Oliver G. - Project Manager for IoT Applications and Workforce Management System Implementation

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Wiesbaden, Germany

Experience

Feb 2025 - Present

9 months

Essen, Germany

Hybrid

Location Manager for High-Power Charging Sites

Leading Energy Provider

Identification and evaluation of potential locations for fast charging parks (electric cars / electric trucks)
Initial contact and qualification of site partners, owners, and portfolio management companies, mainly municipalities, municipal utilities, real estate companies, fast food franchisees and other points of interest
Presentation of charging park concepts and compensation models
Negotiation and conclusion of long-term usage agreements with site partners and owners
Ongoing support of site partners, owners, and portfolio partners
Interface management with internal departments, including product management, finance, legal, project management
Close cooperation with strategic partners from the automotive and commercial vehicle sector

Aug 2024 - Jul 2025

1 year

Koblenz, Germany

Remote

Project Manager for IoT Applications and Workforce Management System Implementation

Regional Energy Supplier

As IoT project manager responsible for product management of existing and new IoT applications and Smart City solutions
Creating product concepts and business cases
Mapping customer requirements and management guidelines
Preparation and execution of pilot projects
Deriving insights for product development
Building and maintaining relationships with suppliers and partners (sensor technology, IoT data platforms, service providers)
Supporting existing products and customers with a focus on the municipal sector
Ongoing reporting to the department head
As project manager for Workforce Management System introduction, co-responsible for switching to a new system and adapting business processes in workforce management
Stakeholder management and reporting
Project planning and control
Coordination of external solution partners
Process analysis and optimization during system transition
Supporting system rollout within the organization, including training plan and key user training
Technologies & tools used: MS Office, MS Teams, LoRaWAN, NB-IoT, various IoT data platforms, various sensors, ARGOS.e Base Metering System, various upstream systems

Apr 2024 - Oct 2024

7 months

IoT Project Manager for Product Development of a Data Communication Solution for Energy Management Systems and Battery Storage

Leading Commercial Vehicle Manufacturer

As IoT project manager responsible for the technical coordination of the development of a data communication solution for energy management systems and charging systems of commercial vehicles
Conducting technology comparisons and selecting suitable IoT technologies
Mapping customer requirements and product management guidelines
Preparation and execution of a LoRaWAN proof of concept with an external development partner
Building a test concept and operationally supporting testing, including defining test environments and meaningful test cases
Deriving recommendations for product development
Creating a product specification as the basis for the development of the planned data communication solutions
Close cooperation with the internal departments: product management, testing, and charging systems
Ongoing reporting to the department head
Technologies & tools used: MS Office, MS Teams, LoRaWAN system components, SurveyMonkey, internal ticketing and testing systems

Jan 2024 - Jun 2025

1 year 6 months

Munich, Germany

Remote

Project Manager for Land Acquisition for Wind Energy, PV, and Battery Storage Projects (Part-time)

Galileo Neue Energie GmbH

Galileo Neue Energie is a project developer for onshore wind energy and photovoltaic plants as well as battery storage.
As project manager for land acquisition, responsible for sourcing suitable land in priority areas for wind energy and photovoltaics, as well as other suitable sites.
Targeted direct approach to landowners, delivering presentations and contract negotiations on site, and ongoing support throughout the acquisition process.
Cooperation with public authorities (e.g. municipalities, community associations, interest groups).
Running information events to present project plans and involve relevant stakeholders.
Close collaboration with the internal departments: planning, project development, and executive management.
Supporting the optimization of site planning and permitting.
Ongoing tracking and reporting of sales activities and sales KPIs.
Technologies & tools used: MS Office, MS Teams, GIS tools, own CRM system

Jan 2024 - May 2024

5 months

Frankfurt, Germany

Senior Sales Manager SaaS Solution (B2B) for Renewable Energy (Contractor)

Node Energy GmbH

Node Energy, with opti.node, is the leading provider of software solutions for managing photovoltaic and wind energy plants and handling essential business processes such as electricity tax filings and billing with municipalities and grid operators under §6 EEG.
As Senior Sales Manager, targeted outreach, consultation, and support of new and existing opti.node customers.
Customer presentations, needs analysis, preparing offers, negotiations with customers.
Coordination of downstream teams for onboarding acquired customers.
Preparation and execution of customer group-specific sales campaigns.
Gathering customer feedback and generating product improvement suggestions for ongoing product development and product management.
Ongoing tracking and reporting of sales activities and sales KPIs.
Technologies & tools used: MS Office, MS Teams, Hubspot CRM

Jul 2023 - Dec 2023

6 months

Karlsruhe, Germany

Project Manager – 5G Migration (temp assignment)

