Thomas Müller

Requirements Engineer (SPC) - ONE.CRM VW Salesforce Solution

Thomas Müller
München, Germany

Experience

Jul 2023 - Feb 2024
8 months

Requirements Engineer (SPC) - ONE.CRM VW Salesforce Solution

CARIAD SE (VW corporation) / Diconium Strategy GmbH

  • Rework demand, development and operational organizational set up for the Solution Train
  • Rework requirement refinement process flow from strategic theme to user story
  • Introduction of visualization tools (Canvas) of work dependencies over different requirement levels and Solution Train leadership coaching
Apr 2023 - Oct 2024
1 year 7 months

Lean Agile Portfolio Manager for the Sales, Marketing and Operations Unit

EnBW - Energie Baden-Württemberg AG

  • Development and implementation of a new value-based portfolio steering for the B2C portfolio of the Sales Marketing and Operations business unit combining traditional and agile methods like quarterly OKR sets
  • Rework orchestration levels with a special focus on CaaS for shared IT development and services including the evaluation of LPM tools (NH360 and Bee360)
  • Defining an establishing a portfolio management for the "New Energy Business" value stream of the SMO business unit
Apr 2022 - Jun 2023
1 year 3 months

Senior Strategy Advisor to the Group CIO

Amer Sports Europe Services GmbH

  • Design and set-up of a scaled and homogenous Lean Portfolio Management for the four group functions and the five brands, based on the need for a brownfield S4/HANA group implementation
  • SAFe Implementation Lead for the brand Salomon (Executive Management Board lvl.)
  • ART optimization for the Group E-Com platform (~100 FTE) incl. trainings & Agile Hive introduction
Jun 2021 - Oct 2022
1 year 5 months

Senior Agile Coach (SPC in LACE/APMO) - new VW Car software platform

CARIAD SE (VW corporation) / Diconium Strategy GmbH

  • Define and drive agile organizational levels of the Software 2.0 development organization
  • Coach Financial departments on the needed financial changes for the agile platform delivery and push for changes
  • Identify, clarify and eliminate gaps in the company's Lean Portfolio Management process with the General Management departments
  • Support the corporate Organizational Development department in identifying ways to map needed development resource capacity levels (KPIs) for the corporate LPM process
  • Coach and supervise the setup of agile development organization of the Drive & Energy domain
  • Ensure integration of compliance & IT Security is integrated into the requirements (ASPICE)
  • Design and pitch of a reporting platform combining agile delivery with finance
Oct 2019 - Mar 2021
1 year 6 months

Integration Manager & Agile Lead SAP S/4 HANA greenfield implementation

Autobahn GmbH / Atos Information Technology GmbH

  • Overall responsibility to turn the waterfall project into an agile project by developing an evolutionary roadmap and maturity model based on SAFe & Nexus including the usage of Jira and Confluence
  • Guiding and coaching and the project organization consisting of the consultancy, the end client and two suppliers (Migration and Public finance specialists) on the agile way of working and how to steer an agile project
  • Development of a homogenous Demand and Release Management concept for two Business Units
  • Leading the Agile Team consisting of up to four members
  • Overall responsibility to enable and coach (as Scrum Master) the different teams to work together with each other and parallel projects in remote trainings in groups from two to 25 persons
  • Creation of interactive E-Learnings for Jira and Confluence including story boarding
Jul 2019 - Mar 2020
9 months
Munich, Germany

Owner

SynTrail GmbH

  • Developing and founding of a company with the focus to give SAFe trainings
  • Shares were sold in March 2020
Nov 2018 - Jan 2019
3 months

Agile Management Consultant - Project Portfolio Management

TÜV Süd / AdEx Partner GmbH

  • Analysis of the existing Project Portfolio methods/processes (Demand & Project Execution)
  • Development of a new divisional and corporate project portfolio planning based on the SAFe 4.6 framework including individual coaching
Dec 2017 - Sep 2018
10 months

Overall Program Manager AdSmart & Dynamic Ad Insertion

Sky GmbH

  • Leadership of a program for the board of directors to introduce addressable TV advertising (household targeting) for the German market for broadcasting and IP-streaming using different delivery methods (e.g. waterfall, Scrum)
  • Execution of a feasibility study to introduce dynamic advertising insertion with the German backend systems (IT & broadcasting) for the Group OTT app using Kanban methods
Jul 2016 - Aug 2017
1 year 2 months
Munich, Germany
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Self-employed

  • Decide and drive to become a freelancer in the agile program/project environment
  • Development of a business plan for a bar chain concept "probar", applying the business model canvas and lean start up methods
Mar 2014 - Jun 2016
2 years 4 months

Senior Manager Group PMO & Business Transformation

Amer Sports Europe Services GmbH

  • Very successfully founding, leading and establishing the new Business Transformation department as the go-to department for critical multinational projects at Amer Sports
  • Reviewing, developing and leading gainfully the portfolio management process of all key corporate initiatives at Amer Sports chaired by the CFO
  • Taking over and turning around a crashed global travel management program within nine months resulting in more than 1.000 satisfied users in five countries (SAP Concur)
  • Enhancing impactful business process changes in worldwide projects in a supervisory role e.g. by enforcing proper Change Management and validating project methods e.g. Kanban
Mar 2013 - Feb 2014
1 year

