René Hoyer
Project Manager / Service Owner
Experience
Sep 2023 - Dec 2023
4 monthsProject Manager / Service Owner
- Service management
- Supporting program increment (PI) planning
- Managing service risks
- Managing transition of new services
- Problem and incident management
- Monitoring
- Reporting and coordination at management level
- Standards used: AWS, Azure, MS Teams, Jira, Confluence
Feb 2023 - Jul 2023
6 monthsDelivery Manager / SAFe Coach / Project Management
- Project management
- Technical leadership of three multinational project teams in an ART following SAFe (local and offshore)
- Reporting and coordination at management level
- Training in SAFe, Jira, Git, AWS/Azure cloud
- Coordinating the professional development of developers
- Coaching Scrum Masters
- Coaching tech leads
- Supporting program increment (PI) planning
- Managing cross-project risks
- Aligning with ART management and customer POs to optimize delivery
- Standards used: AWS, Azure, MS Teams, Jira, Confluence
Aug 2022 - Dec 2022
5 monthsProject Management
- Leading a multinational project team
- Project management
- Facilitating workshops
- Requirements management
- Reporting and coordination at management level
- Standards used: Azure, MS Teams, MS Project
Jun 2022 - Feb 2023
9 monthsProject Management / Cloud Architect
- Reviewing & analyzing the current cloud architecture
- Developing a new Kubernetes architecture
- Managing service providers
- Project management
- Cloud architecture (AWS) consulting
- Standards used: Jira, Confluence, AWS, Kubernetes, ITIL
Jun 2022 - Dec 2022
7 monthsProject Management
- Leading a multinational project team
- Project management
- Facilitating workshops
- Requirements management
- Reporting and coordination at management level
- Preparing steering committee meetings
- Standards used: AWS, MS Teams, MS Project
Jan 2021 - Jun 2022
6 monthsProject Management / Cloud Architect
- Reviewing & analyzing the current cloud architecture
- Developing a new Kubernetes architecture
- Managing service providers
- Project management
- Cloud architecture (AWS) consulting
- Standards used: Jira, Confluence, AWS, Kubernetes, ITIL
Nov 2020 - Dec 2021
1 year 2 monthsInterim Management / Project Management
- Technical leadership of a team of 4 employees
- Managing service providers
- Project controlling
- Planning and implementing web & PIM projects
- Consulting in web & PIM
- Cloud architecture (AWS) consulting
- Standards used: BCS, Jira, Confluence, Drupal, PimCore, AWS, ITIL
Jan 2020 - Nov 2020
11 monthsAgile Coach / Scrum Master
- Supporting 4 Scrum teams in a scaled environment (based on SAFe)
- Enforcing Scrum rules in the project team
- Ensuring agreed agile processes and definitions are followed
- Recording blockers in the impediment backlog
- Facilitating agile project meetings
- Ensuring information flow between Product Owner, PO lead, and project teams
- Tracking Definition of Ready and Definition of Done for all work items
- Reporting on sprint-related metrics
- Participating in program increment planning
- Standards used: Scrum, SAFe, Jira, Confluence
Feb 2019 - Sep 2019
8 monthsProject & Program Management / Architecture Consulting
- Establishing program management
- Architecture support for cloud migration
- Architecture support for introducing SCA / two-factor authentication via RSA token, PKI, and OTP
- Introducing a DevOps approach
- Facilitating workshops
- Agile requirements management
- Reporting and coordination at management level
- Standards used: Scrum, XP, Kanban, traditional project management, DevOps, SAML, OIDC
Jul 2018 - Jan 2019
7 monthsAgile Coach / Scrum Master
- Defining an approach for team kick-off
- Scrum coaching
- Introducing a DevOps approach
- Facilitating workshops
- Facilitating retrospectives
- Reporting and coordination at management level
- Standards used: Scrum, DevOps, Jira
Jul 2017 - Jun 2018
1 yearAgile Coach / Facilitator
- Defining a transformation approach
- Harmonizing OKR and Kanban models
- Agile transformation of classic goal systems into Objectives and Key Results
- Facilitating workshops to define and align OKRs across levels
