Recommended expert

Hakan Kisa

Senior IT Manager & Project Manager

Hakan Kisa
Sinzing, Germany

Experience

Aug 2024 - May 2025
10 months

Senior IT Manager & Project Manager

SHE Information Technology AG

  • Management of complex infrastructure initiatives (digital transformation, cloud migration from OpenStack to MS Azure, BSI C5 compliance), including cost control and optimization across multiple business units.
  • Leading a strategic cloud transformation project at the end customer to ensure scalability, compliance, and business impact, including budget, schedule, and scope planning.
  • Leading interdisciplinary teams in operational and project contexts to deliver innovative, scalable, and secure IT infrastructures.
  • Implementing agile processes and ceremonies to foster innovation, continuous improvement, and increase adaptability within the IT organization.
  • Strategic planning and management of resources, budgets, milestones, and active communication with customers and stakeholders.
Feb 2023 - Dec 2023
11 months

Multi-Project Manager & IT Change Manager

SOLCOM GmbH

  • Strategic management of company-wide escalation projects in IT, finance, sales, legal, HR, and organization to effectively implement the corporate strategy.
  • Successful leadership of critical initiatives aligned with strategic corporate goals and sustainable business impact.
  • Introduction and implementation of change management measures for cost control, efficiency improvement, process optimization, and cultural transformation.
  • Establishing a company-wide project portfolio management (PPM) for transparent prioritization and management of strategic initiatives.
  • Designing and optimizing the operational organization for several critical applications in cloud and on-premise environments.
Aug 2022 - Mar 2023
8 months

Interim IT Manager, Project & Transformation Manager

GALA Group GmbH

  • Strategic leadership of an international Sales & Operations Planning (S&OP) program to synchronize sales, production, and supply chain across multiple international sites.
  • Building an integrated S&OP structure with clearly defined roles, processes, cost control, and IT support to improve planning, resource efficiency, and delivery reliability.
  • Conducting license analyses, evaluating savings potentials, contract controlling, and managing external license audits.
  • Establishing a Project Management Office (PMO) to professionalize and standardize project management across the company.
May 2021 - Dec 2022
1 year 8 months

Interim Manager & Change Manager

GG Brands GmbH

  • Strategic responsibility for the further development of the IT landscape focusing on process optimization, scalability, and excellent service quality to support company growth.
  • Introducing and integrating IT service management practices together with agile development methods to increase efficiency and team orientation.
  • Leading the expansion and technological modernization of the IT infrastructure to ensure long-term innovation capability and scaling potential.
  • Optimizing operational processes of several production applications, including support and operations playbooks.
Aug 2020 - Aug 2022
2 years 1 month

Interim QA Manager

Audi AG / Vision11 GmbH

  • Leading quality and process-oriented initiatives in the automotive infotainment area (myAudi) with direct contribution to product strategy and implementation of the technology roadmap within the SAFe framework.
  • Responsible for QA operations with over 25 internal and external team members in various roles.
  • Optimizing work organization and operational processes for quality assurance.
  • Managing targeted measures to improve the digital in-car experience by integrating new technologies, user feedback, and data-driven trend analyses.
  • Improving product quality and development efficiency by implementing structured QA processes and promoting collaboration between product management, development, and strategy.
Jan 2020 - Dec 2023
4 years

Co-Founder, Managing Director & CTO

Chatplane OGH

  • Overall responsibility for company leadership, technology direction and innovative go-to-market AI cloud solutions to optimize customer and employee experience.
  • Strategic management of product development, technology management and cloud architecture (MS Azure) focusing on scalability, innovation and regulatory compliance.
  • End-to-end responsibility for scaling digital products – from market analysis and validation to launch – using agile frameworks to speed up development cycles and time-to-market.
May 2018 - Nov 2019
1 year 7 months

Interim Manager & Multi-Project Manager

Stadtwerke München GmbH

  • Strategic IT leadership across multiple business units to ensure high service quality, scalability and operational efficiency in the public sector.
  • Overall responsibility for the national mobility program Mobility Inside – building and managing a consortium of 15 municipal transport operators to develop app-based, cross-state public transport navigation including shared backend processes.
  • Implementation of modern IT service management frameworks and agile methods to sustainably optimize service delivery and cross-team collaboration.
  • Leading the structural modernization and expansion of the IT infrastructure as a foundation for company growth and digital transformation in public services.
Jan 2017 - Aug 2018
1 year 8 months

