Olaf Steinhauer
Trainer/Coach/Facilitator - EXIN Agile Scrum Foundation (ASF.DE)
Experience
Trainer/Coach/Facilitator - EXIN Agile Scrum Foundation (ASF.DE)
GFN – Gemeinsam weiterbilden
Agile Scrum training and certification (20 days)
As trainer, coach, and facilitator, I led a comprehensive training program in agile project management with Scrum, specifically designed for adult learners. The courses were delivered online to ensure maximum flexibility and accessibility for participants.
The program covered:
- Training modules: Agile Scrum Foundation, Agile Scrum Master, Agile Scrum Product Owner
- Hands-on components: virtual JIRA workshops to apply Scrum principles; guidance on online practice projects following Scrum methodology
- Certification prep: intensive online preparation for ASM (Agile Scrum Master) and ASPOB (Agile Scrum Product Owner) exams; support for successful completion of digital exams
In my role as adult educator, I taught participants thorough method knowledge and led practical exercises in a virtual learning environment. This set them up for success on certification exams and future Scrum projects. By combining theory and hands-on practice in a digital format, participants gained deep understanding of agile principles and techniques tailored to modern work needs.
Tools: Teams; Word; Excel; PowerPoint; Zoom; Miro; Moodle Methods: Workshops; Coaching; Scrum; Kanban; Spotify; EXIN Agile Scrum Foundation; SAFe®; LeSS; Holacracy
Organizational Development, Employer Attractiveness, Site Attractiveness
Kraftwerk Reckingen AG
- Kraftwerk Reckingen AG (RKR), producing CO2-neutral electricity since 1941 for around 60,000 households, faced a concession renewal process and planned technical upgrades.
- To meet these challenges, RKR aimed to increase its appeal as an employer.
- This project included consulting services to improve site attractiveness, creating a package of measures integrating the company’s mission, vision, values, and guiding principles.
- A key part was strengthening employee engagement and easing recruitment through better internal and external image.
- Workshops were held with management and plant staff.
- Workshop analysis revealed strengths like exciting projects, good work climate, and extensive training opportunities.
- It also showed areas for better employee recognition, improved organization and communication, and stronger proactive support from the commercial department.
- Employees requested more open communication, home-office options, and more effective team-building.
- The final measures package aims to enhance internal and external company portrayal.
- Key elements: talent development, improving online presence, building a strong corporate identity, and boosting employer attractiveness.
- These steps will keep the plant sustainable and competitive by raising employee satisfaction and easing recruitment of specialists.
Project Lead for Advancing Leadership in Self-Organization
Deutsche Bahn AG
Project “Advancing Leadership in Self-Organization” at DB Systel.
As external project lead for the coaching program, I provided individual support to 80 leaders—from the managing director to cluster agile masters and product owners, unit agile masters, and team agile masters and product owners. This comprehensive approach ensures all leadership levels are included in developing and improving self-organization and leadership skills.
Facing dynamic changes and challenges, Deutsche Bahn recognized the need to offer targeted support to its leaders, experts, and project managers. This support is vital for personal growth and long-term success. We enhanced the coaching offerings from DB Training, Learning & Consulting for greater efficiency and impact.
The main aim was to advance self-organization leadership skills at DB Systel. Key tasks included:
- As-is analysis: review of current leadership and organizational systems
- Goal setting: define clear, future-focused targets for the leadership system
- Solution design: develop approaches to move from current to target state
- Evaluation & presentation: assess feasibility and effectiveness of solutions
- Stakeholder management: gather input and unite stakeholders for a coherent approach
- Workshops & active sessions: interactive formats to identify and address system obstacles
- Risk & potential analysis: assess leadership behavior for risks and opportunities
- Process design & oversight: facilitate workshops to present and discuss results
- Leadership maturity: analyze and enhance leadership system development
- Barrier & potential consulting: identify obstacles and chances in evolving leadership
- Systematic approach: guide continuous reflection and growth of leadership work
We conducted interviews, identified patterns, and created situational recommendations for role holders and systemic suggestions. We spotted issues like role confusion, conflict avoidance, lack of reflection on distributed leadership, and need to sustain leadership professionalization. Short-term actions focus on individual/team measures like using a leadership monitor for self-assessment. Mid/long-term steps include modular learning paths and mandatory governance workshops. Next steps: finalize results docs by July 2024, quality checks, handover, pilot in one cluster, and develop extended team-role concept. We plan to integrate recommendations into Bahn GPT by fall 2024.
