Senior CRM Solution Architect, Project Manager with over 25 years of experience in managing and delivering large-scale, international CRM and enterprise IT projects, particularly with Oracle Siebel, Salesforce, Veeva, and SAP. Proven success in leading agile software development, stakeholder management, data integration, cloud migrations, and AI/ML-enabled CRM enhancements. Skilled in building bridges between business, IT, and cross-functional global teams in complex, multicultural environments.
Extensive experience in management and strategy consulting, working with leading consulting companies such as PwC and IBM, overseeing digital transformation initiatives, global deployment programs, and multicultural virtual teams and rollouts across Europe, North America, Asia-Pacific, and the Gulf region.
Skilled in bridging business and IT functions, aligning stakeholders, and delivering high-value CRM solutions in regulated and fast-paced environments.