Project Manager & Scrum Master

Audi AG / Vision11 GmbH

  • Leading strategically important agile projects in a SAFe environment to ensure GDPR compliance and advance CRM systems in the connected car context.
  • Introducing agile frameworks (Scrum/SAFe) in complex organizations to boost team performance and targeted delivery of strategic product increments.
  • Facilitating and managing PI planning workshops to synchronize multiple product and platform teams across digital vehicle development.
  • Serving as Scrum Master and agile project lead in the SAFe context (including PI planning and ART synchronization).
Jan 2016 - Dec 2016
1 year

Program & Multi-Project Manager

SPAR Business Services GmbH

  • Overall responsibility for managing 11 company-wide projects simultaneously in IT, logistics, finance and retail operations – including projects related to integrating a sports goods company (Hervis).
  • Leading strategically important projects to support company growth, system harmonization and digital transformation in an international retail environment.
  • Introducing structured processes for requirements and stakeholder management to ensure clear goal setting, high transparency and effective expectation management.
  • Applying hybrid project methods to promote agility, predictability and operational efficiency – tailored to the needs of a dynamic retail environment under high change pressure.
Oct 2014 - Present
11 years 5 months

Founder, Managing Partner & IT Consultant

KISA IT Consulting GmbH & Co. KG

  • Strategic consulting and operational management of complex project, product and technology portfolios with a focus on digital transformation, scalability and regulatory requirements.
  • Advising C-level executives on product strategy, innovation management and technology competitive positioning.
  • Developing and implementing strategic roadmaps to strengthen technology excellence, optimize processes and deliver sustainable business impact.
  • Building, leading and developing global teams in IT strategy, portfolio and technology – with special expertise in compliance-critical, regulated industries.
  • Leading company-wide transformation initiatives using agile frameworks (SAFe, Scrum, Kanban) to drive innovation, flexibility and time-to-value.
  • Establishing and maintaining strategic partnerships with clients, technology partners and service providers to execute joint innovation and scaling projects.
Oct 2014 - Oct 2015
1 year 1 month

Project Manager

Jaguar LandRover Ltd. / AVL DiTest GmbH

  • Led complex automotive projects to develop and implement innovative diagnostic solutions tailored to customer needs.
  • Coordinated international, cross-functional teams and built strategic relationships with CTO-level tech leaders to ensure clear technological and business goals.
  • Applied agile methods to accelerate development cycles, reduce time-to-market, and establish a continuous innovation process in vehicle diagnostics and service.
Apr 2012 - Sep 2014
2 years 6 months

Multi-Project Manager

MediaMarkt Saturn Retail Group

  • Successfully initiated and implemented an enterprise-wide IT service management system to standardize processes and improve service quality across 15 national subsidiaries.
  • Coordinated cross-functional teams to optimize IT service processes and ensure seamless integration of new systems into existing IT environments.
  • Managed strategic IT projects focused on advancing operational processes and IT systems in a highly dynamic, international retail environment with an emphasis on scalability and business continuity.
Jan 2002 - Apr 2012
10 years 4 months

Software Developer & Solution Architect

Versicherungskammer Bayern

  • Designed and implemented scalable, business-critical Java applications in a highly regulated insurance environment – focusing on stability, maintainability, and efficiency.
  • Developed and executed comprehensive IT security and compliance strategies to protect mission-critical systems, considering regulatory requirements.
  • Collaborated closely with business units and IT to continuously optimize the software landscape and align technical solutions with strategic business goals and regulatory requirements.

Summary

As a certified and results-oriented Senior IT and Project Manager, I bring over 20 years of experience and a proven track record leading complex projects across various industries. I have solid knowledge in both agile and traditional project methods and hold certifications as PMP®, CSPO, CSM, and ISO/IEC 27001 ISMS Lead Implementer.

My passion lies in program and project management, project portfolio management, and strategic development. I place great emphasis on aligning all initiatives with business goals to create lasting value.

I stand for strategic planning, efficient cross-functional collaboration, and reliable, on-time results within defined budgets. As a committed lifelong learner, I am always open to innovation and continuous improvement to deliver excellent outcomes.