Overall, the project uses interviews, workshops, and systematic analysis to build a solid base for improving leadership skills at DB Systel with short-, mid-, and long-term impact.
Project Manager for SSA of SASPF Systems
BWI GmbH
Security Status Analysis (SSA) for SASPF systems including complementary systems like S/4HANA.
As project manager for the SSA tender for SASPF (standard application software product families) and complementary systems such as S/4HANA, I prepared a comprehensive tender in security status analysis. The goal was to find a provider with the expertise to perform complex security analyses and ensure safe, efficient operation of these Bundeswehr system landscapes.
Responsibilities:
- Market research: broad market analysis to identify potential providers and review available solutions
- Pre-qualification: multi-step process to vet providers on expertise, experience, and financial stability
- Stakeholder management & requirements workshops: organize and lead workshops with Bundeswehr and BWI stakeholders to define project requirements
- Documentation: draft and coordinate tender documents, including technical specs, performance descriptions, and legal frameworks
Results:
- Successful tender launch with strong interest from qualified vendors
- Established stakeholder management that addressed all parties’ needs
- Developed a robust pre-qualification method as best practice for future tenders
Through careful planning and execution, I helped strengthen Bundeswehr’s security infrastructure and laid groundwork for efficient collaboration with external providers, leveraging my skills in project management, stakeholder management, digital transformation, and organizational development.
Tools: Office365; Word; Excel; SharePoint; MS Project; SAP; S/4HANA; SASPF; SAP ECC; IBM DB; Confluence; Jira Methods: Organizational Development; Audit; Identity & Access Management; Agile; Scrum
Coach & Facilitator - POWER DAYS FOR TEAMS
CARIAD | VW
Coach & facilitator for 3-day leadership workshops in Berlin & Munich with up to 20 participants.
As coach and facilitator, I unite teams and foster learning cultures by blending individual engagement with collective intelligence. Empowerment: Building strong team dynamics through “POWER DAYS.”
POWER DAYS FOR TEAMS provides a solid foundation for teams to proactively face future challenges. I focus on core topics like:
- Decision strategies in self-organized teams: learn innovative methods for effective, value-based decisions
- Psychological safety: develop concepts for a modern error culture ensuring high psychological safety
- Org 2.0: live insights into modern organizational development and participative implementation
- Agile manifesto & methods: intro to Scrum and Kanban, focusing on iterative processes and collaboration
Innovative team-building & skill alignment:
- Playful team-building through simulations like Computer Game, Farmers Challenge, and Airplane Game
- Team Canvas: three intensive sessions to define purpose, market skills, abilities, competencies, and values
- Appreciative feedback: learn to give and receive constructive feedback
- LEGO Serious Play: playful approach to understand flexible work and agility
- Stress management & team resilience: integral for successful teams
Tools: Office365; Word; Excel; PowerPoint; SharePoint Methods: Workshops; Coaching; Teambuilding; Computer Game; Farmers Challenge; Airplane Game; Team Canvas; Appreciative Feedback; Agile; Scrum; Kanban; LEGO Serious Play; Stress Management & Team Resilience; Training & Instruction
Adjunct Lecturer & Guest Speaker
IU Internationale Hochschule GmbH
- Dual degree programs:
- Personnel Controlling & Payroll (2025): basics of personnel controlling; tools for measuring input performance; controlling and KPIs; lifecycle-oriented controlling; payroll management; trends in controlling; regulatory framework
- Organizational & Process Management (2024): project management; organizational management; process management; HR management; change management
- Media Platforms & Systems (2023): intro to hypertext, multimedia, social-media platforms; learning management systems (LMS); content management systems (CMS)
- Ergonomics & UI Design (2022): UI basics; user-centered design process; macro and micro information architecture; responsive UI elements
- Collaborative Work (2021): learning in a networked world; networking & cooperation; performance in (virtual) teams; communication & persuasion; conflict management; project execution; resource mobilization
Guest Speaker:
- Keynote: NEW WORK – New ways of work
- Keynote: NEW WORK – Shaping the future!
- Keynote: Ensuring safe transformation.
