Paul Webster - Architecture Consultant (Freelance)

Munich, Germany

Experience

May 2024 - Aug 2024

4 months

Architecture Consultant (Freelance)

Sachsen Energie AG

Consulted on billing system implementation for Powercloud with SAP integration, focusing on data transformation and seamless interoperability.
Coordinated across vendors, business units, and IT architecture to ensure consistent implementation.
Designed an event-driven AWS cloud architecture using ECS replicas to support data propagation.
Developed a proof of concept (PoC) to validate the solution and secure architectural approval.
Advised on transforming business data into semantically appropriate formats for SAP compatibility.
Coordinated with third-party vendors and internal departments to ensure accurate data flow.
Collaborated with IT architecture and business teams to align technical and operational goals.
Conducted requirement-gathering sessions and analyzed business processes.
Applied agile methods and collaborated closely with stakeholders.
Created technical designs and architectural specifications based on business requirements.
Applied methods and tools including BPMN, Camunda, Powercloud, Powerdata, AWS, Redshift, Kinesis, SAP BW, and Teams.

Feb 2024 - Mar 2025

1 year 2 months

Senior Business Analyst (Freelance)

Hilti AG

Spearheaded the ongoing development of the Hilti Cloud Platform, a microservices-based solution integrating SAP HANA and Salesforce to support financial processes and sales collaboration.
Conducted technical analysis of dependencies and business requirements, including requirements management and creation of detailed specifications.
Provided strategic consulting on architecture implementation, ensuring efficient integration within a complex system landscape.
Supported agile project management through close collaboration with stakeholders and Product Owners.
Focused on process analysis, optimization, continuous improvement, and harmonization of cloud-based integrations.
Performed risk assessments and contributed to ongoing process enhancements.
Applied methods and tools including BPMN, ITSM, HRSD, ITOM, SFDC, Java with Play Framework, AWS Lambda, SQS, Kinesis, ElastiCache, RDS, Ansible, Terraform, Bamboo, SAP BW, ServiceNow, Teams, Jira, Confluence, and AI Development Suite.

May 2023 - Feb 2024

10 months

Senior Project Manager (Freelance)

Leica Camera AG

Led the implementation of a global B2B order management platform for international sales.
Owned the design and delivery of digital B2B services, including requirements management, prioritization, workshop facilitation, and direct coordination with top management.
Defined strategic business alignment and drove stakeholder engagement with business units, Product Owners, and IT stakeholders to ensure seamless system integration and continuous development.
Focused on integrating SAP BW, material master data, bills of materials, and product configurations.
Developed a front-end service for product information, variant management, and inventory control.
Emphasized the use of cloud technologies, integration harmonization, and long-term digital transformation.
Optimized business processes and data structures for process optimization and data management.
Oversaw technology integration and system landscape adaptation.
Managed development processes and change management initiatives.
Applied agile methodologies and promoted continuous improvement within cross-functional teams.
Applied methods and tools including BPMN, ITOM, SAP ECC-SD, SAP S/4HANA, Shopware B2B, AWS, Teams, Jira, and Confluence.

Jan 2023 - May 2023

5 months

Technical Project Manager (Freelance)

E.ON SE

Conducted comprehensive mapping and optimization of end-to-end dependencies to streamline customer billing processes transformation with SAP RISE.
Performed dependency analysis and documentation of distributed, event-driven systems integrated with billing and accounting platforms for B2X commodities and non-commodities customers.
Acted as the key business interface between cross-functional teams, subject matter experts, and IT architects to ensure seamless integration and improved operational efficiency.
Focused on cloud services and integration management to support scalable and reliable system performance.
Aligned technical solutions with strategic business goals to enhance performance metrics and reduce operational risk.
Maintained clear and proactive stakeholder communication across all project phases.
Applied agile methodology to support iterative development and continuous improvement.
Contributed to risk management by identifying potential system vulnerabilities and developing mitigation strategies.
Applied methods and tools including ITSM, BPMN, ITOM, Jira, Confluence, SAP S/4HANA, SAP Basis, SAP RISE, Salesforce, SFDC, Dynamics 365, Powercloud, Mulesoft, Splunk, Azure, ServiceNow, and Camunda.