1&1 Telecom SE

1&1 Telecom SE is responsible for the development and operation of various systems and processes covering the entire customer journey of 1&1 mobile customers.
As part of the launch of the new, 1&1-owned mobile network and the migration to 5G, systems and processes need to be adapted and introduced accordingly.
As Mobile Project Manager, responsible for 5 migration projects that have very different technical requirements, including introducing continuous address validation for mobile customers, migrating different customer types (eSIM, multicard), and conducting a Friendly User Test (FUT) with selected mobile customers.
Leading and coordinating interdisciplinary project teams from the involved departments with up to 20 internal and external team members.
Planning and ongoing tracking of project execution according to the standard product introduction framework (PeP).
Continuous reporting of project progress, escalation and mitigation of capacity bottlenecks and other challenges in the project workflow.
Stakeholder management, preparing and presenting decision proposals at the management level.
Technologies used include: MS Office, MS Teams, Jira, Confluence, Planview, TimSato

Apr 2023 - Mar 2024

1 year

Jülich, Germany

Senior Consultant – Site Acquisition for Fast Charging Parks (Contractor)

Greenventors GmbH

Greenventors identifies suitable locations for fast charging parks (HPC) on behalf of Pfalzwerke Group, GP Joule, E.On Drive and other partners, and negotiates with site partners until contract signing.
Identifying suitable locations for fast charging parks in various search areas within the planned German network of the Federal Ministry of Transport.
Analyzing and evaluating potentially suitable sites based on defined qualification criteria, creating the Greenventors Index (score values for different charging use cases).
Contacting potential site partners, giving presentations and making benefit arguments to decision-makers, usually property or land owners.
Advising on the design of suitable, site-specific solutions for HPC charging infrastructure with 4 to 16 charging points.
Drafting contracts for potential site partnerships, negotiating with partners through to contract signing.
Ongoing tracking and reporting of sales activities and sales KPIs to clients.
Continuously expanding Greenventors' own site portfolio and marketing it to additional partners for HPC charging parks and related solutions (PV, battery storage, AC charging infrastructure).
Using AI tools to optimize site identification and analysis in terms of efficiency and quality.
Evaluating findings on the general suitability of locations for fast charging parks and synergistic fields like PV systems, wind farms and more.
Technologies & tools used: MS Office, MS Teams, Pipedrive, Miro, GIS tools, ChatGPT and other AI tools.

May 2022 - Jun 2023

1 year 2 months

Bochum, Germany

Senior Sales Manager E-Mobility Solutions (Contractor)

BP Europa SE

Consulting and supporting key accounts of BP Europa SE / Aral Fleet on EV charging infrastructure solutions for corporate sites (Depot Charging) and company car drivers at home (Fleet@Home), including integration of PV systems and energy management systems (EMS).
Customer presentations, needs analyses, coordinating suppliers, preparing quotes, negotiating with customers.
Project management and customer support during the planning, implementation and operation phases.
Managing solution partners for PV and EMS solutions.
Preparing and running targeted sales campaigns for specific customer groups.
Collecting customer feedback and generating product improvement suggestions for ongoing product development and product management.
Ongoing tracking and reporting of sales activities and sales KPIs.
Conducting internal presentations and meetings, including at executive level.
Onboarding and coaching sales staff.
Participating in a strategy task force for the strategic realignment of Aral pulse, especially defining additions to the product and service portfolio and conducting competitive benchmarks.
Technologies & tools used: MS Office, MS Teams, Salesforce.com, Has-to-be Charging Backend, various BP in-house systems, third-party EMS systems and PV installations.

Nov 2021 - May 2022

7 months

Karlsruhe, Germany

Senior Product Manager Mobile (Interim Manager)

1&1 Telecom GmbH

Managing and enhancing the trade-in program for B2C mobile customers.
Coordinating special projects, e.g. implementing requirements from the ElektroG3 amendment effective 1 January 2022.
Analyzing specific target groups and designing targeted offers such as tariffs, devices and services.
Carrying out planning activities, preparing business cases, ongoing reporting.
Supporting the market launch of the new trade-in program in coordination with marketing, sales and product management.
Stakeholder management, presentations and moderation of meetings at top management level.
Technologies & tools used: MS Office, MS Teams, Jira, Confluence, Data Cubes.