Lead Product Owner & Agile Coach for e-Justice BA
Bundesagentur für Arbeit (BA)
e-Justice BA – developing electronic legal communication for the Federal Employment Agency. Digitalization project – Lead Product Owner & Agile Coach / devised digital leadership, digital transformation, and collaboration approach – change management.
As Lead Product Owner & Agile Coach:
- Under the law promoting electronic legal exchanges, the agency must send and receive court documents electronically. We set up a secure electronic transmission channel under court rules.
- Lead Product Owner & Agile Coach for four Scrum teams with business product owners, architects, analysts, developers, testers, operations coordination, and quality management.
- Business process analysis for IT implementation.
- Quality management of requirement analysis (processes, methods, tools).
- Designing and advancing requirement analysis (processes, methods, tools).
- Bridging business concept, testing, and design.
- Liaison between business units and development.
- Support architecture, development, and project management using Confluence, Plans, and Jira.
- Ensuring accessibility.
- Facilitating meetings.
- Organizing, moderating, and documenting dailies, sprint planning, reviews, refinements, retros, and release planning.
- Participating in cross-team meetings and stakeholder exchanges.
- Conducting remote workshops.
- Empowered participants with digital tools for better self-organization and transparency.
Tools: Office365; Word; Excel; PowerPoint; SharePoint; Confluence; Jira; Plans; Doodle; Miro; Conceptboard Methods: Organizational Development; Change Management; Agile; Scrum; Kanban; Training & Instruction
Stream Lead – Cloud Readiness Project DC-Move
EOS Technology Solutions GmbH (EOS/Otto Group)
DC-Move – cloud readiness. Digitalization project – transformation, change management, efficiency boost through internal communication, agile working, digital leadership & collaboration as stream lead for “Applications” during cloud migration of existing apps.
As stream lead:
- Analyzed “Applications” stream methods and processes; identified efficiency gains around 900 internal work hours.
- Created a new work framework and leadership approach combining transactional and transformational leadership: empowered team members to take ownership, improved project identification, boosted collaboration, and transparency by making steps, goals, and dependencies visible.
- Reduced process gaps via full digitization: set up JIRA for task tracking and Confluence as knowledge database, built wiki pages and integrated JIRA tasks.
- Prepared slides to present results to the DC-Move steering committee; presented in PO-Cafe and management forums, earning board approval.
- Internal communication: wrote a DC-Move wiki blog post to inform on approach changes and reinforce POs as info hubs.
- Project DC-Move was wound down after board decision during the COVID-19 crisis.
Tools: Office365; Word; Excel; PowerPoint; SharePoint; Confluence; Jira; Plans; Miro; Intranet Methods: Organizational Development; Change Management; Agile; Scrum; Kanban; Training & Instruction
Organizational Development, Change & Communications Consultant
Fresenius Netcare GmbH
GIOM – Global Infrastructure Operating Model. Digitalization project, organizational development, innovation management & agile working, digital leadership & management training, project management, communication, and change management.
As consultant:
- GIOM redefines how IT infrastructure is delivered and run at Fresenius Netcare (FNC). Switching to global product teams with end-to-end business and product responsibility is a major shift, laying groundwork for innovation elsewhere.
- Administered global, interdisciplinary virtual teams via Skype for Business, BlueJeans, and Teams: enabled product teams to fully monitor and develop their services for 24/7 availability across time zones, leveraging scale and harmonization.
- Innovation management, agile working, digital & new leadership: led workshops; developed guidelines and training for remote and cross-cultural work; ran four training slots across time zones; implemented world clock and Q&A sessions; tested tools like Agile Retrospectives, Skype for Business, and FunRetro as global retro tool.
- Delivered a SharePoint-based “Transition Tool Kit”: consolidated transition status file; knowledge transfer plan; product one-pager folders.
- Set up Atlassian Confluence as a knowledge base: GIOM blog for current topics, org chart, ServiceNow rollout, new feedback formats; built product/group wiki and team pages for self-organization and meeting docs; added templates, responsibilities, links to data and docs; introduced Jira and Kanban boards; derived trainings and actions.
- Managed communications with business partners alongside regional product reps for unified global messaging; provided slide decks and Excel tracking tools to monitor channels.