Sep 2022 - Jul 2023

11 months

Senior Solution Architect (Freelance)

Marcom Engine GmbH

Led the strategic design and technical blueprinting for BMW Group customer-facing marketing asset transaction platform applications.
Defined and developed a comprehensive business architectural framework and specifications to optimize B2C marketing asset transactions across digital channels.
Ensured scalability, data security, and system performance by implementing automated production processes and managing digital marketing controls with a focus on compliance and high performance.
Drove alignment of business requirements with technical architecture, fostering system-wide interoperability and seamless technology integration.
Led digital transformation initiatives and AI development within the marketing domain, promoting innovation and continuous improvement in customer engagement and brand visibility, including expansion to social media platforms.
Collaborated closely with international business and IT stakeholders within a SAFe Agile environment to ensure successful delivery and adherence to global compliance standards.
Contributed to security and risk management while enabling scalable, future-proof solutions for marketing asset transactions.
Applied methods and tools including BPMN, ITOM, Unreal Engine, Adobe AEM Content, PIM, OpenText, Commercetools, SFDC, Google Cloud, Dynamics 365, and AI RAG development.

Apr 2022 - Aug 2022

5 months

Technical Product Owner (Freelance)

Telefonica S.A

Led the strategic product development of indirect sales (B2B) applications within a large-scale transformation and migration program.
Defined and managed requirements and drove the product strategy, focusing on cloud-based integrations and scalable back-end and front-end architectures.
Coordinated cross-functional collaboration and vendor management, ensuring smooth execution in alignment with service providers and interdisciplinary teams.
Streamlined processes to align with business priorities, ensuring system quality assurance and high performance through continuous KPI monitoring.
Acted as the central interface between business and technology, supporting efficient B2B sales enablement and ensuring end-to-end implementation.
Led initiatives in change management, proactive stakeholder engagement, and agile execution within a SAFe Agile framework.
Applied methods and tools including BPMN, ITOM, SAP S/4HANA, Salesforce, Powercloud, Salesforce CPQ, AI, Confluence, and Jira.

Mar 2022 - Sep 2022

7 months

Project Manager (Freelance)

diconium digital solutions GmbH

Led and directed global cross-functional teams in front-end application development for key B2C commerce clients.
Directed strategic planning and transformation leadership for complex digital initiatives with a strong focus on cloud technologies and seamless system integrations.
Managed project budgets and resource management and led full-cycle program control, ensuring alignment with scope, timelines, and quality benchmarks.
Maintained transparent communication with corporate management regarding progress, risks, and outcomes.
Oversaw resource management, monitored delivery timelines, and implemented robust risk mitigation strategies to ensure on-time and in-budget execution.
Took responsibility for both technical and business deliverables, proactively addressing challenges and ensuring consistent delivery across project milestones.
Applied agile methodology in a dynamic environment, driving continuous improvement to support digital transformation in the retail sector.
Led international project teams and drove effective stakeholder management across business and IT domains.
Maintained rigorous quality assurance, ensured regulatory alignment, and coordinated all aspects of post-implementation support to secure project sustainability.
Applied methods and tools including BPMN, ITOM, Adobe AEM, React, SAP Commerce Cloud, SAP Basis, SAP Cloud, and ServiceNow.