Jan 2021 - Dec 2022

2 years

Business Development and E-Mobility Consulting

Anbieter von nachhaltigen E-Ladeinfrastrukturlösungen

Managing three supplier companies focusing on sustainable, integrated EV charging infrastructure and PV installations for businesses, utilities, municipalities and parking operators.
Coordinating the entire sales and consulting process from planning to implementation of customer solutions.
Identifying and approaching suitable target groups and key customers, conducting customer presentations and workshops.
Planning, executing and following up on webinars, trade show appearances and customer events.
Gathering and analyzing customer requirements, creating appropriate solution concepts in coordination with manufacturers.
Defining requirements for portfolio additions with innovative products and services focused on sustainability and cost efficiency, e.g. PV systems for autonomous energy generation for EV charging parks.
Ongoing customer support, development of new business opportunities.
Sales planning, ongoing reporting and controlling of sales and project activities.
Technologies & tools used: MS Office, MS Teams, Salesforce.com, Jira, Confluence, Miro.

Oct 2020 - Sep 2021

1 year

Mannheim, Germany

Project Management and Business Development for IoT solutions and e-charging infrastructure solutions for utilities,

MVV AG Smart Cities division

MVV Smart Cities is a division of MVV Energie AG that since 2018 has been responsible for building a product portfolio of IoT solutions and a matching IoT platform. It also offers e-charging infrastructure, PV systems, and other services with a focus on sustainability. The IoT solutions mostly complement existing energy products, including AI-supported predictive maintenance solutions for energy assets.
As an interim project manager/consultant, responsible for building and optimizing the MVV Smart Cities solution sales channel and actively selling IoT solutions and e-charging infrastructure solutions to utilities, municipalities, and site developers.
Analyzing the portfolio and deriving improvements and innovative additions to increase acceptance, competitiveness, and sustainability of products and services.
Defining product requirements and overseeing implementation by MVV's in-house product development, including testing various use case implementation options and solutions.
Acquiring and managing customer projects focused on IoT solutions and e-charging infrastructure solutions, including PV system integration for utilities and municipalities, adjusting requirements in close coordination with customers and product development.
Creating and implementing sales concepts for direct sales (key account management) and partner sales to increase customer acquisition and support across regions.
Building a sales team of permanent employees including recruiting support, onboarding, and acting as interim team lead.
Technologies & tools used: various LoRa network server platforms (Loriot, Chirpstack), MVV's own IoT platform (MVV IoT-Center), various MVV IoT and e-mobility solutions for utilities and municipalities, MS Office, MS Teams

Mar 2020 - Jun 2021

1 year 4 months

Berlin, Germany

Project and Product Management - building LoRaWAN and M2M, IoT platform, product portfolio and partner ecosystem

MIOT Melita.io Technology GmbH

MIOT Melita.io is a new venture by Melita Ltd., a telecommunications and IoT provider based in Malta under German management. It focuses on LoRaWAN- and M2M-based IoT solutions and the establishment of a widespread LoRaWAN network in Germany.
As acting CTO, led the project to build, implement, and operate a brand-new IoT platform including a service portfolio, including selecting, managing, and controlling external vendors for backend (LoRa network server, data platforms), frontends (portals for internal and external users), LoRa gateways, demo showcases, and end-to-end solutions.
Led and coordinated interdisciplinary project teams of up to 15 internal and external staff from various European countries.
Built the product and service portfolio, including conducting competitive analyses, product definition, business case development, running acceptance tests with selected customers, and supporting marketing concept development and rollout.
Business development and setup of consulting for customer projects in areas like smart buildings and smart cities, focusing on use cases. Designed and implemented the entire presales and consulting process, from sales support and requirements analysis through proposal submission to development and implementation of custom use cases and solutions (end-to-end including devices, data communication, IoT platform, data preparation and analysis).
Built a partner ecosystem of IoT solution partners and sales partners to best cover IoT use cases in different target segments, including acquiring system integrators and system houses.
Stakeholder management, preparing and presenting decision papers at the CEO level.
Technologies used include: various LoRa network server platforms (OrbiWAN, Chirpstack), melita.io M2M platform, various IoT solutions from ecosystem partners, various IoT platforms (Cumulocity, Digimondo, Paessler), MS Office, MS Teams, PRINCE2, Pipedrive CRM, Jira, Confluence

Feb 2020 - May 2021

1 year 4 months

Rotterdam, Netherlands

Business Development and Key Account Management – building sales partnerships and direct sales (Contractor)

