Jens Hagemeyer-lee
Test Manager in Safety-Critical Infrastructure
Experience
Test Manager in Safety-Critical Infrastructure
Telekommunikationsunternehmen
Requirements analysis and management (functional and non-functional)
Test concept and planning (scope, test phases, effort, schedule, resources, organization, etc.)
Coordination of approach with clients and service providers
Management and participation in creation of test cases for system, integration, and end-to-end tests
Direction and support of test execution
Defect management and planning of bug fixes with external service providers
Preparation and moderation of workshops
Regular reporting and creation of automated test reports
Further development of agile testing methodology and configuration of supporting tools
Conceptual support for developing a quality seal to rate product and service quality of internal and external providers
Methods and standards: Requirements Engineering based on ISO/IEC 25010, Scrum, SAFe
Tools used: BMC Remedy ITSM, Atlassian Confluence, Atlassian Jira (with Xray, Structure), Microsoft Office (incl. Visio), Obsidian, Doxis document management, GitLab
Cloud Migration Manager for a Specialized Application
Internationale Wirtschaftskanzlei
Took over initial project setup including project definition, approach & organization, product definition, milestone planning, budgeting, skill planning & staffing
End-to-end project, product, and process management from specification through development to testing in close alignment with business stakeholders
Defined test, training, and production environments and a model for test and deployment
Coordinated functional architecture and interfaces to subsystems; replaced Kafka by designing and testing migration from Microsoft SQL Server to Azure Database for MySQL
Detailed gathering of non-functional requirements to set acceptance criteria
Defined and monitored functional test scenarios and test cases
Established DevOps processes including versioning, deployment, maintenance, logging, monitoring, alerting
Supported migration and cut-over to production plus early life support
Methods and standards: Business process analysis, Microsoft Cloud Adoption Framework (CAF), Infrastructure as Code, Azure Landing Zone, Requirements Engineering per ISO/IEC 25010, Scrum, Behavior-driven Testing
Technology stack: Microsoft Azure, Azure DevOps, AKS, Argo CD, Azure Database for MySQL Flexible Server, Azure Data Factory, Power BI, Azure Front Door, Azure Firewall, ExpressRoute, Azure AD, Azure Key Vault, Terraform, GitLab, iManage, HighQ, DocuSign
Tools used: Atlassian Confluence, Atlassian Jira, Xray, Microsoft Office (incl. Visio), XMind
Technical Product Owner (Scrum) and Business Analyst
Globaler Logistikdienstleister
Advised on organization structure and supported setup of “Delivery Production Control”/“Efficient Personnel Planning” project for ~4,000 users
Designed and aligned project approach; planned Scrum events and coached team on agile methods (Scrum Guide 2020)
Designed, aligned, and configured Jira workflows for stories, sub-tasks, and bugs
Built Confluence space for project documentation
Shaped configuration management and planned software deliverables
Revised and extended test concept; created business load model and designed load tests
Created authorization concept for authentication and authorization; selected an IAM system
Developed security concept
Collected and analyzed non-functional requirements and designed corresponding test scenarios
Compiled personas, process models, and data models; defined scope and aligned overall architecture including interfaces
Designed user flows and UX mock-ups; contributed to UI style guide
Wrote user stories with acceptance criteria, prioritized, refined, detailed planning, and estimated with team
Generated test accounts and data for load tests (~180,000 records)
Conducted acceptance tests, wrote deviation reports, and managed defects
Introduced operational handover and established hypercare for production stability including monitoring and alerting
Technology stack: Java, JavaScript, Spring Boot, Angular Material, Azure, Docker, Kubernetes, Node.js, Angular, WebStorm, Eclipse, Git, Maven, Jenkins, Keycloak, JUnit, Jasmine, Karate, WireMock, LiquiBase, SonarQube, Fortify, Dynatrace
Methods and standards: Business process analysis, Requirements Engineering, Domain-Driven Design, Scrum, Behavior-driven Testing, JSON, Swagger/OpenAPI, YAML, UML, BPMN
