Jens Hagemeyer-Lee
#52 Test Manager in Safety-Critical Infrastructure
Experience
#52 Test Manager in Safety-Critical Infrastructure
Telecommunications Company
- Network elements, network, operational and operator-related systems
- Supporting around 20 different products (managed agile)
- Requirements analysis and management (functional and non-functional)
- Test concept and planning (scope, test phases, effort, schedule, resources, organization, etc.)
- Aligning approach with clients and service providers
- Managing and assisting in creation of test cases for system, integration and end-to-end tests
- Guiding and supporting test execution
- Defect management and planning bug fixes with external providers
- Preparing and facilitating workshops
- Regular reporting and creating automated test reports
- Further development of agile testing methodology and configuration of supporting tools
- Conceptual support in developing a quality seal for rating product and service quality of internal and external providers
- Requirements engineering based on ISO/IEC 25010, Scrum, SaFE
- BMC Remedy, Atlassian Confluence, Atlassian Jira (including plugins Xray, Structure), Microsoft Office (incl. Visio), Obsidian, doxis document management system, Gitlab, Obsidian
#51 Manager Cloud Migration of a Specialized Application (2,500 Users)
International Commercial Law Firm
- Project "Transition of Claim Management System from Data Center to Cloud"
- Taking over the initial project setup including scope clarification, defining approach & organization, product definition, milestone planning, budgeting, skill planning & staffing
- Responsible for end-to-end project, product, and process management from specification through development to testing in close coordination with business stakeholders
- Defining test, training, and production environments and a methodology for testing and deployment
- Aligning the functional architecture and interfaces to subsystems, replacing Kafka by
- Designing and testing the migration from Microsoft SQL Server to Microsoft Azure Database for MySQL
- Detailed gathering of non-functional requirements to define acceptance criteria
- Definition and monitoring of functional test scenarios and test cases
- Establishing DevOps processes including versioning, deployment, maintenance, logging, monitoring, alerting
- Supporting the migration and cut-over to production as well as early life support
- Business process analysis, Microsoft Cloud Adoption Framework (CAF), Infrastructure as Code, Azure Landing Zone, requirements engineering based on ISO/IEC 25010, Scrum, behavior-driven testing
- Microsoft Azure Cloud, Microsoft Azure DevOps, Azure Kubernetes Service, Argo CD, Microsoft Database for MySQL Flexible Server, Azure Data Factory, Microsoft Power BI, Azure Front Door, Azure Firewall, ExpressRoute, Azure Active Directory, Azure Key Vault, Terraform, Gitlab, iManage, HighQ, Docusign
- Atlassian Confluence, Atlassian Jira, Xray, Microsoft Office (incl. Visio), XMind
#50 Technical Product Owner (Scrum) and Business Analyst for the development of a time management system for approx. 4,000 users
Global Logistics Service Provider
- Project "Production Control in Delivery"/"Efficient Staffing Planning"
- Advising on organizational structure, supporting project setup
- Designing and agreeing on the project approach, planning Scrum events for the team
- Coaching team members on agile methodology (according to Scrum Guide 2020)
- Designing, agreeing on, and configuring Jira workflows for stories, sub-tasks and bugs
- Setting up the Confluence space for project documentation
- Contributing to configuration management and planning software process deliverables
- Revising and expanding test concept; creating a functional load model; designing load tests
- Developing an authentication and authorization concept, selecting an IAM system
- Developing the security concept
- Gathering non-functional requirements and designing associated test scenarios
- Gathering requirement sources, analyzing requirements, designing business components and epics
- Capturing and describing personas, process models, and business data models
- Aligning overall architecture, defining and agreeing on interfaces
- Designing user flows and creating UX mock-ups, contributing to the UI style guide
- Formulating user stories with acceptance criteria, prioritization, refinement and detailed planning, and supporting effort estimation
- Synthesizing test accounts and test data for load testing (~180,000 records)
- Acceptance testing, creating deviation reports, defect management
