Lisa S. - Lead Consultant | Partner

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Allershausen, Germany

Experience

Sep 2023 - Dec 2023

4 months

Lead Consultant

International retailer

Optimization of Product Content Management (PCM) processes**
As part of the PCM project, a "Single Source of Truth" solution was created which was used by various retail divisions, suppliers, and marketing agencies to centrally manage customer-focused, product-related marketing content. It enabled content delivery for digital channels and efficient print production. PCM aimed to standardize marketing processes internationally.
Analysis of current PCM processes
Requirements analysis
To-be process modeling and design documentation
Ensuring that the solution could be implemented and integrated into existing systems
Training users and providing support during rollout
Enabling change for those affected
Formulating business rules
Documenting results and improvement potentials
Agile project management (SCRUM)
Quality assurance processes
Functional conceptualization
Process analysis and modeling (BPMN)
Change management

Jan 2023 - Oct 2023

10 months

Project manager

International retailer

Efficiency and data quality improvement for international tenders**
The project had two main goals: introducing a trackable and reportable structure for master data management in procurement and dramatically improving data quality to boost efficiency. Key activities included analyzing the current state, developing a tracking and reporting structure, implementing tools, creating governance, training staff, and continuous monitoring and improvement. The project aimed to significantly enhance the efficiency and reliability of procurement processes and strengthen the company's competitiveness.
End-to-end project management for concept and implementation
Planning and running workshops
Defining and tracking work packages during implementation
Functional concept development
Reporting to management
Quality management
Agile project management
Quality assurance processes

Nov 2022 - Apr 2023

6 months

Project lead

National insurance group

Design and implementation of a modern developer environment**
This project covered the design and implementation of a modern developer environment aimed at increasing the efficiency, collaboration, and innovation of development teams. By introducing new tools, processes, and work methods, workflows were optimized and software solution development was accelerated. The project aimed to create a modern work environment that meets the demands of software development in the digital age.
Requirements analysis and detailed project planning
Change management measures
Preparation for user communication
Ensuring sufficient resources: staff, budget, technology
Selecting suitable tools and technologies
Assembling and leading the project team
Reporting to the board
Regular communication and stakeholder management
Implementing quality standards and processes
Identifying and managing risks
Agile project management
Quality assurance processes
Functional conceptualization / requirements analysis
Process modeling (BPMN)

Jul 2022 - Apr 2023

10 months

PMO

National insurance group

Implementation of a group-wide "Digital Workplace" concept**
In this project, a virtual work environment and a new work concept were designed and introduced at the group level. The project included developing and delivering modern digital workstations, as well as establishing innovative work methods and cultures. By holistically designing and implementing this initiative, a key step toward a future-oriented and agile way of working was achieved across the entire company.
Supporting subprojects in meeting governance requirements within the project
Coordinating and communicating between the different subprojects
Conducting and documenting meetings as well as managing risks and dependencies
Preparing board presentations for project progress reporting
Assisting with project planning and coordination across the program
Traditional project management (Prince2)
Quality assurance processes
Virtual Desktop Infrastructure

Jan 2021 - Present

5 years

Lead Consultant

International retailer

Re-modeling processes in the Source to Contract area**
The Sourcing & Contracting project aims to create and implement uniform procurement and contracting processes for all product categories. The standardization should enable efficiency gains, cost savings, and improved supplier relationships to optimize overall procurement performance. Notably, this project introduced end-to-end process modeling for the first time.
Developing and implementing change management strategies to ensure employee acceptance and readiness
Communicating goals, benefits, and impacts of the changes
Identifying change impacts and risks, and developing measures to mitigate them
Training and coaching employees to adapt to new processes and technologies
Monitoring change progress and adjusting strategies
Analyzing existing processes and identifying optimization potentials
Developing concepts for standardized process design and modeling (BPMN)
Leading the consulting team in solution implementation and quality assurance
Agile project management
Quality assurance processes
Process modeling (BPMN)
Change management

Jan 2021 - Apr 2023

2 years 4 months

Rollout & Change Manager

International Retailer

Consolidation & Harmonization in International Purchasing**
In this project, we aimed for a central internationalization of individual international purchasing processes through a uniform global procurement approach to maximize economies of scale and efficiency potential. By harmonizing and standardizing procurement activities at the international level, we wanted to enable optimal use of resources, leading to significant cost savings and improved purchasing management. This strategic shift aimed to strengthen the company's competitiveness and build a sustainable foundation for future growth and success.
Change management planning and implementation
Rollout planning and coordination
Interface management between various internal and external stakeholders
Workshop organization and facilitation, as well as lessons learned
Performance tracking and reporting
Risk management
Classic project management
Quality assurance processes
Testing processes and methods
Informatica P360, SAP ARIBA

Oct 2018 - Dec 2019

1 year 3 months

Change Manager

International Power Producer

Win10 & M365 Migration**
The company switched its international operating systems and was supported by a change and transformation team to keep the organization continuously informed. The project included a needs analysis and requirement definition, the development of a project plan, employee training, ongoing communication and feedback loops, IT infrastructure and data security adjustments, testing and quality assurance, and the implementation of support and maintenance strategies. Monitoring, progress evaluation, and risk management were also key parts.
Planning and leading the Windows 10 hardware rollout for international sites
Implementing effective change management to prepare and support users before, during, and after the migration
Coordinating hardware procurement and delivery, and ensuring client readiness for the switch
Actively participating in SteerCo meetings to track rollout progress and align strategic decisions
Working with various service providers to prepare and deliver cross-site classroom trainings
Turning the technical concept into user-friendly documentation
Managing and ensuring quality within the project team
Leading client workshops
Regular review meetings with the client on implementation status
Classic project management
ServiceNow
Virtual Desktop Infrastructure

Feb 2018 - Sep 2018

8 months

Germany

Change & Organizational Development Consultant

Specialty Chemicals Group

Supporting the digital transformation**
Since digital transformation is changing the chemical industry drastically, the group had to be prepared for the coming, constant change through change management and communication. From the employees' point of view, new technologies should be seen as a way to simplify work and give more time for value-adding tasks. The company should become smarter and increase productivity, connectivity, and innovation.
Developing the change management strategy
Creating and executing the communication plan
Evaluating training and qualification programs
Evaluating and presenting new relevant technologies
Organizing and running roadshows
Leading client workshops
Project management
Quality assurance processes
Structured interviews