Tools used: Confluence 7.4, Scroll Versions, Gliffy, Jira 8.13, Advanced Roadmaps, ScriptRunner, Xray, Adobe XD, Microsoft Office (incl. Visio), Mercury Octane
Configuration Manager
Globaler Logistikdienstleister
Developed folder structure for project documentation
Coordinated and set up version management for IT project docs in Confluence (Scroll Versions)
Planned next software release deliverables and created an inspection plan along phase gates
Tools: Confluence, Scroll Versions, Jira, Microsoft Office
IT & Business Strategy Consultant, Scrum Product Owner
Legal Tech Start-Up
Advised a legal-tech startup on building a SaaS platform; coached founders and maintained product backlog
Conducted strategic market analysis and developed elevator pitch and investor pitch
Performed process and requirements analysis
Developed personas and scenarios
Created new and reviewed existing epics and user stories
Defined non-functional requirements
Designed user experience for user stories
Developed service pricing model
Methods: Business planning, process analysis & design, requirements analysis (epics, user stories), data modeling, persona modeling, scenario analysis, UX design, Scrum
Tools: Notion, Slack, Google Docs, Google Drive, Balsamiq, Sketch/Lunacy, Microsoft Office
Scrum Technical Product Owner and Business Product Owner
Internationale Wirtschaftskanzlei
- Supported business product owners in root cause analysis and turnaround; stabilized legacy system and launched new system for ~3,000 users including migration of case data, documents, and users
- Organized and managed internal IT team workflows with Kanban to improve response for legacy system maintenance
- Improved release, test, defect management, deployment, and support processes and tools
- Planned milestones, timeline, resources, and managed risk
- Refined product backlog and user stories in Jira; acted as liaison between business and development
- Oversaw test automation, test execution, and reporting; designed test automation and performance tests
- Managed providers, reviewed service, license, and support contracts; supported vendor and internal security audits (e.g., penetration tests)
- Created product and process documentation in Confluence including spec review and approval
- Defined and implemented deployment and support processes and improved DevSecOps processes
- Designed and implemented automated court service notifications: requirements analysis, target process & IT concept, feasibility study & PoC, development oversight in C#, and acceptance tests
Scrum Product Owner Support and Business Analyst
Globaler Logistikdienstleister
Defined product vision for three projects to improve shipment notice, delivery process, and live tracking
Managed requirements and process modeling
Refined backlog and user stories in Jira
Developed and documented requirements and solution design in Confluence
Reviewed and improved delivery planning algorithms
Designed UI for a business intelligence tool
Accepted sprint results and organized retrospectives
Automated tests and managed test & defect management
Prepared and supported rollout to production; supported hypercare phase
Methods: Agile PM, Scrum of Scrums, Kanban, Business Analysis, Requirements Management, CI, CD, DevOps, Test Automation
Tools: Jira, Confluence, Microsoft Office, Visio, HP Quality Center, Gherkin & Cucumber, Git, Jenkins, Maven, Nexus, Ansible
Technologies: Azure, SQL Server, WebSphere MQ, ActiveMQ, Spring, Docker, Splunk, Active Directory, LDAP, IAM, JSON, JSON Schema, REST
Scrum Product Owner and Business Analyst for Customs Preparation in Logistics
Globaler Logistikdienstleister
Developed project vision and scope with business and stakeholders
Created product roadmap and release plan according to shipping and postal processes
Analyzed requirements, created epic story map, IT architecture, and process design
Built and maintained backlog (Jira) with user stories, prioritization, sprint planning
Prepared RFP documents, collected and evaluated bids for vendor selection
Prioritized and explained sprint backlog items to Scrum team and support
Acted as Scrum team's point of contact for all business matters and accepted increments
Prepared test automation spec in Cucumber
Conducted sprint retrospectives to improve collaboration
Methods: Agile Development, Agile Demand Management, Scrum, Supply Chain Management, BDD, KOMPASS, XML, XSD, WSDL, JSON, REST, SOAP, CI/CD, DevOps Chain, Test Automation, UI Design
