Jannik Jespers
Freelance Salesforce Consultant & Developer
Experience
Jan 2016 - Present
9 years 7 monthsGermany
Freelance Salesforce Consultant & Developer
Self-employed
- Consulting and implementation of over 30 Salesforce projects (Sales Cloud, Service Cloud, Experience Cloud, Pardot, Marketing Cloud)
- Design and setup of CRM architectures including requirements management, data modeling, and automation
- Implementation of custom solutions (Apex, LWC, Flows, integrations)
- Development of interfaces with ERP, DMS, and email systems (SAP, Microsoft Dynamics, DocuWare, etc.)
- Introduction of agile project methods (Scrum, Kanban) in client projects
- Coaching internal Salesforce teams (admin and developer training)
Jan 2012 - Dec 2016
5 yearsMunich, Germany
Salesforce Consultant & Developer
T-Systems MMS
- Advising mid-sized clients on the implementation and optimization of Salesforce
- Technical implementation of custom requirements
- Creation of dashboards, reports, and automated workflows
- Project coordination with clients and internal stakeholders
- Preparation of technical documentation and training materials
Jan 2010 - Dec 2012
3 yearsStuttgart, Germany
Junior CRM Consultant (Salesforce)
Capgemini Deutschland GmbH
- Support in CRM implementation projects
- Data migration and quality assurance
- Creation of custom objects and page layouts
- Configuration of user roles and permissions
- End-user support
Summary
Experienced Salesforce expert with over 15 years of project experience in CRM architecture, Salesforce implementation, custom development, and system integration. Specialized in the digital transformation of sales, marketing, and service processes in medium-sized and large companies. As a reliable digitalization partner, I advise organizations on the efficient and sustainable use of Salesforce ecosystems – from requirements analysis to long-term system support.
Languages
German
NativeEnglish
Advanced Education
Oct 2006 - Jun 2010
Technical University of Dortmund
Bachelor of Science, Business Process Management, CRM Systems, Software Development, Databases · Business Informatics · Dortmund, Germany
Certifications & licenses
Salesforce Certified Administrator
Salesforce
Salesforce Certified Integration Architecture Designer
Salesforce
Salesforce Certified Platform Developer I
Salesforce
Salesforce Certified Platform Developer II
Salesforce
Salesforce Certified Sales Cloud Consultant
Salesforce
Salesforce Certified Service Cloud Consultant
Salesforce
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