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Silvia B.

Business Consultant - Product Management Banking Focus EBICS

Oberreute, Germany

Experience

Oct 2022 - May 2024
1 year 8 months
Germany

Business Consultant - Product Management Banking Focus EBICS

AAREAL First Financial Solutions AG

  • Optimizing and further developing the client's internal EBICS application.
  • Providing business and technical consulting to Aareal First Financial Solutions AG on EBICS standard products and applications in the operations and development departments.
  • Project-related communication with external development partners and the product manufacturer to implement corresponding technical optimizations.
  • Acting as the business coordinator, advising on content and regulatory requirements as well as technical prerequisites and necessities, and bringing them together at the business level.
  • Advising on the handling of EBICS formats.
  • Reviewing the current EBICS standard for optimization and development potential.
  • Analyzing the current state to identify development opportunities and deriving recommendations, considering regulatory requirements.
  • Conducting EBICS tests during the project.
  • Responsible at the business level for requirements management and recording requirements for such tests in this context.
  • Designing a functional and long-term test management system.
  • Executing and evaluating the tests.
  • Advising on sustainable quality assurance and audits.
  • Project languages: German and English.
  • Tools/methods: MS Project, MS Office, MS Visio, TestRail, Confluence, Jira, Business Logics Bankkrecher, Business Logics Testdatengenerator, Business Logics Banking Tool, Business Logics Testsystem, DBEAVER, Squirrel, Unix Virtual Machines, WinSCP, Kitty, Putty, various Aareal Bank products, Online Banking Portal, Aareal Sign, core banking system, SAP Blue Eagle, SAP RE-FX, Aareon Wodis Sigma, Haufe Real Estate Wowinex, GAP Group Immotion, UTS Karthago, SAP IS-U/Waste, SIV kVASy different EBICS clients.
Jul 2020 - Jul 2024
4 years 1 month
Germany

Requirement Manager – international team Network and Soldier Systems Focus Future Infantryman soldier systems

Rheinmetall Defence Electronics GmbH

  • Planning the approach to create and maintain the system architecture in IBM Rational DOORS on Windows 10.
  • Creating and maintaining system models for soldier systems.
  • Capturing customer requirements in use cases and user stories.
  • Recording logical sequences and interactions between system functions or logical elements.
  • Describing the system architecture using different architectural views.
  • Defining internal and external interface requirements between system elements.
  • Conducting make-or-buy analysis and decisions.
  • Maintaining the DOORS requirements database and system models in common design tools like EA/Rhapsody.
  • Establishing a new requirements engineering process.
  • Creating a structural and requirements analysis of all technical, organizational, and decision-making measures to specify electronic systems in two projects aiming to produce a requirements management handbook and a requirements management plan.
  • Gathering, processing, and tracking requirements and creating a requirements baseline to serve as the basis for defining needed work products.
  • Translating defined customer requirements into system technical target requirements that form the basis of system design.
  • Conducting joint reviews of system requirements.
  • Designing system architecture and software requirements analysis.
  • Planning, introducing, and managing the reuse program.
  • Responsible for change management.
  • Setting up the test environment with DOORS Next Generation and Rhapsody.
  • Project languages: German and English.
  • Tools/methods: MS Project, MS Office, MS Visio, IBM Rational DOORS 9.6, DOORS Next Gen, Enterprise Architect, Rhapsody, Sophisten, IREB, V-Model XT, SCRUM (Software Engineering), ITIL (Patch Management).
Aug 2019 - Jun 2020
11 months
Hamburg, Germany

Project Manager - transnational team

Barclays Bank Ireland PLC Hamburg Branch (Barclaycard)