- Introducing to operations and establishing hypercare for operational stability, including monitoring and alerting
- Java, JavaScript, Spring Boot, Angular Material UI, Microsoft Azure Cloud, Docker, Kubernetes, Node.js, Angular, Webstorm IDE, Eclipse, Git, Maven, Jenkins, KeyCloak, JUnit, Jasmine, Karate Framework, Wiremock, LiquiBase, SonarQube, Fortify, Dynatrace
- Business process analysis, requirements engineering, domain-driven design, Scrum, behavior-driven testing, JSON, Swagger/OpenAPI, YAML, UML, BPMN
- Atlassian Confluence 7.4, Scroll Versions, Gliffy, Atlassian Jira 8.13, Atlassian Advanced Roadmaps, Adaptavist Script Runner for Jira, Xray, Adobe XD, Microsoft Office (incl. Visio), Mercury Octane
#49 Configuration Manager for two IT projects for planning and controlling logistics networks
Global Logistics Service Provider
- Developing a filing structure to document project results
- Aligning and setting up version management for IT project documentation in Confluence (Scroll Versions)
- Planning deliverables for the next software version/creating a test plan along phase gates
- Atlassian Confluence, Scroll Versions, Atlassian Jira, Microsoft Office
#48 Consultant for IT and Business Strategy, Scrum Product Owner
Legal Tech Start-Up
- Advising a start-up in the legal tech sector that offers an innovative service using a SaaS platform
- Coaching the founders, developing business strategy and approach, building and maintaining the product backlog
- Conducting strategic market analysis, developing an elevator pitch and investment presentation with founders
- Process analysis and design, requirements analysis
- Creating personas and scenarios
- Creating new and reviewing existing epics and user stories
- Developing non-functional requirements
- User experience design for user stories
- Developing pricing model for services
- Business Planning, process analysis and design, requirements analysis (Epics, User Stories), data modeling, persona modeling, scenario analysis, UX design, Scrum
- Notion, Slack, Google Docs, Google Drive, Balsamiq, Sketch/Lunacy, Microsoft Office
#47-#42 Scrum Technical Product Owner, Business Product Owner, Business Analyst and Project Manager
International law firm
- Software products for handling mass procedures in the automotive industry (digital transformation)
- Supporting the Business Product Owners with root cause analysis and turnaround
- Managing the in-house IT team in Manchester for development, maintenance, migration and operations
- Stabilizing and replacing the legacy system including organizing workflows based on Kanban
- Improving existing release management, testing, deployment and support processes
- Introducing agile methods for requirements gathering and documentation in coordination with the software vendor
- Interface to the business; writing functional and non-functional requirements (epics, user stories)
- Provider management, reviewing service, license and support contracts
- Creating product and process documentation in English in Atlassian Confluence
- Designing test automation, performance tests and introducing test reports
- Supporting code reviews, supplier audits and internal security audits (e.g. penetration tests)
- Defining specifications for user and data migration and intensive care phase
- Establishing and improving IT service management processes (Jira/Bitbucket)
- Developing key performance indicators and implementing business and technical application monitoring (AppDynamics)
- Designing and implementing automated court service notification (EGVP, Governikus Communicator)
- Scrum, Kanban, traditional project management, RAID management, process analysis, requirements analysis, test management, DevOps
- Atlassian JIRA 8, Atlassian Confluence 7, Lucidchart, Microsoft Office, Microsoft SharePoint, Microsoft Visio, Atlassian Bamboo, Atlassian Bitbucket, Eggplant, AppDynamics
- cplace, WalkMe, Microsoft Active Directory, Microsoft SQL Server, Elasticsearch, Electronic court and administrative mailbox (EGVP), C#, Java, JavaScript, JSON
#41 Scrum Product Owner Support and Business Analyst
Global logistics provider
- Improving shipment notification, delivery process and live tracking in parcel logistics
- Defining the product vision, requirements management and process modeling
- Refining the product backlog and user stories in Atlassian JIRA
- Developing and documenting requirements and solution design in Atlassian Confluence
- Reviewing and improving delivery planning algorithms
- Designing the user interface for a business intelligence tool
- Accepting project results in sprint reviews and running sprint retrospectives
- Test automation, testing and defect management
