Hakan Kisa
Senior IT Manager & Project Manager
Experience
Senior IT Manager & Project Manager
SHE Information Technology AG
- Management of complex infrastructure initiatives (digital transformation, cloud migration from OpenStack to MS Azure, BSI C5 compliance), including cost control and optimization across multiple business units.
- Leading a strategic cloud transformation project at the end customer to ensure scalability, compliance, and business impact, including budget, schedule, and scope planning.
- Leading interdisciplinary teams in operational and project contexts to deliver innovative, scalable, and secure IT infrastructures.
- Implementing agile processes and ceremonies to foster innovation, continuous improvement, and increase adaptability within the IT organization.
- Strategic planning and management of resources, budgets, milestones, and active communication with customers and stakeholders.
Multi-Project Manager & IT Change Manager
SOLCOM GmbH
- Strategic management of company-wide escalation projects in IT, finance, sales, legal, HR, and organization to effectively implement the corporate strategy.
- Successful leadership of critical initiatives aligned with strategic corporate goals and sustainable business impact.
- Introduction and implementation of change management measures for cost control, efficiency improvement, process optimization, and cultural transformation.
- Establishing a company-wide project portfolio management (PPM) for transparent prioritization and management of strategic initiatives.
- Designing and optimizing the operational organization for several critical applications in cloud and on-premise environments.
Interim IT Manager, Project & Transformation Manager
GALA Group GmbH
- Strategic leadership of an international Sales & Operations Planning (S&OP) program to synchronize sales, production, and supply chain across multiple international sites.
- Building an integrated S&OP structure with clearly defined roles, processes, cost control, and IT support to improve planning, resource efficiency, and delivery reliability.
- Conducting license analyses, evaluating savings potentials, contract controlling, and managing external license audits.
- Establishing a Project Management Office (PMO) to professionalize and standardize project management across the company.
Interim Manager & Change Manager
GG Brands GmbH
- Strategic responsibility for the further development of the IT landscape focusing on process optimization, scalability, and excellent service quality to support company growth.
- Introducing and integrating IT service management practices together with agile development methods to increase efficiency and team orientation.
- Leading the expansion and technological modernization of the IT infrastructure to ensure long-term innovation capability and scaling potential.
- Optimizing operational processes of several production applications, including support and operations playbooks.
Interim QA Manager
Audi AG / Vision11 GmbH
- Leading quality and process-oriented initiatives in the automotive infotainment area (myAudi) with direct contribution to product strategy and implementation of the technology roadmap within the SAFe framework.
- Responsible for QA operations with over 25 internal and external team members in various roles.
- Optimizing work organization and operational processes for quality assurance.
- Managing targeted measures to improve the digital in-car experience by integrating new technologies, user feedback, and data-driven trend analyses.
- Improving product quality and development efficiency by implementing structured QA processes and promoting collaboration between product management, development, and strategy.
Co-Founder, Managing Director & CTO
Chatplane OGH
- Overall responsibility for company leadership, technology direction and innovative go-to-market AI cloud solutions to optimize customer and employee experience.
- Strategic management of product development, technology management and cloud architecture (MS Azure) focusing on scalability, innovation and regulatory compliance.
- End-to-end responsibility for scaling digital products – from market analysis and validation to launch – using agile frameworks to speed up development cycles and time-to-market.
Interim Manager & Multi-Project Manager
Stadtwerke München GmbH
- Strategic IT leadership across multiple business units to ensure high service quality, scalability and operational efficiency in the public sector.
- Overall responsibility for the national mobility program Mobility Inside – building and managing a consortium of 15 municipal transport operators to develop app-based, cross-state public transport navigation including shared backend processes.
- Implementation of modern IT service management frameworks and agile methods to sustainably optimize service delivery and cross-team collaboration.
- Leading the structural modernization and expansion of the IT infrastructure as a foundation for company growth and digital transformation in public services.
Project Manager & Scrum Master
Audi AG / Vision11 GmbH
- Leading strategically important agile projects in a SAFe environment to ensure GDPR compliance and advance CRM systems in the connected car context.
- Introducing agile frameworks (Scrum/SAFe) in complex organizations to boost team performance and targeted delivery of strategic product increments.
- Facilitating and managing PI planning workshops to synchronize multiple product and platform teams across digital vehicle development.
- Serving as Scrum Master and agile project lead in the SAFe context (including PI planning and ART synchronization).
Program & Multi-Project Manager
SPAR Business Services GmbH
- Overall responsibility for managing 11 company-wide projects simultaneously in IT, logistics, finance and retail operations – including projects related to integrating a sports goods company (Hervis).
- Leading strategically important projects to support company growth, system harmonization and digital transformation in an international retail environment.
- Introducing structured processes for requirements and stakeholder management to ensure clear goal setting, high transparency and effective expectation management.
- Applying hybrid project methods to promote agility, predictability and operational efficiency – tailored to the needs of a dynamic retail environment under high change pressure.