Skills

  • Project & Program Management
  • Agile Methods (Scrum, Safe, Kanban)
  • Cloud Infrastructure & Migration (Ms Azure, Gcp, Openstack)
  • Change & Transformation Management
  • Quality & Risk Management
  • It Security & Compliance (Iso/iec 27001, C5)
  • Stakeholder & Interface Management
  • It Service Management (Itsm), Itil-oriented Processes
  • Project And Portfolio Management (Jira, Ms Project, Confluence, Monday)
  • Multi-project Control, Resource & Budget Planning
  • Establishing And Leading Pmo Structures
  • Ms Azure, Google Cloud Platform (Gcp), Openstack
  • Kubernetes, Terraform, Ci/cd Pipelines
  • It Infrastructure Modernization & Scaling
  • Deployment Automation (Azure Devops, Argocd)
  • Safe (Scaled Agile Framework), Scrum, Kanban
  • Implementing Agile Frameworks In Complex Organizations
  • Agile Coaching, Pi Planning, Product Increment Management
  • Hybrid Project Methods In An Enterprise Environment
  • Iso/iec 27001 – Lead Implementer, C5 (Cloud Compliance), Gdpr
  • It Risk Management & Certification Readiness
  • Architecture Compliance & It Governance In Regulated Industries
  • Cybersecurity Strategies & Operational Implementation
  • Strategic Product Development & Roadmaps
  • Artificial Intelligence & Chatbot Architectures
  • Digital Experience Platform (Myaudi, Crm, Connected Services)
  • Scaling Digital Solutions From Mvp To Go-to-market
  • Strategic Foresight & Innovation Capability
  • Results Orientation & Business Impact
  • Willingness To Change & Decisiveness
  • Persuasive Communication & Stakeholder Management
  • Inclusive Leadership & Cross-team Collaboration

Languages

German
Native
Turkish
Native
English
Advanced

Education

Oct 2009 - Jun 2016

Fern University of Hagen

Master of Science, paused · Hagen, Germany

Oct 1996 - Jun 2001

University of Applied Sciences Regensburg

Diploma in Computer Science (FH) · Regensburg, Germany

Certifications & licenses

Project Management Professional (PMP)®

PMI

Certified ScrumMaster®

SCRUM ALLIANCE®

Certified Scrum Product Owner®

SCRUM ALLIANCE®

PECB Certified ISO/IEC 27001 Lead Implementer

PECB

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Hakan based?

Hakan is based in Sinzing, Germany and prefers 100% remote projects.

What languages does Hakan speak?

Hakan speaks the following languages: German (Native), Turkish (Native), English (Advanced).

How many years of experience does Hakan have?

Hakan has at least 24 years of experience. During this time, Hakan has worked in at least 13 different roles and for 12 different companies. The average length of individual experience is 1 year and 10 months. Note that Hakan may not have shared all experience and actually has more experience.

What roles would Hakan be best suited for?

Based on recent experience, Hakan would be well-suited for roles such as: Senior IT Manager & Project Manager, Multi-Project Manager & IT Change Manager, Interim IT Manager, Project & Transformation Manager.

What is Hakan's latest experience?

Hakan's most recent position is Senior IT Manager & Project Manager at SHE Information Technology AG.

What companies has Hakan worked for in recent years?

In recent years, Hakan has worked for SHE Information Technology AG, SOLCOM GmbH, GALA Group GmbH, GG Brands GmbH, and Audi AG / Vision11 GmbH.

Which industries is Hakan most experienced in?

Hakan is most experienced in industries like Information Technology (IT), Professional Services, and Insurance. Hakan also has some experience in Automotive, Retail, and Utility Services.

Which business areas is Hakan most experienced in?

Hakan is most experienced in business areas like Information Technology (IT), Project Management, and Strategy and Planning. Hakan also has some experience in Product Development, Operations, and Quality Assurance (QA).

Which industries has Hakan worked in recently?

Hakan has recently worked in industries like Information Technology (IT), Professional Services, and Automotive.

Which business areas has Hakan worked in recently?

Hakan has recently worked in business areas like Information Technology (IT), Project Management, and Strategy and Planning.

What is Hakan's education?

Hakan holds a Master from Fern University of Hagen.

Does Hakan have any certificates?

Hakan has 4 certificates. Among them, these include: Project Management Professional (PMP)®, Certified ScrumMaster®, and Certified Scrum Product Owner®.

What is the availability of Hakan?

Hakan is immediately available full-time for suitable projects.

What is the rate of Hakan?

Hakan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Hakan?

To hire Hakan, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
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Market avg: 740-900 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.