa SE

Advising and supporting key accounts of BP Europa SE / Aral Fleet regarding e-charging infrastructure solutions for company sites (depot charging) and e-company car drivers (Fleet@Home), including integration of PV systems and energy management systems (EMS).
Customer presentations, needs analyses, supplier coordination, preparing proposals, negotiations with customers.
Project management and customer support in the planning, implementation and operational phases.
Managing solution partners for PV and EMS solutions.
Preparing and running customer group-specific sales campaigns.
Collecting customer feedback and generating product improvement suggestions for ongoing product development and product management.
Ongoing tracking and reporting of sales activities and sales KPIs.
Conducting internal presentations and meetings, including at executive level.
Onboarding and coaching sales staff.
Contributing to a strategy task force for the strategic realignment of Aral pulse, especially defining additions to the product and service portfolio and conducting competitor benchmarks.
Technologies & tools used: MS Office, MS Teams, Salesforce.com, Has-to-be charging backend, various BP-internal systems, third-party EMS systems and PV installations

Nov 2021 - May 2022

7 months

Karlsruhe, Germany

Senior Product Manager Mobile (Interim Manager)

1&1 Telecom GmbH

Managing and further developing the trade-in program for B2C mobile customers.
Coordinating special projects, including implementing requirements regarding the ElektroG3 amendment as of January 1, 2022.
Analyzing specific target groups and designing target group-specific offerings such as tariffs, devices, services.
Conducting planning activities, creating business cases, ongoing reporting.
Supporting the market launch of the new trade-in program in coordination with marketing, sales and product management.
Stakeholder management, presentations and moderating meetings at top management level.
Technologies & tools used: MS Office, MS Teams, Jira, Confluence, Data Cubes

Jan 2021 - Dec 2022

2 years

Business Development and Consulting E-Mobility

Provider of Sustainable E-Charging Infrastructure Solutions

Supporting 3 provider companies focusing on sustainable, integrated solutions for e-charging infrastructure and PV systems for businesses, utilities, municipalities and parking operators.
Coordinating the entire sales and consulting process from planning to implementation of customer solutions.
Identifying and approaching suitable target groups and customers, conducting customer presentations and workshops.
Planning, conducting and follow-up of webinars, trade show appearances and customer events.
Gathering and analyzing customer requirements, creating suitable solution concepts in coordination with manufacturers.
Defining requirements for portfolio additions of innovative products and services focusing on sustainability and cost-effectiveness, e.g. PV systems for autonomous energy generation for charging parks.
Ongoing customer support, developing new business potential.
Sales planning, ongoing reporting and controlling of sales and project activities.
Technologies & tools used: MS Office, MS Teams, Salesforce.com, Jira, Confluence, Miro

Oct 2020 - Sep 2021

1 year

Mannheim, Germany

Project Management and Business Development for IoT Solutions and E-Charging Infrastructure Solutions for Utility Companies,

MVV AG Smart Cities Division

MVV Smart Cities is a division of MVV Energie AG responsible since 2018 for building a portfolio of IoT solutions and the related IoT platform. It also offers solutions for e-charging infrastructure, PV systems and other services with a focus on sustainability. Most IoT solutions complement existing energy products, including AI-powered predictive maintenance solutions for energy equipment.
As an interim project manager/consultant, responsible for setting up and optimizing the MVV Smart Cities solution sales as well as actively selling IoT and e-charging infrastructure solutions to utilities, municipalities and site developers.
Analyzed the portfolio, derived improvements and innovative additions to increase product and service acceptance, competitiveness and sustainability.
Defined product requirements and supported implementation by MVV's in-house product development, including testing various use case implementation options and solutions.
Acquired and supported customer projects focusing on IoT and e-charging infrastructure solutions, including PV system integration for utilities and municipalities, adapting requirements in close coordination with customers and product development.
Created and implemented sales concepts for direct sales (Key Account Management) and partner sales to increase customer acquisition and support across regions.
Built a sales team of permanent employees, including recruiting support, onboarding and team leadership as interim Team Lead.
Technologies & tools used: various LoRa Network Server platforms (Loriot, Chirpstack), MVV IoT-Center, various MVV IoT and e-mobility solutions for utilities and municipalities, MS Office, MS Teams

