Recommended expert

Kristoffer Lange

Senior Experience Strategist

Kristoffer Lange
Cologne, Germany

Experience

Jan 2025 - Dec 2025
1 year

Senior Experience Strategist

International Energy Provider (Confidential)

  • Led a comprehensive touchpoint analysis across three major European markets, ensuring the brand’s messaging and market positioning aligned with evolving energy-sector trends and regulations.

  • Executed robust secondary and primary research—including user data analysis and market benchmarking—to capture a comprehensive view of customer experiences and competitive dynamics within the energy sector.

  • Collaborated closely with cross-functional teams (product management, data analytics, marketing, and senior leadership) to ensure that research insights translated into actionable strategic recommendations.

  • Synthesized qualitative and quantitative data to derive actionable insights, advising on adjustments to communication strategies and identifying opportunities for future projects to enhance brand alignment.

  • Structured and presented key findings to relevant stakeholders, enabling data-driven strategic adjustments and implemented a feedback loop to track brand perception shifts.

  • Ensured that all recommended touchpoints, messaging, and user journeys resonated with the company’s core values and sustainability goals.

Jan 2024 - Dec 2025
2 years

Senior Experience Strategist (Freelance)

Allianz

  • Crafted a comprehensive strategy that places Allianz’s brand values at the forefront, making insurance coverage an emotionally resonant experience.

  • Designed and tested prototypes in Figma that were functional and brand-aligned for cohesive customer experiences.

  • Performed market research to identify trends and ensure product alignment with Allianz’s identity.

  • Collaborated with product managers, developers, designers, and C-level executives to maintain consistent brand messaging.

  • Developed detailed customer journeys communicating Allianz’s core messages.

  • Established a strategic framework to guide product development, launch, and scaling.

  • Monitored and iteratively improved the product based on customer feedback and performance data.

Jan 2024 - Dec 2025
2 years

UX Lead (Freelance)

HÄVG

  • Led the creation of a digital solution for medical billing software, focusing on user-centric design, strategic research, and scalable development frameworks.

  • Integrated HÄVG’s brand values throughout the UX process, ensuring that the interface is functional and emotionally engaging.

  • Conducted in-depth research to understand internal user needs and reflect HÄVG’s brand message.

  • Developed wireframes, storyboards, and user stories in Figma with special attention to brand aesthetic elements.

  • Established a framework that is technically scalable and guarantees consistent brand communication in future updates.

  • Coordinated closely with developers and stakeholders to ensure technical implementations aligned with the brand.

Jan 2023 - Dec 2024
2 years

Senior Experience Strategist (Freelance)

RedBull

  • Led the strategic repositioning of an outdoor platform, translating Red Bull’s dynamic brand identity into the digital realm.

  • Developed a new brand vision aligning business goals with the adventurous lifestyle and spirit of Red Bull.

  • Utilized secondary market research to analyze brand perception and identify enhancement opportunities.

  • Facilitated ideation and collaborative workshops with internal and external stakeholders to develop a cohesive brand strategy.

  • Created customer journey maps embedding core brand messages throughout the user experience.

  • Developed scalable design guidelines in Figma to ensure consistent brand vision as the platform expanded.

Jan 2022 - Dec 2023
2 years

Senior Experience Strategist (Freelance)

Fjällräven

  • Conceptualized a digital brand experience platform to translate Fjällräven’s authentic outdoor experience into a digital environment.

  • Evaluated existing e-commerce and social media infrastructures to enhance brand communication and consistency.

  • Conducted comprehensive research to understand target audiences and market trends, highlighting Fjällräven’s brand essence.

  • Created detailed user personas and customer journeys centered on Fjällräven’s values.

  • Designed platform core functionalities in Figma to ensure effective digital touchpoint communication.

  • Developed a roadmap for seamless integration of the platform into the existing digital ecosystem.

  • Coordinated with stakeholders and cross-functional teams to align design, development, and implementation strategies.

  • Focused on creating a unique, user-centered brand experience to position Fjällräven as a leader in the outdoor industry.

