René H. - Project Manager / Service Owner

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Visselhövede, Germany

Experience

Sep 2023 - Dec 2023

4 months

Project Manager / Service Owner

Service management
Supporting program increment (PI) planning
Managing service risks
Managing transition of new services
Problem and incident management
Monitoring
Reporting and coordination at management level
Standards used: AWS, Azure, MS Teams, Jira, Confluence

Feb 2023 - Jul 2023

6 months

Delivery Manager / SAFe Coach / Project Management

Project management
Technical leadership of three multinational project teams in an ART following SAFe (local and offshore)
Reporting and coordination at management level
Training in SAFe, Jira, Git, AWS/Azure cloud
Coordinating the professional development of developers
Coaching Scrum Masters
Coaching tech leads
Supporting program increment (PI) planning
Managing cross-project risks
Aligning with ART management and customer POs to optimize delivery
Standards used: AWS, Azure, MS Teams, Jira, Confluence

Aug 2022 - Dec 2022

5 months

Project Management

Leading a multinational project team
Project management
Facilitating workshops
Requirements management
Reporting and coordination at management level
Standards used: Azure, MS Teams, MS Project

Jun 2022 - Feb 2023

9 months

Project Management / Cloud Architect

Reviewing & analyzing the current cloud architecture
Developing a new Kubernetes architecture
Managing service providers
Project management
Cloud architecture (AWS) consulting
Standards used: Jira, Confluence, AWS, Kubernetes, ITIL

Jun 2022 - Dec 2022

7 months

Project Management

Leading a multinational project team
Project management
Facilitating workshops
Requirements management
Reporting and coordination at management level
Preparing steering committee meetings
Standards used: AWS, MS Teams, MS Project

Jan 2022 - Jun 2022

6 months

Project Management / Cloud Architect

Reviewing & analyzing the current cloud architecture
Developing a new Kubernetes architecture
Managing service providers
Project management
Cloud architecture (AWS) consulting
Standards used: Jira, Confluence, AWS, Kubernetes, ITIL

Nov 2020 - Dec 2021

1 year 2 months

Interim Management / Project Management

Technical leadership of a team of 4 employees
Managing service providers
Project controlling
Planning and implementing web & PIM projects
Consulting in web & PIM
Cloud architecture (AWS) consulting
Standards used: BCS, Jira, Confluence, Drupal, PimCore, AWS, ITIL

Jan 2020 - Nov 2020

11 months

Agile Coach / Scrum Master

Supporting 4 Scrum teams in a scaled environment (based on SAFe)
Enforcing Scrum rules in the project team
Ensuring agreed agile processes and definitions are followed
Recording blockers in the impediment backlog
Facilitating agile project meetings
Ensuring information flow between Product Owner, PO lead, and project teams
Tracking Definition of Ready and Definition of Done for all work items
Reporting on sprint-related metrics
Participating in program increment planning
Standards used: Scrum, SAFe, Jira, Confluence

Feb 2019 - Sep 2019

8 months

Project & Program Management / Architecture Consulting

Establishing program management
Architecture support for cloud migration
Architecture support for introducing SCA / two-factor authentication via RSA token, PKI, and OTP
Introducing a DevOps approach
Facilitating workshops
Agile requirements management
Reporting and coordination at management level
Standards used: Scrum, XP, Kanban, traditional project management, DevOps, SAML, OIDC

Jul 2018 - Jan 2019

7 months

Agile Coach / Scrum Master

Defining an approach for team kick-off
Scrum coaching
Introducing a DevOps approach
Facilitating workshops
Facilitating retrospectives
Reporting and coordination at management level
Standards used: Scrum, DevOps, Jira

Jul 2017 - Jun 2018

1 year

Agile Coach / Facilitator

Defining a transformation approach
Harmonizing OKR and Kanban models
Agile transformation of classic goal systems into Objectives and Key Results
Facilitating workshops to define and align OKRs across levels
Facilitating retrospectives
Tool selection
Coaching teams and leaders
Reporting and coordination at management level
Standards used: Kanban, OKR

Mar 2017 - Dec 2017

10 months

Overall Project Lead

Developing a project approach
Aligning approach and scope with steering committees
Managing sub-project leads
Cross-project reporting and coordination at management level
Standards used: Scrum, traditional PM
Products used: Jira, Confluence, SharePoint

May 2016 - Feb 2018

1 year 10 months

Project Lead / Product Owner

Analyzing and evaluating current product data structures and systems
Leading a Scrum team of 5 people
Stakeholder management (> 90 stakeholders)
Running workshops for problem identification and requirement gathering
Proposing system architecture solutions
Developing recommendations for action
Project management
Setting up a line organization for operational handover
Reporting and coordination with program management
Standards used: Scrum, traditional PM
Products used: Jira, Confluence, SharePoint

Feb 2016 - Jun 2016

5 months

Project Lead / Requirements Manager

Analyzing and evaluating requirements
Running workshops for requirement gathering
Defining an approach
Project management
Aligning implementation with multiple Scrum teams
Reporting and coordination at management level
Standards used: Scrum, Kanban
Products used: Jira, Greenhopper, Confluence, SharePoint

Feb 2016 - May 2016

4 months

Scrum Coach / Scrum Trainer

Creating a transformation concept
Scrum coaching
Training team members
Training leadership
Coaching agile requirements management
Standards used: Scrum, Kanban
Products used: Jira, Greenhopper

Oct 2014 - Feb 2016

1 year 5 months

Program Manager

Project portfolio management
Budget responsibility
Managing project leads
Coordinating cross-functional work between marketing, BI, IT, and shop development
Preparing steering committee meetings
Products used: Jira, Greenhopper, Confluence