Mar 2020 - Jun 2021

1 year 4 months

Berlin, Germany

Project Management and Product Management – Building LoRaWAN and M2M, IoT Platform, Product Portfolio and Partner Ecosystem

MIOT Melita.io Technology GmbH

MIOT Melita.io is a new subsidiary of Melita Ltd., a telecommunications and IoT provider based in Malta under German management. It focuses on LoRaWAN and M2M-based IoT solutions and building a nationwide LoRaWAN network in Germany.
As Acting CTO, led the project to build, implement and operate a completely new IoT platform including service portfolio, e.g. selecting, managing and controlling external vendors for backend (LoRa Network Server, data platforms), frontends (portals for internal and external users), LoRa gateways, demo showcases and end-to-end solutions.
Led and coordinated interdisciplinary project teams of up to 15 internal and external staff from various European countries.
Built the product and service portfolio, including performing competitive analyses, defining products, creating business cases, running acceptance tests with selected customers, and supporting marketing concept and rollout.
Business development and set up consulting for customer projects in Smart Buildings, Smart Cities and other use case areas, designing and implementing the entire presales and consulting process from sales support and requirements analysis through proposal submission to development and implementation of bespoke use cases and solutions (end-to-end including devices, data communication, IoT platform, data processing and analysis).
Built a partner ecosystem of IoT solution partners and sales partners to optimally cover IoT use cases in various target segments, including securing system integrators and system houses.
Stakeholder management, preparing and presenting decision documents at CEO level.
Technologies used include: various LoRa Network Server platforms (OrbiWAN, Chirpstack), melita.io M2M platform, various IoT solutions from ecosystem partners, various IoT platforms (Cumulocity, Digimondo, Paessler), MS Office, MS Teams, PRINCE2, Pipedrive CRM, Jira, Confluence

Feb 2020 - May 2021

1 year 4 months

Rotterdam, Netherlands

Business Development and Key Account Management – Building sales partnerships and direct sales (contractor)

KPN IoT - Royal Dutch Telecom

KPN IoT is an established unit of KPN focused on IoT connectivity (M2M, LoRaWAN) and end-to-end IoT solutions (KPN Things IoT platform).
Responsible for business development and key account management (DACH), focusing on building new sales partners (resellers, distributors, system houses) as well as acquiring and managing large enterprise accounts.
Actively developed and implemented the entire sales process from identifying trend topics (e.g. AI-based predictive maintenance solutions for plant and machinery manufacturers, mobile vehicle tracking to collect and market valuable traffic and environmental data), target groups and target accounts, through lead generation and acquisition, to ongoing account management.
Designed and launched new product bundles of M2M connectivity and IoT devices for suitable distribution channels.
Secured new product partners for IoT devices as an integral part of the KPN Things IoT platform.
Coordinated external agencies for lead generation and translation of sales materials as well as LinkedIn campaigns.
Coordinated internal stakeholders, including technical consulting, bid management, connected vehicles and connected machines teams.
Provided regular management reporting and presentations at division and executive levels.
Technologies used include: KPN Things IoT platform, KPN LoRaWAN, KPN M2M (2G/3G/4G/LTE-M), Cisco IoT Control Centre, MS Office, MS Teams, Salesforce.com, various IoT solutions from product partners

Jan 2018 - Mar 2020

2 years 3 months

Cologne, Germany

Project Management – Product Development and Partner Management for IoT Services "IoT Connect" and "Building Connectivity 4.0"

Unitymedia GmbH (since 1.8.2019 a Vodafone company)

