Serhat Küpeli
Scrum Coach
Experience
Jan 2024 - Present
1 year 7 monthsGermany
Scrum Coach
Hochschule
- Support in applying agile principles and practices
- Training and coaching the Scrum team and leaders on agile ways of working and self-organizing
- Running retrospectives and identifying continuous improvement actions
- Identifying impediments and coordinating actions to remove them
- Coordinating sprint planning, daily stand-ups, reviews, and retrospectives
- Helping manage project tools (JIRA, Confluence, Concept Board)
- Setting up more Scrum teams and cross-team communication and metrics
Mar 2023 - Sep 2023
7 monthsGermany
ITSM Consultant & Scrum Coach
IT-Dienstleister
- Setting up the Scrum process and a shared understanding of roles in the project
- Creating a process map to compare existing processes with required ones from the standard
- Identifying missing or to-be-optimized process and role descriptions to achieve ISO 20000 certification
- Implementing the open actions
- Conducting an internal audit in preparation for the certification
- Facilitating Scrum meetings like daily stand-ups, sprint planning, sprint review and sprint retrospective
- Identifying and removing obstacles that keep the team from working efficiently
- Promoting collaboration and communication within the team and with external stakeholders
Jul 2021 - Dec 2021
6 monthsGermany
Change Manager
Produzierendes Gewerbe
- Defining and aligning a change roadmap
- Setting up a transition board to better manage all change management activities
- Identifying, implementing, and tracking the effectiveness of all change activities
- Regularly aligning business goals with the objectives and tasks of the transition board
Jan 2020 - Dec 2024
5 yearsGermany
Anforderungsmanager & Technisches Lösungsmanagement
Behörde
- Capturing and aligning customer needs
- Assessing feasibility and developing implementation options
- Planning proposals from a technical and commercial perspective
- Managing process-compliant takeover of operations (classical, agile & hybrid)
- Presenting project results to management
Jan 2020 - Dec 2022
3 yearsGermany
IT-Service Management Berater & Agile Coach
IT-Dienstleister
- Setting up the Scrum process and a shared understanding of roles in the project
- Creating a process map to compare existing processes with the recommended ones from the ITIL framework
- Gathering requirements and helping select the new overarching IT service management system for IT
- Managing the implementation of open actions
- Facilitating Scrum meetings like daily stand-ups, sprint planning, sprint review and sprint retrospective
- Identifying and removing obstacles that prevent the team from working efficiently
- Promoting collaboration and communication within the team and with external stakeholders
- Coaching the customer's IT service management area
- Coaching project teams and leaders in agile working methods
May 2019 - Present
6 years 3 monthsCologne, Germany
Managing Director
PCG Pure Consultant GmbH
Mar 2018 - Present
7 years 5 monthsGermany
Trainer für SCRUM und Entwickler von Schulungsinhalten
Branchenübergreifend
- Teaching knowledge in SCRUM, Requirements Engineering, Kanban, DevOps and Agile Testing
- Coaching diverse project teams and stakeholders on agile ways of working, Scrum practices and setting up a continuous improvement process including follow-up success checks
- Raising management awareness for the cultural change in companies when introducing agile processes
- Supporting the agile transformation of project structure
- Developing various training concepts including target group analysis, creating materials and support documents, creating new exercise formats, etc.
Jan 2017 - Dec 2019
3 yearsGermany
ITSM Berater & Agile Coach
Produzierendes Gewerbe
- Conducting ITIL & Scrum trainings to create a common project language and understanding
- Optimizing existing IT processes and introducing incident, problem, change and requirements management processes and the request fulfillment process, as well as defining and creating the relevant roles and process descriptions
- Defining and introducing various reports to monitor and improve process efficiency for team leads and various management reports for IT leadership
- Training the entire IT staff in the ITIL, PRINCE2 & Scrum frameworks
- Introducing a new trouble ticket system
- Defining and monitoring SLAs and UCs to improve response and resolution times
- Providing ongoing coaching to IT staff and management throughout the project
- Managing implementation of all actions in sprints
- Facilitating Scrum meetings like daily stand-ups, sprint planning, sprint review and sprint retrospective
- Identifying and removing obstacles that prevent the team from working efficiently
May 2013 - Apr 2019
6 yearsCologne, Germany
Leiter expertplace academy & Senior Consultant
expertplace consulting GmbH
Jan 2013 - Apr 2013
4 monthsBad Homburg, Germany
Consultant & PRINCE2 Trainer
Serview GmbH
Nov 2009 - Dec 2012
3 years 2 monthsNiederkassel, Germany
IT-Consultant Projektmanagement
ACT Expert Services GmbH
Jan 2008 - Oct 2009
1 year 10 monthsCologne, Germany
Consultant Projektmanagement & PRINCE2 Trainer
Arxes GmbH
Aug 2005 - Dec 2007
2 years 5 monthsCologne, Germany
IT-Support
Freelancer
Languages
German
NativeTurkish
NativeEnglish
Advanced Education
Sep 1999 - Jul 2004
Fachhochschule Köln
Diplom Informatiker, Wirtschaftsinformatik · Wirtschaftsinformatik · Cologne, Germany
Certifications & licenses
Agile Coach
ICO CERT
Agile PM Foundation
COBIT 5 Foundation
Certified SAFe 5 Agilist
IREB – Certified Professional for Requirements Engineering
IREB
ISO 20000 Consultant
ISO 20000 Foundation
ISO 27001 Foundation
ITEMO Kanban Professional I
ITIL Expert & Coach
PRINCE 2 Practitioner & Coach
PRINCE2 Agile Practitioner
Professional Scrum Coach
ICO CERT
Professional Scrum Coach
TÜV SÜD
Scrum Master
Scrum Product Owner
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
