Thomas Müller - Requirements Engineer (SPC) - ONE.CRM VW Salesforce Solution

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Munich, Germany

Experience

Jul 2023 - Feb 2024

8 months

Germany

Requirements Engineer (SPC) - ONE.CRM VW Salesforce Solution

CARIAD SE (VW corporation) / Diconium Strategy GmbH

Rework demand, development and operational organizational set up for the Solution Train
Rework requirement refinement process flow from strategic theme to user story
Introduction of visualization tools (Canvas) of work dependencies over different requirement levels and Solution Train leadership coaching

Apr 2023 - Oct 2024

1 year 7 months

Germany

Lean Agile Portfolio Manager for the Sales, Marketing and Operations Unit

EnBW - Energie Baden-Württemberg AG

Development and implementation of a new value-based portfolio steering for the B2C portfolio of the Sales Marketing and Operations business unit combining traditional and agile methods like quarterly OKR sets
Rework orchestration levels with a special focus on CaaS for shared IT development and services including the evaluation of LPM tools (NH360 and Bee360)
Defining and establishing a portfolio management for the “New Energy Business” value stream of the SMO business unit

Apr 2022 - Jun 2023

1 year 3 months

Germany

Senior Strategy Advisor to the Group CIO

Amer Sports Europe Services GmbH

Design and set up of a scaled and consistent Lean Portfolio Management for the four group functions and the five brands, based on the need for a brownfield S4/HANA group implementation
SAFe Implementation Lead for the brand Salomon (Annecy, France including Executive Management Board level)
ART optimization for the Group E-Com platform (~100 FTE) including trainings & Agile Hive introduction

Jun 2021 - Oct 2022

1 year 5 months

Germany

Senior Agile Coach (SPC in LACE/ APMO) - new VW Car software platform

CARIAD SE (VW corporation) / Diconium Strategy GmbH

Define and drive agile organizational levels of the Software 2.0 development organization
Coach finance departments on the needed financial changes for the agile platform delivery and push for changes
Identify, clarify and eliminate gaps in the company’s Lean Portfolio Management process with the General Management departments
Support the corporate Organizational Development department in identifying ways to map needed development resource capacity levels (KPIs) for the corporate LPM process
Coach and supervise the setup of agile development organization of the Drive & Energy domain
Ensure integration of compliance & IT Security into the requirements (ASPICE)
Design and pitch of a reporting platform combining agile delivery with finance

Oct 2019 - Mar 2021

1 year 6 months

Germany

Integration Manager & Agile Lead SAP S/4 HANA greenfield implementation

Autobahn GmbH / Atos Information Technology GmbH

Overall responsibility to turn the waterfall project into an agile project by developing an evolutionary roadmap and maturity model based on SAFe & Nexus including the use of Jira and Confluence
Guiding and coaching the project organization consisting of the consultancy, the end client and two suppliers (migration and public finance specialists) on the agile way of working and how to steer an agile project
Development of a consistent Demand and Release Management concept for two Business Units
Leading the Agile Team consisting of up to four members
Overall responsibility to enable and coach (as Scrum Master) the different teams to work together with each other and parallel projects in remote trainings in groups from two to 25 people
Creation of interactive E-Learnings for Jira and Confluence including storyboarding

Jul 2019 - Mar 2020

9 months

Munich, Germany

Owner

SynTrail GmbH

Developing and founding a company focused on providing SAFe trainings
Shares were sold in March 2020

Nov 2018 - Jan 2019

3 months

Germany

Agile Management Consultant - Project Portfolio Management

TÜV Süd / AdEx Partner GmbH

Analysis of the existing project portfolio methods/processes (Demand & Project Execution)
Development of a new divisional and corporate project portfolio planning based on the SAFe 4.6 framework including individual coaching

Dec 2017 - Sep 2018

10 months

Germany

Overall Program Manager AdSmart & Dynamic Ad Insertion

Sky GmbH

Leadership of a program for the board of directors to introduce addressable TV advertising (household targeting) for the German market for broadcasting and IP-streaming using different delivery methods (e.g. waterfall, Scrum)
Execution of a feasibility study to introduce dynamic ad insertion with the German backend systems (IT & broadcasting) for the Group OTT app using Kanban methods

Jul 2016 - Aug 2017

1 year 2 months

Munich, Germany

Freelancer / Business Developer

Self-employed

Decide and drive to become a freelancer in the agile program/project environment
Development of a business plan for a bar chain concept “probar”, applying the business model canvas and lean startup methods

Mar 2014 - Jun 2016

2 years 4 months

Germany

Senior Manager Group PMO & Business Transformation

Amer Sports Europe Services GmbH

Successfully founding, leading and establishing the new Business Transformation department as the go-to group for critical multinational projects at Amer Sports
Reviewing, developing and leading effectively the portfolio management process of all key corporate initiatives at Amer Sports chaired by the CFO
Taking over and turning around a failed global travel management program within nine months resulting in more than 1,000 satisfied users in five countries (SAP Concur)
Driving impactful business process changes in worldwide projects in a supervisory role e.g. by enforcing proper change management and validating project methods like Kanban