  • Connecting and integrating a globally renowned ePOS partner (AMAZON) into the existing banking infrastructure.
  • Integrating the ePOS partner as a new channel including API interfaces.
  • Responsible for real-time customer onboarding including KYC (Know Your Customer), WebID automation, real-time account boarding, and integration for finance and control.
  • Integrating the channel into the customer and agent front end.
  • Integrating all relevant processes/data flows into existing backend systems.
  • Adjusting software/hardware of all systems affected by the change.
  • Integrating the adapted processes for the new channel in finance, collections, fraud, sanctions, IT risk, operations, and credit risk.
  • Reviewing and validating functional and non-functional requirements.
  • Reviewing the IT architecture.
  • Creating use case diagrams, sequence diagrams, activity diagrams, and class diagrams.
  • Reviewing software specifications, implementation, and integration according to Barclays design and process standards and governance until go-live.
  • Supporting SIT and UAT testing.
  • Release management.
  • Responsible for resolving problem reports (bug fixes).
  • Project planning, KPIs, risk management, reporting.
  • Responsible for successful agile development following the SCRUM process.
  • Responsible for change and configuration management.
  • Project documentation, budget planning.
  • Stakeholder management.
  • Key risk management.
  • Change management.
  • Project languages: German, English.
  • Tools/methods: MS Office suite including Visio and MS Project; Agile Central, Navigator, Scrum, Lean Control Tool, Confluence, Jira, Prince2, API, REST, SOAP, Java, XML, cloud services, KYC, online banking app, digital payments, customer journey, BPM.
Sep 2018 - Jul 2019
11 months
Hamburg, Germany

Project Lead Software Development and Implementation – Replacement of a payment system (transnational)

Barclays Bank Ireland PLC Hamburg Branch (Barclaycard)

  • Proposal phase: preparing required documentation for tender regarding a new payments system covering SEPA, SWIFT, TARGET2, PSD2, INSTANT PAYMENTS, ISO20022 XML PACS formats, CAMT formats, EBICS reconciliation, and report connectivity to the Bundesbank and EBA.
  • Creating long lists and short lists for supplier selection; participating in supplier selection and supplier pitches.
  • Evaluating tender responses and creating various evaluation matrices for supplier selection.
  • Supplier management and supplier selection.
  • Implementation phase: reviewing and validating functional and non-functional requirements.
  • Reviewing the IT architecture.
  • Creating use case diagrams, sequence diagrams, activity diagrams, and class diagrams.
  • Responsible for software specifications, implementation, and integration according to Barclays design and process standards and governance until go-live.
  • Project planning, KPIs, risk management, reporting.
  • Responsible for successful agile development following SCRUM.
  • Responsible for change and configuration management.
  • Project documentation, budget planning.
  • Stakeholder management.
  • Key risk management.
  • Project languages: German, English.
  • Tools/methods: MS Office suite including Visio and MS Project; Agile Central, Navigator, Scrum, Lean Control Tool, Confluence, Jira, Prince2; Vision+; CBPay; Oracle Financials; various banking front-end and back-end systems; mainframe; Cobol; Java; SEPA, SWIFT, TARGET2, PSD2, INSTANT PAYMENTS, ISO20022.
Mar 2016 - Sep 2018
2 years 7 months
Germany

Project Lead for Software Transition and Development of A400M Load Master Controls Embedded Software (team of 60+)

Airbus Defence and Space GmbH

  • Context: Embedded Software.
  • Leading the software stream (development under DO-178B).
  • Transitioning the developed software from civil aviation to military aviation domain.
  • Transferring software, test, and development know-how and the development team.
  • Transitioning the development and test environment (across sites).
  • Defining work packages.
  • Managing subcontractors in Germany, Spain, and India.
  • Responsible for software specifications, implementation, and integration following valid design and process standards for safety-critical software.
  • Responsible for verification and validation of software requirements.
  • Responsible for EASA certification of software under DO-178B.
  • Responsible for resolving problem reports (bug fixes).
  • Project planning, KPIs, risk management, reporting.
  • Responsible for partial agile development following the SCRUM process.
  • Responsible for change and configuration management.
  • Project documentation, budget planning.
  • Project languages: German, English.
  • Tools/methods: MS Office suite including Visio and MS Project; SAP ERP; SAP SRM; DOORS 9.0; ClearCase; ClearQuest; Reqtify; V-Model; DO-178B process; DAL B, DAL D, SCRUM; Artisan; Jira; Confluence.
Jun 2015 - Feb 2016
9 months
Bremen, Germany

Multi-Project Lead Development Application Software A400M LMC (Loadmaster Controls) including Software Transfer and Transition