- Preparing and supporting production rollout, assisting with hypercare
- Agile project management, Scrum of Scrums, Kanban, business analysis, requirements management, CI/CD, DevOps, test automation
- Atlassian JIRA, Atlassian Confluence, Microsoft Office, Microsoft Visio, HP Quality Center, Gherkin & Cucumber, GIT, Jenkins, Maven, Nexus, Ansible
- Microsoft Azure Cloud, Microsoft SQL Server, IBM WebSphere MQ, Active MQ, Spring, Docker, Splunk, Microsoft Active Directory, LDAP, IAM, JSON, REST
#40 Scrum Product Owner and Business Analyst for customs preparation
Global logistics provider
- Project responsibility for customs preparation in logistics (export, shipping, import and customs clearance, UPU ITMATT)
- Developing project vision and scope with the business unit and IT stakeholders
- Creating a product roadmap for different expansion phases (EU export, non-EU import, transit)
- Analyzing business requirements and creating the epic story map and the IT architecture
- Building and maintaining the product backlog in JIRA, including prioritization and sprint planning
- Vendor selection: preparing tender documents and technical/commercial evaluation
- Acting as the main contact for the Scrum team and accepting increments in sprint reviews
- Preparing test automation using Cucumber
- Agile development, Scrum, supply chain management, BDD, XML, JSON, REST, SOAP, CI/CD, DevOps, UI design
- Cucumber, GIT, Jenkins, XMLSpy, SharePoint, Atlassian JIRA, Pencil UI
- COCOS, CDEx, CAMS, SICMA, ODS, Kofax Capture, ZABIS, ATLAS
#39 Program Management and Business Analysis
Global logistics provider
- International IT program to expand the partner network for standardized logistics products
- Analysis for track & trace (UPU EMSEVT), cash on delivery (ISO20022) and dangerous goods transport (ADR 2017)
- Data governance and data dictionary management for transaction data
- Reviewing business specifications and creating change requests
- Functional quality and configuration management
- Planning and creating program documentation (project manual, project plan, risk management concept etc.) in English
- Reporting on project status, outcomes and risks
- Requirements management, Scrum, quality management, V-Model, XML, XSD, WSDL, UML use case diagram, value chain analysis
- Microsoft Visio, XMLSpy, SharePoint, Atlassian JIRA, PlantUML
- Common Data Exchange Platform (CDEx), Common Business Intelligence (CBI), ECMT, PSF
#38 Test Manager Financial Data Warehouse
Universal Bank
- Test management for international accounting, risk management and regulatory reporting
- Planning and coordinating test activities for multiple releases
- Developing the test strategy for feed replacement testing and regression testing
- Business analysis of test needs based on requirements in HP ALM and Jira
- Test case creation and execution monitoring with HP ALM Test Lab
- Managing test operations (data loading, staging area, master area, business rule engines, reporting)
- Coordinating with international partners in the UK, USA, Russia, Bulgaria, Ukraine, Philippines, India
- Writing and reviewing business test cases and error analysis
- Querying data stores with SQL
- Requirements management, process modeling (MS Visio), test and defect management (HP ALM)
- Oracle 11g/Exabyte, Hadoop, Financial Data Warehouse (FDW), ArtosPC, MicroStrategy, BMC Remedy, SharePoint, Atlassian Confluence & JIRA
#37 Lead Business Analyst/Requirements Analyst for Financial Data Exchange
IT Service Provider of the Federal Finance Administration
- B2G and G2G financial data exchange (US tax reporting, FATCA)
- Functional team leadership, coordinating team activities, and reporting to the overall project management
- Requirements analysis regarding regulatory requirements and business specification for multiple releases
- Moderating workshops with business stakeholders and users
- Creating and reviewing business test cases
- Communicating with the US tax authority IRS on interface issues
- Alignments with OECD CRS and the Treaty Relief And Compliance Enhancement (TRACE) initiative
- IBM Rational DOORS 9.3, Synergy 7.2, IBM Rational Change, HP ALM, XMLSpy 2014, Pencil
- V-Model XT Federal, BPMN, UML 2, XML, XSD
#36 Product Owner/Business Analyst
Software House
- Further development of a collaborative platform for agile project management
- Market study, gap analysis, and business conception of the product strategy
- Requirements analysis and management of the product backlog based on Scrum
- Participation in creating the IT architecture (use cases, components, class diagrams)
- UML 2.4, BPMN 2.0, Atlassian JIRA, Atlassian Confluence
#35 IT Manager, Organizational Consultant, Business Analyst