Tools: Office365; Word; Excel; PowerPoint; SharePoint; Confluence; Jira; Plans; Miro; Intranet; AWS Cloud; Private Cloud; Blog; ServiceNow; Agile Retrospectives; Skype for Business; FunRetro; Transition Tool Kits Methods: Organizational Development; Coaching; Change Management; Agile; Scrum; Kanban; Training & Instruction
Project Manager & Coach for Digital & New Leadership
ARD ZDF Deutschlandradio Beitragsservice
F-IT for 2020. Digitalization and innovation project – “F-IT for 2020”: organizational development, innovation management & agile working, digital leadership & management training, project management, communication, and change management.
As project manager and coach for digital & new leadership in the IT Operations & Infrastructure department:
- Designed, managed, and evaluated multi-stage ITSM tool assessment including market research; organized product demos and led procurement to a Europe-wide tender.
- Organizational development & change management: acted as motivator and proactive problem manager; used graphic recording in workshops; measured organizational energy; created project plan and new structures and communication workflows.
- Innovation management & agile working, digital & new leadership: led workshops; provided fish-bowl format on cloud, SaaS, IT security, and IAM.
- Communication, project management & controlling: implemented communication measures like regular stand-ups and office hours.
- Organized walkthroughs, process designs, maps, and role descriptions for new processes: task portfolio management, problem management, and service portfolio management.
- Took on PMO tasks, prepared committee materials, and tracked project schedule and progress for “Fit for 2020.”
Tools: Office365; Word; Excel; PowerPoint; SharePoint; Confluence; Jira; Trello; Miro; Intranet Methods: Organizational Development; Coaching; Change Management; Agile; Scrum; Kanban; Workshops; Graphic Recording; ITSM Tool Assessment; Training & Instruction
Product Owner for New Financial Products & CRM Loyalty Software
Toyota Financial Services GmbH
Change management, communication, and training.
Sub-Project Lead TP6 – Change Management, Communication & Training
Landesbank Hessen-Thüringen
- Project LIMES – extending authorization management
- Department: Information Security Management
Interim Marketing Manager/Sales Support
American Express Services Europe Limited
Interim Manager, Head of Business Development, New Business
The Property Agency GmbH
Interim Manager, Head of Real Estate Marketing
Dr. ZitelmannPB. GmbH
Interim Management Supervisor
Vollblut GmbH & Co. KG
Account Manager
knallrot. Werbeagentur GmbH
Head of Marketing
CuluxCöln Gastronomie GmbH
Senior Event Manager
STERNS GmbH / VINTAGE GmbH
Managing Partner
exit100 corporate experience GmbH
Account Advisor
Barten & Barten – Die Agentur GmbH
Account Advisor
Die Fabrik – Gesellschaft für Film-, TV- und Multimediaproduktionen mbH
Account Advisor
Wohlrath Werbeagentur GmbH
Junior Account Advisor
Feldt Vision’s Communication GmbH
Summary
In the rapidly changing work landscape, I act as a strategic partner for companies and organizations. I specialize in identifying the many opportunities of digitalization and turning them into usable strategies. With a focus on organizational development, leadership skills, and change management, I activate unused potential and guide change in the right direction.
I design and facilitate workshops based on proven new-leadership, new-work, and collaboration methodologies. The goal is to maximize efficiency and productivity in digital work environments. I also offer tailored solutions for the growing challenges of hybrid work and learning models. These approaches not only increase attractiveness for employers and educators but also minimize the risk of employee overload, identity loss, and collective burnout.
My broad range of experience—as founder, lecturer, and consultant with expertise in digital transformation and organizational development—forms the solid foundation of my consulting services. This versatility allows me to offer new perspectives and promote continuous learning. I pursue the overarching goal of actively supporting my clients and partners in the evolution of the workforce and strengthening their efforts for the long term.
In my role, I integrate empowerment-focused and transformational leadership techniques to create an environment that fosters initiative and accountability. These methods support not only individual growth but also the collective pursuit of excellence and innovation.
Languages
Education
SRH Berlin University of Applied Sciences - Berlin School of Management
MBA in Business Coaching & New Work Organizational Development · Berlin, Germany
IMK Wiesbaden, IMK Berlin, FH Vienna, University of London – LSE
International MBA in Management & Communications · Berlin, Germany
Institut für Marketing und Kommunikation
Marketing Communications Specialist · Wiesbaden, Germany
Certifications & licenses
Organizational Energy Coach (oE-C)
Digital Leadership and Transformation (CAS)
Business Coaching
DCV Certification
German Coaching Association
Scrum Master/Product Owner
Systemic Coaching
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