Jens Hagemeyer-lee
#52 Test Manager in the Field of Safety-Critical Infrastructure
Experience
#52 Test Manager in Safety-Critical Infrastructure
Telecommunications Company
- Network elements, network-related, operations-related and provider-side systems
- Managed around 20 different products (agile)
- Requirements analysis and management (functional and non-functional)
- Test conception and planning (scope, test phases, effort, schedule, resources, organization etc.)
- Aligning approach with clients and service providers
- Steering and collaborating in creating test cases for system, integration and end-to-end tests
- Guiding and supporting test execution
- Defect management and planning bug fixes with external service providers
- Preparing and moderating workshops
- Regular reporting and generating automated test reports
- Further development of methodology for agile testing and configuration of supporting tools
- Conceptual support in developing a quality seal for rating product and service quality of internal and external providers
- Requirements engineering based on ISO/IEC 25010, Scrum, SaFE
- BMC Remedy, Atlassian Confluence, Atlassian Jira (including plugins Xray, Structure), Microsoft Office (incl. Visio), Obsidian, Doxis document management system, GitLab, Obsidian
#51 Manager for Cloud Migration of a Specialized Application (2,500 Users)
International Corporate Law Firm
- Project "Transition of Claim Management System from Data Center to Cloud"
- Taking over the initial project setup including defining the scope, approach & organization, product definition, milestone planning, budgeting, skill planning & staffing
- Responsible for overall project, product and process management from specification through development to testing, in close coordination with business stakeholders
- Defining test, training and production environments and an approach model for testing and deployment
- Aligning the technical architecture and interfaces to subsystems, replacing Kafka with
- Designing and testing the migration from Microsoft SQL Server to Microsoft Azure Database for MySQL
- Detailed capturing of non-functional requirements to define acceptance criteria
- Defining and monitoring functional test scenarios and test cases
- Setting up DevOps processes including versioning, deployment, maintenance, logging, monitoring, alerting
- Supporting the migration and cut-over to production as well as early life support
- Business process analysis, Microsoft Cloud Adoption Framework (CAF), Infrastructure as Code, Azure Landing Zone, requirements engineering based on ISO/IEC 25010, Scrum, behavior-driven testing
- Microsoft Azure Cloud, Microsoft Azure DevOps, Azure Kubernetes Service, Argo CD, Microsoft Database for MySQL Flexible Server, Azure Data Factory, Microsoft Power BI, Azure Front Door, Azure Firewall, ExpressRoute, Azure Active Directory, Azure Key Vault, Terraform, GitLab, iManage, HighQ, DocuSign
- Atlassian Confluence, Atlassian Jira, Xray, Microsoft Office (incl. Visio), XMind
#50 Technical Product Owner (Scrum) and Business Analyst for the new development of a time management system for approx. 4,000
Global Logistics Service Provider
- Project "Production Control in Delivery"/"Efficient Staff Planning"
- Consulting on organizational structure, supporting the project setup
- Designing and aligning the project approach, planning Scrum events for the team
- Coaching team members on agile methodology (according to Scrum Guide 2020)
- Designing, aligning, and configuring Jira workflows for stories, sub-tasks, bugs
- Setting up the Confluence space for project documentation
- Co-designing the configuration management and planning software process deliverables
- Revising and extending the test concept; creating the functional load model; designing load tests
- Developing authorization concept for authentication and authorization, selecting IAM system
- Developing the security concept
- Compiling non-functional requirements and designing corresponding test scenarios
- Gathering requirement sources, requirements analysis, designing functional components and epics
- Documenting and describing personas, process models, functional data models
- Aligning overall architecture, defining and aligning interfaces
- Designing user flows and creating UX mock-ups, co-designing the UI style guide
- Writing functional user stories with acceptance criteria, prioritization, refinement and detailed planning, as well as supporting effort estimations
- Synthesizing test accounts and test data for load tests (~180,000 records)
- Acceptance testing, creating deviation reports, defect management
