Improvement and further development of methods for IT sourcing transactions in international and local contexts; shared service models, business process outsourcing, outsourcing, cloud and hybrid cloud models; implementation of IT service models such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS), Workplace as a Service (WaaS), and to some extent Artificial Intelligence (AI) as a Service; contract development (German and English); development of the measures required for (out)sourcing (governance, compliance, risk management, service level agreements (SLAs)) in the areas of business, finance (banks – e.g. implementation of measures to comply with DORA, identification and assessment of all relevant ICT risks)
Led program management of the mainframe transition (outsourcing). Continued the activities of a mainframe transition to a new outsourcing provider that was halted in 2016 based on risk analyses; implemented an SDM (Software Defined Mainframe) concept.
Managed an IT outsourcing tender and its implementation for a carved-out subsidiary of a leading German manufacturing company (carve-out to a Chinese company). Integrated IT into the acquiring company while outsourcing the entire IT infrastructure. Workplace as a Service (WaaS) in an Office 365 environment, managed network services, datacenter & cloud services (IaaS), on premises to cloud, application services (SaaS), service desk services. Developed the required environment and led internal teams. Developed, executed and evaluated RFIs and RFPs. Developed the complete contract framework. Pre-selection and final selection of potential IT service providers. Prepared and carried out due diligence. Conducted contract negotiations. Prepared and executed the transition.
Led program management for the transition & migration of the entire IT (outsourcing). Changed and implemented the outsourcing strategy. Carried out the provider change (multi-providing) for a retail company. Switched from 1 provider to 4 providers. Optimized, transitioned and migrated a long-term outsourcing of the entire IT. Outsourced the entire infrastructure including workstations, servers, networks, printers, software. Implemented IT service models. Drove innovation by replacing and company-wide roll-out of infrastructure and applications. Responsible for executing the transition and migration, transforming specific parts, and service improvements. Managed all sub-projects within the program. Led the core team including PMO and interacted with more than 100 stakeholders.
Planned the handover and transfer of assets between internal entities as part of decentralizing IT. Considered the future feasibility of outsourcing. Finance area with asset valuation, asset transfer, personnel budget planning. Contracts area with structure, contract transfers, cooperation agreements. Personnel with staffing planning and transfer. Integration and processes with provider management, key account management, reporting, process interfaces. Communication and change management.
The advisor brings more than 30 years of experience in deploying and implementing new IT technologies and related process optimization in industrial environments and in the public sector. The range of cooperation spans from mid-sized companies to internationally operating large corporations.
After many years in sales management and business development at leading US companies, he has led his own firm for IT sourcing advisory services for the past 22 years.
The goal of these services is primarily to optimize the execution of complex transactions by a) timely strategic alignment of the resources used and b) significantly improved interaction among the business partners involved (relationship management).
These services have been successfully applied in restructuring, mergers & acquisitions during corporate turnarounds, as well as extensively in tenders and contract negotiations.
The advisor has worked in all phases of the sourcing process, such as outsourcing, procurement and vendor management, as well as other tasks like program management, project management, business development and account management.
During this time, he developed effective methods to facilitate and improve the entire sourcing life cycle.
Above all, the mix of long-acquired knowledge from both sides – the vendor and the client side – makes the service especially valuable.
With regard to problems arising around personnel, technologies, services and business processes, as well as legal and political aspects, this allowed for early realization of the alignment needed for project success.
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