Organic Fish Producer
- Planning and conducting financing negotiations
- Analysis and design of the organizational structure and change management
- Project management for the implementation of an ERP system (Microsoft Dynamics NAV 2013)
- Defining requirements and selecting vendors for sales, CRM, accounting, and production
- Project management for the design and implementation of a laboratory information system (MS Access)
- Designing a mobile banking system for payments in Bangladesh
- Microsoft Dynamics NAV 2013, Redmine, SQL Server 2012, MS Access 2010, WebsiteBaker
- Project management, SCM, value stream management, IT governance, EU organic certification
#34 Business Development Manager Medical Technology
Startup
- Defining the business model and creating the business plan for a medical laser device
- Successful presentation to investor panels
- Leading contract negotiations
- Detailed implementation planning (milestones, work packages, resources)
- PRINCE2, CA Clarity PPM, business planning
#33 Project Manager and Business Analyst for Delta Correction
Transaction Bank
- Implementing legal requirements for the correction of corporate tax withholding in securities processing
- Setting up the project according to PRINCE2
- Coordinating scope, business design, testing, and production rollout
- Managing IT providers (overall project management)
- Financial planning & reporting as well as presentations to clients and management
- ee² (euroengine2), Tributum, Atlassian JIRA, Bugzilla, Mantis
#32 Test Manager End-to-End Test Planning
Transaktionsbank
- Maintenance and further development of a software environment for securities trading and tax valuation
- Test automation
- Responsible for test scope: Securities trades, non-trades, income, corporate actions, customer master data
- ee², Tributum, Oracle 10g, IBM WebSphere MQ, Maestro Job Scheduler, Bugzilla
#31 Lecturer in Software Engineering
Saarland University of Applied Sciences for Technology and Economics
- Master's program in Business Informatics
- Development of the curriculum and creation of teaching materials
- Delivery of lectures and maintenance of the learning management system
- Preparation and grading of exam papers
- Requirements engineering, risk management, project management, quality management, V-Model XT, PRINCE2, Scrum
#30 IT Project Management and Business Analysis
Ministry of Economy and Science of a Federal State
- Implementation of the European Services Directive (EU-DLR)
- Project organization, planning, control, and risk management
- Design and alignment of business processes based on legal requirements
- Clarification of technical issues regarding electronic signatures (SigG), document delivery (VwZG), and data protection
- Use of agile techniques based on Scrum
- OpenText DOMEA, Govello/Governikus, MS SharePoint, CMS Z-Finder, Adobe Acrobat Pro
#29 Test Manager for Withholding Tax
Transaktionsbank
- Test planning and coordination for the introduction of the withholding tax
- Reporting to the overall project management and coordination with external software vendors
- Management of test teams (approx. 50 people)
- ee², Tributum, Oracle 10g, IBM WebSphere MQ, Maestro Job Scheduler, Bugzilla
#28 Economic Analyst
Samsung Economic Research Institute
- Policy recommendations on the Korea-EU free trade agreement
- Analysis of the impact of the US credit crisis on the European economy
- Evaluation of international copyright protection
- Analysis of the implementation of the Lisbon strategy (Agenda 2010) in Germany
#27-#26 Language and Management Course / Scholarship Holder
Executive Training Programme Scholarship
- Funded by the European Commission
- Korean language learning
- History, politics, culture and economic development of East Asia
- Intercultural management, legal systems, human resource management and contract drafting
#25 Business Analyst
Major Bank
- Design of interfaces for the standard software CALYPSO (money market products)
- Integration with Reuters KONDOR+ and MUREX MXG 2000
- Designing the integration with the central booking system
- ARIS process modeling and support during the testing phase
#24 Test Manager
Major Bank
- Test planning for the introduction of the annual certificate of capital gains (§ 24c German Income Tax Act)
- Design of the quality manual and test cases
- Reporting and coordination with development and operations
- Mercury TestDirector (test case management, defect tracking)
#23 Strategic and Operational Consulting for International Sales
Software and Consulting Firm
- Internationalization of sales for e-learning products