- Facilitating retrospectives
- Tool selection
- Coaching teams and leaders
- Reporting and coordination at management level
- Standards used: Kanban, OKR
Mar 2017 - Dec 2017
10 monthsOverall Project Lead
- Developing a project approach
- Aligning approach and scope with steering committees
- Managing sub-project leads
- Cross-project reporting and coordination at management level
- Standards used: Scrum, traditional PM
- Products used: Jira, Confluence, SharePoint
May 2016 - Feb 2018
1 year 10 monthsProject Lead / Product Owner
- Analyzing and evaluating current product data structures and systems
- Leading a Scrum team of 5 people
- Stakeholder management (> 90 stakeholders)
- Running workshops for problem identification and requirement gathering
- Proposing system architecture solutions
- Developing recommendations for action
- Project management
- Setting up a line organization for operational handover
- Reporting and coordination with program management
- Standards used: Scrum, traditional PM
- Products used: Jira, Confluence, SharePoint
Feb 2016 - Jun 2016
5 monthsProject Lead / Requirements Manager
- Analyzing and evaluating requirements
- Running workshops for requirement gathering
- Defining an approach
- Project management
- Aligning implementation with multiple Scrum teams
- Reporting and coordination at management level
- Standards used: Scrum, Kanban
- Products used: Jira, Greenhopper, Confluence, SharePoint
Feb 2016 - May 2016
4 monthsScrum Coach / Scrum Trainer
- Creating a transformation concept
- Scrum coaching
- Training team members
- Training leadership
- Coaching agile requirements management
- Standards used: Scrum, Kanban
- Products used: Jira, Greenhopper
Oct 2014 - Feb 2016
1 year 5 monthsProgram Manager
- Project portfolio management
- Budget responsibility
- Managing project leads
- Coordinating cross-functional work between marketing, BI, IT, and shop development
- Preparing steering committee meetings
- Products used: Jira, Greenhopper, Confluence
Aug 2014 - Sep 2014
2 monthsProject Lead / Requirements Manager
- Requirements management
- Tool selection including RFP
- System architecture
- Building ETL processes
- Report design
- Products used: Teradata, Tableau (BI and analytics), QlikView
Jun 2014 - Jul 2014
2 monthsAgile Coach, Process Consulting
- Consulting on agile project management in a corporate environment
- Standards used: Scrum, Prince2, DSDM
Feb 2014 - May 2014
4 monthsScrum Coach / Scrum Trainer
- Scrum coaching
- Training new employees
- Designing and implementing an agile approach
- Standards used: Scrum, Kanban
- Products used: Jira, Hybris, Java, Greenhopper
Jul 2013 - Mar 2014
9 monthsScrum Coach / Product Owner
- Scrum coaching
- Agile requirements management
- Introducing Scrum in a corporate environment
- Supporting stakeholders in 5 countries
- Writing user stories
- Reporting
- Standards used: Scrum
- Products used: Jira, Greenhopper, Microsoft .NET
Aug 2012 - Jun 2013
11 monthsScrum Master / Project Lead
- Scrum coaching
- Leading two Scrum teams of ~7 members each
- Requirements management
- Supporting the PO in creating use cases and user stories
- Negotiating with vendors and stakeholders
- Recruiting and staffing team members
- Project controlling
- Products used: Scrum, Jira, Greenhopper, Confluence, Interwoven TeamSite, Bamboo, Symfony2, PHP, MySQL, ActiveMQ
Aug 2011 - Jul 2012
1 yearMulti-Project Manager
- Project management in e-commerce
- Multi-project management in a corporate environment
- Leading large international projects
- Supporting business units using standard methods (PMI)
- Ensuring project delivery on time, within budget, and quality
- Requirements management
- Assisting with use case creation
- Standards used: GPM/IPMA, Java, ITIL
- Products used: Java, Jira, Greenhopper, Confluence, Interwoven TeamSite, Compuware Changepoint, Intershop Enfinity, TicketXPert, Oracle, CVS, MS Project
May 2011 - Jul 2011
3 monthsScrum Master / Technical Project Lead
- Project management, Scrum coaching, software architecture
- Leading a Scrum team of 10 people
- Ensuring Scrum principles are followed