Jun 2021 - Jan 2022

8 months

Architect and Senior Project Owner (Freelance)

Dormakaba Holding AG

Orchestrated the migration of the global B2B SAP Commerce platform from an on-premise and private cloud environment utilizing SAP RISE to the SAP Cloud as part of a company-wide transformation program.
Led international project teams of project managers, architects, business analysts, and developers across offsite, nearshore, and onsite locations.
Ensured seamless delivery through strong cross-functional collaboration and governance.
Drove business strategy alignment by synchronizing technical architecture goals with corporate priorities to maximize innovation and long-term business value.
Defined technical architecture requirements and steered the product roadmap development to guide implementation across multiple releases.
Conducted in-depth market research and analysis to inform platform decisions.
Led comprehensive risk assessment and mitigation initiatives throughout the migration.
Managed diverse stakeholder engagement across IT and business functions.
Applied agile methodology to accelerate delivery and foster continuous improvement.
Applied methods and tools including ITSM, BPMN, ITOM, SAP Commerce (Hybris) PIM, SAP MDM, SAP S/4HANA, SAP Basis, SAP RISE, SAP Cloud, Camunda, and AI modeling.

Apr 2020 - Apr 2022

2 years 1 month

Senior Project Manager & Solution Architect (Freelance)

E.ON SE

Led strategic planning and development of mission-critical application services for non-commodities business operations within a large-scale new business operations transformation and migration program across nine regional product lines, including e-charging stations, solar, and heat pumps.
Reported directly to corporate management and oversaw software architecture design and development teams.
Managed team growth and cultivated talent while leading business and technical architectural design, specifications, and agile project delivery for diverse European business units.
Directed a large-scale transformation and migration program with extensive stakeholder engagement and reporting to corporate leadership.
Defined and implemented scalable solutions architecture design and future-proof enterprise models to digitally expand the product portfolio.
Managed requirement assessment and developed process-oriented specifications to meet diverse regulatory and market needs across European regions.
Built and led international development teams, ensuring effective cross-functional coordination through modern agile methods.
Oversaw compliance with international regulations and led change management, security and risk management, and KPI-based performance tracking.
Drove continuous improvement by embedding agile delivery practices and performance measurement throughout all phases of solution delivery.
Applied methods and tools including ITSM, HRSD, BPMN, ITOM, Adobe AEM, Magento, PIM, Azure, GCP, AI development, Confluence, Jira, Salesforce, Dynamics 365, Camunda, and OCPP protocol standard.

Apr 2019 - Apr 2020

1 year 1 month

Senior Principal Technology Architect (for Infosys)

Ford Motor

Led a global B2C digital transformation program as part of Ford’s "Edison" project supporting the launch of the first all-electric vehicle, the Mustang 727.
Directed cross-regional architecture and development teams across the USA, UK, and India, ensuring seamless collaboration and delivery in a fast-paced, innovation-driven environment.
Designed and implemented a unified digital platform integrating SAP Cloud Commerce, Adobe AEM, Dynamics 365, Ford Pay, and internal back-end and front-end systems.
Optimized transaction management, product specifications, and global customer experience across digital channels.
Drove system integration, architecture alignment, and digital scalability to support next-generation commerce services across all global vehicle lines.
Focused on business transformation, technology harmonization, and creation of a scalable digital ecosystem to streamline operations and accelerate innovation.

Jun 2017 - Sep 2017

4 months

Senior Principal Technology Architect (for Infosys)

Amway Korea

Led the digital migration strategy for the East Asia region as part of a major new business operations transformation program.
Reported directly to corporate management and conducted a comprehensive audit of existing services.
Defined the target architecture to support regional scalability and alignment with global standards.
Identified and selected suitable application solutions and Service Integration Points (SIPs) to enhance operational efficiency.
Enabled sustainable international business growth and supported strategic Google Cloud Platform expansion in Eastern Asia.

Feb 2017 - Apr 2019

2 years 3 months

Senior Principal Technology Architect (for Infosys)

AGCO

Led a comprehensive digital transformation program to realign AGCO’s global B2B and B2B2C sales and after-sales operations, reporting directly to corporate management.
Defined the overarching enterprise architecture and directed the implementation of SAP CPQ, SAP Hybris Commerce, and Product Information Management (PIM) systems.
Enhanced operational efficiency and customer centricity across regions.
Managed cross-functional teams across Germany, Switzerland, the UK, the USA, and India to ensure cohesive execution.
Oversaw coordination of eight program workstreams covering Salesforce CPQ configurator, CRM, marketing automation, customer portals, and core digital infrastructure.
Drove rollout of SAP S/4HANA, data enablement, and microservices integration using Mulesoft.
Advanced master data management and digital analytics to support a scalable, data-driven transformation.
Focused on architecture governance, stakeholder alignment, and delivery of future-ready solutions across the enterprise.