Tools: Cucumber/Gherkin, Git, Jenkins, Visio, XMLSpy, SharePoint, TeamForge, Jira, Confluence, Microsoft Office, Pencil UI
Program Management and Business Analysis for International IT Program
Globaler Logistikdienstleister
Led an international IT program to expand partner network for standardized logistics products
Provided business support for components like Track & Trace, BI solution, cross-border process management, intercompany billing, platform handling 350M shipments/year
Analyzed and created change requests for Track & Trace (UPU EMSEVT), COD (SEPA ISO20022), and dangerous goods (ADR 2017)
Managed data governance and transaction data dictionary
Handled business quality and configuration management
Planned and created program docs (project manual, plan, glossary, inspection plan, requirements & config management concepts, QA concept, risk mgmt concept, data protection filing)
Reported status, results, and risks in English
Methods: Requirements Management, Scrum, QA, Configuration Management, V-Model, KOMPASS, XML, XSD, WSDL, UML Use Case, value chain analysis
Tools: Visio, XMLSpy, SharePoint, Jira, Microsoft Office, PlantUML
Test Manager Financial Data Warehouse
Universalbank
Planned and coordinated test activities for international accounting, risk control, and regulatory reporting (~4,000 data feeds from ~400 source systems)
Developed and expanded test strategy for feed replacement and regression testing
Analyzed test needs and defined scope based on requirements in HP ALM and Jira
Created test cases and monitored execution in HP ALM Test Lab
Managed test operations from data loading through integration, model calc, and reporting
Coordinated with partners and service providers in UK, USA, Russia, Bulgaria, Ukraine, Philippines, India
Created and reviewed business test cases; defined expected results
Performed technical and business defect analysis and resolution
Queried data warehouse with SQL
Advised on developing new test tools and continuously improved test and reporting toolkit
Processes & tools: HP ALM, Visio, SharePoint, Confluence & Jira, MS Project, Think-Cell, Oracle 11g/Exabyte, Hadoop, ArtosPC, MicroStrategy, BMC Remedy, Lotus Notes
Lead Business Analyst/Requirements Analyst for B2G & G2G Financial Data Exchange
IT-Dienstleister der Bundesfinanzverwaltung
Led functional team for US tax reporting (FATCA) and coordinated with IRS and OECD CRS & TRACE
Had cross-team responsibility, coordinated activities, subproject planning, and reported to overall project management
Analyzed regulatory requirements, created functional and technical specs and UI designs for multiple releases
Moderated workshops with business and users
Created and reviewed business test cases; defined expected results
Independently produced requirements docs and aligned with test and development
Processes & tools: IBM Rational DOORS, Visio, XMLSpy, IBM Rational Synergy, IBM Rational Change, HP ALM, Pencil, SharePoint, MS Project, MS Office
Product Owner/Business Analyst for Collaborative Platform
Softwarehaus
Conducted market study and gap analysis to evolve an agile project management platform
Developed, reviewed, and iteratively improved product strategy
Created and maintained product backlog (Scrum)
Contributed to IT architecture design (use cases, component & class diagrams)
Methods & systems: UML 2.4, BPMN 2.0, Jira, Confluence
IT Director, Organizational Consultant, Business Analyst
Bio-Fischproduzent
Planned and led financing and investment negotiations
Analyzed and designed org structure for parent and subsidiaries; change management
Led project and business analysis for ERP rollout (Dynamics NAV 2013 with FoodVision)
Defined requirements, selected standard software and vendors for sales & CRM, accounting, inventory, production planning & control
Budgeted, planned, and managed external vendors
Handled solution design, customizations oversight, quality, and risk management
System landscape: Dynamics NAV 2013, Redmine, SQL Server, Windows Server; MS Access lab system; WebsiteBaker CMS
Business Development Manager Medical Technology
Startup
Defined business model and created business plan for development and marketing of a medical laser device
Successfully presented concept to investor panel
Led contract negotiations for partnerships
Created detailed implementation plan (milestones, work packages, resources)