Aug 2014 - Sep 2014

2 months

Project Lead / Requirements Manager

Requirements management
Tool selection including RFP
System architecture
Building ETL processes
Report design
Products used: Teradata, Tableau (BI and analytics), QlikView

Jun 2014 - Jul 2014

2 months

Agile Coach, Process Consulting

Consulting on agile project management in a corporate environment
Standards used: Scrum, Prince2, DSDM

Feb 2014 - May 2014

4 months

Scrum Coach / Scrum Trainer

Scrum coaching
Training new employees
Designing and implementing an agile approach
Standards used: Scrum, Kanban
Products used: Jira, Hybris, Java, Greenhopper

Jul 2013 - Mar 2014

9 months

Scrum Coach / Product Owner

Scrum coaching
Agile requirements management
Introducing Scrum in a corporate environment
Supporting stakeholders in 5 countries
Writing user stories
Reporting
Standards used: Scrum
Products used: Jira, Greenhopper, Microsoft .NET

Aug 2012 - Jun 2013

11 months

Scrum Master / Project Lead

Scrum coaching
Leading two Scrum teams of ~7 members each
Requirements management
Supporting the PO in creating use cases and user stories
Negotiating with vendors and stakeholders
Recruiting and staffing team members
Project controlling
Products used: Scrum, Jira, Greenhopper, Confluence, Interwoven TeamSite, Bamboo, Symfony2, PHP, MySQL, ActiveMQ

Aug 2011 - Jul 2012

1 year

Multi-Project Manager

Project management in e-commerce
Multi-project management in a corporate environment
Leading large international projects
Supporting business units using standard methods (PMI)
Ensuring project delivery on time, within budget, and quality
Requirements management
Assisting with use case creation
Standards used: GPM/IPMA, Java, ITIL
Products used: Java, Jira, Greenhopper, Confluence, Interwoven TeamSite, Compuware Changepoint, Intershop Enfinity, TicketXPert, Oracle, CVS, MS Project

May 2011 - Jul 2011

3 months

Scrum Master / Technical Project Lead

Project management, Scrum coaching, software architecture
Leading a Scrum team of 10 people
Ensuring Scrum principles are followed
Developing a migration concept
Conducting PoCs
Creating architecture concepts
Standards used: UML, Scrum, TDD, CI
Products used: Java, Oracle Exadata, Oracle Exalogic, RESTful web services, MS Project, TFS, Hudson, Nexus, Maven, SharePoint, SVN, C#, Microsoft Windows Workflow Foundation, Azure

Jan 2010 - Mar 2011

1 year 3 months

Scrum Master & Product Owner / Scrum Coach / Technical Project Lead

Project management, Scrum coaching, software architecture and development
Leading Scrum teams of 8-12 people (as Scrum Master and Product Owner)
Training staff on Scrum methods on the job and in workshops
Ensuring Scrum principles are followed
Developing web applications in Zend Framework
Data validation and quality assurance
Standards used: UML, Scrum, TDD, CI
Products used: Apache, Linux, PHP 5.2, PHP4, MySQL 5.1, RedDot CMS Professional 7.x / OpenText 9, Zend Framework, phpUnderControl/Hudson, SVN, VMware, Selenium
Earlier projects piloted Scrum
Project successes showed that company-wide Scrum increases transparency, reduces costs, and improves software quality long-term
Consultant was tasked to introduce Scrum as the project management method
Staff training is done both on the job and in dedicated workshops

Jan 2009 - Mar 2011

2 years 3 months

Technical Project Lead

Designing and coordinating with screen designers and web developers
Advising clients on technical feasibility
Independently estimating technical implementation
Writing specifications
Managing resources
Products used: Apache, HTML, XML, XSLT, XSD, Web Services, Linux, C# .Net/ASP.NET/Visual Studio 2008, PHP4/5, MySQL5, Windows Server 2008, FDD, RedDot CMS Professional 7.x, OpenText ECMS 9, Zend Framework, phpUnderControl, SVN, Joomla CMS, Selenium, MS SQL Server

Nov 2008 - Dec 2008

2 months

Senior phpBB Developer

Cleaning up databases
Developing secure measures against spam
Planning, developing, and conducting the migration
Developing plugins and scripts for administration
Products used: Apache2, Linux, PHP5, phpBB, MySQL5

Oct 2008 - Nov 2008

2 months

Senior C# Developer

Data migration via RS-232/Wyse to MSSQL
Developing an ASP.NET frontend for data retrieval
Products used: Wyse terminal, RS-232 BUS, MSSQL, C#, .NET, ASP.NET, VS 2005

Jul 2006 - Jun 2008

2 years

Project & Department Lead, Implementation, Development

Migrating tools from legacy system and extending the new system
Project management
Test management and testing
Enhancing and maintaining a CMS
Developing new software in PHP5 (OOP)
Database development in MySQL5
Performance optimization for MySQL, Linux, Apache
Migrating PHP tools from legacy system
Migrating editorial content (CMS)
Designing and developing a dialogue system (forum, TTS)
Designing and developing various Bitweaver packages
Developing payment, subscription, and shop systems (e-commerce)
Products used: MySQL, Linux, SVN, PHP4, PHP5, OOP, BitWeaver, Smarty, ADOdb, Perl, Apache, CVS, Mantis, Selenium, PHPUnit, UML

May 2001 - Mar 2003

1 year 11 months

Promotion/Consulting/Training on Microsoft Technologies

Supporting local projects
Training on introducing .NET technology
Consulting on migrating existing software to .NET
Developing .NET software
Deploying MS Server 2003
Training/consulting on various MS technologies
Products used: MS SQL Server, ISA, SharePoint Portal Server, IIS, Windows Server 2003, WSH, Active Directory, RIS, VB.NET, ASP.NET, C#, C++ .NET, Java .NET, SMS, BizTalk Server, Visual Studio, Mono