Jan 2017 - Aug 2017

8 months

Senior Principal Technology Architect (for Infosys)

Sony Computer Entertainment Europe

Led a global digital transformation program supporting the PlayStation 5 launch.
Architected the integration of PIM, DAM, and content portals to optimize the digital product supply chain.
Evaluated CPQ configurations, SAP Hybris PCM, SAP S/4HANA, and OpenText to enhance master data management, pricing, and content delivery.
Improved digital delivery capabilities across global channels.

May 2016 - Jan 2017

9 months

Senior Principal Technology Architect (for Infosys)

Kering

Was responsible for the design and implementation of the B2C commerce strategy within the DaVINCI project for brands such as Gucci and YSL.
Developed a SAP Hybris platform based on a microservices architecture.
Integrated POS systems and led a global back-end transformation leveraging SAP S/4HANA.
Improved omnichannel commerce capabilities and operational efficiency for luxury retail brands.

Mar 2016 - Sep 2019

3 years 7 months

Senior Principal Technology Architect (for Infosys)

Infosys Innovation Fabrik

Established and led a European innovation hub for AI and automation in Berlin.
Recruited and managed a team of 150 digital experts.
Developed and executed go-to-market strategies for innovative digital solutions.
Led solution design and delivery of high-impact digital transformation projects across multiple industries.
Drove adoption of AI, automation, and modern architecture patterns in client engagements.

Aug 2015 - May 2016

10 months

Senior Principal Technology Architect (for Infosys)

Fresenius Kabi

Led a global SAP Hybris B2B transformation program for pharmaceutical and medical technology sectors.
Implemented an e-commerce platform with SAP S/4HANA integration to enhance digital capabilities and process reliability.
Strengthened international order management and digital customer engagement.
Ensured compliance with industry-specific and regulatory requirements in the healthcare domain.

Feb 2015 - Aug 2015

7 months

Principal Technology Architect (for Infosys)

BASF

Directed the development of a SAP Hybris-based PIM system to manage chemical product catalogs within the "Maglis" program.
Focused on targeted information delivery and improved efficiency in product data management.
Enhanced digital accessibility and accuracy of product information for customers and internal stakeholders.

Sep 2014 - Mar 2015

7 months

Principal Technology Architect (for Infosys)

DNB ASA

Delivered a digital transformation program to restructure procurement and operating models for e-platforms.
Developed scalable delivery models and optimized partner ecosystems.
Implemented a digital enterprise architecture roadmap to support long-term transformation.
Improved operational efficiency and digital service delivery within financial services.

Jan 2014 - Dec 2014

1 year

Interim Global Engineering Manager (for Infosys)

AIMIA

Designed and led a global software development strategy on Google Cloud Platform for loyalty platforms.
Oversaw cloud architecture design, data management, and international delivery.
Aligned technical solutions for cloud transformation with global business objectives.
Ensured scalability, security, and performance of loyalty systems across multiple regions.

Mar 2013 - Mar 2014

1 year 1 month

Principal Technology Architect (for Infosys)

AstraZeneca

Led a transformation program covering 17 core applications and middleware systems.
Focused on program governance, efficient resource utilization, and strategic alignment with IT migration strategy.
Coordinated complex integration and modernization initiatives in a regulated pharmaceutical environment.
Improved resilience, maintainability, and scalability of core application landscape.

