Enrique Carrillo - Intelligent Workflow Automation

Q: Where is Enrique based?

Enrique is based in Isernhagen, Germany and prefers 100% remote projects.

Q: What languages does Enrique speak?

Enrique speaks the following languages: English (Native), Spanish (Native), German (Advanced), French (Elementary) .

Q: How many years of experience does Enrique have?

Enrique has at least 13 years of experience. During this time, Enrique has worked in at least 13 different roles and for 12 different companies . The average length of individual experience is 1 year . Note that Enrique may not have shared all experience and actually has more experience.

Q: What is Enrique's latest experience?

Enrique's most recent position is Intelligent Workflow Automation at Heinz & DF .

Q: What companies has Enrique worked for in recent years?

In recent years, Enrique has worked for Heinz & DF , Deloitte Touche Tohmatsu GmbH , Global Logistics Giant , and Proximus .

Q: Which industries is Enrique most experienced in?

Enrique is most experienced in industries like Automotive , Information Technology (IT) , and Manufacturing . Enrique also has some experience in Beauty and Cosmetics , Food and Beverage , and Professional Services .

Q: Which business areas is Enrique most experienced in?

Enrique is most experienced in business areas like Information Technology (IT) , Operations , and Project Management . Enrique also has some experience in Quality Assurance (QA) , Supply Chain Management , and Logistics .

Q: Which industries has Enrique worked in recently?

Enrique has recently worked in industries like Information Technology (IT) , Professional Services , and Telecommunication .

Q: Which business areas has Enrique worked in recently?

Enrique has recently worked in business areas like Information Technology (IT) , Operations , and Project Management .

Recommended expert

Isernhagen, Germany

Experience

Apr 2023 - Present

2 years 11 months

Germany

Intelligent Workflow Automation

Heinz & DF

Designed and implemented end-to-end business processes and led cross-functional teams to improve customer satisfaction and reduce costs.
Provided training and ensured benefits realization by developing end-to-end workflows.
Automated and optimized processes using best-practice workflow models, strategic planning, and digital service operations.
Led workflow automation projects to promote cross-team collaboration and reduce errors.
Utilized platforms like MS Power Automate, UiPath RPA, ServiceNow, process mining, and AI.
Managed cross-department collaboration and established governance frameworks.

Mar 2022 - Mar 2023

1 year 1 month

Germany

Operating Model - IT Process Automation

Deloitte Touche Tohmatsu GmbH

Led the redesign of a complex SAP/legacy environment and defined TOM 2.0 principles for future-proof application management.
Assessed service management processes in tax, legal, audit, and consulting and identified automation opportunities.
Designed end-to-end workflows and strategic roadmaps with milestones for future implementations.
Redesigned the service catalog to automate 80% of standard service requests.
Advised senior architects and ensured successful implementation of technical solutions.
Promoted cross-functional collaboration, change management, and continuous process improvement.

Jan 2022 - Mar 2022

3 months

Germany

Azure SaaS Cloud Services

Global Logistics Giant

Managed complex Azure cloud transformation projects and led enablement teams while meeting KPIs, SLAs, and OLAs.
Introduced continuous improvements using SAFe methods and enforced governance practices.
Integrated automation platforms like UiPath, Blue Prism, and Nintex to increase efficiency.
Facilitated cross-functional projects and improved product launches and customer satisfaction.
Developed complex end-to-end processes to optimize operational efficiency.

Aug 2020 - Mar 2021

8 months

Belgium

Automation, Digitalization, and Cloud Services

Proximus

Pioneered the integration of the public Azure cloud into the PXS technology center.
Coordinated project phases from scoping to implementation and ensured on-time delivery.
Developed ITSM ServiceNow processes and led cross-functional teams to streamline workflows.
Delivered significant EBITDA contributions through automation and digitalization.
Applied SAFe tools and techniques for large, mission-critical projects.
Maintained proactive communication and transparency with stakeholders.

Oct 2018 - Dec 2019

1 year 3 months

United Kingdom

Operational Digitalization

Honda of the UK Manufacturing

Awarded the Japanese Innovation and Quality Prize for RPA implementations.
Led cross-functional teams (VBA, Java, .NET, RPA, SQL) for a new IT data and operating model framework.
Designed automated processes and served as an agile coach to ensure smooth operations.
Built and managed stakeholder relationships within the global matrix organization.
Implemented agile methods and Lean Six Sigma to improve the quality of multidisciplinary teams.
Deployed RPA technologies in business support functions and drove process digitalization.