Methods & systems: PRINCE2, OpenWorkbench/CA Clarity PPM, Business Planning
Project Manager and Business Analyst for Delta Correction
Transaktionsbank
Overall PRINCE2 project lead for correcting material errors in corporate tax withholding in securities processing
Defined and aligned project scope with clients; coordinated phases: scoping, functional design, test prep, test execution, go-live
Managed IT provider and parallel client-specific change requests
Handled financial planning & reporting, led status meetings, and client/management presentations
Introduced project management tools (incl. Jira)
System landscape: ee², Tributum, Jira, Bugzilla, Mantis
Test Manager End-to-End Test Planning & Coordination
Transaktionsbank
Maintained and enhanced complex software landscape for securities trades and tax valuation
Planned end-to-end tests, automated tests, and coordinated test teams
Test scope: securities trades, non-trades, income, corporate actions, client master data
System landscape: ee², Tributum, Oracle 10g, WebSphere MQ, Tivoli Workload Scheduler, Bugzilla
IT Project Lead and Business Analyst for EU Services Directive
Ministerium für Wirtschaft und Wissenschaft eines Bundeslandes
Organized, planned, and managed project including risk management for implementing EU Services Directive
Designed business processes and aligned them with legal requirements (EU-SD, SigG, VwZG, VfVwG, GDPR)
Held status meetings, reporting, and controlling; used agile techniques per Scrum
System components: OpenText DOMEA, Govello/Governikus VPS, smart card readers, Adobe Acrobat Pro, SharePoint, Z-Finder CMS
Test Manager for Withholding Tax Introduction
Transaktionsbank
Developed test concept and coordinated tests for statutory introduction of withholding tax in securities processing
Managed test teams (~50 people) and coordinated with external software vendors
Designed and iteratively reviewed tens of thousands of test cases
System landscape: ee², Tributum, Oracle 10g, WebSphere MQ, Tivoli Workload Scheduler, Bugzilla
Economic Analyst
Samsung Economic Research Institute
- Developed recommendations on Korea–EU free trade agreement
- Wrote article on impact of US credit crisis on European economy
- Analyzed macro trade data between Europe and Korea
- Reviewed international copyright protection
- Analyzed EU economic strategy (“Lisbon Strategy”) implementation in Germany (“Agenda 2010")
Language and Management Course
Executive Training Programme
- Language and management training funded by European Commission to prepare for business in Korea
- Course locations: Seoul, Paris, London, Milan
Intensive Courses Preparing for Stay in South Korea
Executive Training Programme
- Focus: Korean language, Southeast Asian history, politics, culture, and society
- Content: History and economic development of Korea, Japan, China; regional differences in management, legal systems, HR, marketing, sales; intercultural management
Business Analyst
Großbank
- Designed interfaces for CALYPSO standard software for money market back-office with Reuters KONDOR+ and MUREX MXG 2000
- Drafted integration to central euro and foreign currency booking system
- Modeled processes in ARIS and supported test phase
Test Manager
Großbank
Planned and coordinated tests for annual capital gains and investment income tax certificates (§ 24c EstG)
Created quality manual and test cases
Managed tests, reporting, and coordination with development and operations
Tool: Mercury TestDirector
Strategic and Operational Consultant for International Sales
Software- und Beratungshaus
- Advised on internationalizing e-learning sales
- Selected countries by strategic, economic, demographic, and political criteria
- Identified and qualified potential partners and negotiated contracts
- Trained partners on LMS concepts, processes, and system use
Business Analyst Outsourcing Securities Processing and Payments
Großbank
- Planned and executed outsourcing under § 25a II KWG (IT & operations)
- Created feasibility studies and business cases
- Project planning, migration prep, and implementation support
- Developed project-specific approach including quality management based on ARIS
Moderator and Coach
Wirtschaftsförderungsinitiative
- Prepared and led workshop to improve collaboration between clients, project stakeholders, and external providers
- Developed action recommendations and coached implementation
Project Manager and Requirements Engineer .NET to XML Interface