IoT Connect: Building a nationwide LoRaWANTM-based IoT radio network to provide and bill connectivity for sensors as part of customers' end-to-end IoT solutions, e.g. in Smart City, Smart Building and Industry 4.0. Built an IoT partner ecosystem for end-to-end solutions, acquired and coordinated IoT customer projects in areas like Smart Building, Smart Retail and Smart City.
Building Connectivity 4.0: Building an IoT platform to bring together various smart building applications using different radio standards like Zigbee, Z-Wave, WMBus, Wi-Fi and LoRaWAN for the housing industry segment.
Led the development and implementation of new Internet of Things (IoT) services, from ideation through concept and specification to implementation and go-live.
Led and coordinated interdisciplinary project teams of up to 20 internal and external staff from various countries and cultures.
Managed external vendors for prototype development, showcases and pilot systems.
Coordinated migration of pilot systems into the regular organization, including adapting business processes, organizational structures and IT systems.
Stakeholder management and steering committee coordination, preparing and presenting decision papers.
Regular management reporting and presentations at division and executive levels.
Technologies used include: Axonize IoT platform, various LoRa Network Server platforms, Polygravity / ABAG Blockchain Transaction Engine, various IoT solutions from ecosystem partners, MS Office, MS SharePoint, PRINCE2, Salesforce.com, various OSS/BSS systems, Jira, Confluence

Mar 2016 - Oct 2018

2 years 8 months

Cologne, Germany

Project Management – Product Launch of Carrier Ethernet (fiber-based) and Software Defined Network (SDN)

Unitymedia GmbH / Liberty Global

Overall project management for project planning, requirements definition, business process adaptation, development and implementation of standardized Company Fiber and Carrier Ethernet products based on MEF 2.0
Technical project management for testing and implementing the Huawei Software Defined Network (SDN) platform in Unitymedia's network and in coordination with Liberty Global
Led and coordinated interdisciplinary project teams of up to 20 internal and external staff from various countries and cultures
Managed external vendors to create product concepts and carry out extensive validation tests
Stakeholder management and steering committee coordination, preparing and presenting decision papers
Managed the product launch process, preparing and presenting all gate-related documents and business cases.
Regular management reporting
Technologies used include: Unitymedia Fiber Backbone, Cisco ASR platform, Huawei SDN platform, MS Office, MS Lync, MS SharePoint, MS Project, PRINCE2, Clarity PPM, Signavio, Salesforce.com, various OSS/BSS systems, Jira, Confluence

Mar 2016 - Mar 2018

2 years 1 month

Cologne, Germany

Product Innovations and Partnerships – Public WiFi, Broadband Expansion, Smart City / Internet of Things and Big Data

Unitymedia GmbH / Liberty Global

Project management for various innovation projects in Public WiFi, broadband expansion and the Internet of Things (IoT), including development of prototypes using streetlights and fiber connections for Public WiFi infrastructures, broadband expansion projects (e.g. network interconnections, development of commercial areas) with municipalities, Smart City / Smart Building IoT concepts and marketing approaches in the context of "Big Data"
Cross-functional coordination of internal and external staff as well as external service providers and manufacturers
Oversight and control from project initiation, planning and budgeting through prototype development and acquisition of pilot customers
Development of strategic approaches, creation of product concepts and business cases for further development and transition into regular operations
Regular reporting to steering committees and the management board
Technologies used include: MS Office, MS Lync, MS SharePoint, MS Project, PRINCE2, Clarity PPM, Cisco WiFi, Ruckus WiFi, various manufacturers’ Smart City lights, Unitymedia Fiber Backbone, Relayr IoT Platform, LoRaWAN, WMBus, Jira, Confluence

Sep 2015 - Dec 2015

4 months

Krefeld, Germany

Project & Program Management – Cloud Marketplace (Contractor)

Wacom Europe

Project management for the design and development of a new international Cloud Marketplace for software and SaaS solutions from Wacom and third-party ISVs
Establishment and coordination of the program management framework, including project control and reporting for all project stakeholders
Support in negotiations with platform and software partners
Project leadership for the creation of a marketplace showcase for presentation at CES Las Vegas 2016
Development of an onboarding guide for partner applications and coordination of the onboarding of initial applications
Technologies used: Appdirect Cloud Marketplace platform, MS Office, MS Project

Oct 2014 - Feb 2016

1 year 5 months

Cologne, Germany

Project Management - Implementation of Business Telephony Solutions for SME Customers (Contractor)

