José (Jorge fragoso) Côco
IT Architect, Process Manager
Experience
IT Architect, Process Manager
Daimler Truck AG
In charge of implementing SAP Signavio Suite for process documentation at Daimler Truck AG, aiming to implement process documentation and optimization for retail and IT departments. The integration included all business processes, relevant documents and interfaces to SAP and non-SAP systems.
- Requirements analysis: Conducting detailed requirements analysis for process integration and optimization, with clearly structured and prioritized interface requirements between SAP and other IT systems
- Architecture conception: Development of an efficient IT architecture model for secure and smooth integration of CRM and other SAP processes in a cross-team approach
- Best practice analysis and implementation: Analysis and integration of best practices to optimize security and access processes in SAP-based sales processes
- Modeling and documentation: Process modeling according to BPMN and documentation of organizational and security-relevant process components in SAP Signavio Suite
- Stakeholder management: Close collaboration with interdisciplinary teams and regular alignment with internal stakeholders to ensure optimal implementation and consideration of all compliance requirements
Project Lead for Data Governance and Data Warehouse Strategy
Zalando
Responsible for introducing a data warehouse system for the Linehaul Quality team at Zalando. The project aimed to strengthen data integrity and optimize data-driven decision processes while ensuring smooth data migration to increase transparency and efficiency in the logistics department.
- BI platform optimization: Improvement of business intelligence platform to increase decision quality in linehaul logistics
- Data quality management: Ensuring data integrity through continuous quality controls and data reconciliation
- Data migration: Planning and execution of migration of relevant data to new data warehouse system, including definition of transformation rules and mapping specifications
- Process optimization: Leading optimization initiatives based on data analysis to increase efficiency in Linehaul Quality team
- Stakeholder management: Coordination between departments and stakeholders to implement requirements precisely
- Team leadership: Leading an interdisciplinary team of data analysts, BI specialists and logistics experts
Methods used included development of migration framework with transformation rules, data analysis and performance monitoring, and ongoing process optimization for regulatory compliance
Business Analyst
chocotec
Project lead for implementation of IoT solutions to optimize and increase efficiency of manufacturing processes in single-piece production.
- IoT integration: Support in integrating IoT technologies for real-time monitoring and control of machines, including gathering requirements and defining technical specifications
- Business case analysis: Conducting analyses and evaluations for IoT investments to assess economic and technological feasibility
- Requirements management: Capturing and documenting technical and functional requirements in close coordination with internal and external stakeholders
- Collaboration with technology experts: Working in interdisciplinary teams to ensure implementation of IoT solutions according to specific requirements of single-piece production
- Communication and coordination: Support in coordination between internal stakeholders and external technology providers
Results achieved:
- Efficiency increase through optimized manufacturing processes enabling faster production and cost reductions
- Improved data analysis through real-time monitoring enabling more precise control of production processes
- Smooth integration through successful collaboration between teams and providers
Project Lead Quality Assurance and Defect Management
Volkswagen Financial Services
Responsible for developing and implementing structured test management in mobility services and vehicle leasing. The project included optimization of test phases and processes to ensure software quality and implementation of agile methods for continuous improvement.
- Test management team leadership: Leading interdisciplinary team for test processes and quality assurance
- Agile test management: Implementation of agile methods (SCRUM, KANBAN) to optimize test processes and defect management workflows
- Organization and execution of test phases: Planning and controlling entire test phases from test strategy to execution
- Defect management and risk minimization: Monitoring and controlling defect management
- Process optimization and automation: Introduction of automated test procedures
Technologies used: SQL, Python, PHP and REST APIs for supporting test automation and software integration
Requirements Engineer
rise
Led development of distributed microservices architecture for web-based medical technology software tailored for private health insurance companies.
- Requirements analysis: Creation of use cases and user stories
- Interface specification: Development of technical specifications for API integration
- Project coordination: Leading review meetings
- Support in test and release management
Methods and tools:
- Domain Driven Development
- Atlassian JIRA/Confluence for project management
- plantUML for software architecture visualization
- Java, SQL and Python for development
Business Analyst
Analytik Jena
Responsible for comprehensive analysis and optimization of manufacturing processes through implementation of MES and CAQ systems.
- Process analysis and optimization: Conducting detailed as-is process analysis and modeling future to-be processes
- Requirements analysis for MES/CAQ systems: Creating detailed requirements analysis in close coordination with manufacturing and IT departments
- Process modeling: Using BPMN 2.0 for modeling manufacturing and quality processes
- Interdisciplinary teamwork: Close collaboration with manufacturing engineers, IT experts and quality assurance specialists
- Interface management: Analysis and definition of interfaces between MES/CAQ system and other production systems
Results achieved:
- Optimization of manufacturing processes through more efficient design and improved production quality
- Improved production control through real-time monitoring
- Successful interdisciplinary collaboration ensuring all requirements were integrated
Process Owner Change Management
CARIAD
Led key project aimed at designing and optimizing agile change management processes in software development. Focus was on increasing business value while ensuring compliance with Automotive SPICE standards.
