Hakan Kisa

Infrastructure Team and Project Lead

Sinzing, Germany

Experience

Aug 2024 - Present
1 year
Ludwigshafen, Germany

Infrastructure Team and Project Lead

SHE Informationstechnologie AG

  • Led strategic infrastructure projects and managed teams in operations as well as transformation initiatives from on-premise to cloud solutions.
  • Successfully managed transformation projects from on-premise to Azure cloud infrastructures.
  • Guided teams in meeting C5 certification requirements across multiple business units.
  • Coordinated between project teams and operations to ensure stable IT operations.
Feb 2023 - Dec 2023
11 months
Reutlingen, Germany

Multi-Project Manager & IT Change Manager

SOLCOM GmbH

  • Managed and strategically led escalation projects in IT, finance, sales, legal, HR, and organization to efficiently implement corporate strategy.
  • Successfully led and managed escalation projects in line with company objectives.
  • Initiated and implemented change management processes to optimize operational efficiency.
  • Established a project portfolio management (PPM) for focused orchestration of all project initiatives.
Aug 2022 - Mar 2023
8 months
Ansbach, Germany

Interim Manager, Project & Transformation Manager

GALA Group GmbH

  • Established project management processes and led various international projects.
  • Directed critical international projects and ensured on-time delivery.
  • Significantly improved project transparency and progress tracking by introducing and monitoring new PM processes.
  • Set up a company-wide PMO with standardized methods for efficient project management.
May 2021 - Dec 2021
8 months
Berlin, Germany

Interim and Change Manager

GG Brands GmbH

  • Provided strategic IT leadership, optimized processes, and improved IT services.
  • Successfully introduced and implemented IT service management and agile development methods.
  • Expanded IT infrastructure and systems to support the company's continuous growth and scalability.
Aug 2020 - Aug 2022
2 years 1 month
Ingolstadt, Germany

Interim QA Manager

Audi AG

  • Led quality assurance (QA) for the myAudi program under the SAFe model with a focus on integration into vehicle technology and infotainment systems.
  • Significantly increased process efficiency and optimized quality standards by introducing a dedicated QA process model.
  • Promoted transparency and collaboration through agile methods, leading to improved integration and functionality of connected infotainment systems.
Jan 2020 - Dec 2023
4 years

Co-Founder & Managing Director

Chatplane® OHG – Digitale Assistenzsysteme

  • Developed and operated innovative AI-powered assistant systems to optimize employee and customer processes, based on a custom cloud platform on Microsoft Azure.
  • Handled strategic product development including go-to-market and operational scaling of the company.
  • Led architecture, IT security, and cloud infrastructure management while ensuring regulatory compliance.
May 2018 - Nov 2019
1 year 7 months
Munich, Germany

Interim Manager and Multi-Project Manager

Stadtwerke München GmbH & Münchner Verkehrsbetriebe GmbH

  • Provided strategic IT leadership, optimized processes, and improved IT services.
  • Successfully introduced and implemented IT service management and agile development methods.
  • Expanded IT infrastructure and systems to support the company's continuous growth and scalability.
Jan 2016 - Aug 2018
1 year 8 months
Ingolstadt, Germany

Project Manager and Scrum Master

Audi AG

  • Led two agile projects within a SAFe program to ensure GDPR compliance and optimize customer relationship management.
  • Increased data security and customer satisfaction through successful GDPR implementation.
  • Successfully introduced and consistently applied agile methods, including all Scrum ceremonies.
  • Organized and conducted PI planning workshops for smooth project coordination and planning.
Dec 2015 - Dec 2016
1 year 1 month
Salzburg, Austria

Program and Multi-Project Manager

SPAR Business Services GmbH

  • Managed cross-departmental projects to achieve strategic business objectives.
  • Effectively handled requirements and stakeholder management to secure project goals and expectations.
  • Introduced hybrid methods for a flexible project environment.
Oct 2014 - Oct 2015
1 year 1 month
Coventry, United Kingdom

Project Manager

Jaguar Land Rover Ltd.

  • Led an end-customer project for diagnostic systems as part of R&D goals.
  • Successfully directed the development of diagnostic devices and a full toolchain with three developer teams in close collaboration with the CTO.
  • Introduced agile methods to noticeably boost development speed and result quality.
Jan 2014 - Present
11 years 7 months
Sinzing, Germany

Managing Director & IT Consultant

KISA IT Consulting GmbH & Co. KG

  • Held long-term leadership roles (Managing Director, Interim Manager, Change Manager, Program and Project Lead, etc.) in highly complex IT transformation projects.
  • Developed and executed strategic IT roadmaps for mid-sized and international companies, focusing on digital transformation, IT infrastructure, and process optimization.
  • Built, scaled, and led IT organizations with globally distributed teams, overseeing technical architectures, security, and compliance in regulated environments.
  • Led business-critical IT projects and change initiatives, including transforming IT landscapes and implementing innovative technologies.
  • Advised and coached C-level executives on IT strategy, scalability, and efficiency improvements using agile methods and modern IT governance.
Apr 2012 - Sep 2014
2 years 6 months
Ingolstadt, Germany

Multi-Project Manager

MediaMarktSaturn Retail Group

  • Successfully implemented and rolled out a company-wide IT service management system to standardize and streamline operations and improve service quality across 15 country subsidiaries.
  • Coordinated interdisciplinary teams to optimize IT service processes and ensure seamless integration with existing infrastructure.
  • Led strategic IT projects to optimize processes and IT systems in a highly complex retail environment.
Jan 2002 - Apr 2012
10 years 4 months
Munich, Germany

Software Developer & Solution Architect

Versicherungskammer Bayern

  • Designed and implemented scalable, mission-critical Java applications for the insurance industry.
  • Designed and enforced IT security and compliance measures for mission-critical applications.
  • Worked closely with business and IT departments to continuously improve the software landscape.

Summary

  • Strategic expertise through leading and driving company success with effective portfolio and IT management.
  • Comprehensive IT leadership skills from about 25 years of experience in IT management, leading international teams, and implementing transformative technology solutions.
  • Operational efficiency by optimizing business processes and workflows with targeted use of appropriate agile methods.
  • Strong interpersonal skills through building professional C-level relationships, focused vendor management, and cross-functional team leadership.
  • Result-driven problem solving and success by executing effective IT strategies with measurable outcomes in dynamic environments.

Languages

German
Native
English
Advanced
Turkish
Advanced

Education

Oct 2009 - Jun 2016

Freie Universität Hagen

Master of Science, Software Engineering and Programming Languages · Hagen, Germany

Oct 1996 - Jun 2001

Fachhochschule Regensburg

Diploma · Computer Science · Regensburg, Germany

Certifications & licenses

Project Management Professional (PMP)

Project Management Institute (PMI)

Certified Scrum Master (CSM)

Scrum Alliance

Certified Scrum Product Owner (CSPO)

Scrum Alliance

ISO/IEC 27001 – Lead Implementer

PECB

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