Unitymedia GmbH & Co. KG

End-to-end project management for project planning, requirements definition, business process adaptation, development and implementation of new business voice solutions (SIP Trunk, Hosted PBX, Unified Communication)
Overall project leadership for cross-departmental international teams of over 25 members
Selection, contracting, and management of external service providers for voice platform implementation and integration into the existing system landscape
Stakeholder management and steering committee coordination, including preparation and presentation of decision documents
Management of the product launch process, with preparation and presentation of all gate-specific documents and business cases
Technical and disciplinary leadership of up to 15 internal and external team members
Regular management reporting
Technologies used include: SIP Trunk, IP Centrex (Hosted PBX), Unified Communication, MS Office, MS Lync, MS SharePoint, MS Project, PRINCE2, Clarity PPM, Signavio, Infonova, Salesforce.com, various OSS/BSS systems

Jul 2014 - Feb 2016

1 year 8 months

Cologne, Germany

Program Management – B2B Products and Projects (Contractor)

Unitymedia GmbH & Co. KG

Program management for the business-to-business segment
Cross-functional coordination of over 40 initiatives in product development, enabling services and projects, focusing on company fiber, carrier Ethernet, SIP Trunk
Stakeholder management in the involved departments as well as with the shareholder Liberty Group
Oversight and control from initiation, planning and budgeting through implementation and go-live
Regular reporting to steering committees and the management board
Technologies used include: MS Office, MS Lync, MS SharePoint, MS Project, PRINCE2, Clarity PPM, Signavio

Jan 2014 - Dec 2019

6 years

Frankfurt, Germany

Associated Partner

Vaselek Management Consulting GmbH (Heute VASCON GmbH)

Project management, strategy consulting, business development and program management in TIMES markets, transferring innovative technologies and methods from Internet / e-commerce to other industries such as automotive, finance, logistics, smart cities, smart buildings, smart retail

Oct 2013 - May 2014

8 months

Freiburg im Breisgau, Germany

Project Management and Product Management / Product Owner – Mobile Payment (Contractor)

Haufe Lexware GmbH & Co. KG

Project management for the development and rollout of Lexware Pay mobile payment applications for B2B customers in the Lexoffice product family
Product Owner role in a decentralized international SCRUM team
Coordination of internal and external partners (especially Wirecard AG as payment service provider and external developers)
Definition of the commercial and contractual framework
Market and competitor monitoring with a focus on mobile commerce and payment
Business case development and coordination with management
Preparation of the go-to-market strategy including marketing planning, marketing materials, product landing page, etc.
Requirement definition and management for mobile apps (iOS and Android) and backend systems for payment transaction management and customer service
Service descriptions for customer-oriented processes, especially service center and CRM
Definition of the framework for software development and maintenance as well as backend SLAs
Support in building an integrated cloud ecosystem for business solutions in the Lexoffice product family
Technologies used: iOS, Android, Google Apps, Basecamp, Dropbox, MS Office, MS Project, SCRUM, Wirecard WEP SDK

May 2012 - Jul 2013

1 year 3 months

Darmstadt, Germany

Project Management & Business Development Cloud Services 'Business Marketplace', Products & Innovations (Contractor)

Deutsche Telekom AG

Building the product portfolio for Deutsche Telekom AG's Business Marketplace, a platform for SaaS solutions for business customers – recognized as a 'Leader' in the Cloud Marketplaces segment by the Experton Group in April 2013.
Technical coordination and management of product onboarding for 3rd party software partners and their SaaS solutions for the Business Marketplace, including ERP, CRM, financial accounting, storage, and collaboration
Development and implementation support of the go-to-market strategy for the launch and post-launch phases
Development and management of direct marketing measures to promote the Business Marketplace and the 3rd party SaaS solutions within it
Support in developing and executing ATL/BTL marketing activities with a focus on online marketing
Coordination of marketing requirements for the further development of the Business Marketplace portal platform Appdirect
Design and implementation of sales incentive tools for upselling, contract renewals, and bundle sales
Conceptualization of a comprehensive professional service offering to complement the SaaS solutions with value-added and conversion-boosting services
Development and implementation of sales enablement measures for direct sales, incubation sales, and telesales channels, including creating and distributing sales collaterals, presentations, etc. via the online collaboration platform Box
Management of strategic product partners such as Microsoft, Box, Symantec, and SugarCRM with a focus on multichannel campaigns to generate awareness, free trials, and paid subscriptions in the Business Marketplace
Technologies used: Appdirect, Box, MS Office 365, MS Office Professional, internal systems for campaign management and CRM control, ATI Web Analytics, SCRUM, Kanban