- Country selection and identification of distribution partners
- On-site contract negotiations
- Training for partners on learning management systems
#22 Business Analyst
Major Bank
- Planning and execution of outsourcing projects (§ 25a II German Banking Act) in securities processing and payments
- Feasibility studies, business cases and migration preparation
- Quality management program based on ARIS processes
- Preparation of the SOx compliance project
#21 Moderator and Coach
Economic Development Initiative
- Leading a workshop to coordinate clients and service providers
- Developing recommendations and coaching on implementation
#20 Project Manager and Requirements Engineer for .NET/XML
Software and Consulting Company
- Implementing a .NET interface to an XML database on Unix (.NET/C#)
- Functional specification and modeling in UML
- Quality assurance and writing white papers
#19 Quality Manager for 10 Development Teams
Systems Development Department of a Logistics Service Provider
- Introducing a quality management system based on the V-Model 97
- Planning and controlling QA measures
- Reviewing and approving documents (quality plans, requirement specifications)
- Coaching project managers and facilitating meetings
#18 Project Manager and Functional Designer
Software Company
- Creating an XML test and migration tool for legacy system replacement
- Functional specification based on business rules
- Monitoring the implementation and testing phase using an agile approach
#17 Project Manager and Business Analyst
Social Institution
- Reorganizing and introducing new administrative software (ERP system)
- Systematic selection process and market analysis
- Documenting processes and test setup
- Facilitating workshops
#16 Quality Manager, Change Manager and Coach
IT service center of a logistics company
- Maintenance of a shipping logistics application
- Introduction of a methodology for software project management
- Coaching on supplier management and communication
- Establishment of a change request process
- Setting up a user hotline
- V-Model, Visual Basic, Oracle, ITSM
#15 Project Manager and Business Analyst
Financial services provider
- New development of an anti-fraud and controlling system (WpHG/KWG compliance)
- Management of maintenance activities on legacy systems
- Planning and execution of quality assurance measures
#14-#13 Interim Manager and Business Analyst
Logistics and financial services provider
- Establishment and interim leadership of the sales database and data warehouse department
- Designing the connection of front-end systems to a CRM data base
- Developing a blueprint for strategic system development
- Designing an internet sales platform (e-branch) in Java
Independent management consultant
Independent management consultant
- A hands-on consultant with international experience, helping clients ensure IT project success.
- Experienced in roles as project manager, Scrum Master & Product Owner, application architect, quality manager, coach, and right-hand person to management.
- A team player who works with a customer-focused, structured approach, thinking analytically and solution-oriented to develop innovative solutions.
- Advanced security clearance (SÜ2) for classified information and preventive personnel sabotage protection.
#12 Requirements Analyst and CRM System Project Manager
Logistics and financial services provider
- Consulting for over 2,500 users
- Designing business processes and software architecture (Visual Basic, XML, Oracle)
- Managing the external implementation partner
- Responsible for testing, acceptance, and rollout planning
- Rapid Application Development and integration with mobile order management systems
#11 Executive Assistant / Project Manager
IDS Scheer AG
- Developed a product idea for Process Performance Management (SAP R/3)
- Led the functional design, prototyping, and pilot phase
- Delivered customer presentations and marketing activities
#10-#6 Research Associate / Project Manager
Institute for Information Systems at Saarland University
- Led the MOVE project (funded by BMBF) for process improvement with workflow management systems
- Designed the ARIS Process Generator (C++, MFC)
- Led the SETCOM project (Produktion 2000) for web integration of Oracle databases
- Functional design for ContAct (groupware platform)
- Contributed to the EU project CAPISCE to develop the SAP R/3 PP-PI module
- Business process modeling with ARIS and usability engineering
#5 Marketing Assistant
Robert Bosch España S. A.
- Supported a decentralized marketing project for sales promotion
- Implemented a fax-based dealer information system
#4 Business IT Intern
Blaupunkt France S. A.