Jan 2022 - Dec 2022
1 year

Experience Strategist Lead (Freelance)

LEDVANCE

  • Defined the roadmap for LEDVANCE’s transition to a digital lamp brand, aligning with the 2025 vision.

  • Refined brand identity and guided the transition to a future-oriented, digitized enterprise.

  • Conducted extensive interviews and analyses to identify internal strengths and market opportunities.

  • Developed innovative strategies leveraging insights to differentiate LEDVANCE as a forward-thinking brand.

  • Created detailed customer journeys optimizing every touchpoint, from product experience to brand communication.

  • Defined actionable, brand-centric initiatives for digital transformation reinforcing market differentiation.

  • Collaborated closely with internal stakeholders to ensure consistent brand representation.

Jan 2022 - Dec 2022
1 year

Senior Experience Strategist (Freelance)

Siemens AG

  • Shaped digital transformation strategies to make Siemens’ commitment to sustainability and innovation experiential.

  • Conducted global research with C-level participants to derive insights and develop personas reflecting environmental and technological values.

  • Created sustainable personas to underpin Siemens’ forward-thinking brand.

  • Developed a comprehensive communication strategy and toolkit positioning Siemens as a sustainability leader.

  • Conceptualized brand-centric digital products in Figma, including the SIEMENS XCELERATOR B2B marketplace with persona-driven design.

  • Aligned initiatives with Siemens’ 2025 vision emphasizing innovation, scalability, and sustainability.

  • Engaged cross-functional teams to ensure alignment and successful global implementation.

Jan 2021 - Present
5 years 2 months

Mentor Experience Strategy

betahaus

  • Provided strategic guidance to startups in AI, robotics, smart sensors, VR content, and automation for European market adaptation.

  • Delivered 1:1 coaching on digital strategy, user experience, and customer experience for market readiness.

  • Helped startups implement localization strategies to align with European expectations and standards.

  • Supported identification of gaps and opportunities to improve market fit and scalability.

  • Encouraged innovative thinking and actionable steps to enhance product usability and customer engagement.

Jan 2021 - Dec 2021
1 year

UX Lead (Freelance)

SEAT/CUPRA for envy

  • Created low-fidelity prototypes, high-fidelity content elements, and test-ready prototypes using Figma.

  • Developed digital campaign strategies and assets for the launch of the new CUPRA Formentor.

  • Designed and optimized the digital user experience for the SEAT e-commerce shop using Figma.

  • Conceptualized and developed landing pages aligned with user needs and business goals.

  • Mapped comprehensive customer journeys to enhance the digital experience across multiple platforms.

  • Collaborated with cross-functional teams to ensure alignment between design, strategy, and brand identity.

Jan 2019 - Dec 2021
3 years

Experience Strategist

Cocomore AG

  • Conducted secondary and primary research and competitor analysis to identify growth opportunities and user behavior trends.

  • Developed detailed personas and customer journeys to inform strategy and enhance user engagement.

  • Created tools and frameworks to support strategic digital transformation initiatives.

  • Applied service design and UX methodologies to leverage business opportunities.

  • Delivered tailored solutions for clients including Samsung, Procter & Gamble, Nestlé, Admiral Direkt, Merz, Kölnmesse, and SUPER RTL.

  • Partnered with cross-disciplinary teams to align strategic goals with digital product execution.

Jan 2018 - Dec 2019
2 years

Client Service Consultant

Cocomore AG

  • Advised clients on digital transformation and marketing strategies, emphasizing CRM and content marketing solutions.

  • Expanded existing client relationships and supported acquisition of new projects to drive revenue growth.

  • Acted as the primary client contact, coordinating with Strategy/Planning, Data Science, SEA/SEO, Editorial, and Creative teams.

  • Prepared detailed briefings, aligned stakeholders on project goals, and managed budget estimations.

  • Directed operational processes for client projects to ensure high-quality execution and timely delivery.

  • Served as the interface between clients and internal teams to streamline communication and collaboration.