KPN IoT - Royal Dutch Telecom

KPN IoT is an established unit of KPN focused on IoT connectivity (M2M, LoRaWAN) as well as end-to-end IoT solutions (KPN Things IoT platform).
Responsible for business development and key account management (DACH), focusing on building new sales partners (resellers, distributors, system integrators) and acquiring and supporting large enterprise accounts.
Actively developed and implemented the entire sales process from identifying trend topics (e.g., AI-based predictive maintenance solutions for plant and machine builders, mobile tracking of vehicles to collect and market valuable traffic and environmental data), target groups and target accounts, through lead generation and acquisition, to ongoing account management.
Designed and implemented new product bundles combining M2M connectivity and IoT devices for appropriate distribution channels.
Acquired new device partners for IoT devices as an integral part of the KPN Things IoT platform.
Coordinated external agencies for lead generation and translation of sales materials as well as LinkedIn campaigns.
Coordinated internal stakeholders, including technical consulting, bid management, connected vehicles, and connected machines teams.
Regular management reporting and presentations at department and executive levels.
Technologies used include: KPN Things IoT platform, KPN LoRaWAN, KPN M2M (2G/3G/4G/LTE-M), Cisco IoT Control Centre, MS Office, MS Teams, Salesforce.com, various IoT solutions from product partners

Jan 2018 - Mar 2020

2 years 3 months

Cologne, Germany

Project management – product development and partner management for IoT services "IoT Connect" and "Building Connectivity 4.0"

Unitymedia GmbH (since 1.8.2019 a Vodafone company)

IoT Connect: Building a nationwide LoRaWAN-based IoT radio network to provide and bill connectivity for sensors as part of customers' end-to-end IoT solutions, e.g., in smart city, smart building, and industry 4.0. Building an IoT partner ecosystem for end-to-end solutions, acquiring and coordinating IoT customer projects, e.g., in smart building, smart retail, and smart city.
Building Connectivity 4.0: Building an IoT platform to bring together various smart building applications using multiple radio standards like Zigbee, Z-Wave, WMBus, Wi-Fi, and LoRaWAN for the residential real estate sector.
Project lead for developing and implementing new Internet of Things (IoT) services from ideation through design, specification, implementation, and go-live.
Leading and coordinating interdisciplinary project teams of up to 20 internal and external staff from various countries and cultures.
Managing external vendors for developing prototypes, showcases, and pilot systems.
Coordinating the migration of pilot systems into the regular organization, including adapting business processes, organizational structures, and IT systems.
Stakeholder management and steering committee coordination, preparing and presenting decision papers.
Regular management reporting and presentations at department and executive levels.
Technologies used include: Axonize IoT platform, various LoRa network server platforms, Polygravity/ABAG Blockchain Transaction Engine, various IoT solutions from ecosystem partners, MS Office, MS SharePoint, PRINCE2, Salesforce.com, various OSS/BSS systems, Jira, Confluence

Mar 2016 - Oct 2018

2 years 8 months

Cologne, Germany

Project management – product launch of carrier Ethernet (fiber-based) and software-defined network (SDN)

Unitymedia GmbH / Liberty Global

Overall project lead for planning, requirements definition, business process adaptation, development, and implementation of standardized Company Fiber and carrier Ethernet products based on MEF 2.0.
Technical project lead for testing and implementing Huawei's software-defined network (SDN) platform in Unitymedia's network in coordination with Liberty Global.
Leading and coordinating interdisciplinary project teams of up to 20 internal and external staff from various countries and cultures.
Managing external vendors for product concept development and extensive validation testing.
Stakeholder management and steering committee coordination, preparing and presenting decision papers.
Managing the product launch process by preparing and presenting all gate-related documents and business cases.
Regular management reporting.
Technologies used include: Unitymedia fiber backbone, Cisco ASR platform, Huawei SDN platform, MS Office, MS Lync, MS SharePoint, MS Project, PRINCE2, Clarity PPM, Signavio, Salesforce.com, various OSS/BSS systems, Jira, Confluence

Mar 2016 - Mar 2018

2 years 1 month

Cologne, Germany

Product Innovations and Partnerships – Public WiFi, Broadband Expansion, Smart City / Internet of Things and Big Data

Unitymedia GmbH / Liberty Global

Project management for various innovation projects in Public WiFi, broadband expansion, and Internet of Things (IoT), including developing prototypes to use streetlights and fiber connections for public WiFi infrastructure, broadband expansion projects (e.g. network interconnections, expansion of commercial areas) with municipalities, Smart City / Smart Building IoT concepts, and marketing approaches in the context of "Big Data"
Cross-functional coordination of internal and external staff as well as third-party service providers and manufacturers
Guidance and control from project initiation, planning, and budgeting through prototype development and securing pilot customers
Preparation of strategic approaches, creation of product concepts, and business cases for further development and transition to standard operations
Regular reporting in steering committees and to the management board
Technologies used include: MS Office, MS Lync, MS Sharepoint, MS Project, PRINCE2, Clarity PPM, Cisco WiFi, Ruckus WiFi, Smart City lighting from various manufacturers, Unitymedia fiber backbone, Relayr IoT Platform, LoRaWAN, WMBus, Jira, Confluence

