Requirements analysis and management (functional and non-functional)
Test concept and planning (scope, test phases, effort, schedule, resources, organization, etc.)
Coordination of approach with clients and service providers
Management and participation in creation of test cases for system, integration, and end-to-end tests
Direction and support of test execution
Defect management and planning of bug fixes with external service providers
Preparation and moderation of workshops
Regular reporting and creation of automated test reports
Further development of agile testing methodology and configuration of supporting tools
Conceptual support for developing a quality seal to rate product and service quality of internal and external providers
Methods and standards: Requirements Engineering based on ISO/IEC 25010, Scrum, SAFe
Tools used: BMC Remedy ITSM, Atlassian Confluence, Atlassian Jira (with Xray, Structure), Microsoft Office (incl. Visio), Obsidian, Doxis document management, GitLab
Took over initial project setup including project definition, approach & organization, product definition, milestone planning, budgeting, skill planning & staffing
End-to-end project, product, and process management from specification through development to testing in close alignment with business stakeholders
Defined test, training, and production environments and a model for test and deployment
Coordinated functional architecture and interfaces to subsystems; replaced Kafka by designing and testing migration from Microsoft SQL Server to Azure Database for MySQL
Detailed gathering of non-functional requirements to set acceptance criteria
Defined and monitored functional test scenarios and test cases
Established DevOps processes including versioning, deployment, maintenance, logging, monitoring, alerting
Supported migration and cut-over to production plus early life support
Methods and standards: Business process analysis, Microsoft Cloud Adoption Framework (CAF), Infrastructure as Code, Azure Landing Zone, Requirements Engineering per ISO/IEC 25010, Scrum, Behavior-driven Testing
Technology stack: Microsoft Azure, Azure DevOps, AKS, Argo CD, Azure Database for MySQL Flexible Server, Azure Data Factory, Power BI, Azure Front Door, Azure Firewall, ExpressRoute, Azure AD, Azure Key Vault, Terraform, GitLab, iManage, HighQ, DocuSign
Tools used: Atlassian Confluence, Atlassian Jira, Xray, Microsoft Office (incl. Visio), XMind
Advised on organization structure and supported setup of “Delivery Production Control”/“Efficient Personnel Planning” project for ~4,000 users
Designed and aligned project approach; planned Scrum events and coached team on agile methods (Scrum Guide 2020)
Designed, aligned, and configured Jira workflows for stories, sub-tasks, and bugs
Built Confluence space for project documentation
Shaped configuration management and planned software deliverables
Revised and extended test concept; created business load model and designed load tests
Created authorization concept for authentication and authorization; selected an IAM system
Developed security concept
Collected and analyzed non-functional requirements and designed corresponding test scenarios
Compiled personas, process models, and data models; defined scope and aligned overall architecture including interfaces
Designed user flows and UX mock-ups; contributed to UI style guide
Wrote user stories with acceptance criteria, prioritized, refined, detailed planning, and estimated with team
Generated test accounts and data for load tests (~180,000 records)
Conducted acceptance tests, wrote deviation reports, and managed defects
Introduced operational handover and established hypercare for production stability including monitoring and alerting
Technology stack: Java, JavaScript, Spring Boot, Angular Material, Azure, Docker, Kubernetes, Node.js, Angular, WebStorm, Eclipse, Git, Maven, Jenkins, Keycloak, JUnit, Jasmine, Karate, WireMock, LiquiBase, SonarQube, Fortify, Dynatrace
Methods and standards: Business process analysis, Requirements Engineering, Domain-Driven Design, Scrum, Behavior-driven Testing, JSON, Swagger/OpenAPI, YAML, UML, BPMN
Tools used: Confluence 7.4, Scroll Versions, Gliffy, Jira 8.13, Advanced Roadmaps, ScriptRunner, Xray, Adobe XD, Microsoft Office (incl. Visio), Mercury Octane
