Steffen Paul - Consulting

Egmating, Germany

Experience

Aug 2024 - Present

1 year 6 months

Consulting

International Trading House

Consulting, coaching and support of the new IT manager as part of the internationalization
Development of the IT and digitalization strategy
Design of the consolidated target application architecture (Microsoft Dynamics, dc Commerce, Magic XPI)

Oct 2023 - Dec 2024

1 year 3 months

Project Lead

German Financial Services Provider

Technical project leadership for design and implementation of a Salesforce implementation project
Matching requirements with the options for implementation in Salesforce
Managing the delivery teams

Jan 2023 - Sep 2023

9 months

Project Lead

International Real Estate Investment House

Selection of a CRM platform to modernize and digitize business processes
Platform selection (Microsoft Dynamics)
Implementation planning
Stakeholder management

Dec 2021 - Jun 2022

7 months

Project Leadership Coaching

German Financial Services Provider

Coaching the project lead of a CRM implementation project
Requirements analysis and alignment with implementation planning on Salesforce (Financial Services Cloud, Experience Cloud, Marketing Cloud)
Analysis of integration requirements and solution design

Apr 2021 - Mar 2023

2 years

Architecture Consulting

International EaaS Company

Design, selection and implementation of a cloud-based ERP/CRM platform for a new EaaS (Equipment as a Service) business
Process and application landscape design
Platform selection and implementation (IFS Cloud)

Dec 2019 - Mar 2020

4 months

IT strategy consulting

German manufacturing company

Developing an IT strategy based on the business strategy
Defining operational and strategic principles
Creating a strategic target enterprise application architecture (Enterprise Architecture)

May 2019 - Jun 2019

2 months

Project audit

German manufacturing company

Short audit of a Salesforce implementation project
Reviewing project management, governance, and enterprise architecture
Drafting a restructuring of IT/digitalization and project governance

Nov 2018 - Mar 2021

2 years 5 months

Program management

International real estate investment firm

Leading program and team for the design and implementation of a digitization platform (CRM, HR, etc.) based on standard software
Selecting application platforms (Salesforce, Workday)
Managing implementation, migration, and rollouts in 17 countries (partly agile/Scrum, partly waterfall)

Aug 2018 - Dec 2018

5 months

Project management

International real estate investment firm

Advising on implementing an enterprise-wide project portfolio management system to manage transformation projects
Introducing agile methods (OKR/Scrum)
System selection (Salesforce)

Apr 2018 - Jul 2018

4 months

IT strategy consulting

International real estate investment firm

Developing the digitization and IT strategy as part of company acquisitions and integration
Aligning business and IT strategies
Creating and implementing the new strategy for the entire company

Oct 2017 - Mar 2018

6 months

Project Lead

International Beverage Manufacturer

Consulting on the introduction of a Europe-wide project portfolio management system
Managing the implementation partner for the ServiceNow rollout

Jul 2017 - Oct 2017

4 months

Solution Architect

International Automotive Manufacturer

Consulting on consolidating CRM and marketing systems into unified processes and a single platform
Aligning requirements with Salesforce implementation capabilities
Planning the implementation for handover to the implementation partner

Jul 2017 - Oct 2017

4 months

IT Strategy Consultant

International Logistics Provider

Advising on updating the IT strategy
Introducing IT requirements management in relation to the IT project portfolio management system

Apr 2017 - Jun 2017

3 months

Enterprise Architect

German Insurance Company

Designing the application architecture for a new sales and commission system
Creating current and future process (Level 0 to Level 2) and application landscape maps

Feb 2017 - Apr 2017

3 months

IT Strategy Consultant

International Automotive Supplier

Conducting an IT assessment for the US entities
Performing a strengths and weaknesses analysis of the existing application landscape (ERP, CRM, etc.)
Developing new IT governance processes

Oct 2016 - Feb 2017

5 months

Project Manager

International beverage manufacturer

Project and team leadership for implementing the restructuring of application development (Salesforce and mobile)
Design of the new organization and processes
Coaching the Scrum Masters

May 2016 - Sep 2016

5 months

Project Manager

International beverage manufacturer

Concept and implementation of a digitization platform based on Salesforce
Creation of the business and technical domain model and the architecture for a new B2B2C platform
Management of internal and external stakeholders

Jun 2015 - Dec 2015

7 months

Project Manager

International logistics service provider

Concept and design of an IT project portfolio management system
Functional and process design and prototype design
Software selection (Sciforma)