ADS Airborne Solutions GmbH

  • Context: Embedded Software.
  • Leading a project for software transfer and transition from a civil aviation division to a military aviation division including staff transfer, know-how transfer, hardware infrastructure transfer, and development environment transition.
  • Leading a project for a safety-critical (DAL B) embedded software for complex hardware in an aviation application.
  • Responsible for the entire development and test environment.
  • Managing subcontractors in Germany and India.
  • Conducting software reviews (SDR, FDR, FFR, CRC).
  • Managing the Change Control Board.
  • Managing non-conformance.
  • Software integration and software engineering.
  • Documenting the software architecture and design.
  • Ensuring compliance with design and process standards for safety-critical software (DO-178B).
  • Requirements engineering and re-engineering; sample inspections (from specification to code); tracings.
  • Project planning and monitoring regarding cost, schedule and progress tracking, material resources, and personnel capacity for both projects.
  • Representing the projects internally and externally.
  • Risk management, defining and monitoring measures to be implemented.
  • Contributing to project documentation.
  • Reviewing certification documents, design documents, specifications; performing impact analyses; creating test cases and test procedures.
  • Professional preparation and presentation of project status and progress; developing internal and external reports, reviews, and meetings.
  • Supervising the system test team.
  • Project languages: German, English.
  • Tools/methods: MS Office suite including Visio and MS Project; SAP ERP; SAP SRM; DOORS 9.0; ClearCase; ClearQuest; Reqtify; V-Model; DO-178B process; DAL B, DAL D, SCRUM.
Apr 2014 - May 2015
1 year 2 months
Bremen, Germany

Project Lead Software Applications A400M LMC (Load Master Control)

Cassidian Airborne Solutions GmbH

  • Leading and managing a project in embedded software for complex hardware in an aviation application.
  • Managing two subcontractors in Germany and India.
  • Conducting software requirement reviews, software design reviews, and first flight reviews up to the certification review (CRC).
  • Reviewing software architecture, interface definitions, and partly reviewing C source code.
  • Collaborating cross-functionally with specialist departments and external project stakeholders.
  • Responsible for change management.
  • Performing software integration, supporting hardware-software integration.
  • Assisting in documenting software architecture and design.
  • Ensuring compliance with design and process standards for safety-critical software (DO-178B).
  • Software engineering.
  • Requirements engineering and re-engineering; sample inspections (from specification to code); tracings.
  • Project planning and monitoring in terms of cost, schedule and progress tracking, material resources, and personnel capacity.
  • Representing the project internally and externally.
  • Risk management, defining and monitoring measures to be implemented.
  • Contributing to project documentation.
  • Reviewing certification documents, design documents, specifications; performing impact analyses; creating test cases; test procedures.
  • Professionally preparing and presenting project status and progress; developing internal and external reports, reviews, and meetings.
  • Supervising the system test team.
  • Project languages: German, English.
  • Tools/methods: MS Office suite including Visio and MS Project; SAP ERP; SAP SRM; DOORS 9.0; ClearCase; ClearQuest; Reqtify; V-Model; DO-178B, SCRUM.
Apr 2010 - Apr 2014
4 years 1 month
Hamburg, Germany

Project Lead Work Package Technical Change Management (26 employees) Cabin Area

Airbus Operations GmbH

  • Context: Aircraft manufacturing (A350 program).
  • Focus areas: Inflight Entertainment, Wireless System, Cabin Intercommunication Data System, Galley Power, Passenger Seats, Cabin Attendant Seats, monuments (galleys, lavatories, crew rest compartments, etc.).
  • Budget responsibility of 2.8 million per year.
  • Project management, project controlling, contracting, invoicing.
  • Responsible for leading the technical change management work package for A350 cabin.
  • Developing and introducing the full change process within a new aircraft program.
  • Implementing a quality management system.
  • Creating a knowledge database in I-Share for configuration and change managers.
  • Project planning, KPI and milestone definition, reporting.
  • Lean management.
  • Creating change notes, base definitions, and standard definitions for the cabin.
  • Implementing changes (Request for Change/Critical Review) for the cabin.
  • Monitoring the implementation and execution of modifications on the aircraft.
  • Initiating, executing, and monitoring changes (Request for Change/Critical Review) as part of a project.
  • Ensuring implementation and certificability (EASA requirements) of changes according to A350 program decisions.
  • Representing the Cabin/Cargo & Customisation area in change committees (CCC, CCB).
  • Ensuring the entire change workflow.
  • Maintaining workflow tools (MODA, MPM, ICC CADB, ACC, CoDaC).
  • Tracking and presenting the availability of relevant modifications.
  • Identifying and resolving workflow issues.
  • Engineering and re-engineering aircraft configuration management rules and procedures.
  • Knowledge and conflict management.
  • Creating technical documentation for cost estimation to prepare customer change notices (SCN).
  • Preparing required technical modification documents for EASA certification.
  • Monitoring suppliers (risk-share partners).
  • Project languages: English, French, and German.
  • Tools: MS Project, MS Office, Interleaf, SAP PM, SAP FI/CO (equipment, installation, provisions and options costs), SAP SRM, Visio, Paintshop Pro, Catia IV (CAD), IRIS, Windchill (SyCM=System Configuration Management), Adobe Photoshop, Adobe Streamline, various Airbus tools (ICC, MODA, TESY, GESY, TAKSY).
Jul 2004 - Mar 2010
5 years 9 months
Hamburg, Germany