Jan 2012 - Jul 2012

7 months

Karlsruhe, Germany

Head of Business Development Cloud / E-Commerce Applications (Interim Manager)

1&1 Internet AG

Identification and evaluation of potential 3rd party cloud application providers to complement existing and future hosting products on an international basis
Coordination of the entire commercial management process, leading contract negotiations, and providing technical support for onboarding
Business case development and continuous adjustment, coordinating with department management and the board
Leading an international team of product and partner managers and coordinating additional temporary internal and external experts
Assuming the Product Owner role for the implementation of selected 3rd party apps using SCRUM
Technologies used: MS Office, CAS PIA, Signavio BPMN 2.0, intranet project planning and control tools, SCRUM

Jan 2011 - Dec 2014

4 years

Munich, Germany

Cooperation Partner

MAJOR Sales GmbH

Project management, product and portfolio management, development and implementation of sales and marketing strategies, as well as professional services for software and SaaS providers and cloud marketplace providers
Development of m-commerce strategies and mobile payment services
Identification and evaluation of innovative software solutions

Oct 2010 - Dec 2011

1 year 3 months

Karlsruhe, Germany

Subproject Lead Business Engineering & Product Portfolio Management: SaaS Marketplace B2B (Contractor)

1&1 Internet AG

Building and implementing a selected SaaS portfolio based on functional priorities for B2B customers, including CRM, ERP, collaboration, e-commerce, tools & media, frontend apps, and industry solutions
Responsibility for the partner management team of 8 employees in Germany and the USA
Evaluation of SaaS solutions and frontend apps from suitable software providers as offerings for international 1&1 SaaS marketplaces and as part of product bundles
Definition of the 1&1 offering for SaaS solution providers, including business model, onboarding processes, consulting support, and marketing support
Conducting negotiations with 3rd party ISVs (Independent Software Vendors) at national and international levels
Concept development for a 3rd party developer community
Setup, configuration, and administration of a CAS PIA-based CRM environment for the international 1&1 project team, including permission concept, sales pipeline definition, customized reports, and migration of legacy data from MS Office
Technologies used: MS Office, CAS PIA, Signavio BPMN 2.0, intranet project planning and control tools, SCRUM

May 2010 - Oct 2010

6 months

Karlsruhe, Germany

Interim management: Product Management Access (DSL, VDSL, LTE, FTTX)

1&1 Internet AG

Unlocking new and existing customer potential in DSL rollout areas
Definition of system requirements to adapt customer processes (availability check, ordering)
Planning and execution of targeted marketing and CRM campaigns in DSL rollout areas
Creating business cases and management decision proposals
Designing a product and partner strategy for LTE marketing
Evaluating market potentials for VDSL/FTTX-based internet access and services in selected metropolitan areas
Technologies used: MS Office, MS MapPoint, MS Access, intranet project planning and control tools

Apr 2010 - Sep 2010

6 months

New Business Development: eBook / ePaper / eMagazine business models for publishers, telecom providers, hardware manufacturers

Evaluating market trends in the tablet PC market with a focus on content and subscription models
Target group market research: supporting customer focus group interviews
Developing business models for content providers (focus: publishers), mobile network operators, and hardware manufacturers

Oct 2008 - Mar 2010

1 year 6 months

Project management / New business development: 3rd party enabling for open development platform

Deutsche Telekom AG / P&I Technology Management

Target group evaluation and building direct and indirect sales for Deutsche Telekom's innovative services (Open APIs, 3rd party enabling)
Acquisition and support of multipliers, including web developers, e-commerce providers, SaaS / cloud application providers (CRM, ERP, office, communication), and social media
Responsible management of the development of reference applications by partners, based on Salesforce.com, Sugar CRM, Typo3, Magento Commerce
Expanding our own open development approach to 3rd party enabling platforms of strategic partners
Winning and supporting pilot customers
Detailing the underlying business case, coordinating with internal corporate stakeholders
Designing an app store model to commercialize web development resources and market-ready applications
Implementing, customizing, and supporting Salesforce.com as CRM system for business partner sales
Technologies used: MS Office, Salesforce.com, Sugar CRM, Typo3, Magento Commerce, DT Open APIs (developergarden.com)