Mar 2013 - Feb 2014

1 year

Germany

Senior Manager SAP Supply Chain Management & Senior Project Manager

Amer Sports Europe Services GmbH

Leading the global SAP supply chain team (15 employees in EMEA, US, China including budget)
Creating clear transparency on tickets, RFCs and projects by introducing QlikView reports
Increasing employee satisfaction by 9.3% through project assessment reports and introducing Scrum/Kanban methods for workload balancing
Successfully executing projects such as:
Enabling a step-change sourcing process for the footwear category
Taking over and canceling a re-organization project avoiding seven-digit tax costs
Proving in a business case the possibility of an Arc’teryx sales integration

Oct 2007 - Feb 2013

5 years 5 months

Germany

Program Manager Sales & Operations Planning (SAP BI-IP & SAP ERP/ECC)

Amer Sports Europe Services GmbH

Developing and executing a global sales and operations planning program for executive board members with over 20 projects worldwide on time and on budget
Achieving with business process and technical changes a reduction of DSI by €3M, double-digit improvements in line fill and planning accuracy KPIs and absolute €2M savings per year in costs
Setting up the program structure and team with more than 80 internal/external consultants and 350 users and providing regular clear vision and mission statements
Guiding the line management through the needed organizational changes

Mar 2007 - Sep 2007

7 months

Germany

Senior Consultant SAP NetWeaver BI IP (BPC)

OS Consulting GmbH

Being an impactful consultant developing an integrated corporate financial planning application for a customer (BW 7.0)
Working on a web-based tool for consultant disposition (BW3.5/BW-BPS)
Fine tuning of OS Consulting procurement solution
Creating in-house training material on SAP NW2004s: extraction, modeling, reporting

Jul 2005 - Feb 2007

1 year 8 months

Fürth, Germany

Head of Sales Management Cinemas (on Board of Directors)

RoWo Holding GmbH & Co. KG

Heading the nationwide B2B customer relationship department with over 30 employees
Winning in sales, e.g., acquiring one of the top three cinemas in Germany for RoWo
Leading diverse customer loyalty projects to outcompete rivals such as:
Cine@Media: creating and implementing a solution for customers to make their own digital and print media while storing it on the corporate DAM system
Cine@Regio: planning and running a series of events for cinemas to increase regional ad spend for RoWo and cinemas (~30% sales increase)
Enhancing the D-Cinema concept and adding over 200 digital screens to the group

Mar 2003 - Jun 2005

2 years 4 months

Paderborn, Germany

Global Purchasing Controller and Buyer

Wincor-Nixdorf International AG

Heading a project to introduce SAP Enterprise Buyer, eAuctions, eCatalog, and Self-Billing
Value-adding internal business consultant for the department’s introduction of a Global Spend Management information system (SAP BW) and training all EMEA entities
Managing daily procurement controlling tasks for the Vice President of Procurement
Analyzing, proposing and implementing a new product/supplier classification code eCl@ss/DUNS for the corporation
Purchasing & reducing costs in the procurement area of mechanical components

Sep 2002 - Feb 2003

6 months

Paderborn, Germany

Sales Assistant to Management

Siemens Business Services GmbH & Co. OHG

Executing market and competitor benchmarks
Analyzing and preparing financial figures for the top management team
Creating sales materials and maintaining the company’s sales services platform

Dec 2001 - Apr 2002

5 months

Hamburg, Germany

General Manager Kinopolis Hamburg (Multiplex Cinema)

Kinopolis München GmbH & Co. KG

Having full responsibility for 45 employees and successfully restructuring the management team and introducing new concession KPIs
Driving marketing initiatives to regain ground against the competition
Cooperating respectfully with the local works council to optimize work schedules

Nov 1999 - Nov 2001

2 years 1 month

Paderborn, Germany

Marketing & Assistant Manager Kinopolis Paderborn (Multiplex Cinema)

Theile Hoyts Entertainment GmbH & Co. Kinopolis KG

Developing and executing a strong regional marketing and PR strategy
Optimizing the media budget with effective media planning
Concept and execution of large press events in cooperation with regional partners

Summary

Strategic servant leader with proven ability to turn vision into reality in complex global environments with over 15 years of experience advising business owners on a variety of topics, including lean operations, process improvement, and change management. Pragmatic agile transformation agent with an execution-focused, results-driven mindset Proven ability to synthesize data into actionable insights and effectively communicate recommendations to drive results.

Languages

German

Native

English

Advanced

Spanish

Intermediate

Education

May 2002 - Dec 2003