Mar 2018 - Sep 2018

7 months

Germany

Brexit TOM

Volkswagen Group

Led a program to assess the Brexit impacts for six brands and VW Financial Services.
Coordinated with Trade, Tax, Legal, Logistics, and IT to maintain regulatory continuity.
Created business and stakeholder requirements and supported operations and application development.
Served as Scrum Master/Agile SAFe Leader and led agile ceremonies and retrospectives.
Developed a results-driven program for risk mitigation and regulatory compliance.

Oct 2017 - Mar 2018

6 months

United Kingdom

Process Optimization for Clinical Trials

Mead Johnson Pharma

Streamlined workflows by mapping processes and analyzing data flows for clinical studies.
Refined requirements and implemented features in the SDLC Jira framework.
Analyzed and presented requirements to reviewers with a focus on dependencies and timelines.
Defined optimized workflows and promoted cross-functional reviews.

Oct 2017 - Mar 2018

6 months

United Kingdom

GDPR

Reckitt Benckiser

Increased GRC GDPR maturity by integrating an advanced GRC privacy program.
Implemented GRC IT solutions in line with EU GDPR and UK ICO regulations.
Defined process controls around risk management, audit management, and business integrity.
Built SDLC capabilities and coached scaled agile teams.
Developed comprehensive GRC frameworks for data privacy incidents.

Jul 2017 - Oct 2017

4 months

United Kingdom

Global Procurement BPO

Jaguar Land Rover

Redesigned global procurement processes using Lean Six Sigma and RPA to reduce costs and cycle times.
Provided functional leadership for procurement and implemented improved processes.
Ensured long-term sustainability and cost efficiency of global procurement activities.

Mar 2017 - Jun 2017

4 months

United Kingdom

Business Process Design

Legal & General

Developed prototype models and tested processes without an "as-is" reference for manufacturing environments.
Introduced centralized governance using SharePoint for managing process repositories.
Standardized process and product types for problem identification and solution definition.
Established a central process repository as the single source of truth.

Jun 2014 - Feb 2017

2 years 9 months

United Kingdom

ITSM Global Shared Service Centre

Jaguar Land Rover

Managed ITSM processes according to ITIL and served as a liaison to global service providers.
Oversaw process modeling and monitoring with the Centre of Excellence.
Led process improvement projects and promoted a culture of continuous improvement.
Coordinated strategic projects with infrastructure, network, and end-user services.

Jul 2013 - Jun 2014

1 year

Norway

Global Supply Chain Operations

Stat Oil

Implemented an end-to-end process transformation program using McKinsey's 5-lens method.
Led cross-functional teams and coached stakeholders worldwide.
Developed a 5-phase maturity procedure over 42 weeks with multiple implementation waves.
Drove continuous improvements with Lean Six Sigma.

Sep 2011 - Apr 2013

1 year 8 months

United Kingdom

IT Enterprise Process Architecture

Unilever

Defined business processes up to four levels of detail and standardized end-to-end processes.
Streamlined processes for global and regional scenarios to optimize costs.
Designed frameworks in line with global process governance and compliance.
Ensured scalability and adaptability of processes across different operating environments.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Automotive (4.5 years), Information Technology (3 years), Manufacturing (1.5 years), Cosmetics (1.5 years), Food and Beverage (1.5 years), and Professional Services (1 year).

Automotive

Information Technology

Manufacturing

Cosmetics

Food and Beverage

Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (11 years), Operations (10.5 years), Project Management (8 years), Quality Assurance (1.5 years), Supply Chain Management (1 year), and Logistics (0.5 years).

Information Technology

Operations

Project Management

Quality Assurance

Supply Chain Management

Logistics

Summary

I am a seasoned business and IT expert with over 18 years of experience leading impactful transformation projects. My background spans a wide range of industries, including FMCG, automotive, pharmaceuticals, healthcare, telecommunications, IT/ITSM, supply chain management, banking/financial services, chemicals, government agencies, digital industries, and human resources.

My expertise focuses on identifying and leveraging financially sound and operationally feasible transformation initiatives across various sectors. I specialize in aligning technology with business goals to drive efficiency, cost savings, and innovation, ensuring that all solutions deliver both financial and operational benefits.

My passion is driving innovation in different industries, using technology to solve complex business challenges while ensuring financial sustainability at every step.

