Niklas Wronka
Digital Transformation Consulting
Experience
Jan 2024 - Present
1 year 7 monthsBerlin, Germany
Digital Transformation Consulting
Freelance
- Digital Transformation Consulting
Jan 2021 - Dec 2023
3 yearsBerlin, Germany
Manager – Management Consulting – FS & Telco
mm1
- Founded and managed the mm1 Digital Banking Chapter, driving business development and knowledge growth with a 5-member team.
- Directed a team of 4 in streamlining governance and developing a KPI-Dashboard, enhancing manageability of a regional cable operator’s FTTx network expansion; regularly presented progress to the management board.
- Led a team of 4 to define market positioning and strategic opportunities in the European Device-as-a-Service market, significantly contributing to the business development division of a top-tier international telecom operator.
- Spearheaded a 7-member team in developing and launching a wholesale platform for a leading cable operator, providing crucial guidance on project turnaround strategies; delivered insights directly to the COO and CTO.
- Conceptualized and initiated a Value Creation Office for an e-commerce company, aligning project and program contributions with growth targets set by a PE majority investor; consistently reported outcomes to the CFO.
Jan 2016 - Dec 2021
6 yearsBerlin, Germany
Senior Consultant – Banking & Capital Markets – Digital & Strategy
BearingPoint
- Advised a Swiss bank on integrating a target client data model and global KYC process, improving data consistency and reducing data management efforts.
- Developed a client risk scoring tool as a 3rd party software implementation partner for a bulge bracket investment bank, effectively reducing administrative burden and financial crime risk exposure.
- Identified and validated 52 digital optimization opportunities in the asset management unit of a Swiss bank, redesigned lifecycle processes, enhancing the Discretionary Mandate product lifecycle.
- Designed and implemented an end-to-end multi-channel onboarding process for a leading German bank’s corporate client division, strengthening customer retention and boosting operational efficiency.
- Conducted end-to-end optimization analysis of a regional bank’s capital market processes across six asset types, identifying 400+ improvement opportunities, leading to efficiency gains and reduced risk exposure.
Jan 2014 - Dec 2015
2 yearsBerlin, Germany
IT Consulting – Channel Compliance
KPMG
- IT Consulting – Channel Compliance
Jan 2014 - Dec 2014
1 yearMexico City, Mexico
Management Consulting – Digital Business Transformation
ActivaMente
- Management Consulting – Digital Business Transformation
Product owner
Bulge bracket investment bank
- Developed a client risk scoring tool as a 3rd party software implementation partner, effectively reducing administrative burden and financial crime risk exposure.
- Replaced legacy tools with a new digital workflow system.
- Implemented an enhanced multistep risk assessment across five core client lifecycle processes.
- Reduced financial crime risks for local and international banking relationships.
- Streamlined data management and improved processing speed and assessment accuracy.
- Banking: Client Lifecycle Management, Private Banking, KYC, AML.
- Agile (SAFe, Scrum).
- Project mgmt.
- Process mgmt.
- Requirements mgmt.
- IT Delivery.
Process manager/ Subproject manager
Commercial bank
- Designed and implemented an end-to-end multi-channel onboarding process for corporate client division, strengthening customer retention and boosting operational efficiency.
- Supported the definition and design of the digital target process.
- Successfully launched a functional, cross-segment digital account opening process on time, within budget, and scope.
- Ensured efficient, high-quality project execution and standardized processes through stakeholder coordination.
- Managed end-to-end requirements, creating agile artifacts: Epics, Backlogs, and User Stories.
- Coached project team members on creating User Stories (requirements documents).
- Banking: Corporate banking, client onboarding.
- Project mgmt.
- Process mgmt.
- Requirements mgmt.
- Stakeholder mgmt.
- IT delivery.
Business analyst
Regional bank
- Conducted end-to-end optimization analysis of capital market processes across six asset types, identifying 400+ improvement opportunities, leading to efficiency gains and reduced risk exposure.
- Conducted an end-to-end process analysis for asset classes: Money Market, Secondary Market Securities, Commodities, & Structuring/Securities Derivatives, and Foreign Exchange.
- Prepared and executed the process analysis using the SIPOC methodology, identified potential product and process errors through FMEA analysis, and developed optimization measures.
- Identified 164 optimization opportunities and 280 risk reduction potentials, categorized by efficiency, risk, quality, and governance.
- Consolidated the findings into 25 action plans to achieve strategic transformation goals.
- Banking: Capital markets processes & products.
- Process analysis & optimization.
- SIPOC.
- FMEA.
- SixSigma.
Project manager
Regional cable operator
- Directed a team of 4 in streamlining governance and developing a KPI-Dashboard, enhancing manageability of a regional cable operator’s FTTx network expansion.
- Documented the network expansion process including 17 involved systems and 30 stakeholder groups.