Developed folder structure for project documentation
Coordinated and set up version management for IT project docs in Confluence (Scroll Versions)
Planned next software release deliverables and created an inspection plan along phase gates
Tools: Confluence, Scroll Versions, Jira, Microsoft Office
Advised a legal-tech startup on building a SaaS platform; coached founders and maintained product backlog
Conducted strategic market analysis and developed elevator pitch and investor pitch
Performed process and requirements analysis
Developed personas and scenarios
Created new and reviewed existing epics and user stories
Defined non-functional requirements
Designed user experience for user stories
Developed service pricing model
Methods: Business planning, process analysis & design, requirements analysis (epics, user stories), data modeling, persona modeling, scenario analysis, UX design, Scrum
Tools: Notion, Slack, Google Docs, Google Drive, Balsamiq, Sketch/Lunacy, Microsoft Office
Defined product vision for three projects to improve shipment notice, delivery process, and live tracking
Managed requirements and process modeling
Refined backlog and user stories in Jira
Developed and documented requirements and solution design in Confluence
Reviewed and improved delivery planning algorithms
Designed UI for a business intelligence tool
Accepted sprint results and organized retrospectives
Automated tests and managed test & defect management
Prepared and supported rollout to production; supported hypercare phase
Methods: Agile PM, Scrum of Scrums, Kanban, Business Analysis, Requirements Management, CI, CD, DevOps, Test Automation
Tools: Jira, Confluence, Microsoft Office, Visio, HP Quality Center, Gherkin & Cucumber, Git, Jenkins, Maven, Nexus, Ansible
Technologies: Azure, SQL Server, WebSphere MQ, ActiveMQ, Spring, Docker, Splunk, Active Directory, LDAP, IAM, JSON, JSON Schema, REST
Developed project vision and scope with business and stakeholders
Created product roadmap and release plan according to shipping and postal processes
Analyzed requirements, created epic story map, IT architecture, and process design
Built and maintained backlog (Jira) with user stories, prioritization, sprint planning
Prepared RFP documents, collected and evaluated bids for vendor selection
Prioritized and explained sprint backlog items to Scrum team and support
Acted as Scrum team's point of contact for all business matters and accepted increments
Prepared test automation spec in Cucumber
Conducted sprint retrospectives to improve collaboration
Methods: Agile Development, Agile Demand Management, Scrum, Supply Chain Management, BDD, KOMPASS, XML, XSD, WSDL, JSON, REST, SOAP, CI/CD, DevOps Chain, Test Automation, UI Design
Tools: Cucumber/Gherkin, Git, Jenkins, Visio, XMLSpy, SharePoint, TeamForge, Jira, Confluence, Microsoft Office, Pencil UI
Led an international IT program to expand partner network for standardized logistics products
Provided business support for components like Track & Trace, BI solution, cross-border process management, intercompany billing, platform handling 350M shipments/year
Analyzed and created change requests for Track & Trace (UPU EMSEVT), COD (SEPA ISO20022), and dangerous goods (ADR 2017)
Managed data governance and transaction data dictionary
Handled business quality and configuration management
Planned and created program docs (project manual, plan, glossary, inspection plan, requirements & config management concepts, QA concept, risk mgmt concept, data protection filing)
Reported status, results, and risks in English
Methods: Requirements Management, Scrum, QA, Configuration Management, V-Model, KOMPASS, XML, XSD, WSDL, UML Use Case, value chain analysis
Tools: Visio, XMLSpy, SharePoint, Jira, Microsoft Office, PlantUML
Planned and coordinated test activities for international accounting, risk control, and regulatory reporting (~4,000 data feeds from ~400 source systems)
Developed and expanded test strategy for feed replacement and regression testing
Analyzed test needs and defined scope based on requirements in HP ALM and Jira
Created test cases and monitored execution in HP ALM Test Lab
Managed test operations from data loading through integration, model calc, and reporting
Coordinated with partners and service providers in UK, USA, Russia, Bulgaria, Ukraine, Philippines, India