Oct 2008 - Apr 2009

7 months

Wiesbaden, Germany

Business development for eRecruitment / eCRM software vendor

Meffert Software GmbH & Co. KG

Analyzing the market and competitive environment for eRecruitment and eCRM solutions
Defining target segments and running a test campaign to generate product feedback and new customer leads
Deriving product development priorities
Conducting customer presentations
Technologies used: Meffert Recruiter, Meffert Job Exchange, MS Office, MS Access, Zoho CRM

Sep 2008 - May 2009

9 months

Rosbach vor der Höhe, Germany

Business Development: sales of IT project solutions focusing on web content management and e-commerce

Simple Web Solutions GmbH

Defining primary target groups and sales strategy
Piloting direct sales in 2 test regions with a call center and field sales
Continuously optimizing the target group parameters and approach
Operational rollout and ongoing support of sales activities and results
Technologies used: Typo3, Magento Commerce, Zoho CRM, DT Open APIs, MS Office

Jul 2008 - Oct 2008

4 months

Schwetzingen, Germany

Project Management, Team Leadership & Business Development: Direct Sales (Door-to-Door) of Electrical Testing Services

Sirius Force GmbH & Co. KG

Building and managing a direct sales unit (door-to-door) for mid-sized clients
Target group analysis, deriving sales strategy
Operational implementation and support in a test region with 4 field sales reps
Optimization of operational sales strategy, implementation in target regions
Technologies used: MS Office, Salesforce.com

Jan 2008 - Present

18 years

Wiesbaden, Germany

Owner

Greb Consulting

Business development, sales, key account management, project management, interim management, CRM, product management, product development in the industries e-mobility, renewable energy, energy sector, telecommunications, Internet of Things (IoT), Software/SaaS B2B/Cloud

Jan 2007 - Dec 2007

1 year

Hamburg, Germany

Project Management for Product Innovation: Mobile B2C Business Solution

Usiimii Carfinder GmbH

Designing and launching a mobile listing and communication service for used car sales
SMS keyword-based vehicle identification and SMS dialogue via a 22-digit shortcode
Mobile payment processes for all four mobile networks for car advertisers
Service number concept (01805, 0900) for advertiser and customer service hotlines
Technologies used: Mobileview SMS platform, mobile payment gateways, MS SQL Server, dtms network ACD, MS Office, MS Project

Jan 2006 - Dec 2008

3 years

Hamburg, Germany

Managing Director (permanent position)

11899 Auskunft Service GmbH (Subsidiary of d+s europe AG)

Jan 2006 - Dec 2008

3 years

Hamburg, Germany

Business Development Manager

d+s europe GmbH

Jan 2005 - Dec 2006

2 years

Hamburg, Germany

Engagement Management / Business Development

D+S europe AG (incl. 11899 Auskunft Service GmbH)

Optimizing strategic customer service call center projects across various industries for one of the top 3 call center providers (e.g., telecommunications, DSL sales, customer loyalty program, energy supplier)
Piloting and operational implementation of Customer Value Management (e.g., loyalty program, energy supplier)
Developing a group-wide Customer Value Management strategy, tender management and selection of suitable implementation partners, piloting in operational group units
Business development for multichannel & sales concepts (MediaCall and media CRM for TV/radio in conjunction with online platforms for gaming and sweepstakes)

Jan 2004 - Dec 2015

12 years

Hamburg, Germany

Partner

ReCo-Societaet Germany

Project management and interim management for international companies in the TIMES markets, focusing on product development, product management, sales, marketing, call center/CRM, and new business development

Jan 2003 - Dec 2005

3 years

Bad Homburg, Germany

Senior Management Consultant (self-employed freelance)

MC Technology Marketing GmbH

Management consulting in the TIMES markets

Jan 2003 - Dec 2005

3 years

Darmstadt, Germany

Consulting / Project Management Customer Service: DSL and Internet Services Up- and Cross-Selling