Jul 2012 - Apr 2020

7 years 10 months

Senior Principal Technology Architect (Full-Time)

Infosys Limited

Led strategic large-scale ITSM (ESM) and BPMN-based services and projects for leading multinational corporations across various industries.
Directed global, cross-functional teams and managed complex transformation programs focused on digital business models, technology infrastructure optimization, platform consolidation, and business process improvement.
Served on the German leadership team, leading end-to-end operations including new business development and country-specific initiatives.
Mentored digital practices and provided expert advice and consultancy to executive management to ensure alignment with business imperatives.
Led hiring and retention of skilled technical talent and administered and mentored teams and individuals, including performance and change management.
Drove architecture governance, solution design, and execution for multiple enterprise-scale programs and platforms.
Enabled data-driven, scalable solutions leveraging modern cloud and integration technologies.

Jun 2012 - Mar 2013

10 months

Principal Technology Architect (for Infosys)

Dansk Supermarked

Designed and implemented the company’s first SAP Hybris multi-channel commerce platform.
Managed the full project lifecycle, including migration from IBM to SAP systems.
Strengthened e-commerce capabilities and customer engagement.
Enabled multi-channel integration of retail operations and online channels.

Jan 2012 - Jun 2012

6 months

Executive Consultant (for CGI)

EDEKA

Led the design and implementation of a PIM solution within a regulatory compliance-driven program.
Ensured legally compliant product information processes and improved data integrity.
Addressed industry-specific regulations and emphasized sustainable compliance.
Focused on system integration and enterprise-wide data quality.

Jan 2011 - Feb 2012

1 year 2 months

Executive Consultant (for CGI)

Peter Justesen

Oversaw the strategic direction of an international transformation program focused on e-commerce, change management, and digital logistics processes.
Led cross-functional teams in Germany and Denmark.
Implemented a Dynamics 365 and PIM solution to modernize commerce and product information.
Redesigned logistics workflows to improve efficiency and meet evolving digital market demands.

Jun 2010 - May 2011

1 year

Executive Consultant (for CGI)

Conrad

Directed the architecture and implementation of a digital B2C transformation program centered on enhancing customer experience.
Developed an integrated e-commerce platform by connecting SAP back-end and front-end systems.
Optimized online sales channels and streamlined end-to-end retail operations.
Improved performance, scalability, and usability of the digital commerce platform.

Apr 2010 - Jul 2012

2 years 4 months

Executive Consultant (Full-Time)

CGI Inc

Led a large-scale digital transformation program with direct reporting to corporate management.
Improved operational efficiency through change management, new business models, and innovative application strategies.
Oversaw architecture, development, and IT delivery, establishing governance frameworks and ensuring service readiness.
Drove business analysis, technical solution planning, and staff education strategies.
Identified new revenue streams to support growth and profitability.
Advised and delivered multiple transformation initiatives for retail and e-commerce clients under CGI.

Nov 2009 - Apr 2010

6 months

External Advisor to the CIO (Freelance)

Neckermann GmbH, Otto Group

Advised executive management on optimizing e-commerce operations and business processes.
Conducted in-depth analyses to identify critical areas for improvement.
Developed strategic recommendations to increase operational efficiency.
Collaborated closely with the CIO and led company-wide initiatives for process optimization and supplier management.
Contributed to stabilization of the digital business model.
Designed and implemented robust master data structures to support long-term operational resilience and sustainable growth in the e-commerce environment.

IT Director / Senior Management Team Member

Chicago Association of Realtors

Served as IT Director and member of the senior management team at the Chicago Association of Realtors.
Directed IT strategy, operations, and governance.
Led implementation and maintenance of technology solutions supporting member services and internal operations.

Head of Development & Projects Management

Columbia College Chicago

Led development and project management activities for Columbia College Chicago.
Managed software development teams and key IT projects supporting academic and administrative processes.
Oversaw delivery, resource planning, and stakeholder communication for IT initiatives.

Software Architect

EDS Itellium GmbH / Quelle

Worked as Software Architect for EDS Itellium GmbH and Quelle, part of Arcandor AG.
Designed and implemented software architectures for retail and catalog business systems.
Supported modernization and integration of legacy platforms with new digital commerce capabilities.