Software- und Beratungshaus
- Managed and designed a .NET/C# interface to a Unix XML database
- Created functional specification and UML models
- Aligned requirements with external partner
- Ensured quality and produced documentation and whitepapers
Quality Manager
Systementwicklungsbereich eines Logistikdienstleisters
- Introduced and enhanced QM system per V-Model 97 in ~10 software projects
- Planned, directed, and controlled QA measures
- Prepared and approved quality plans, high-level designs, and specifications
- Coached project managers and moderated meetings
- Established continuous improvement processes
Project Lead and Functional Design for XML Test and Migration Tool
Softwarehaus
- Led development of a tool for XML data quality checks using configurable rules
- Conducted requirements analysis, specification, and oversaw implementation and testing
- Used iterative/agile approach from spec to implementation
Project Lead and Business Analyst for Admin Software
Sozialeinrichtung
- Reorganized and led selection process for new IT systems (master data, HR, finance, controlling, patient management)
- Conducted market analysis, system selection with scoring, test setup, and pilot
- Moderated workshops
Quality Manager, Change Manager and Coach
Systemhaus eines Logistikunternehmens
- Introduced systematic project management and product quality model
- Coached internal project managers on processes and vendor management
- Established change-request process and set up user hotline
Project Lead and Business Analyst
Finanzdienstleister
- Developed new anti-fraud and control system (WpHG/KWG compliance) and managed maintenance of legacy systems
- Planned and executed QA measures
Interim Manager/Department Head and Business Analyst
Logistik- und Finanzdienstleister
- Built and led sales database & data warehouse department
- Selected and coached new department head
- Designed multichannel architecture for CRM front end and data warehouse
- Designed business processes, application architecture, data structures, and interfaces for e-branch (Java/web shop components)
- Managed external implementation partners
- Responsible for testing, acceptance, and rollout planning
Independent Business Consultant
Selbständiger Unternehmensberater
Requirements Analyst and Project Lead CRM System
Software- und Beratungshaus
- Set goals, designed processes, and technical/business architecture for CRM system (>2,500 users)
- Coached project manager, then led project solo
- Managed external implementation partner
- Handled test management, acceptance, and rollout
- Managed requirements over multiple versions (RAD)
- Integrated order management for a major mobile carrier
Executive Assistant
IDS Scheer AG
Research Associate
Institut für Wirtschaftsinformatik an der Universität des Saarlandes
Marketing Assistant
Robert Bosch España S.A.
- Supported decentralized marketing project for sales promotion; implemented fax-based dealer info system
IT Intern
Blaupunkt France S.A.
- Reengineered custom financial reporting/planning app on AS/400 in Business BASIC; documented current and target state; analyzed and fixed bugs
Studied Business Administration (Diplom-Kaufmann)
Universität des Saarlandes
Project Lead Information System
Verlag, Altenahr
- Designed and implemented a database-driven editorial information system using ZIM (RDBMS)
- Migrated data from Nixdorf 8850 to MS-DOS/Novell
Business Analyst and Programmer
Spedition, Boston
- Designed and implemented a direct marketing app with dBASE and relational database
Requirements Analyst and Developer
Industrieunternehmen (Aerospace), Hildesheim
- Designed and programmed a machine scheduling optimization app in dBASE III+ and Clipper
Summary
- Hands-on consultant with international experience who helps clients bring IT projects to a secure success.
- Skilled in roles of project manager, Scrum Master & Product Owner, application architect, quality manager, coach, and right hand to management.
- Team player who works client-focused and structured, thinks analytically and solution-oriented, leading to innovative solutions.
- Enhanced security clearance (SÜ2) for classified information and preventive personnel sabotage protection
Languages
Education
Universität des Saarlandes
Diplom-Kaufmann · Business Administration · Saarbrücken, Germany
Certifications & licenses
Enhanced Security Clearance (SÜ2)
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