- Top-Down definition and prioritization of management relevant KPI’s: Profitability, Expansion Progress, Product & Client, Operations Efficiency.
- Identified source systems & personnel.
- Designed governance guideline, including a stage-gate model, roles, and responsibilities.
- Designed and validated KPI Dashboard with management board.
- Telco: FTTx, Network Expansion.
- Management Board/ C-Level.
- Project mgmt.
- Process mgmt.
- Governance.
- KPIs.
Business lead
Savings bank
- Rapid prototyping of digital onboarding process of corporate banking clients.
- Streamlined and enhanced the client onboarding experience to improve efficiency, compliance, and scalability.
- Rapidly designed an end-to-end digital onboarding process within a digital workplace tool.
- Defined critical process steps, data exchanges, and user interfaces.
- Validated the user experience with a closed user group.
- Provided actionable recommendations for further development and product rollout.
- Banking: Client onboarding, customer lifecycle, corporate banking.
- Rapid Prototyping.
- Process mgmt.
Deputy product owner/ Business analyst
Swiss investment bank
- Advised on integrating a target client data model and global KYC process, improving data consistency and reducing data management efforts.
- Designed and defined requirements for integrating the KYC data model and process into an online banking platform.
- Redesigned the KYC lifecycle for account creation, modification, and deletion.
- Integrated 10 KYC data sections at the partner and relationship levels.
- Managed changes within a complex stakeholder network and IT architecture.
- Banking: Client Lifecycle Management, Private Banking, KYC, AML.
- Agile (SAFe, Scrum).
- Project mgmt.
- Process mgmt.
- Requirements mgmt.
- Stakeholder mgmt.
- IT Delivery.
Process manager
Swiss investment bank
- Identified and validated 52 digital optimization opportunities in the asset management unit, redesigned lifecycle processes, enhancing the Discretionary Mandate product lifecycle.
- Conducted a comprehensive analysis of digitalization levels, identifying 32 user pain points and 19 error potentials, focusing on efficiency, risk reduction, governance, and customer satisfaction.
- Facilitated workshops with stakeholders across the value chain to assess activities, risks, pain points, and dependencies.
- Performed an in-depth assessment of current processes, including stakeholder involvement, IT systems, media discontinuities, and data handling.
- Designed multi-level digital target processes for all products and customer groups, providing actionable optimization recommendations.
- Banking: Wealth management, asset management, discretionary mandates.
- Process mgmt.
- SIPOC.
- BPMN.
- Digital workflows.
Project manager
Tier 1 international telecom operator
- Led a team of 4 to define market positioning and strategic opportunities in the European Device-as-a-Service market, significantly contributing to the business development division.
- Comprehensive project management: planning, initiation, execution and completion.
- Market Overview: DaaS Definition, market size, drivers, restraints, customers, and typical offering.
- DaaS provider and telco benchmark: Definition and analysis of provider types, 28 competitors, business models and offerings.
- Client offering analysis: documentation of business models and services across 5 European entities.
- Strategic recommendation: 8 key measures for market positioning and business establishment.
- Telco: new business models, DAAS.
- Business development.
- Project mgmt.
- Market analysis & positioning.
- Strategy consulting.
- Expert interviews.
Project manager
leading German cable operator
- Spearheaded a 7-member team in developing and launching a wholesale platform, providing crucial guidance on project turnaround strategies.
- Conceptualized and implemented wholesale interface per S/PRI standard incl. process mgmt. & data provision.
- Aligned requirements and delivery timelines with 2 wholesale partners as well as across 6 internal operations verticals.
- Project management: Design, coordination, stakeholder and dependency management, regular reporting to COO & CTO.
- Requirements management: BSS and OSS, documentation, analysis, and preparation of business, IT, and architectural requirements, along with implementation concepts and guidance.
- Telco: Cable operations (KOAX, FTTH), S/PRI, Wholesale/ Open Access.
- C-Level.
- Project mgmt.
- Process mgmt.
- Requirements mgmt.
- Stakeholder mgmt.
- Risk mgmt.
Languages
German
NativeEnglish
NativeSpanish
Advanced Education
Oct 2017 - Jun 2018
EADA Business School
International Master in Finance · Barcelona, Spain
Oct 2012 - Jun 2015
ISM (formerly EBC Hochschule)
B.A. International Business Management · International Business Management · Berlin, Germany
Oct 1997 - Jun 2010
John F. Kennedy School
German Abitur & U.S. Highschool Diploma · Berlin, Germany
Certifications & licenses
Bloomberg Market Concepts
ICC
PADI Dive Master
PADI
Prince2 Practitioner
RYA Day Skipper
RYA
SAFe Agilist
Scrum Master
Scrum Product Owner
SixSigma Greenbelt
T. Reuters Eikon
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