- Agile process design: Using SCRUM & SAFe for establishing change management processes
- Rollout management: Planning and monitoring rollout of new processes
- KPI definition and process integration: Defining process roles and KPIs
- Process audits and maturity evaluation: Participation in audits
Methods and tools:
- Change management processes
- Agile project management with SCRUM and SAFe
- BPMN for process modeling
- Atlassian JIRA/Confluence and MS Visio
Release Manager
Volkswagen Financial Services
Led operational release and change management, responsible for controlled and efficient production deployment of changes in extensive bank-hosted systems. Focus on ITIL 3/4 methods for managing over 90 different applications.
- Release coordination: Planning and coordination of release dates
- Change management: Ensuring methodical and compliant implementation of changes
- ITIL process management: Application of ITIL-based practices
- Service requests and change execution
Tools used:
- Atlassian JIRA and Confluence
- Azure DevOps for CI/CD pipeline
- Red Hat Ansible for deployment automation
- HP Service Manager and ALM
- MS Office
Project Lead
Volkswagen AG
Responsible for stabilization and archiving of SAP CRM system at Volkswagen Germany in preparation for migration to SAP HANA.
- SAP HANA migration preparation: Planning and implementation of all necessary steps
- Process documentation and coordination: Close collaboration with various departments
- Archiving conception and implementation: Development and implementation of comprehensive archiving concept
- Process optimization for SAP HANA: Analysis and optimization of existing business processes
- Stakeholder collaboration: Close coordination with IT teams, departments and external consultants
Results achieved:
- Successful preparation for SAP HANA through system stabilization and targeted archiving
- Performance optimization through process and system improvements
- Implementation of scalable archiving solution
Senior Project Manager
Johnson Controls
Led strategic SAP MES implementation project at automotive supplier in Hannover, focusing on battery production optimization.
- Requirements and change management: Conducting requirement analyses
- Quality and risk management: Establishing strict quality management
- Specification creation: Developing project specifications
- Role and budget planning
- Communication and coordination with stakeholders
Tools & technologies:
- SAP MES and SAP MII
- Clarity for project portfolio management
- PMI principles and BPMN
Agile Test Manager and System Architect
Volkswagen AG
Led development and implementation of innovative web-based employee feedback system.
- Agile project management using SCRUM
- Backlog management
- Object-oriented analysis and design using Enterprise Architect
- User story development
- Identity and access management implementation
Tools & technologies:
- Eclipse and Enterprise Architect
- HP ALM
- JavaEE platform
- Oracle 11g
Senior Project Manager
Volkswagen AG
Led two Top 100 projects strengthening compliance structure through IT systems:
- Project management: Leading project teams, ensuring timeline and budget compliance
- Compliance IT solutions: Development and implementation of ticket management system and knowledge management platform
- Collaboration with compliance department, corporate IT and external service providers
- Quality assurance: Organization and execution of functional and load tests
Tools & technologies:
- Oracle 11g, IceFaces, Eclipse
- HP ALM, Liferay
- HP Quality Center
- JavaEE
Senior Consultant Business Intelligence
Volkswagen AG
Implementation of Business Intelligence software in Wolfsburg for improved KPI monitoring in Application Management Support.
- Data analysis
- Interface specification and ETL process
- Report and dashboard creation
- User training
Tools & technologies:
- Microstrategy 9
- SQL
Senior Project Manager Quality Management
Volkswagen Slovakia
Optimization of information flow in automotive manufacturing through migration of multiple manufacturing information systems (FIS).
- Analysis of existing FIS modules
- Quality assurance strategy development
- System migration leadership
- Risk management
- Test management
- Coordination with IT and manufacturing teams
- End user training and support
- Documentation
Tools:
- HP Quality Center for test management and defect tracking
Supply Chain Process Management, IT Project Manager
Leading manufacturer in wood processing industry
Focus on digitalization and optimization of entire supply chain and production processes.
- IT project management for various systems including:
- Transport cost monitoring system
- Order book management system
- Warehouse commissioning transfer
- Group-wide planning instrument
- DWH solution for logistics
- Radio frequency implementation with SAP coupling
- Implementation of operations data collection system
Tools:
- SAP SD/MM
- SAP APO
- SAP Business Objects
- VISIO
Achievements:
- 5% increase in supply chain efficiency
- 10% reduction in production costs
- 5% increase in production capacity