Peter Jetter
Senior Agile Coach & Trainer (Interim, part-time)
Experience
Jul 2018 - Jun 2021
3 yearsGermany
Senior Agile Coach & Trainer (Interim, part-time)
MediamarktSaturn
- Support Agile Journey of company as a whole. Move from project- to product-organisation. Ramp up 100 Agile Teams working across 13 countries. Initiate "Agile at Scale" with principles and practices from Spotify, SAFe, LeSS Huge, OKRs, Enterprise Kanban etc.
- "Reveal the system to itself". Help to create transparency along value streams as well as between levels (portfolio, domain, team).
- Move further towards evidence-based management and data-driven decision making. Replacing powerpoint status reports with real time dashboards. "Lifting the carpet". In parallel moving everything IT into the cloud.
- Introduce Kanban. Co-create Agile, Scrum and Kanban inhouse trainings and Train-the-Trainer programs.
- Collaborate with HR to integrate Agile in existing programs such as Leadership Development. Help to initiate Communities of Practice, mentoring programs and extend offers to apprentices, students and nearby universities.
Sep 2017 - Jul 2024
6 years 11 monthsGauting, Germany
Lean-Agile Enterprise Coach and Organisation Development Consultant
self-employed
- Support large enterprises in their Agile Transformation journey
- Enabling Services: Training, Consulting, Coaching for teams, executives and junior coaches.
- Systemic approach: support across team, program/value stream, portfolio and enterprise level. Shop floor to CxO.
- 2023/24: support introducing Agile at Scale and moving from project to product organisation (Education sector)
- 2022/23: help to adopt Full SAFe and DevOps with 300 teams and 28 Release Trains at car manufacturer (VW Group)
- 2021: support introduction of full SAFe and DevOps with 30 international teams at leading energy provider (RWE)
Feb 2016 - Sep 2017
1 year 8 monthsMunich, Germany
Senior Consultant and Agile Leadership Coach
improuv GmbH
- Support Agile Transformation journeys of large enterprises(DAX30) in various industries(IT, Automotive, Pharma, Finance, Insurance...)
- Systemic approach: coach the organisational relationship system as a whole. Team-level to CxOs
- Co-create new service offers(workshops, trainings, self-assessments...)
- Customer project examples: Establishing and coaching Agile Transition Team and Lean-Agile Center of Excellence, Implementing SAFe with 16 international teams; Kanban System across Program with 300 people in Value Stream...
Sep 2015 - Feb 2016
6 monthsMunich, Germany
Senior Management Consultant
iteratec GmbH
- Consult on lean Enterprise Architecture Management and coach Lean Change. Evolve current EAM maturity at Telco/ISP provider.
Feb 2015 - Jul 2015
6 monthsMunich, Germany
Management Consultant and Trainer/Coach
Software Quality Lab
- Consulting, Training and Coaching Services: certification prep trainings for ISTQB, IREB, scrum.org; coaching to support Agile Transformation and product launch of international customer
Feb 2013 - Nov 2014
1 year 10 monthsMunich, Germany
Sr. Prj.Mgr. New Product Development EMEIA / Enterprise Agile Coach & Change Agent
Interflex GmbH & Co KG / Allegion plc
- Deliver New Product Development Programs (Strategic Portfolio Evolution)
- Interim Product Owner for new product/solution component (IT + Security Business)
- lateral leadership to evolve&merge 3 SW-products to serve 5 vertical markets (60 Developers in 3 sites + near-shore Partners, 2-3 Prod. Managers
- support Sales Recovery Initiative to stop 50% revenue erosion
- Organisational Development (from product to solution org, Agile CMMI):
- improve institutionalisation of Scrum and SAFe Practices / Agile Coaching on Team-, Program- and Portfolio-Level.
- incrementally improve cross-functional processes & practices (e.g. Agile CMMI for Dev 1.3, scaling PO role)
- introduced new tools to support new practices (UI Design, Build-Deploy-Test-Automation Framework/ Virtualisation, Feature Planning, Kanban(Visualize Work, Limit WiP)
- initiate a “Design for Service" process to improve non-functional qualities (CMMI for Services, DevOps)
- Achievements:
- turn around of revenue erosion: regained trust of customers and partners by improved roadmap reliability
- improved maturity of capabilities Focus: Continuous organisational Learning and Adaptation
Jan 2007 - Dec 2013
7 yearsMunich, Germany
Head of Global Capability Program "Mobile Core" / Agile Evangelist
Nokia Siemens Networks / NSN TG
- Mission: Ensure global Service Development&Delivery capability
- Co-create environment for 250+ Scrum Teams and 1000 Cosnultants
- Align Life Cycle Management across organisational boundaries (non-agile Global Services vs agile Product Generation Lines of Business).