- Handover to operational use and establishing hypercare for operational stability including monitoring and alerting
- Java, JavaScript, Spring Boot, Angular Material UI, Microsoft Azure Cloud, Docker, Kubernetes, Node.js, Angular, WebStorm IDE, Eclipse, Git, Maven, Jenkins, Keycloak, JUnit, Jasmine, Karate Framework, Wiremock, LiquiBase, SonarQube, Fortify, Dynatrace
- Business process analysis, Requirements Engineering, Domain-Driven Design, Scrum, Behavior-driven Testing, JSON, Swagger/OpenAPI, YAML, UML, BPMN
- Atlassian Confluence 7.4, Scroll Versions, Gliffy, Atlassian Jira 8.13, Atlassian Advanced Roadmaps, Adaptavist ScriptRunner for Jira, Xray, Adobe XD, Microsoft Office (incl. Visio), Mercury Octane
#49 Configuration Manager for two IT projects for planning and managing logistics networks
Global Logistics Service Provider
- Developing a filing structure for documenting project results
- Aligning and setting up version management for IT project documentation in Confluence (Scroll Versions)
- Planning deliverables for the next software release/creating a test plan along phase gates
- Atlassian Confluence, Scroll Versions, Atlassian Jira, Microsoft Office
#48 Consultant for IT and Business Strategy, Scrum Product Owner
Legal Tech Start-Up
- Advising a start-up in the legal tech sector offering an innovative service on a SaaS platform
- Coaching the founders, developing business strategy and project approach, building and maintaining the product backlog
- Conducting strategic industry analysis, creating elevator pitch and investor presentation with founders
- Process analysis and design, requirements analysis
- Developing personas and scenarios
- Creating new and reviewing existing epics and user stories
- Defining non-functional requirements
- User experience design for user stories
- Developing pricing model for services
- Business planning, process analysis and design, requirements analysis (epics, user stories), data modeling, persona modeling, scenario analysis, UX design, Scrum
- Notion, Slack, Google Docs, Google Drive, Balsamiq, Sketch/Lunacy, Microsoft Office
#47-#42 Scrum Technical Product Owner, Business Product Owner, Business Analyst and Project Manager
International Business Law Firm
- Software products for handling mass processes in the automotive industry (digital transformation)
- Supported business product owners in root cause analysis and turnaround
- Managed the internal IT team in Manchester for development, maintenance, migration, and operations
- Stabilized and replaced the legacy system, organizing workflows based on Kanban
- Improved existing release management, testing, deployment, and support processes
- Introduced agile methods for requirements gathering and documentation in coordination with the software vendor
- Served as the interface to the business; created functional and non-functional requirements (epics, user stories)
- Managed providers; reviewed service, license, and support contracts
- Created product and process documentation in English using Atlassian Confluence
- Designed test automation, performance tests, and introduced test reports
- Supported code reviews, vendor audits, and internal security audits (e.g., penetration tests)
- Developed guidelines for user and data migration and the intensive-care phase
- Established and improved IT service management processes (Jira/Bitbucket)
- Developed key performance indicators and implemented application monitoring on both business and technical levels (AppDynamics)
- Designed and implemented automated court notifications (EGVP, Governikus Communicator)
- Scrum, Kanban, traditional project management, RAID management, process analysis, requirements analysis, test management, DevOps
- Atlassian JIRA 8, Atlassian Confluence 7, Lucidchart, Microsoft Office, Microsoft SharePoint, Microsoft Visio, Atlassian Bamboo, Atlassian Bitbucket, Eggplant, AppDynamics
- cplace, WalkMe, Microsoft Active Directory, Microsoft SQL Server, Elasticsearch, Electronic Court and Administration Mailbox (EGVP), C#, Java, JavaScript, JSON
#41 Scrum Product Owner Support and Business Analyst
Global Logistics Provider
- Improved shipment notifications, delivery processes, and live tracking in parcel logistics
- Defined the product vision, managed requirements, and modeled processes
- Refined the product backlog and user stories in Atlassian JIRA
- Developed and documented requirements and solution design in Atlassian Confluence
- Reviewed and improved delivery planning algorithms
- Designed the graphical user interface for a business intelligence tool
- Approved project deliverables in sprint reviews and conducted sprint retrospectives