Change Management in Customization Area Deputy Team Lead (12 employees)

Airbus Operations GmbH

  • Context: Aircraft manufacturing (A380 program) – electrical cabin systems area.
  • Implementing changes (Request for Change/Critical Review).
  • Preparing and executing modifications.
  • Initiating, executing, and monitoring changes (Request for Change/Critical Review) as part of a project.
  • Ensuring implementation and certificability of changes according to A380 program decisions.
  • Setting up the CMDB tool (Integrated Change Control - Certification and Attestation Database and Configuration Database), including creating requirements and process documentation.
  • Defining software interfaces between relevant Airbus tools and the CMDB.
  • Creating test cases for CMDB.
  • Selecting and supporting CMDB key users.
  • Creating CMDB reporting with Crystal Reports.
  • Leading user acceptance tests for CMDB (Toulouse).
  • Leading document migration from Airbus legacy systems to the new CMDB tool.
  • Rolling out the CMDB.
  • Representing the Cabin/Cargo & Customisation area in change committees (CCC, CCB).
  • Ensuring the workflow.
  • Maintaining workflow tools (MPM, ICC, ACC, CoDaC).
  • Launching and controlling the delta -2/-1 activities according to modification target opening dates.
  • Tracking and presenting MP status and modification availability.
  • Identifying and resolving workflow issues.
  • Engineering and re-engineering aircraft configuration management rules and procedures.
  • Knowledge and conflict management.
  • Creating the Airbus internal wiki for the change management area.
  • Creating technical documentation in cabin electrical systems for cost estimation to prepare customer change notices (SCN).
  • Preparing technical documentation for implementing modifications (MP, TRS, TD, MAS) until modification completion.
  • A380 change process engineering and re-engineering.
  • Project languages: English, French, and German.
  • Tools: MS Project, MS Office, SAP, MS Visio, Paintshop Pro, Catia IV (CAD), IRIS, Windchill (SyCM=System Configuration Management), Adobe Photoshop, Adobe Streamline, UML, various Airbus tools (ICC CMDB, ACC2, MODA, TESY, GESY, TAKSY).
Oct 2002 - Jun 2004
1 year 9 months
Hamburg, Germany

Consulting and technical documentation in Customizing Configuration and Customization Management

Airbus Operations GmbH

  • Context: Aircraft manufacturing (A380 program) – electrical cabin systems area.
  • Clarifying customer requests (airlines) and issues with configuration and customization management.
  • Creating and maintaining project plans.
  • Capturing and maintaining all customer options (including development requirements, lead times, equipment, and system provisions).
  • Creating and analyzing documentation: SIRD (System Installation Requirements Dossiers), EIRD (Equipment Installation Requirements Dossiers), MOD (Modification Documents), TRS (Technical Repercussion Sheets) regarding information and technical impacts on requested options.
  • Clarifying impacts on involved departments (system definition, equipment weight, development costs).
  • Technical documentation of options including creating technical drawings.
  • Clarifying impacts with other aircraft component management teams in collaboration with respective organizational units.
  • Creating, merging, and consolidating incoming TRS/SIRD/EIRD/MOD from aircraft component management teams.
  • Capturing and processing change notes (standard changes) for individual test and customer aircraft.
  • Creating modification documents for individual aircraft fleets.
  • Creating technical documentation for standard base equipment of the Airbus A380 (all fleets).
  • Preparing technical documentation for A380 aircraft options (all fleets).
  • Project languages: English, French, and German.
  • Tools: MS Project, MS Office, Interleaf, Visio, Paintshop Pro, Catia IV (CAD), IRIS, Windchill (SyCM=System Configuration Management), Adobe Photoshop, Adobe Streamline, various Airbus tools (ACC2, MODA, TESY, GESY, TAKSY).
May 2002 - Sep 2002
5 months
Vienna, Austria