Created and reviewed business test cases; defined expected results
Performed technical and business defect analysis and resolution
Queried data warehouse with SQL
Advised on developing new test tools and continuously improved test and reporting toolkit
Processes & tools: HP ALM, Visio, SharePoint, Confluence & Jira, MS Project, Think-Cell, Oracle 11g/Exabyte, Hadoop, ArtosPC, MicroStrategy, BMC Remedy, Lotus Notes
Led functional team for US tax reporting (FATCA) and coordinated with IRS and OECD CRS & TRACE
Had cross-team responsibility, coordinated activities, subproject planning, and reported to overall project management
Analyzed regulatory requirements, created functional and technical specs and UI designs for multiple releases
Moderated workshops with business and users
Created and reviewed business test cases; defined expected results
Independently produced requirements docs and aligned with test and development
Processes & tools: IBM Rational DOORS, Visio, XMLSpy, IBM Rational Synergy, IBM Rational Change, HP ALM, Pencil, SharePoint, MS Project, MS Office
Conducted market study and gap analysis to evolve an agile project management platform
Developed, reviewed, and iteratively improved product strategy
Created and maintained product backlog (Scrum)
Contributed to IT architecture design (use cases, component & class diagrams)
Methods & systems: UML 2.4, BPMN 2.0, Jira, Confluence
Planned and led financing and investment negotiations
Analyzed and designed org structure for parent and subsidiaries; change management
Led project and business analysis for ERP rollout (Dynamics NAV 2013 with FoodVision)
Defined requirements, selected standard software and vendors for sales & CRM, accounting, inventory, production planning & control
Budgeted, planned, and managed external vendors
Handled solution design, customizations oversight, quality, and risk management
System landscape: Dynamics NAV 2013, Redmine, SQL Server, Windows Server; MS Access lab system; WebsiteBaker CMS
Defined business model and created business plan for development and marketing of a medical laser device
Successfully presented concept to investor panel
Led contract negotiations for partnerships
Created detailed implementation plan (milestones, work packages, resources)
Methods & systems: PRINCE2, OpenWorkbench/CA Clarity PPM, Business Planning
Overall PRINCE2 project lead for correcting material errors in corporate tax withholding in securities processing
Defined and aligned project scope with clients; coordinated phases: scoping, functional design, test prep, test execution, go-live
Managed IT provider and parallel client-specific change requests
Handled financial planning & reporting, led status meetings, and client/management presentations
Introduced project management tools (incl. Jira)
System landscape: ee², Tributum, Jira, Bugzilla, Mantis
Maintained and enhanced complex software landscape for securities trades and tax valuation
Planned end-to-end tests, automated tests, and coordinated test teams
Test scope: securities trades, non-trades, income, corporate actions, client master data
System landscape: ee², Tributum, Oracle 10g, WebSphere MQ, Tivoli Workload Scheduler, Bugzilla
Organized, planned, and managed project including risk management for implementing EU Services Directive
Designed business processes and aligned them with legal requirements (EU-SD, SigG, VwZG, VfVwG, GDPR)
Held status meetings, reporting, and controlling; used agile techniques per Scrum
System components: OpenText DOMEA, Govello/Governikus VPS, smart card readers, Adobe Acrobat Pro, SharePoint, Z-Finder CMS
Developed test concept and coordinated tests for statutory introduction of withholding tax in securities processing
Managed test teams (~50 people) and coordinated with external software vendors
Designed and iteratively reviewed tens of thousands of test cases
System landscape: ee², Tributum, Oracle 10g, WebSphere MQ, Tivoli Workload Scheduler, Bugzilla
Planned and coordinated tests for annual capital gains and investment income tax certificates (§ 24c EstG)
Created quality manual and test cases
Managed tests, reporting, and coordination with development and operations
Tool: Mercury TestDirector
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