- Test automation, testing, and defect management
- Prepared and supported production rollouts, provided hypercare support
- Agile project management, Scrum of Scrums, Kanban, business analysis, requirements management, CI/CD, DevOps, test automation
- Atlassian JIRA, Atlassian Confluence, Microsoft Office, Microsoft Visio, HP Quality Center, Gherkin & Cucumber, GIT, Jenkins, Maven, Nexus, Ansible
- Microsoft Azure Cloud, Microsoft SQL Server, IBM WebSphere MQ, Active MQ, Spring, Docker, Splunk, Microsoft Active Directory, LDAP, IAM, JSON, REST
#40 Scrum Product Owner and Business Analyst for Customs Preparation
Global Logistics Provider
- Project lead for customs preparation in logistics (export, shipping, import, and clearance, UPU ITMATT)
- Defined project vision and scope with business and IT stakeholders
- Created a product roadmap for different expansion phases (EU export, non-EU import, transit)
- Analyzed business requirements and developed the epic story map and IT architecture
- Built and maintained the product backlog in JIRA, including prioritization and sprint planning
- Vendor selection: prepared tender documents and conducted technical/commercial evaluations
- Acted as the point of contact for the scrum team and approved increments in sprint reviews
- Prepared test automation using Cucumber
- Agile development, Scrum, supply chain management, BDD, XML, JSON, REST, SOAP, CI/CD, DevOps, UI design
- Cucumber, GIT, Jenkins, XMLSpy, SharePoint, Atlassian JIRA, Pencil UI
- COCOS, CDEx, CAMS, SICMA, ODS, Kofax Capture, ZABIS, ATLAS
#39 Program Management and Business Analysis
Global Logistics Provider
- International IT program to expand the partner network for standardized logistics products
- Analysis for track & trace (UPU EMSEVT), cash on delivery (ISO20022), and dangerous goods transport (ADR 2017)
- Data governance and data dictionary management for transaction data
- Reviewed technical specifications and created change requests
- Handled functional quality and configuration management
- Planned and prepared program documentation (project manual, project plan, risk management concept, etc.) in English
- Reported on project status, outcomes, and risks
- Requirements management, Scrum, quality management, V-model, XML, XSD, WSDL, UML use case diagrams, value chain analysis
- Microsoft Visio, XMLSpy, SharePoint, Atlassian JIRA, PlantUML
- Common Data Exchange Platform (CDEx), Common Business Intelligence (CBI), ECMT, PSF
#38 Test Manager Financial Data Warehouse
Universal Bank
- Test management for international accounting, risk control, and regulatory reporting
- Planned and coordinated test activities for multiple releases
- Developed the test strategy for feed replacement testing and regression testing
- Analyzed testing needs based on requirements in HP ALM and Jira
- Created test cases and monitored execution using HP ALM Test Lab
- Managed test operations (data loading, staging area, master area, business rule engines, reporting)
- Coordinated with international partners in the UK, USA, Russia, Bulgaria, Ukraine, the Philippines, and India
- Developed and reviewed business test cases and handled defect analysis
- Queried databases using SQL
- Requirements management, process modeling (MS Visio), test and defect management (HP ALM)
- Oracle 11g/Exabyte, Hadoop, Financial Data Warehouse (FDW), ArtosPC, MicroStrategy, BMC Remedy, SharePoint, Atlassian Confluence & JIRA
#37 Lead Business Analyst/Requirements Analyst for Financial Data Exchange
IT Service Provider of the Federal Tax Administration
- B2G and G2G financial data exchange (U.S. tax reporting, FATCA)
- Team leadership, coordinating team activities, and reporting to overall project management
- Requirements analysis for regulatory requirements and functional specification for several releases
- Facilitating workshops with subject matter experts and users
- Creating and reviewing functional test cases
- Communicating with the U.S. tax authority IRS on interface issues
- Coordination with OECD CRS and the Treaty Relief and Compliance Enhancement (TRACE) initiative
- IBM Rational DOORS 9.3, Synergy 7.2, IBM Rational Change, HP ALM, XMLSpy 2014, Pencil
- V-Modell XT Bund, BPMN, UML 2, XML, XSD
#36 Product Owner/Business Analyst
Software Company
- Enhancing a collaborative platform for agile project management
- Market research, gap analysis, and functional design of the product strategy
- Requirements analysis and management of the product backlog based on Scrum
- Participation in developing the IT architecture (use cases, components, class diagrams)
- UML 2.4, BPMN 2.0, Atlassian JIRA, Atlassian Confluence
#35 IT Manager, Organizational Consultant, Business Analyst