Business Process Implementation, Engineering and Re-engineering in the UMTS Area

Hutchison Austria GmbH

  • Context: Startup company, telecommunications (3rd generation).
  • Project planning, reporting, controlling, documentation, training.
  • Developing standards for process knowledge transfer to business owners and implementing them.
  • Conducting gap analysis and interface requirements for local UMTS rollout in Austria in compliance with Hutchison Development Process (HDP).
  • Coordinating all activities related to implementation.
  • Project controlling and reporting.
  • Creating interview questionnaires and customer journeys.
  • Implementing change management processes.
  • Implementing release management processes.
  • Supporting five business analyst teams in billing, CRM, marketing and sales, campaign management, corporate finance, and content management (identifying local processes with business owners, analyzing international business processes, multichannel CRM, OLAP, analytical CRM, data mining).
  • Developing and improving business organization based on process analysis results.
  • Developing training materials.
  • Creating presentations for business implementation teams.
  • Creating reconciliation queries in MS Access and Excel for main processes (from Control, Starteam, and Caliber).
  • Project languages: English and German.
  • Tools: MS Office, MS Project, Starteam, Control (business processes), Caliber (business components, business use cases, etc.), Describe (system use case creation), UML.
Oct 2001 - Apr 2002
7 months
Hamburg, Germany

Project Management, Project Controlling and Contract Management

Deutsche BP Aktiengesellschaft

  • Context: Commodities.
  • Project controlling in trade loans business / 120 staff.
  • Conducting gap analysis and interface requirements for trade loans (car barter, refinancing, equipment loans, installment cash loans, periodic payments, rebates in advance, etc.).
  • Creating contract management workflows and transaction handling requirements: contract contents and descriptions, contract calculation, contract pricing and amortization, invoicing, financial reporting.
  • Coaching users in the contract management application (23 staff).
  • Technical documentation of the contract management application.
  • Creating training materials for CMA and ERP.
  • Documenting interfaces to Oracle Financials and ISPS (ERP system).
  • Implementing the CMA satellite (contract management).
  • Migrating from JDE to CMA, creating test cases, rolling out contract management tools.
  • User acceptance testing.
  • Connecting and integrating CMA into SAP FI/CO, including documentation.
  • Creating various databases in Access, creating reconciliation queries in Oracle Financials and JDE.
  • Improving and implementing trade loans business processes.
  • Business process analysis in trade loans and contract management.
  • Creating various Excel sheets for controlling.
  • Project languages: English and German.
  • Tools: ERP system, UML, CMA system, Oracle Financials (AR, AP, GL), MS Office, MS Project, JD Edwards, SAP FI, SAP CO, Progress, ISP-A, ISP-S, IMI, CRM (Siebel).
Apr 2001 - Oct 2001
7 months
Frankfurt, Germany

Program Office IT Stabilisation Project Management, Project Planning, Coaching and Controlling

Commerzbank AG

  • Context: Investment Banking - IT Securities (team size 3).
  • Controlling for about 30 projects (budget, forecast, analysis, etc.).
  • Project planning for about 30 projects.
  • Training internal staff in controlling and project planning.
  • Coaching project managers.
  • Reporting all projects directly to Commerzbank's board or steering committee.
  • Forecasting and budgeting all IT stabilization projects for Commerzbank headquarters (Frankfurt, London, New York, Tokyo, Prague) for fiscal year 2002.
  • Creating various databases for project controlling in MS Access.
  • Creating report templates for project management and automating them in various controlling tools.
  • All projects had to be completed in extremely short timelines.
  • Tools: MS Project, MS Excel, MS Access, PDF (Commerzbank's proprietary controlling tool), MS SharpOwl, SAP FI/CO, SAP PM, Visio, ARIS, Primavera or SureTrack.
  • Project languages: English and German.
May 2000 - Mar 2001
11 months
Frankfurt, Germany