Sep 2015 - Dec 2015

4 months

Krefeld, Germany

Project & Program Management – Cloud Marketplace (Contractor)

Wacom Europe

Project management for the design and development of a new international cloud marketplace for software and SaaS solutions from Wacom and third-party ISVs
Establishment and coordination of the program management framework including project control and reporting for all project participants
Support in negotiations with platform and software partners
Project lead for setting up a marketplace showcase for presentation at CES Las Vegas 2016
Creation of an on-boarding guide for partner applications and coordination of the first application on-boarding
Technologies used: AppDirect Cloud Marketplace platform, MS Office, MS Project

Oct 2014 - Feb 2016

1 year 5 months

Cologne, Germany

Project Management – Implementation of Business Telephony Solutions for SME Customers (Contractor)

Unitymedia GmbH & Co. KG

End-to-end project management for project planning, requirements definition, business process adaptation, development, and implementation of new business voice solutions (SIP Trunk, Hosted PBX, Unified Communication)
Overall project lead for cross-departmental, international teams totaling over 25 members
Selection, contracting, and management of external service providers for voice platform implementation and integration into the existing system landscape
Stakeholder management and steering committee coordination, preparation and presentation of decision papers
Management of the product launch process, including preparation and presentation of all gate-related documents and business cases
Technical and disciplinary leadership of up to 15 internal and external team members
Regular management reporting
Technologies used include: SIP Trunk, IP Centrex (Hosted PBX), Unified Communication, MS Office, MS Lync, MS Sharepoint, MS Project, PRINCE2, Clarity PPM, Signavio, Infonova, Salesforce.com, various OSS/BSS systems

Jul 2014 - Feb 2016

1 year 8 months

Cologne, Germany

Program Management – B2B Products and Projects (Contractor)

Unitymedia GmbH & Co. KG

Program management for the business customer segment "Business-to-Business"
Cross-functional coordination of over 40 initiatives in product development, enabling services, and projects, focusing on Company Fiber, Carrier Ethernet, and SIP Trunk
Stakeholder management within the involved departments and with the shareholder Liberty Group
Guidance and control from initiation, planning and budgeting through implementation and go-live
Regular reporting in steering committees and to the management board
Technologies used include: MS Office, MS Lync, MS Sharepoint, MS Project, PRINCE2, Clarity PPM, Signavio

Jan 2014 - Dec 2019

6 years

Frankfurt, Germany

Associated Partner

Vaselek Management Consulting GmbH (now VASCON GmbH)

Project management, strategy consulting, business development, and program management in TIMES markets, transferring innovative technologies and methods from internet/e-commerce into other industries such as automotive, finance, logistics, smart cities, smart buildings, and smart retail

Oct 2013 - May 2014

8 months

Freiburg im Breisgau, Germany

Project Management and Product Management / Product Owner – Mobile Payment (Contractor)

Haufe Lexware GmbH & Co. KG

Project management for the development and rollout of Lexware Pay mobile payment applications for B2B customers in the Lexoffice product family
Product Owner role in a decentralized, international SCRUM team
Coordination of internal and external partners (especially Wirecard AG as payment service provider and external developers)
Definition of the commercial and contractual framework
Market and competitor monitoring with a focus on mobile commerce and payment
Business case development, coordination with management
Preparation of the go-to-market strategy including marketing planning, marketing materials, product landing page, etc.
Requirements definition and management for mobile apps (iOS and Android) and backend systems for payment transaction management and customer service
Service description for customer-facing processes, especially service center and CRM
Definition of the framework for software development and maintenance as well as backend SLAs
Support in building an integrated cloud ecosystem for business solutions in the Lexoffice product family
Technologies used: iOS, Android, Google Apps, Basecamp, Dropbox, MS Office, MS Project, SCRUM, Wirecard WEP SDK

May 2012 - Jul 2013

1 year 3 months

Darmstadt, Germany

Project Management & Business Development Cloud Services "Business Marketplace", Products & Innovations (Contractor)