Organic Fish Producer
- Planning and conducting financing negotiations
- Analysis and design of organizational structure and change management
- Project management for the implementation of an ERP system (Microsoft Dynamics NAV 2013)
- Defining requirements and selecting suppliers for sales, CRM, accounting, and production
- Project management for the design and implementation of a laboratory information system (MS Access)
- Designing a mobile banking system for payments in Bangladesh
- Microsoft Dynamics NAV 2013, Redmine, SQL Server 2012, MS Access 2010, WebsiteBaker
- Project management, SCM, value stream management, IT governance, EU organic certification
#34 Business Development Manager Medical Technology
Startup
- Defining the business model and creating the business plan for a medical laser device
- Successful presentations to investor panels
- Leading contract negotiations
- Detailed implementation planning (milestones, work packages, resources)
- PRINCE2, CA Clarity PPM, Business Planning
#33 Project Manager and Business Analyst for Delta Correction
Transaction Bank
- Implementing legal requirements for correcting corporate tax withholding in securities processing
- Setting up the project according to PRINCE2
- Coordinating scope, functional design, testing, and production rollout
- Managing IT providers (overall project management)
- Financial planning and reporting, as well as presentations to clients and management
- ee² (euroengine2), Tributum, Atlassian JIRA, Bugzilla, Mantis
#32 Test Manager End-to-End Test Planning
Transaction Bank
- Maintenance and further development of a software landscape for securities trading and tax valuation
- Test automation
- Responsible for test scope: securities trades, non-trades, income, corporate actions, customer master data
- ee², Tributum, Oracle 10g, IBM WebSphere MQ, Maestro Job Scheduler, Bugzilla
#31 Lecturer in Software Engineering
Saarland University of Applied Sciences for Technology and Economics
- Master's program in Business Informatics
- Developing the curriculum and creating teaching materials
- Delivering courses and managing the learning management system
- Designing and grading exams
- Requirements engineering, risk management, project management, quality management, V-Model XT, PRINCE2, Scrum
#30 IT Project Management and Business Analysis
State Ministry of Economy and Science
- Implementation of the European Services Directive (EU-DLR)
- Project organization, planning, monitoring and risk management
- Designing and aligning business processes based on legal requirements
- Clarifying specialist questions on electronic signatures (SigG), document delivery (VwZG) and data protection
- Use of agile techniques based on Scrum
- OpenText DOMEA, Govello/Governikus, MS SharePoint, CMS Z-Finder, Adobe Acrobat Pro
#29 Test Manager for Withholding Tax
Transaction Bank
- Test planning and coordination for the implementation of withholding tax
- Reporting to the overall project management and coordinating with external software vendors
- Management of test teams (approx. 50 people)
- ee², Tributum, Oracle 10g, IBM WebSphere MQ, Maestro Job Scheduler, Bugzilla
#28 Economic Analyst
Samsung Economic Research Institute
- Recommendations for the Korea-EU free trade agreement
- Analysis of the impact of the US credit crisis on the European economy
- Evaluation of international copyright protection
- Analysis of the implementation of the Lisbon Strategy (Agenda 2010) in Germany
#27-#26 Language and Management Course / Scholar
Executive Training Programme Scholarship
- Funded by the European Commission
- Language acquisition: Korean
- History, politics, culture, and economic development of East Asia
- Intercultural management, legal systems, human resources management, and contract drafting
#25 Business Analyst
Large Bank
- Designing interfaces for the standard software CALYPSO (money market products)
- Integration with Reuters KONDOR+ and MUREX MXG 2000
- Drafting the connection to the central booking system
- ARIS process modeling and overseeing the testing phase
#24 Test Manager
Large Bank
- Test planning for implementing the annual certificate of capital gains (§ 24c German Income Tax Act)
- Developing the quality manual and test cases
- Reporting and coordination with development and operations
- Mercury TestDirector (test case management, defect tracking)
#23 Strategic and Operational Consulting for International Sales
Software and Consulting Firm
- Internationalization of e-learning product sales
- Country selection and identification of sales partners
- On-site contract negotiations