Jan 2015 - Dec 2018
4 years

Account-/Project-Manager

Milk PBL / B+D Agenturengruppe / CMC-Sustainability GmbH

  • Oversaw relationships with key clients including SUPER RTL, Deutscher Fußball Bund, and Verbraucherzentrale.

  • Planned and executed marketing campaigns across digital and offline channels tailored to client objectives.

  • Directed end-to-end project processes, ensuring alignment with client goals, timelines, and budgets.

  • Developed integrated cross-channel strategies to maximize reach and engagement.

  • Collaborated with internal teams and external partners to deliver cohesive marketing solutions.

  • Tracked and analyzed campaign performance to optimize results and inform future strategies.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (11 years), Advertising (5 years), Media and Entertainment (4 years), Information Technology (3 years), Energy (2 years), and Insurance (2 years).

Professional Services
Advertising
Media and Entertainment
Information Technology
Energy
Insurance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Marketing (10 years), Strategy (7 years), Product Development (7 years), Research and Development (5 years), Project Management (5 years), and Information Technology (2 years).

Marketing
Strategy
Product Development
Research and Development
Project Management
Information Technology

Summary

As an experience strategist, I understand the relationship between brands and their customers in order to derive concrete business-relevant goals and ideas. With my experience in project and account management, I take responsibility for the project from the very beginning. My passion is to link user needs with concrete business goals of the brand to make projects measurable.

Skills

  • Experience Strategy
  • Ux / Service Design
  • Conception, Prototyping
  • Ideation- & Design-sprint Workshops
  • Transformation

Languages

German
Native
English
Advanced
Spanish
Intermediate
French
Intermediate
Arabic
Elementary

Education

Oct 2010 - Jun 2014

HWR Berlin /BHT Berlin

Bachelor of Engineering, focus on sustainability · Economics and Engineering · Berlin, Germany

Oct 2006 - Jun 2009

Technisches Gymnasium Emmendingen

General qualification for universities of applied sciences · General Higher Qualification for University Entrance · Emmendingen, Germany

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Kristoffer based?

Kristoffer is based in Cologne, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Kristoffer speak?

Kristoffer speaks the following languages: German (Native), English (Advanced), Spanish (Intermediate), French (Intermediate), Arabic (Elementary).

How many years of experience does Kristoffer have?

Kristoffer has at least 11 years of experience. During this time, Kristoffer has worked in at least 8 different roles and for 11 different companies. The average length of individual experience is 1 year and 11 months. Note that Kristoffer may not have shared all experience and actually has more experience.

What roles would Kristoffer be best suited for?

Based on recent experience, Kristoffer would be well-suited for roles such as: Senior Experience Strategist, Senior Experience Strategist (Freelance), UX Lead (Freelance).

What is Kristoffer's latest experience?

Kristoffer's most recent position is Senior Experience Strategist at International Energy Provider (Confidential).

What companies has Kristoffer worked for in recent years?

In recent years, Kristoffer has worked for International Energy Provider (Confidential), Allianz, HÄVG, RedBull, and Fjällräven.

Which industries is Kristoffer most experienced in?

Kristoffer is most experienced in industries like Professional Services, Advertising, Media, and Entertainment and Publishing. Kristoffer also has some experience in Information Technology (IT), Insurance, and Healthcare.

Which business areas is Kristoffer most experienced in?

Kristoffer is most experienced in business areas like Marketing, Strategy and Planning, and Product Development. Kristoffer also has some experience in Project Management, Research and Development (R&D), and Information Technology (IT).

Which industries has Kristoffer worked in recently?

Kristoffer has recently worked in industries like Professional Services, Insurance, and Healthcare.

Which business areas has Kristoffer worked in recently?

Kristoffer has recently worked in business areas like Strategy and Planning, Product Development, and Marketing.

What is Kristoffer's education?

Kristoffer holds a Bachelor in Economics and Engineering from HWR Berlin /BHT Berlin.

What is the availability of Kristoffer?

Kristoffer is immediately available full-time for suitable projects.

What is the rate of Kristoffer?

Kristoffer's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Kristoffer?

To hire Kristoffer, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Market avg: 810-970 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.