- Global Program Manager and Enterprise Coach:
- global teams, 30% external resources, 2 Project Managers
- Project Portfolio Management (Portfolio Kanban similar to SAFe)
- change management: inspect&adapt program backlog to changing targets, priorities, organisational setup, budget, resources, policies, processes and requirements
- prioritize projects (portfolio: >150 Professional Services for >30 most varied products(HighAvailability IT-systems) from 12 product lines (LeSS Huge); P&L for 200 Mio € revenue of that service portfolio.
- achieve cross functional consensus without authority:e g. initiate alignment of customer+service documentation across product lines, drive tools synergies across process boundaries, drive introduction of Business Intelligence and global profitability measurement...
- identify and re-use lessons learned across programs and units
- International Line Management:
- 14 direct reports in 8 locations (Europe, APAC incl. India and China)
- team development, promotions, succession planning, cost center controlling
- world class expert team: servant leadership, remove obstacles, grow people
- Global Project Management for Learning&Development:
- e nable internal(R&D+project teams, Tier 2+3 Support, Solution Architects) and external customers and business partners; ExpertTrainer(worldwide): Competence Transfer from agile R&D to Pilot Projects. Gemba Walks along Value Stream of "New Product Introduction"
- Subject Matter Expert for “emerging technologies",
- C onsulting, Sales support, testbed support; member of several "Extended Product Management Teams"; Scrum Master and Feature Owner; trained by Bas Vodde(LeSS Huge)…
- Achievements:
- Program targets (KPIs) met, Line Manager targets (KPIs) met or exceeded
- cross functional improvements initiated, systemic waste reduced
Jan 2000 - Dec 2007
8 yearsMunich, Germany
Global Competence & Service Portfolio Manager / Principal / cross-functional
Siemens AG
- Service Portfolio Management (Global HQ, world market):
- create and extend 2 global Learning Solutions Product Lines; curricula for 25 HighAvailibility-systems (92% New Products). Focus: "Mobile Solutions", emerging technologies
- from business case to P&L: emerging technologies = low short term revenue, strategic opportunities, competence ramp up, loss avoidance
- Enabling Service Design (Global HQ, world market):
- Analysis&Design of Global Enabling Services (Technology, Product/Solution, Process&IT and Methodology competences)
- plan & order complex end2end-testbeds for global deliveries (Reference testbeds; 100-200k€/a)
- Enabling Service Development (Global CoE, world market):
- develop enabling solutions for 25 products introductions: High Availability IT-systems; emerging technologies, pre-standardization
- lead dozens of Competence Development Projects with external suppliers and international partners (OEM, 3rd party). Consult on contracts and frame agreements (training and service aspects)
- participate in feature screening and product management as member of 12 "Extended Product Management" Teams.
- Enabling Services Delivery (Global CoE, world market):
- deliver pilot trainings, early delivery workshops worldwide (enable internal and external stakeholders up to VP/C-level in >35 countries(incl. BRIC); member of Tiger Teams
- enable regional training centers and trainers worldwide
- supervise and support global testbed management teams (coach agile practices and "DevOps")
- feedback to customer teams and
- Achievements: profitability targets met, quality targets exceeded
- rewards for several cross functional improvements (tools and processes)
Jan 1996 - Dec 2001
6 yearsMunich, Germany
Consultant, Project Lead, Developer, Trainer, Writer... cross-functional
tfk GmbH
- Design, Develop and Deliver applications and learning solutions for ICT customers in a Start-Up company.
- Roles: Versatilist, System Architect, Developer(SW, Multimedia, 3D), eLearning Author,Technical Writer, Admin, Project Leader, Trainer & Consultant...
Languages
German
NativeEnglish
AdvancedSpanish
IntermediateFrench
IntermediateItalian
Intermediate Education
Jul 1989 - Apr 1996
Ludwig Maximilian + Technical University
Master of Science · Systems Biology · Munich, Germany · 1.8
Certifications & licenses
Certified Scrum Master
Authorized Instructor for Leading with Agility
CAL
CPRE
CSP-PO
CSP-SM
CT
Certified Agile Leadership
Certified Facilitator LEGO SERIOUS PLAYTM
Certified Kanban Management Professional
Certified Professional Enterprise Coaching and Agile Transformations
Certified Scrum Product Owner
Certified Scrum Professional
ICAgile Authorized Instructor
ICP-CAT
ICP-ENT
ICP-LEA
ICP-PDV
IREB Certified Professional for Requirement Engineering
ISTQB Certified Tester
ITIL
Integral Agile Leadership Framework TM
KMPII
LPM
LSP
OKR champion
Organisation and Relationship Systems Coaching (ORSC)
P2R
PSM
PSPO
SAFe Program Consultant
SPC
SPS
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