- Training measures for partners regarding learning management systems
#22 Business Analyst
Large Bank
- Planning and execution of outsourcing projects (§ 25a II German Banking Act) in securities settlement and payment transactions
- Feasibility studies, business cases, and migration preparation
- Quality management program based on ARIS processes
- Preparation of the SOx compliance project
#21 Moderator and Coach
Economic Development Initiative
- Leading a workshop to coordinate clients and service providers
- Developing recommendations for action and coaching regarding implementation
#20 Project Manager and Requirements Engineer for .NET/XML
Software and Consulting Firm
- Implementing a .NET interface to an XML database on Unix (.NET/C#)
- Functional specification and modeling in UML
- Quality assurance and creation of white papers
#19 Quality Manager for 10 Development Teams
Systems Development Division of a Logistics Service Provider
- Introducing a QA system according to V-Model 97
- Planning and monitoring QA measures
- Reviewing and approving documents (quality plans, requirements specifications)
- Coaching project managers and facilitating meetings
#18 Project Management and Functional Design
Software Company
- Developing an XML testing and migration tool for legacy system replacement
- Creating functional specifications based on business rules
- Overseeing the implementation and testing phase using agile methods
#17 Project Manager and Business Analyst
Social Institution
- Reorganizing and implementing new administrative software (ERP system)
- Conducting a systematic selection process and market analysis
- Documenting processes and setting up tests
- Leading workshops
#16 Quality Manager, Change Manager and Coach
System House of a Logistics Company
- Maintenance of a shipping logistics application
- Introduction of a process model for software project management
- Coaching in supplier management and communication
- Establishment of a change request process
- Setup of a user hotline
- V-Model, Visual Basic, Oracle, ITSM
#15 Project Manager and Business Analyst
Financial Services Provider
- New development of an anti-fraud and control system (WpHG/KWG compliance)
- Management of maintenance activities on legacy systems
- Planning and execution of quality assurance measures
#14-#13 Interim Manager and Business Analyst
Logistics and Financial Services Provider
- Establishment and acting management of the sales database and data warehouse department
- Designing the integration of frontend systems to a CRM data backend
- Development of a blueprint for strategic system development
- Designing an internet sales platform (e-branch) in Java
Independent Management Consultant
Independent Management Consultant
- Implementation-focused consultant with international experience who helps clients successfully deliver IT projects.
- Experienced in roles as Project Manager, Scrum Master & Product Owner, Application Architect, Quality Manager, Coach and right hand to management.
- Team player who works in a customer-oriented and structured way, takes an analytical, solution-oriented approach and finds innovative solutions.
- Enhanced security clearance (SÜ2) regarding classified information protection and preventive personnel sabotage protection.
#12 Requirements Analyst and Project Manager for CRM System
Logistics and Financial Services Provider
- Consulting for over 2,500 users
- Design of business processes and software architecture (Visual Basic, XML, Oracle)
- Management of the external implementation partner
- Responsibility for testing, acceptance and rollout planning
- Rapid application development and integration of mobile order management systems
#11 Assistant to Management / Project Manager
IDS Scheer AG
- Development of a product idea for Process Performance Management (SAP R/3)
- Leading the functional design, prototyping, and pilot phase
- Conducting customer presentations and marketing activities
#10-#6 Research Associate / Project Manager
Institute for Information Systems at Saarland University
- Leading the MOVE project (BMBF-funded) for process improvement with workflow management systems
- Designing the ARIS Process Generator (C++, MFC)
- Leading the SETCOM project (Production 2000) for web integration of Oracle databases
- Functional design for ContAct (groupware platform)
- Working on the EU project CAPISCE to develop the SAP R/3 PP-PI module
- Business process modeling with ARIS and usability engineering
#5 Marketing Assistant
Robert Bosch España S. A.
- Supporting a decentralized marketing project for sales promotion
- Implementing a fax-based dealer information system
#4 Business IT Intern
Blaupunkt France S. A.
