Mark Maczat
Senior Project Leader (Freelancer)
Experience
Senior Project Leader (Freelancer)
Versatel
- Coordination of a complex transformation program to develop and introduce a new IT platform to automate the GPON fibre business with digital e2e-processes
- Set-up of PMO office to track and steer up to 20 different workstreams
- Identification of process improvements delivering significant savings potential
- Coordination between business and IT departments to convert business into technical requirements
- Steering of software suppliers with specific responsibility in the BSS area
Manager
Altman Solon
- Led sell- and buyside CDD projects on fibre network operators in Germany, UK and Italy
- Investigated commercial benefits to merge the tower portfolios of two leading German mobile telcos
- Coordinated sell-side CDD projects on large hyperscale and retail-oriented data centre players
- Conducted buyside commercial due diligence projects on small and medium-sized software companies (healthcare solutions, ERP software for electrician companies, data integration software)
Management Consultant
Freelancer
- Coordinated the definition of business and technical requirements and the tender process for a new artificial intelligence solution to increase customer self-service and to lower costs
- Led the technical development of digital customer self-service channels and touchpoints, harnessing new AI opportunities
- Coordinated the PMO program to digitize and standardize customer service processes together with business and IT departments and the selected software supplier
- Managed a comprehensive quality of service improvement program and set up the PMO, introduced a QoS KPI dashboard to drive continuous improvements in user experience and platform stability
- Led the integration of a user focused movie recommendation service across all platforms which has contributed to significantly higher subscription usage and lower churn rates
- Coordinated the technical integration and successful market introduction of Google Chromecast (second screen solution with Android, iOS, Chrome web browser as sender) in Germany and Austria
- Commercial and technical due diligence projects on European fibre broadband providers
- Led commercial sell- and buyside and technical due diligence projects on European towercos
- Managed a national cable/fibre network strategy project for a leading international cableco
- Conducted a buy-side CDD on a SaaS player providing proactive conversational AI solutions
- Evaluated specific business areas of a leading online classifieds player in the German market to support a private equity firm with the due diligence in an early bid phase
- Developed a new wholesale pricing strategy for a fibre backbone provider to cater different groups of internet service providers
- Defined a new price and discount structure with focus on price optimization
- Prepared the client with negotiation tools (balance of power, concession matrix, battle cards) for upcoming negotiations with key clients
- Supported the development of the growth and internationalization strategy for a leading provider of remote identity verification services to double revenues within 2 years
- Commercial buy-side DD on a global telco infrastructure provider (terrestrial, subsea, datacenters)
- Supported the development of the corporate growth strategy for a leading global media company with focus on digital business models
- Conducted a commercial due diligence on a leading additive manufacturing company (3D printing)
- Accomplished the buy-side due diligence of a global ophthalmic laser manufacturer
- Conducted the buy-side due diligence of an international road logistics platform
- Introduced value-based pricing at a global manufacturer of rail transportation systems (building up on the Siemens MindSphere AI platform)
- Developed the strategic re-orientation for the Direct Marketing and E-Commerce units of a large international publishing house
- Buy-side red flag due diligence on a global software company specializing on unified endpoint management
- Buy-side red flag due diligence on a global reinforcement materials provider
- Strategy update development for the annual meeting of an international paint stripping provider
Project Leader
The Boston Consulting Group
- Developed a global restructuring and offshoring strategy for a European network equipment manufacturer, which reduced costs by over €200 million p.a., and managed consultant teams for the Asian country pilot, detailed business case and global transformation program
- Introduced strategic workforce management at a leading mobile operator in the Czech Republic to steer and synchronize workforce demand and supply in the Technology area (IT/NT), developing immediate and long-term HR measures increasing efficiency and competitiveness
- Investigated the future of travel and transportation in a 15-month project together with the World Economic Forum and top executives from over 50 leading companies from automotive, rail, aviation, hospitality, logistics, IT, telecommunications, and public authorities
Mobile Broadband Consultant
T-Mobile USA
- Fostered knowledge transfer from more mature European mobile broadband markets and supported development of new propositions
Senior Marketing Manager Mobile Broadband
T-Mobile International / Deutsche Telekom
- Marketing strategy and proposition development for 10 European T-Mobile countries with more than 4 million mobile broadband subscribers and over €500 million annual revenues
- Managed strategic key programs and cross-functional multi-national teams
Consultant / Senior Consultant
Detecon International
- Telecommunications and media consulting focused on innovation management and marketing
Business Analyst / Consultant
Accenture
- Telecommunications and high-tech practice: finance/controlling and CRM process consultant in SAP and Siebel software projects
Summary
Experienced manager with more than 25 years track record in top management consulting and operational roles in the telco, tech, and media industries. Exceptional analytical skills, particularly in problem-solving and strategic planning, coupled with a proven ability to effectively engage, communicate, and collaborate across all organizational levels. Deep know-how in strategy development, new business models, product development, digital transformation, AI, software integration projects, PMO, and M&A.
Languages
Education
Kellogg School of Management, Northwestern University
Executive Master of Business Administration · Business Administration · Chicago, United States · magna cum laude (1,4)
Technical University of Dresden
Master in Business Informatics · Business Informatics · Dresden, Germany · cum laude (1,8)
Certifications & licenses
Project Management Professional
PROJECT MANAGEMENT INSTITUTE (PMI)
Profile
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