Martin Ratkiewicz
Director | Consulting Lead, DACH Region | Salesforce Advisory
Experience
Director | Consulting Lead, DACH Region | Salesforce Advisory
EPAM Systems
Freelancer | Coach, Lecturer, Author | CRM, Consulting
MR Advisory
Senior Manager | Certified Chief Architect | Salesforce Advisory
Deloitte Switzerland
Manager | Lead Architect & Program Manager | Salesforce Strategy Advisory
PwC Germany
Lead Consultant | Project Manager & Solution Architect | Salesforce Advisory
NTT DATA
CRM Advisory | Consulting Roles in Strategy, Business, IT
Diverse
Industries Experience
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Experienced in Professional Services (15.5 years) and Information Technology (11.5 years).
Business Areas Experience
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Experienced in Information Technology (15.5 years), Customer Service (9.5 years), Strategy (8.5 years), and Project Management (3.5 years).
Summary
As a Salesforce Chief Architect and Consulting Lead, Martin can serve as the overall architect responsible for aligning IT initiatives with organizational goals. He is a seasoned leader who can provide guidance, ensuring coordination and strategic direction across all architectural domains. The underneath outlined list provides a proposal on how Martin can support to grow your business:
- Alignment of architectural initiatives with organizational strategy.
- Enterprise-wide business process optimization.
- Development and maintenance of architectural standards and guidelines.
- Scalability and flexibility of architectural solutions.
- Collaboration and communication among different architectural domains.
- Architectural governance and compliance.
- Risk management and mitigation related to architectural decisions.
- Stakeholder engagement and communication.
- Integration in the broader enterprise architecture.
- Identification of opportunities for Innovation
Enterprise Architecture Business Architecture Solution Architecture Technical Architecture Integration Architecture Delivery Excellence
Skills
Enterprise & Solution Strategy:
- Shape Multi-year Crm Vision Aligned To P&l
- Own End-to-end Architecture—business, App, Data, Integration, Security
- Maintain Actionable Tech Roadmap
Delivery Excellence:
- Assure Build Quality, Performance, Security
- Align Delivery Teams With Architectural Intent
- Protect Stakeholder Confidence
Business & Practice Growth:
- Win Work Through Architecture Eminence
- Drive Cross-sell & Up-sell Across Clouds And Partners
- Govern Partner & Isv Ecosystem
Innovation & Acceleration:
- Scout, Validate, And Industrialize Emerging Tech
- Productize Repeatable Accelerators
- Evangelize Via Community & Events
Governance & Risk:
- Establish Program-level Guardrails
- Proactively Surface Risks & Mitigation Paths
- Ensure Audit / Regulatory Compliance
People & Community Leadership:
- Build Architect Career Lattice & Mentoring Culture
- Forecast Skill Demand And Close Gaps
- Represent Technical Voice At C-suite
Thought Leadership Areas:
- Salesforce Architecture Strategy
- Crm Program Design & Transformation Leadership
- Cross-cloud Integration & Ecosystem Thinking
- Architecture Team Enablement & Role Clarity
- Trusted Cxo Advisor On Crm Value Realization
Martin Ratkiewicz Is A Salesforce Thought Leader, Especially In Enterprise Architecture, Program Structuring, And Value-focused Crm Design. He Doesn't Just Talk About Tools — He Brings Structured Thinking, Repeatable Frameworks, And Advisory-level Insights To The Ecosystem.
His Strong Market Presence And Network Enable Partners To Scale Their Practices By Building High-performing, Expert Teams And Winning Strategically Important Customer Programs.
Languages
Education
University of Wales
Master of Business Administration · Business Administration · United Kingdom
Western Sydney University
Study Abroad in Marketing · Marketing · Sydney, Australia
University of Applied Sciences Cologne
Diploma in Business Informatics · Business Informatics · Cologne, Germany
Certifications & licenses
Deloitte Certified Chief Architect
Deloitte
Open Certified Distinguished Architect
Salesforce & MuleSoft Certified Professional
Salesforce Superbadges
Salesforce System-, Application-, B2B-, B2C Architect and MuleSoft Platform Architect
Scrum Master
TOGAF 9 Certified Practitioner
Profile
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