Apr 2015 - Apr 2016

1 year 1 month

Project Manager

International beverage manufacturer

Redesign and implementation of a loyalty CRM application based on Salesforce
High-level design for integrating application components (Salesforce, mobile apps, backend systems)
Introduction of agile methods (Scrum)

Jan 2015 - Mar 2015

3 months

Project Manager

International beverage manufacturer

Design of a new IT governance and enterprise architecture management model
Requirements analysis based on COBIT processes
Design of an Architecture Review Board and a Project Portfolio Management Board
Implementation plan

Aug 2014 - Dec 2014

5 months

IT strategy consulting

International logistics corporation

Auditing and revising the IT strategy
Content and technical consulting
Organizational support for completing the IT strategy

May 2014 - Jun 2014

2 months

Project audit

Financial services provider/insurance broker

Auditing an implementation project
Reviewing compliance with predefined project management and testing methods
Analyzing budget development
Preparing a project report for the board

Oct 2011 - Mar 2014

2 years 6 months

Program management

Financial services provider/insurance broker

Overall program coordination for the development and migration of a new advisory and CRM application
Design of the overall application architecture
Introduction and support of agile methods (Scrum)
Advising and supporting the CFO and CIO

Mar 2010 - Aug 2011

1 year 6 months

Project management

Financial services provider/insurance broker

Design of a consolidated IT environment
Design of business processes for consulting and sales
High-level design of the IT architecture
Creation of implementation scenarios with business cases

Aug 2008 - Apr 2010

1 year 9 months

Executive management

Publicly listed venture capital firm

Advising and then taking sole responsibility for executive management
Restructuring and turnaround of the operational business
Setting up professional investment management and controlling
Implementing a reporting system
Operational support for portfolio companies in Germany, the Czech Republic, and Ukraine

May 2008 - Jul 2008

3 months

Project Management

Asset Management

Project and team management for selecting and implementing a CRM system (Microsoft Dynamics)

Jan 2006 - May 2008

2 years 5 months

Program Management

International Financial Services Provider

Selection, implementation and migration of a new CRM system (SAP CRM)

Mar 2005 - Dec 2005

10 months

Program Management

International Financial Services Provider

Development of a new IT strategy
Design of a new IT architecture

Aug 2004 - Mar 2005

8 months

Division Management

Finnish Sanitary Equipment Manufacturer

Management of the Group SAP Competence Center

Apr 2004 - Aug 2004

5 months

Project Management

Software Manufacturer

Selection of a new ERP system (Baan)

Dec 2003 - Apr 2004

5 months

Project Lead

International Logistics Group

Developing corporate controlling guidelines
Separating management reporting from legal reporting

May 1993 - Dec 2003

10 years 8 months

Project Manager, Coach, and Consultant

Various

Creation of a multi-client capability for a securities settlement system and migration of one client
Implementation of online brokerage for the bank of a German financial services provider
Execution of a strategic customer value analysis for an international technology corporation
Consulting for a German regional bank on the introduction of online brokerage
Project management for clinical application tests of image processing software for an international medical technology corporation
Development and implementation of a monthly reporting system for German and French subsidiaries of an international technology corporation
Development of a controlling and cost accounting concept for a German industrial company
Project management and test management during the implementation of a shared services center for the German, Austrian, and Swiss branches of an international chemical corporation
Development of an IT strategy for integrating the ERP systems of the German subsidiary of a Finnish paper manufacturer

Skills

Consulting / Interim Management: Digitalization, It Strategy, Business-it Alignment, Transformation / Agile Management / Okr, Okr Master, Advanced Scrum Master, Project Portfolio Management, Program And Project Management, Development And Training Of A Unified Project Management Methodology As A Member Of The Global Project Management Initiative Of Arthur Andersen Consulting, Enterprise Architecture Management, Selection, Implementation, Migration Of Crm/erp Systems, Advising And Coaching Top Executives On It Strategy, Business Requirements And It Delivery, Stakeholder Management, Itil Foundation
Applications: Various Crm And Erp Systems And Platforms, Including Ifs, Salesforce, Microsoft Dynamics, Sap, Odoo, And Other Business Intelligence Systems
Other: Development And Training As Instructor Within The Training Division Of An International Consulting Firm In The Usa, Volunteer Work As A Karate Coach