Lead Software Developer

National Association of REALTORS

Acted as Lead Software Developer for the National Association of REALTORS.
Led design and development of software applications supporting real estate professionals.
Ensured code quality, scalability, and alignment with business requirements.

Senior Software Architect

Primondo Operations GmbH

Served as Senior Software Architect within Primondo Operations GmbH, an Arcandor AG company.
Contributed to design and development of enterprise software solutions supporting large-scale retail and e-commerce operations.
Focused on system integration, performance, and maintainability in complex heterogeneous environments.

Business Owner - IT Services

Wolf Communications

Owned and operated Wolf Communications as an IT services business.
Provided consulting, software development, and technology services to various clients.
Managed business development, client relationships, and end-to-end service delivery.

Summary

Dynamic and results-oriented Senior IT Architect, IT Project Manager, Business Analyst, and Technology Consultant with over 25 years of international experience in successfully executing complex IT transformation projects. By merging extensive technical expertise with strategic insight, I craft innovative digital solutions tailored for leading companies across diverse industries. Renowned for my operational excellence and forward-thinking approach, I am recognized for my ability to inspire stakeholders, seamlessly implement complex integrations, and drive sustainable optimization of business processes.

In the past 15 years, my accomplishments include: Consistently achieving 100% project delivery on time and within budget, as scoped and designed, without requiring excessive management oversight. Maintaining an impeccable record with zero priority one or two incidents on services produced and managed. Delivering 100% of all projects punctually, with many completed ahead of schedule. Meeting 100% of budget expectations, with over 95% of projects consistently reaching this benchmark. Encountering zero change requests, resulting in no additional costs for any projects. Leading 90% of managed or staffed teams to deliver results more swiftly and accurately than competing teams, enabling proactive support to other teams and facilitating the expansion of initial requirements.

Skills

It Software / Enterprise Architecture / Solution Architecture
It Project / Program Management
It Operation Management (Itom)
Interim Cio / Cto Management
Business And Requirements Analysis / Management
It Service Management (Itsm)
Process Management
Software Engineering / Development
System Integration / Cloud Migration / Transformation Management
Scrum Master, Product Owner / Ba
Change / Resource Management
Service / Vendor Management
Manufacturing / Industrial – It Project Manager, Technology Consultant, Technology Architect
Energy Supply – It Project Manager, Technical Project Manager, Technology Architect
Telecommunications – Technical Product Owner, Technology Architect
Retail – Principal Technology Architect, Global Engineering Manager, Program Manager
It Service – Technology Consultant, Managing Director, Technology Architect, Cio, Ceo
Healthcare – Technology Architect
Banking & Finance – Technology Architect
Media & Entertainment – Technology Architect
Public Sector – Software Architect, Head Of Development & Architecture, Cio
Java, Php, C#, Python, Javascript, Spring Boot, Nodejs, React.js, Vuejs, Jquery, Hibernate
Sap Suite, Ibm, Salesforce Dc (Sfdc), Adobe Aem, Workday, Visio, Jira / Confluence, Git, Powercloud, Sparx, Bizzdesign, Alfabet, Camunda, Open Text, Service Now, Dynamics 365, Ms Office, Ms Project, Miro, Draw.io, Postman
Erp, Crm, Cms, Pim, Mam / Dam, Cpq, Api, Ecommerce, Iot, Ai, Llm
Aws, Sap Cloud, Azure, Gcp (Private, Public, Hybrid) – Iaas, Paas, Saas, Faas, Daas, Baas, Caas
Cmmi, Itil 4, Aspice, Qms, Togaf Agile, Safe, Ci / Cd, Bmecat, Bmi, Iso 27001
Mysql, Oracle, Openbase, S4 Hana, Postgres, Redis, Nosql
B2b, B2c, Bpmn, Micro Services, Domain Driven Design (Ddd)
Ai, Software Solution Design & Development, Digital Transformation, Software & Services Development, Enterprise Service Management (Esm)