Skills

Project Management:

Certified In Prince2 And Agile Methods, I Have Led Large-scale Projects In Various Industries, Focusing On Strategic Planning, Resource Management, And Risk Mitigation.
Monitored The Entire Project Lifecycle From Initiation To Completion, Ensuring Projects Are Delivered On Time, Within Scope, And On Budget.
Coordinated Cross-functional Teams, Met Stakeholder Expectations, And Implemented Effective Governance Structures.

Business Transformation And Target Operating Models (Tom):

Designed And Implemented Toms For Global Organizations, Considering Financial Viability And Operational Efficiency.
Led Transformation Programs In Industries Like Automotive, Pharmaceuticals, And Telecommunications To Streamline Operations And Reduce Costs.
Integrated Automation Capabilities And Addressed Compliance Challenges.

Communication Skills:

Advised C-level Committees And Worked Closely With Infrastructure, Program, And Technology Operations Specialists.
Guided Companies Through Strategy Definition, Requirements Management, Development, Deployment, And Operations Management.
Ensured Benefits Realization.

Agile & Safe Methods:

Extensive Experience With Scrum, Kanban, And Safe For Cost-effective Transformations In Banking, Healthcare, And Telecommunications.
Advised Teams On Process And Method Selection, Work Prioritization, And Mvp Management.
Improved Operational Performance And Optimized Resources.

Business Analysis (Functional And Technical):

Investigated Issues And Opportunities For Existing And New Services.
Analyzed And Gathered Information To Develop Improvement Recommendations Using Complex Data Analysis.

Business Process Improvement:

Analyzed Services And Processes To Identify Optimization Opportunities.
Assessed And Defined Requirements Using Relevant Techniques To Boost Operational Efficiency.

It Service Management (Itsm):

Designed, Planned, And Operated It Services Using Itil Frameworks.
Managed Service Levels For Global Clients, Evaluated Third Parties, And Ensured Compliance With Security Regulations.

Languages

English

Native

Spanish

Native

German

Advanced

French

Elementary

Certifications & licenses

ARIS (SAP) Business Process Modelling Architect

Agile SAFe Certified

Black Belt Lean Six Sigma

ITIL Service Design & Transition

Prince2 Project Management

TOGAF Practitioner

UiPath RPA Developer

UiPath RPA/Blue Prism ROM RPA Process Developer

Profile

Created

February 2025

Last Update

June 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Enrique based?

Enrique is based in Isernhagen, Germany and prefers 100% remote projects.

What languages does Enrique speak?

Enrique speaks the following languages: English (Native), Spanish (Native), German (Advanced), French (Elementary).

How many years of experience does Enrique have?

Enrique has at least 13 years of experience. During this time, Enrique has worked in at least 13 different roles and for 12 different companies. The average length of individual experience is 1 year. Note that Enrique may not have shared all experience and actually has more experience.

What roles would Enrique be best suited for?

Based on recent experience, Enrique would be well-suited for roles such as: Intelligent Workflow Automation, Operating Model - IT Process Automation, Azure SaaS Cloud Services.

What is Enrique's latest experience?

Enrique's most recent position is Intelligent Workflow Automation at Heinz & DF.

What companies has Enrique worked for in recent years?

In recent years, Enrique has worked for Heinz & DF, Deloitte Touche Tohmatsu GmbH, Global Logistics Giant, and Proximus.

Which industries is Enrique most experienced in?

Enrique is most experienced in industries like Automotive, Information Technology (IT), and Manufacturing. Enrique also has some experience in Beauty and Cosmetics, Food and Beverage, and Professional Services.

Which business areas is Enrique most experienced in?

Enrique is most experienced in business areas like Information Technology (IT), Operations, and Project Management. Enrique also has some experience in Quality Assurance (QA), Supply Chain Management, and Logistics.

Which industries has Enrique worked in recently?

Enrique has recently worked in industries like Information Technology (IT), Professional Services, and Telecommunication.

Which business areas has Enrique worked in recently?

Enrique has recently worked in business areas like Information Technology (IT), Operations, and Project Management.

Does Enrique have any certificates?

Enrique has 8 certificates. Among them, these include: ARIS (SAP) Business Process Modelling Architect, Agile SAFe Certified, and Black Belt Lean Six Sigma.

What is the availability of Enrique?

Enrique is immediately available full-time for suitable projects.

What is the rate of Enrique?

Enrique's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.