Hakan Kisa - Infrastructure Team and Project Lead

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Sinzing, Germany

Experience

Aug 2024 - Present

1 year

Ludwigshafen, Germany

Infrastructure Team and Project Lead

SHE Informationstechnologie AG

Led strategic infrastructure projects and managed teams in operations as well as transformation initiatives from on-premise to cloud solutions.
Successfully managed transformation projects from on-premise to Azure cloud infrastructures.
Guided teams in meeting C5 certification requirements across multiple business units.
Coordinated between project teams and operations to ensure stable IT operations.

Feb 2023 - Dec 2023

11 months

Reutlingen, Germany

Multi-Project Manager & IT Change Manager

SOLCOM GmbH

Managed and strategically led escalation projects in IT, finance, sales, legal, HR, and organization to efficiently implement corporate strategy.
Successfully led and managed escalation projects in line with company objectives.
Initiated and implemented change management processes to optimize operational efficiency.
Established a project portfolio management (PPM) for focused orchestration of all project initiatives.

Aug 2022 - Mar 2023

8 months

Ansbach, Germany

Interim Manager, Project & Transformation Manager

GALA Group GmbH

Established project management processes and led various international projects.
Directed critical international projects and ensured on-time delivery.
Significantly improved project transparency and progress tracking by introducing and monitoring new PM processes.
Set up a company-wide PMO with standardized methods for efficient project management.

May 2021 - Dec 2021

8 months

Berlin, Germany

Interim and Change Manager

GG Brands GmbH

Provided strategic IT leadership, optimized processes, and improved IT services.
Successfully introduced and implemented IT service management and agile development methods.
Expanded IT infrastructure and systems to support the company's continuous growth and scalability.

Aug 2020 - Aug 2022

2 years 1 month

Ingolstadt, Germany

Interim QA Manager

Audi AG

Led quality assurance (QA) for the myAudi program under the SAFe model with a focus on integration into vehicle technology and infotainment systems.
Significantly increased process efficiency and optimized quality standards by introducing a dedicated QA process model.
Promoted transparency and collaboration through agile methods, leading to improved integration and functionality of connected infotainment systems.

Jan 2020 - Dec 2023

4 years

Co-Founder & Managing Director

Chatplane® OHG – Digitale Assistenzsysteme

Developed and operated innovative AI-powered assistant systems to optimize employee and customer processes, based on a custom cloud platform on Microsoft Azure.
Handled strategic product development including go-to-market and operational scaling of the company.
Led architecture, IT security, and cloud infrastructure management while ensuring regulatory compliance.

May 2018 - Nov 2019

1 year 7 months

Munich, Germany

Interim Manager and Multi-Project Manager

Stadtwerke München GmbH & Münchner Verkehrsbetriebe GmbH

Provided strategic IT leadership, optimized processes, and improved IT services.
Successfully introduced and implemented IT service management and agile development methods.
Expanded IT infrastructure and systems to support the company's continuous growth and scalability.

Jan 2017 - Aug 2018

1 year 8 months

Ingolstadt, Germany

Project Manager and Scrum Master

Audi AG

Led two agile projects within a SAFe program to ensure GDPR compliance and optimize customer relationship management.
Increased data security and customer satisfaction through successful GDPR implementation.
Successfully introduced and consistently applied agile methods, including all Scrum ceremonies.
Organized and conducted PI planning workshops for smooth project coordination and planning.

Dec 2015 - Dec 2016

1 year 1 month

Salzburg, Austria

Program and Multi-Project Manager

SPAR Business Services GmbH

Managed cross-departmental projects to achieve strategic business objectives.
Effectively handled requirements and stakeholder management to secure project goals and expectations.
Introduced hybrid methods for a flexible project environment.

Oct 2014 - Oct 2015

1 year 1 month

Coventry, United Kingdom

Project Manager

Jaguar Land Rover Ltd.

Led an end-customer project for diagnostic systems as part of R&D goals.
Successfully directed the development of diagnostic devices and a full toolchain with three developer teams in close collaboration with the CTO.
Introduced agile methods to noticeably boost development speed and result quality.

Jan 2014 - Present

11 years 7 months

Sinzing, Germany

Managing Director & IT Consultant

KISA IT Consulting GmbH & Co. KG

Held long-term leadership roles (Managing Director, Interim Manager, Change Manager, Program and Project Lead, etc.) in highly complex IT transformation projects.
Developed and executed strategic IT roadmaps for mid-sized and international companies, focusing on digital transformation, IT infrastructure, and process optimization.
Built, scaled, and led IT organizations with globally distributed teams, overseeing technical architectures, security, and compliance in regulated environments.
Led business-critical IT projects and change initiatives, including transforming IT landscapes and implementing innovative technologies.
Advised and coached C-level executives on IT strategy, scalability, and efficiency improvements using agile methods and modern IT governance.

Apr 2012 - Sep 2014

2 years 6 months

Ingolstadt, Germany

Multi-Project Manager

MediaMarktSaturn Retail Group

Successfully implemented and rolled out a company-wide IT service management system to standardize and streamline operations and improve service quality across 15 country subsidiaries.
Coordinated interdisciplinary teams to optimize IT service processes and ensure seamless integration with existing infrastructure.
Led strategic IT projects to optimize processes and IT systems in a highly complex retail environment.

Jan 2002 - Apr 2012

10 years 4 months

Munich, Germany

Software Developer & Solution Architect

Versicherungskammer Bayern

Designed and implemented scalable, mission-critical Java applications for the insurance industry.
Designed and enforced IT security and compliance measures for mission-critical applications.
Worked closely with business and IT departments to continuously improve the software landscape.

Summary

Strategic expertise through leading and driving company success with effective portfolio and IT management.
Comprehensive IT leadership skills from about 25 years of experience in IT management, leading international teams, and implementing transformative technology solutions.
Operational efficiency by optimizing business processes and workflows with targeted use of appropriate agile methods.
Strong interpersonal skills through building professional C-level relationships, focused vendor management, and cross-functional team leadership.
Result-driven problem solving and success by executing effective IT strategies with measurable outcomes in dynamic environments.

Languages

German

Native

English

Advanced

Turkish

Advanced

Education

Oct 2009 - Jun 2016