- Developing a migration concept
- Conducting PoCs
- Creating architecture concepts
- Standards used: UML, Scrum, TDD, CI
- Products used: Java, Oracle Exadata, Oracle Exalogic, RESTful web services, MS Project, TFS, Hudson, Nexus, Maven, SharePoint, SVN, C#, Microsoft Windows Workflow Foundation, Azure
Jan 2009 - Mar 2011
1 year 3 monthsScrum Master & Product Owner / Scrum Coach / Technical Project Lead
- Project management, Scrum coaching, software architecture and development
- Leading Scrum teams of 8-12 people (as Scrum Master and Product Owner)
- Training staff on Scrum methods on the job and in workshops
- Ensuring Scrum principles are followed
- Developing web applications in Zend Framework
- Data validation and quality assurance
- Standards used: UML, Scrum, TDD, CI
- Products used: Apache, Linux, PHP 5.2, PHP4, MySQL 5.1, RedDot CMS Professional 7.x / OpenText 9, Zend Framework, phpUnderControl/Hudson, SVN, VMware, Selenium
- Earlier projects piloted Scrum
- Project successes showed that company-wide Scrum increases transparency, reduces costs, and improves software quality long-term
- Consultant was tasked to introduce Scrum as the project management method
- Staff training is done both on the job and in dedicated workshops
Jan 2009 - Mar 2011
2 years 3 monthsTechnical Project Lead
- Designing and coordinating with screen designers and web developers
- Advising clients on technical feasibility
- Independently estimating technical implementation
- Writing specifications
- Managing resources
- Products used: Apache, HTML, XML, XSLT, XSD, Web Services, Linux, C# .Net/ASP.NET/Visual Studio 2008, PHP4/5, MySQL5, Windows Server 2008, FDD, RedDot CMS Professional 7.x, OpenText ECMS 9, Zend Framework, phpUnderControl, SVN, Joomla CMS, Selenium, MS SQL Server
Nov 2008 - Dec 2009
2 monthsSenior phpBB Developer
- Cleaning up databases
- Developing secure measures against spam
- Planning, developing, and conducting the migration
- Developing plugins and scripts for administration
- Products used: Apache2, Linux, PHP5, phpBB, MySQL5
Oct 2008 - Nov 2008
2 monthsSenior C# Developer
- Data migration via RS-232/Wyse to MSSQL
- Developing an ASP.NET frontend for data retrieval
- Products used: Wyse terminal, RS-232 BUS, MSSQL, C#, .NET, ASP.NET, VS 2005
Jul 2006 - Jun 2008
2 yearsProject & Department Lead, Implementation, Development
- Migrating tools from legacy system and extending the new system
- Project management
- Test management and testing
- Enhancing and maintaining a CMS
- Developing new software in PHP5 (OOP)
- Database development in MySQL5
- Performance optimization for MySQL, Linux, Apache
- Migrating PHP tools from legacy system
- Migrating editorial content (CMS)
- Designing and developing a dialogue system (forum, TTS)
- Designing and developing various Bitweaver packages
- Developing payment, subscription, and shop systems (e-commerce)
- Products used: MySQL, Linux, SVN, PHP4, PHP5, OOP, BitWeaver, Smarty, ADOdb, Perl, Apache, CVS, Mantis, Selenium, PHPUnit, UML
May 2001 - Mar 2003
1 year 11 monthsPromotion/Consulting/Training on Microsoft Technologies
- Supporting local projects
- Training on introducing .NET technology
- Consulting on migrating existing software to .NET
- Developing .NET software
- Deploying MS Server 2003
- Training/consulting on various MS technologies
- Products used: MS SQL Server, ISA, SharePoint Portal Server, IIS, Windows Server 2003, WSH, Active Directory, RIS, VB.NET, ASP.NET, C#, C++ .NET, Java .NET, SMS, BizTalk Server, Visual Studio, Mono
Summary
I am married, we have a daughter (5 years old). I was born in 1978 in Bonn, raised in Freiburg im Breisgau.
Languages
German
Native
English
Advanced
French
Elementary
Education
Apr 2003 - Sep 2006
RWTH Aachen University
Computer Engineering · Germany
Oct 1999 - Mar 2003
TU Hamburg-Harburg
Computer Science Engineering · Germany
Certifications & licenses
SPC - Certified SAFe 4 Program Consultant
ITIL v3 Foundation Level
APMG
REQB® Certified Professional for Requirements Engineering
CSM - Certified Scrum Master
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