Founder, Managing Partner & IT Consultant
KISA IT Consulting GmbH & Co. KG
- Strategic consulting and operational management of complex project, product and technology portfolios with a focus on digital transformation, scalability and regulatory requirements.
- Advising C-level executives on product strategy, innovation management and technology competitive positioning.
- Developing and implementing strategic roadmaps to strengthen technology excellence, optimize processes and deliver sustainable business impact.
- Building, leading and developing global teams in IT strategy, portfolio and technology – with special expertise in compliance-critical, regulated industries.
- Leading company-wide transformation initiatives using agile frameworks (SAFe, Scrum, Kanban) to drive innovation, flexibility and time-to-value.
- Establishing and maintaining strategic partnerships with clients, technology partners and service providers to execute joint innovation and scaling projects.
Project Manager
Jaguar LandRover Ltd. / AVL DiTest GmbH
- Led complex automotive projects to develop and implement innovative diagnostic solutions tailored to customer needs.
- Coordinated international, cross-functional teams and built strategic relationships with CTO-level tech leaders to ensure clear technological and business goals.
- Applied agile methods to accelerate development cycles, reduce time-to-market, and establish a continuous innovation process in vehicle diagnostics and service.
Multi-Project Manager
MediaMarkt Saturn Retail Group
- Successfully initiated and implemented an enterprise-wide IT service management system to standardize processes and improve service quality across 15 national subsidiaries.
- Coordinated cross-functional teams to optimize IT service processes and ensure seamless integration of new systems into existing IT environments.
- Managed strategic IT projects focused on advancing operational processes and IT systems in a highly dynamic, international retail environment with an emphasis on scalability and business continuity.
Software Developer & Solution Architect
Versicherungskammer Bayern
- Designed and implemented scalable, business-critical Java applications in a highly regulated insurance environment – focusing on stability, maintainability, and efficiency.
- Developed and executed comprehensive IT security and compliance strategies to protect mission-critical systems, considering regulatory requirements.
- Collaborated closely with business units and IT to continuously optimize the software landscape and align technical solutions with strategic business goals and regulatory requirements.
Summary
As a certified and results-oriented Senior IT and Project Manager, I bring over 20 years of experience and a proven track record leading complex projects across various industries. I have solid knowledge in both agile and traditional project methods and hold certifications as PMP®, CSPO, CSM, and ISO/IEC 27001 ISMS Lead Implementer.
My passion lies in program and project management, project portfolio management, and strategic development. I place great emphasis on aligning all initiatives with business goals to create lasting value.
I stand for strategic planning, efficient cross-functional collaboration, and reliable, on-time results within defined budgets. As a committed lifelong learner, I am always open to innovation and continuous improvement to deliver excellent outcomes.
Skills
- Project & Program Management
- Agile Methods (Scrum, Safe, Kanban)
- Cloud Infrastructure & Migration (Ms Azure, Gcp, Openstack)
- Change & Transformation Management
- Quality & Risk Management
- It Security & Compliance (Iso/iec 27001, C5)
- Stakeholder & Interface Management
- It Service Management (Itsm), Itil-oriented Processes
- Project And Portfolio Management (Jira, Ms Project, Confluence, Monday)
- Multi-project Control, Resource & Budget Planning
- Establishing And Leading Pmo Structures
- Ms Azure, Google Cloud Platform (Gcp), Openstack
- Kubernetes, Terraform, Ci/cd Pipelines
- It Infrastructure Modernization & Scaling
- Deployment Automation (Azure Devops, Argocd)
- Safe (Scaled Agile Framework), Scrum, Kanban
- Implementing Agile Frameworks In Complex Organizations
- Agile Coaching, Pi Planning, Product Increment Management
- Hybrid Project Methods In An Enterprise Environment
- Iso/iec 27001 – Lead Implementer, C5 (Cloud Compliance), Gdpr
- It Risk Management & Certification Readiness
- Architecture Compliance & It Governance In Regulated Industries
- Cybersecurity Strategies & Operational Implementation
- Strategic Product Development & Roadmaps
- Artificial Intelligence & Chatbot Architectures
- Digital Experience Platform (Myaudi, Crm, Connected Services)
- Scaling Digital Solutions From Mvp To Go-to-market
- Strategic Foresight & Innovation Capability
- Results Orientation & Business Impact
- Willingness To Change & Decisiveness
- Persuasive Communication & Stakeholder Management
- Inclusive Leadership & Cross-team Collaboration
Languages
Education
Fern University of Hagen
Master of Science, paused · Hagen, Germany
University of Applied Sciences Regensburg
Diploma in Computer Science (FH) · Regensburg, Germany
Certifications & licenses
Project Management Professional (PMP)®
PMI
Certified ScrumMaster®
SCRUM ALLIANCE®
Certified Scrum Product Owner®
SCRUM ALLIANCE®
PECB Certified ISO/IEC 27001 Lead Implementer
PECB
Profile
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