Technical Support and Technical Writer for the EUREX 4.0/4.1 and Energy Exchange (EEX) trading systems

Deutsche Börse Systems AG

  • Context: Capital market.
  • Creating technical documentation for the EUREX and EEX front end/back end for internal and external system documentation.
  • Creating user manuals for EUREX and EEX including clearing modules.
  • Creating and maintaining project-critical installation procedures for software developers and testers.
  • Testing and documenting test results of the new user interface on a simulated real-time exchange.
  • Creating training documentation for Eurex/EEX participants (brokers and banks).
  • Performing all work under extremely tight deadlines and rollout schedules.
  • All documentation was created in English.
  • Tools: MS Project 98, Word 97, Visio, Adobe FrameMaker, Excel 97, Lotus Notes, Primavera.
  • Project language: English.
Oct 1998 - Apr 2000
1 year 7 months
Aachen, Germany

Team Lead - Administration and Support for Lotus Notes, Lotus Domino, active ISDN cards at Hypercope

Hypercope GmbH

  • Context: Telecommunications, Lotus Premier Partner.
  • Team size: 8 staff.
  • Responsibilities: Technical documentation, training, quality assurance, testing.
  • Migrating Lotus Domino from R4 to R5 and connecting all Notes clients via LAN and ISDN in data centers and at major customer sites.
  • Tools: WinNT 4.0/95/98/2000, Linux, Lotus Notes 4.xx, 5.xx, Domino Designer, LotusScript, MS Office 97/2000, OS/2 Warp 4, Dreamweaver 2.0, HTML, CGI, various web tools, PageMaker 6.5, Adobe Illustrator, Photoshop 5.0, Paradox 8.0, Primavera, SureTrack.
  • Languages: English, German, French.
Oct 1997 - Sep 1998
1 year
Aachen, Germany

Sales and Marketing Management (team lead, 5 staff)

CTO Software GmbH

  • Context: industry solutions.
  • Tools: Windows NT4, MS Office, CTO-Software, HTML.
Mar 1995 - Oct 1997
2 years 8 months
Aachen, Germany

Hotline Coordination for industry solutions (team lead, 6 staff)

CTO Software GmbH

  • Context: industry solutions.
  • Tools: Windows NT 4/95, MS Office, Novell NetWare, CTO-Software, PageMaker, HTML, Java, CGI, Clipper.
Mar 1994 - Feb 1995
1 year
Aachen, Germany

Marketing Assistant

Dressler Computertechnologie GmbH

  • Context: Parallel computers, system integrator.
  • Tools: MS Office, MS Project, CorelDraw, Ventura Publisher, PageMaker, Adobe Illustrator, Photoshop.

Languages

German
Native
English
Advanced
French
Intermediate
Portuguese
Elementary

Education

Oct 1990 - Jun 1994

Universität Aachen (FH)

Diploma in Business Administration (Informatics, Controlling, Finance, Human Resources, Marketing) · Business Administration · Aachen, Germany

Oct 1984 - Jun 1984

Jackson Central-Merry High

High School Graduation · Jackson, United States

Math.-Nat. Gymnasium Schloss Hagerhof

General university entrance qualification · Bad Honnef, Germany

Certifications & licenses

IBM Certified Specialist - Rational DOORS Next Generation

IBM

Test Management with IBM Rational Quality Manager v6.0.5 (IBM Engineering Test Management)

IBM

IREB Foundation Level Certification - CPRE FL

IREB

Certified SCRUM Master

PMI Agile Certified Practitioner

PMI

PRINCE2 Practitioner Certification

PRINCE2

PRINCE2 Foundation Certification

PRINCE2

Certified IT Service Manager according to ITIL

ITIL

Lotus Notes R6 Re-Certification (Principal CLP Administration)

Lotus

SAP CO Application Consultant Certification (SAP R3/4.6)

SAP

SAP FI Application Consultant Certification (SAP R3/4.6)

SAP

Lotus Notes R5 Re-Certification (Principal CLP Administration)

Lotus

Certified Lotus Notes Professional (Principal CLP Administration)

Lotus

Certified Novell Administrator (CNA)

Novell

Certified Novell Engineer (CNE)

Novell

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