- Reengineering a custom development for financial reporting
- Analyzing and fixing errors on AS/400 with Business BASIC
- Documenting current and target states
Studied Business Administration
Saarland University
- Degree: Diplom-Kaufmann
#3 Project Management and Implementation
Publisher
- Designing a database-driven information system for a reference work (ZIM RDBMS)
- Data migration from Nixdorf 8850 to MS-DOS/Novell network
#2 Business Analyst and Programmer
Logistics Company
- Designing and implementing a direct marketing application with dBASE
#1 Requirements Analysis and Implementation
Industrial Company (Aerospace)
- Programming an application for machine scheduling optimization for manufacturing titanium bolts
- Development using dBASE III+ and Clipper
Summary
Implementation-focused consultant with international experience who helps clients safely lead IT projects to success. Skilled in roles like project manager, Scrum Master & Product Owner, application architect, quality manager, coach and right-hand to management. Team player who works customer-focused and structured, takes an analytical, solution-oriented approach and comes up with innovative solutions. Enhanced security clearance (SÜ2) for classified information and preventive personnel sabotage protection
Skills
Services
Telecommunications
Logistics
Banking, Financial Services
Legal Consulting
Software Development, Research & Development
Industry
Food
Consumer Electronics, Automotive
Process Industry, Chemical
Public Administration
Business Engineering, Organizational Development And Strategic Management
Business Planning, Cost-benefit Analysis And Risk Management
Requirements Analysis And Requirements Engineering (Following Cpre Curriculum), E.g. With Ibm Rational Doors
Software Development Methodologies And Rapid Application Development
Selection And Implementation Of Standard Software (E.g. Asap)
Design Of Functional And Technical Application Architecture
Moderating Workshops And Delivering Presentations
Coaching Project Managers And Executives
Project Management And Team Organization (E.g. According To V-model, Prince2)
Agile Project Management (E.g. Scrum, Nexus, Scrum Of Scrums)
Project Planning And Control (E.g. With Microsoft Project And Openworkbench/ca Clarity Ppm)
Value Stream Management (Wsm/vsm), Supply Chain Management (Scm), Process Management
Enterprise Modeling (Object-oriented With Uml And Bpmn 2.0, Using Aris)
Business Process Modeling With Extended Event-driven Process Chains (Eepk) And Business Process Model And Notation (Bpmn)
Organizing Continuous Delivery And Devops Toolchain (Jira, Jenkins, Nexus, Ansible Etc.)
Workflow Management And Groupware (Ibm Flowmark/websphere)
Cloud Computing (Mainly Microsoft Azure)
Management And Programming Of Relational Databases (Sql, Oracle, Zim, Dbase)
Aris Toolset, Igrafx Flowcharter/process, Microsoft Visio (Tools For Business Process Management)
Enterprise Resource Planning (Erp), Specifically Sap Ps, Pp/pi, Sem, Ps And Microsoft Dynamics Nav (Including Foodvision Extension For Food Production And Trade)
Calypso 8.0 (Trade Processing System For Securities, Foreign Exchange Products And Derivatives, Commodities, Money Market Products)
Xml Analysis And Modeling With Altova Xmlspy, Databasespy, Mapforce, Stylevision, Diffdog
Corporate Learning Management (E.g. With Clix Learning Management System)
Office Applications (Microsoft Word, Powerpoint, Excel, Publisher, Visio, Onenote, Outlook, Mappoint)
(Web/intranet) Content Management With Cms Like Microsoft Sharepoint, Z Finder, Typo3, Websitebaker, Reddot/opentext Web Site Management (Including Responsive Design)
Quality Management, Test Design And Continuous Improvement Processes (Hp Quality Center, Hp Alm, Mantis Bt, Bugzilla, Atlassian Jira, Redmine, Istqb, Cmmi)
Computer-aided Testing (Following Istqb Curriculum) Including Ibm Rational Clearquest, Mercury Testdirector And Bugzilla
Various Procedural Programming Languages And Ddl/dml (E.g. Cobol, Sql)
Data Description And Transformation Languages Such As Xml, Xslt, Html, Css Etc.
Design, Modeling And 3d Printing Of Three-dimensional Objects (With Sketchup, In Stl Format)
Languages
Education
University of Saarland
Diploma in Business Administration · Business Administration · Saarbrücken, Germany
Certifications & licenses
Enhanced Security Clearance (SÜ2)
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