Senior Manager SAP Supply Chain Management & Senior Project Manager

Amer Sports Europe Services GmbH

  • Leading the global SAP supply chain team (15 employees in EMEA, US, China incl. budget)
  • Creating adequate transparency on tickets, RFCs and projects introducing Qlikview reports
  • Increasing employee satisfaction by 9.3% through the introduction of project assessment reports and introducing Scrum/Kanban methods for workload balancing
  • Successfully executing projects such as:
  • Enabling step changing sourcing process for the footwear category
  • Taking over and cancelling a re-organization project avoiding seven-digit tax costs
  • Proofing in a business case the possibility of an Arc'teryx sales integration
Oct 2007 - Feb 2013
5 years 5 months

Program Manager Sales & Operations Planning (SAP BI-IP & SAP ERP/ECC)

Amer Sports Europe Services GmbH

  • Developing and executing a global sales and operations planning program for executive board members with over 20 projects worldwide in time and on budget
  • Achieving with business process and technical changes a reduction of DSI by 3 M€, two-digit better line fill and planning accuracy KPIs and absolute 2 M€ savings/year in costs
  • Setting up of the program structure and team with more than 80 internal/external consultants and 350 users and providing regularly clear vision and mission statements
  • Guiding the Line Management towards the needed organizational changes
Mar 2007 - Sep 2007
7 months

Senior Consultant SAP Netweaver BI IP (BPC)

OS Consulting GmbH

  • Being an impactful consultant developing an integrated corporate financial planning application for a customer (BW 7/0)
  • Working up a web-based tool for the disposition of the consultants (BW3/5/BW-BPS)
  • Fine tuning of OS Consulting procurement solution
  • Creating in-house training material on SAP NW2004s: extraction, modelling, reporting
Jul 2005 - Feb 2007
1 year 8 months
Fürth, Germany

Head of Sales Management Cinemas (on Board of Directors)

RoWo Holding GmbH & Co. KG

  • Heading the nationwide B2B customer relationship department with over 30 employees
  • Winning in sales by e.g. acquiring one of the top three cinemas of Germany for RoWo
  • Heading diverse customer loyalty projects to overtake the competition such as:
  • Cine@Media: creating and implementing a lucrative solution to have customers creating their own digital and print media simultaneously storing it on the corporate DAM system
  • Cine@Regio: building and heading a series of events for cinemas to increase regional advertising spends for RoWo and cinemas (~ Sales increase by 30%)
  • Enhancing the D-Cinema concept and increasing the digital screens of the group by over 200%
Mar 2003 - Jun 2005
2 years 4 months
Paderborn, Germany

Global Purchasing Controller and Buyer

Wincor-Nixdorf International AG

  • Heading a project to introduce SAP enterprise Buyer, eAuctions, eCatalogue and Self-Billing
  • Value adding internal business consultant for the departments introduction of a Global Spend Managements information system (SAP BW) and training all EMEA entities
  • Managing daily procurement controlling tasks for the Vice President Procurement
  • Analyzed, proposed and implemented new product/supplier classification code eCl@ss/DUNS to the corporation
  • Purchase & reduce costs in the procurement area of mechanical components
Sep 2002 - Feb 2003
6 months
Paderborn, Germany

Sales Assistant to the Management

Siemens Business Services GmbH & Co OHG

  • Executing benchmarks on the market and competition
  • Analyzing and preparing the financial figure for the group top management
  • Creation of sales material and maintenance of the company's sales services platform
Dec 2001 - Apr 2002
5 months
Darmstadt, Germany

General Manager Kinopolis Hamburg (Multiplexcinema)

Kinopolis München GmbH & Co KG

  • Having full responsibility for 45 employees and prosperously restructuring the management team and introducing new concession KPIs
  • Successfully driving marketing initiatives to regain ground against the competition
  • Respectfully working together with the local works council to optimize working schedules
Nov 1999 - Nov 2001
2 years 1 month
Darmstadt, Germany

Marketing & Assistant Manager Kinopolis Paderborn (Mulitplexcinema)

Theile Hoyts Entertainment GmbH & Co Kinopolis KG

  • Developing and executing an advantageous regional marketing and PR strategy
  • Optimizing the media budget with blossoming media planning
  • Concept idea and execution of large and press events in co-operation with regional partners

Summary

Strategic servant leader with proven ability to turn vision into reality in complex global environments with over 15 years of experience advising business owners on a variety of topics, including lean operations, process improvement, and change management. Pragmatic agile transformation agent with an execution-focused, results-driven mindset. Proven ability to synthesize data into actionable insights and effectively communicate recommendations to drive results.

Languages

German
Native
English
Advanced
Spanish
Intermediate

Education

May 2002 - Dec 2004

University of Paderborn

Master of International Economics & Organisations · International Economics & Organisations · Paderborn, Germany · 1.6

Oct 1996 - Oct 2001

University of Paderborn

Master of International Business Studies (Diplom Kaufmann) · International Business Studies · Paderborn, Germany · 1.9

Sep 1994 - Jun 1996

Berufsbildende Schulen Naturwissenschaften

Technical Assistant for Physics · Physics · Ludwigshafen, Germany · 2.0

Certifications & licenses

Lean Portfolio Management

Release Train Engineer

SAFe Program Consultant

SAFe SPC

Lean Six Sigma (Yellow Belt)

Professional Scrum Master I

PMP (Project Management Professional)

Project Management Institute

SAP Netweaver BI-IP Consultant