Deutsche Telekom AG

Development of the product portfolio for Deutsche Telekom AG’s Business Marketplace, a platform for SaaS solutions for business customers – in April 2013 recognized by the Experton Group as a "Leader" in the cloud marketplaces segment
Technical coordination and management of product onboarding for 3rd party software partners and their SaaS solutions for the Business Marketplace, including ERP, CRM, financial accounting, storage, collaboration
Development and support for implementing the go-to-market strategy for the launch and post-launch phases
Development and management of direct marketing measures to promote the Business Marketplace and the 3rd party SaaS solutions in the Business Marketplace
Support for developing and carrying out ATL/BTL marketing measures with a focus on online marketing
Coordination of marketing requirements for the further development of the Business Marketplace portal platform Appdirect
Design and introduction of sales incentivization tools for upsales, contract renewals, and bundle sales
Design of a comprehensive professional services offering to complement the SaaS solutions with value-added and conversion-boosting service offerings
Development and implementation of sales enablement measures for direct sales, incubation sales, and telesales channels, including creating and distributing sales collaterals, presentations, etc., via the online collaboration platform Box
Support of strategic product partners like Microsoft, Box, Symantec, and SugarCRM with a focus on multichannel campaigns to generate awareness, free trials, and paid subscriptions in the Business Marketplace
Technologies used: Appdirect, Box, MS Office 365, MS Office Professional, internal systems for campaign management and CRM control, ATI Web Analytics, SCRUM, Kanban

Jan 2012 - Jul 2012

7 months

Karlsruhe, Germany

Head of Business Development Cloud / E-Commerce Applications (Interim Manager)

1&1 Internet AG

Identification and evaluation of potential 3rd party cloud application providers to complement existing and future hosting products on an international basis
Coordination of the overall commercial management process, conduct of contract negotiations, technical support of the onboarding process
Business case development and ongoing adjustment, coordination with department management and the board
Leadership of an international team of product and partner managers, as well as coordination of other temporary internal and external experts
Assuming the Product Owner role for the implementation of selected 3rd party apps using SCRUM
Technologies used: MS Office, CAS PIA, Signavio BPMN 2.0, intranet project planning and control tools, SCRUM

Jan 2011 - Dec 2014

4 years

Munich, Germany

Cooperation Partner

MAJOR Sales GmbH

Project management, product & portfolio management, development and implementation of sales and marketing strategies as well as professional services for software and SaaS providers and cloud marketplace providers
Development of m-commerce strategies and mobile payment services
Identification and evaluation of innovative software solutions

Oct 2010 - Dec 2011

1 year 3 months

Karlsruhe, Germany

Subproject Lead Business Engineering & Product Portfolio Management: SaaS Marketplace B2B (Contractor)

1&1 Internet AG

Development and implementation of a selected SaaS portfolio based on functional focus areas for B2B customers, including CRM, ERP, collaboration, e-commerce, tools & media, frontend apps, industry solutions
Responsibility for the partner management team of 8 employees in Germany and the USA
Evaluation of SaaS solutions and frontend apps from suitable software providers as offerings for international 1&1 SaaS marketplaces as well as components of product bundles
Definition of the 1&1 offering for SaaS solution providers, including business model, onboarding processes, consulting support, marketing support
Conducting negotiations with 3rd party ISVs (Independent Software Vendors) at national and international levels
Concept development for a 3rd party developer community
Setup, configuration, and administration of a dedicated CAS PIA-based CRM environment for the international 1&1 project team, including rights concept, sales pipeline definition, customized reports, and migration of legacy data from MS Office
Technologies used: MS Office, CAS PIA, Signavio BPMN 2.0, intranet project planning and control tools, SCRUM

May 2010 - Oct 2010

6 months

Karlsruhe, Germany

Interim Management: Product Management Access (DSL, VDSL, LTE, FTTX)

1&1 Internet AG

Identifying new and existing customer potential in DSL expansion areas
Defining system requirements to adapt customer processes (availability check, ordering)
Planning and executing targeted marketing and CRM campaigns in DSL expansion areas
Developing business cases and management decision documents
Designing a product and partner strategy for LTE marketing
Evaluating market potential for VDSL/FTTX-based internet access and services in selected metropolitan areas
Technologies used: MS Office, MS MapPoint, MS Access, intranet project planning and control tools

Apr 2010 - Sep 2010

6 months

New Business Development: eBook/ePaper/eMagazine Business Models for Publishers, Telecom Providers, and Hardware Manufacturers

Evaluating market trends in the tablet PC market with a focus on content and subscription models
Conducting target group market research: customer focus group interviews
Developing business models for content providers (focus on publishers), mobile network operators, and hardware manufacturers

Oct 2008 - Mar 2010

1 year 6 months

Project Management / New Business Development: 3rd Party Enabling for Open Development Platform