- Reengineered a custom solution for financial reporting
- Analyzed and fixed errors on AS/400 using Business BASIC
- Documented current and target states
Studied Business Administration
Saarland University
- Degree: Diploma in Business Administration
#3 Project Management and Implementation
Publisher
- Design of a database-driven information system for a reference work (ZIM RDBMS)
- Data migration from Nixdorf 8850 to an MS-DOS/Novell network
#2 Business Analyst and Programmer
Freight Forwarding Company
- Design and implementation of a direct marketing application with dBASE
#1 Requirements Analysis and Implementation
Industrial Company (Aerospace)
- Programming an application for machine scheduling optimization for titanium bolt production
- Development with dBASE III+ and Clipper
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (31.5 years), Professional Services (27 years), Education (11.5 years), Banking and Finance (8 years), Transportation (7 years), and Automotive (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (33 years), Project Management (32.5 years), Quality Assurance (26.5 years), Strategy (8.5 years), Finance (6.5 years), and Accounting (5.5 years).
Summary
Hands-on consultant with international experience who helps clients bring IT projects safely to a successful conclusion. Experienced in the roles of Project Manager, Scrum Master & Product Owner, Application Architect, Quality Manager, Coach and right-hand to management. A team player who works in a customer-focused, structured way, acts analytically and solution-oriented, and creates innovative solutions. Holds an advanced security clearance (SÜ2) for classified information and preventive personnel sabotage protection
Skills
Services
Telecommunications
Logistics
Banking, Financial Services
Legal Services
Software Development, Research & Development
Industry
Food Industry
Consumer Electronics, Automotive
Process Industry, Chemicals
Public Administration
Business Engineering, Organizational Development, Strategic Management
Business Planning, Profitability Analysis And Risk Management
Requirements Analysis And Requirements Engineering (According To Cpre Curriculum), E.g. With Ibm Rational Doors
Software Development Methodologies And Rapid Application Development
Selection And Implementation Of Standard Software (E.g., Asap)
Design Of Functional And Technical Application Architecture
Facilitating Workshops And Delivering Presentations
Coaching Project Managers And Executives
Project Management And Team Organization (E.g., V-model, Prince2)
Agile Project Management (E.g., Scrum, Nexus, Scrum Of Scrums)
Project Planning And Control (E.g., With Microsoft Project And Openworkbench/ca Clarity Ppm)
Value Stream Management (Wsm/vsm), Supply Chain Management (Scm), Process Management
Enterprise Modeling (Object-oriented With Uml And Bpmn 2.0, Using Aris)
Business Process Modeling With Extended Event-driven Process Chains (Eepk) And Business Process Model And Notation (Bpmn)
Organizing Continuous Delivery And Devops Toolchain (Jira, Jenkins, Nexus, Ansible, Etc.)
Workflow Management And Groupware (Ibm Flowmark/websphere)
Cloud Computing (Esp. Microsoft Azure)
Managing And Programming Relational Databases (Sql, Oracle, Zim, Dbase)
Aris Toolset, Igrafx Flowcharter/process, Microsoft Visio (Process Management Tools)
Enterprise Resource Planning (Erp), Specifically Sap Ps, Pp/pi, Sem, Ps And Microsoft Dynamics Nav (Also With Foodvision Extension For Food Production And Trading)
Calypso 8.0 (Settlement System For Securities, Foreign Exchange Products And Derivatives, Commodities, Money Market Products)
Xml Analysis And Modeling With Altova Xmlspy, Databasespy, Mapforce, Stylevision, Diffdog
Corporate Learning Management (E.g., With Clix Learning Management System)
Office Applications (Microsoft Word, Powerpoint, Excel, Publisher, Visio, Onenote, Outlook, Mappoint)
(Web/intranet) Content Management With Cms Like Microsoft Sharepoint, Z Finder, Typo3, Websitebaker, Reddot/opentext Web Site Management (Including Responsive Design)
Quality Management, Test Design And Continuous Improvement Processes (Hp Quality Center, Hp Alm, Mantis Bt, Bugzilla, Atlassian Jira, Redmine, Istqb, Cmmi)
Computer-aided Testing (According To Istqb Curriculum) Including Ibm Rational Clearquest, Mercury Testdirector And Bugzilla
Various Procedural Programming Languages And Ddl/dml (E.g., Cobol, Sql)
Data Description And Transformation Languages Such As Xml, Xslt, Html, Css, Etc.
Design, Modeling And 3d Printing Of Three-dimensional Objects (With Sketchup, In Stl Format)
Languages
Education
Saarland University
Diploma in Business Administration · Business Administration · Saarbrücken, Germany
Certifications & licenses
Advanced Security Clearance (SÜ2)
Profile
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