T-Online International AG

Setting up the 'TeleSales' division within customer care management, including sales planning for access and non-access products, development and establishment of business reporting, definition and operational implementation of performance-enhancing success factors and measures
Establishing and further developing an upselling strategy in the inbound service channel, including operational control tools for call center partners
Planning and operational preparation of a complementary cross-selling strategy in the service environment, focusing on security packages, entertainment, gaming, and partner offers
Business development in the access segment, focusing on DSL connections and non-access products
Interim management for the T-Online order hotline, including planning and coordination, responsible oversight of 2 outsourcing call center partners

Jan 2003 - Dec 2003

1 year

Frankfurt, Germany

Consulting / Project Management: Sales Channel Optimization

Nortel Networks Germany

Analyzing and optimizing channel alignment in the strategically important reseller environment for enterprise solutions (network management, security, IP telephony)
Surveying existing and potential new resellers, including initiating business contacts at decision-maker level
Market and competitor analysis, strengths and weaknesses assessment

Jan 2000 - Dec 2003

4 years

Eschborn, Germany

Sales Director (permanent); Director of Professional Services (permanent)

Andate GmbH (later Vodafone Mobile Systems GmbH)

Mobile Business Applications: building and leading direct sales & professional services.

Jan 1997 - Dec 2000

4 years

United States

Intranet Applications: consulting and development

Deutsche Bank AG

Jan 1997 - Dec 2000

4 years

United States

Managing Partner (self-employed)

Katahdin Consulting GmbH

Groupware, intranet and internet solutions for banks, telecom, industry and service companies.

Jan 1995 - Dec 1997

3 years

London, United Kingdom

Internet / Extranet Applications: consulting and development

Cable & Wireless

Jan 1995 - Dec 1997

3 years

Frankfurt, Germany

Internet / Extranet Applications: consulting and development

Deutsche Telekom AG

Jan 1995 - Dec 1997

3 years

Rome, Italy

Internet / Extranet Applications: Consulting and Development

Telecom Italia

Jan 1994 - Dec 1995

2 years

Sales and Marketing Information Systems: Top Management Consulting

Various Food / Non-Food Clients

Jan 1993 - Dec 1997

5 years

Frankfurt, Germany

Product Marketing Manager (permanent position)

ASK Ingres GmbH

Jan 1993 - Dec 1997

5 years

Bad Homburg, Germany

Management Consultant (permanent position)

Marketing Corp. AG

Jan 1993 - Dec 1997

5 years

Hamburg, Germany

Business Unit Manager Lotus Notes (freelance)

d.d. synergy AG

Summary

Areas of focus: Sales B2B/B2C, Business Development, Project Management, Product Management, Partner Management, Customer Relationship Management (CRM)
Industry focus: E-Mobility, Energy, Renewable Energy, IoT, Telecommunications, SaaS/Cloud, Internet, E-Commerce / M-Commerce
Methodical skills: Solution Selling, Sales & Marketing Management, Project Management (including PRINCE2, SCRUM), Facilitation and Negotiation, Presentation / Reporting (all management levels), Stakeholder Management, Business Case Development and Optimization, Product Management, Customer Value Management
Management skills: Analytical and strategic thinking, performance and result orientation, company building and leadership, personnel management and development, business development in innovative markets
Technical skills: MS Office 365, Project, Visio, SharePoint, Teams, MapPoint; PlanView; e-mobility, e-charging infrastructure solutions, photovoltaics, EMS; Internet of Things (IoT), Artificial Intelligence (AI), LoRaWAN, M2M, various IoT platforms; M-Commerce, E-Commerce, Mobile Payment, CMS; cloud platforms (e.g. Appdirect, ODIN, MS Azure, AWS), cloud applications; CRM: Salesforce.com, Hubspot CRM, Sugar CRM, Pipedrive; Jira, Confluence, 37Signals, Basecamp, PlanView, Miro; MS Windows, Apple iOS, Apple Mac OS X, Google Android; xDSL, FTTX, Coax Networks, 3G, LTE, LTE-M, 5G, M2M, WLAN, VoIP, SDN, LoRaWAN, NB-IoT
Social skills: Persuasiveness, assertiveness, perseverance, enthusiasm, clear and convincing communication, international project and leadership experience, diplomacy, team spirit