Deutsche Telekom AG / P&I Technology Management

Evaluating target groups and establishing direct and indirect sales for Deutsche Telekom's innovative services (Open APIs, 3rd party enabling)
Acquiring and managing multipliers, e.g., web developers, e-commerce providers, SaaS/cloud application providers (CRM, ERP, office, communication), social media
Responsible for managing the development of reference applications by partners, e.g., based on Salesforce.com, SugarCRM, Typo3, Magento Commerce
Extending our Open Development approach to strategic partners' 3rd party enabling platforms
Acquiring and supporting pilot customers
Detailing the underlying business case, coordinating with internal stakeholders
Designing an app store model to commercialize web development resources and marketable applications
Implementing, customizing, and maintaining Salesforce.com as the CRM system for business partner sales
Technologies used: MS Office, Salesforce.com, SugarCRM, Typo3, Magento Commerce, DT Open APIs (developergarden.com)

Oct 2008 - Apr 2009

7 months

Wiesbaden, Germany

Business Development for eRecruitment/eCRM Software Vendor

Meffert Software GmbH & Co. KG

Analyzing the market and competitive environment for eRecruitment and eCRM solutions
Defining target segments and running a test campaign to generate product feedback and new customer leads
Identifying product development priorities
Conducting customer presentations
Technologies used: Meffert Recruiter, Meffert Job Exchange, MS Office, MS Access, ZoHo CRM

Sep 2008 - May 2009

9 months

Rosbach vor der Höhe, Germany

Business Development: Sales of IT project solutions with a focus on web content management and e-commerce

Simple Web Solutions GmbH

Defining primary target groups and the sales strategy
Piloting direct sales in two test regions with call center and field sales
Continuously optimizing target group parameters and approach
Operational rollout and ongoing support of sales activities and results
Technologies used: Typo3, Magento Commerce, ZoHo CRM, DT Open APIs, MS Office

Jul 2008 - Oct 2008

4 months

Schwetzingen, Germany

Project Management, Team Leadership & Business Development: Direct Sales (door-to-door) of Electrical Testing Services

Sirius Force GmbH & Co. KG

Established and managed a direct sales unit (door-to-door) for mid-sized clients
Conducted target audience analysis and developed sales strategy
Implemented and supported operations in a pilot region with four field sales reps
Optimized the operational sales strategy and implemented it in target regions
Technologies used: MS Office, Salesforce.com

Jan 2008 - Present

17 years 10 months

Wiesbaden, Germany

Owner

Greb Consulting

Business Development, Sales, Key Account Management, Project Management, Interim Management, CRM, Product Management, Product Development in the e-mobility, renewable energy, energy sector, telecommunications, Internet of Things (IoT), and B2B cloud software/SaaS industries

Jan 2007 - Dec 2007

1 year

Hamburg, Germany

Project Management for Product Innovation: Mobile B2C Business Solution

Usiimii Carfinder GmbH

Designed and launched a mobile advertising and communication service for used car sales
SMS keyword-based vehicle identification and SMS dialogue via a 22-digit shortcode
Implemented mobile payment processes for all four mobile networks for car advertisers
Designed service number setup (01805, 0900) for advertiser and customer service hotlines
Technologies used: Mobileview SMS platform, mobile payment gateways, MS SQL Server, dtms network ACD, MS Office, MS Project

Jan 2006 - Dec 2008

3 years

Hamburg, Germany

Managing Director (permanent position)

11899 Auskunft Service GmbH (subsidiary of d+s europe AG)

Jan 2006 - Dec 2008

3 years

Hamburg, Germany

Business Development Manager

d+s europe GmbH

Jan 2005 - Dec 2006

2 years

Hamburg, Germany

Engagement Management / Business Development

D+S europe AG (incl. 11899 Auskunft Service GmbH)

Optimization of strategic customer service call center projects in various industries for one of the top 3 call center providers (e.g. telecommunications, DSL sales, customer loyalty program, energy provider)
Piloting and operational implementation of Customer Value Management (e.g. loyalty program, energy provider)
Development of an in-house Customer Value Management strategy, tender management and selection of suitable implementation partners, piloting in operational corporate units
Business development for multichannel & sales concepts (MediaCall and media CRM for TV / Radio in connection with online platforms for gaming and sweepstakes)

Jan 2004 - Dec 2015

12 years

Hamburg, Germany

Partner

ReCo-Societaet Germany

Project and interim management for international companies in TIMES markets with focuses on product development, product management, sales, marketing, call center/CRM, new business development

Jan 2003 - Dec 2005

3 years

Bad Homburg, Germany

Senior Management Consultant (self-employed, freelance)

MC Technology Marketing GmbH

Management consulting in TIMES markets

Jan 2003 - Dec 2005

3 years

Darmstadt, Germany

Consulting/Project Management Customer Service: DSL and Internet Services Up- and Cross-Selling

T-Online International AG

Set up of the 'TeleSales' department within customer care management, including sales planning for access and non-access products, development and establishment of business reporting, definition and operational implementation of performance-increasing success factors and measures
Establishment and further development of an upselling strategy in the inbound service channel, including operational control tools for call center partners,
Planning and operational preparation of a complementary cross-selling strategy in the service environment, with focus on security packages, entertainment, gaming, partner offers
Business development in the access area with focus on DSL connections and non-access products
Interim management for T-Online order hotline, including planning and control, responsible for managing 2 outsourcing call center partners

Jan 2003 - Dec 2003

1 year

Frankfurt, Germany

Consulting/Project Management: Sales Channel Optimization

Nortel Networks Germany

Analysis and optimization of channel alignment in the strategically important reseller environment for enterprise solutions (network management, security, IP telephony)
Survey of existing and potential new resellers, including initiating business contacts at decision-maker level
Market and competition analysis, strengths/weaknesses analysis

Jan 2000 - Dec 2003

4 years

Eschborn, Germany

Sales Director (permanent position); Director of Professional Services (permanent position)

Andate GmbH (later Vodafone Mobile Systems GmbH)

Mobile Business Applications: setting up and leading Direct Sales & Professional Services.

Jan 1997 - Dec 2000

4 years

United States

Intranet Applications: Consulting and Development

Deutsche Bank AG

Jan 1997 - Dec 2000

4 years

United States

Managing Partner (self-employed)

Katahdin Consulting GmbH

Groupware, intranet and internet solutions for banks, telecommunications, industry and service companies

Jan 1995 - Dec 1997

3 years

London, United Kingdom

Internet / Extranet Applications: Consulting and Development

Cable & Wireless

Jan 1995 - Dec 1997

3 years

Frankfurt, Germany

Internet / Extranet Applications: Consulting and Development

Deutsche Telekom AG

Jan 1995 - Dec 1997

3 years

Rome, Italy

Internet / Extranet Applications: Consulting and Development

Telecom Italia

Jan 1994 - Dec 1995

2 years

Sales and Marketing Information Systems: Top Management Consulting

Various Food / Non-Food Clients

Jan 1993 - Dec 1997

5 years

Frankfurt, Germany

Product Marketing Manager (permanent position)

ASK Ingres GmbH

Jan 1993 - Dec 1997

5 years

Bad Homburg, Germany

Management Consultant (permanent position)

Marketing Corp. AG

Jan 1993 - Dec 1997

5 years

Hamburg, Germany

Business Unit Manager Lotus Notes (freelance)

d.d. synergy AG

Summary

Areas of focus: Sales B2B/B2C, Business Development, Project Management, Product Management, Partner Management, Customer Relationship Management (CRM)
Industry Focus: E-Mobility, Energy, Renewable Energy, IoT, Telecommunications, SaaS/Cloud, Internet, E-Commerce / M-Commerce
Method skills: Solution Selling, Sales & Marketing Management, Project Management (including PRINCE2, SCRUM), Facilitation and Negotiation, Presentation / Reporting (all management levels), Stakeholder Management, Business Case Development and Optimization, Product Management, Customer Value Management
Management skills: Analytical and strategic thinking, Performance and results orientation, Company setup and leadership, Staff management and development, Business development in innovative markets
Technical skills: MS Office 365, Project, Visio, SharePoint, Teams, MapPoint; PlanView; E-Mobility, E-charging infrastructure solutions, Photovoltaics, EMS; Internet of Things (IoT), Artificial Intelligence (AI), LoRaWAN, M2M, various IoT platforms; M-Commerce, E-Commerce, Mobile Payment, CMS; Cloud platforms (e.g. Appdirect, ODIN, MS Azure, AWS), Cloud Applications; CRM: Salesforce.com, Hubspot CRM, Sugar CRM, Pipedrive; Jira, Confluence, 37Signals, Basecamp, PlanView, Miro; MS Windows, Apple iOS, Mac OS X, Google Android; xDSL, FTTX, Coax Networks, 3G, LTE, LTE-M, 5G, M2M, WLAN, VoIP, SDN, LoRaWAN, NB-IoT
Soft skills: Persuasiveness, assertiveness and perseverance, Enthusiasm, Clear and persuasive communication, International project and leadership experience, Diplomacy, Team spirit

Languages

German

Native

English

Advanced

Spanish

Elementary

French

Elementary

Italian

Elementary

Education

Inter-university Industrial Engineering Program Hamburg

Dipl.-Ing. oec., Marketing and Automation Technology · Industrial Engineering · Hamburg, Germany

Certifications & licenses

Certified Sales Manager

DIE AKADEMIE

PRINCE2 Foundations

Technical English / Business English Certificate

Uni Hamburg

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Dejan K.