Arnim S.
Co-Founder & Managing Director
Experience
Co-Founder & Managing Director
Offer-Ready GmbH
- Sales & investor relations
- Contact workflow and document automation
- XML, content transformation
Company build-out in document automation & CRM technologies (11/2019 – present):
- Sales & business development
- Strategic corporate planning
- Business planning & business case
- Responsible for sales & marketing
- Sales control, KPIs, business case development
- Team growth from 5 to 30 employees
- Business planning, forecasting, investor relations
Shareholder, Partner & Investor
Willendorff Technologies GmbH
- Venture management & startup advisor
- Fundraising
- Building an investment holding
Project: Business development & venture management (Sector: loyalty & retention tech, SaaS; 09/2015 – 08/2020) Role: Business developer & sales, investor
- Identifying and first-contact of potential clients
- Developing loyalty & retention models with potential clients
- Business development & sales support
- Strategic planning in loyalty & retention: use cases, business models, ROI
- Coaching founders, representing investors
- Business planning & business case
Head of eBusiness & Telesales
M-net Telekommunikations GmbH
- Head of “online channel” & “telesales” (50% of consumer revenue)
- Lead digital marketing, digital self-services, B2C & B2B portals
Project: Merging and building a central eBusiness unit (Sector: telecom; 10/2012 – 07/2015)
- Developed digitization strategy with executive and strategy team
- Selected and launched central online shop analytics platform
- Full responsibility for 60% of total retail revenue for private customers
- Responsible for all digital channels and telesales for private and business customers
- Led teams: online marketing & sales, online customer service, telesales, digital product management, performance management
Project: Multichannel customer experience (Sector: telecom; 05/2014 – 04/2015)
- Service design sprint with 60 stakeholders across all business units
- Developed strategy to greatly improve customer experience during purchase and activation
- Created implementation plan for eBusiness, customer service, order management, field service
- Integrated measures into central corporate strategy
Independent Consultant & Owner
NetVing GmbH
- Business consulting with focus on digital transformation
- Interim management, business planning and development
Project: Implementing product information management in category management (Sector: eyewear retail; 11/2020 – 11/2021)
- Strategic consulting
- Functional requirements management
- Project and interim management
- Partner management
- Phase 1: strategic consulting, executive decision documents
- Phase 2: project leadership, planning, building initial team
- Phase 3: requirements management, POC implementation
- Phase 4: partner management, acquiring product data, supplier outreach, project roadshow
Project: Interim marketing leadership & investment management (Sector: IoT, smart city, PropTech; 09/2018 – 10/2019) Role: Interim COO & CMO
- Fundraising & business development
- Strategic planning, coaching founders and investors
- Business planning & business case
- Built sales & marketing
- Sales control, KPIs
- Team growth from 5 to 30 employees
- Business planning, forecasting, investor relations
Project: Interim operations & marketing leadership / investment management (Sector: ad-tech, digital geo-marketing; 09/2015 – 08/2018) Role: Interim COO & CMO
- Strategic planning, coaching founders and investors
- Business planning & business case
- Oversaw all company processes
- Business development
- Team build from 2 to 15 employees
- Budget planning
- Marketing and sales control
Project: Designing requirements for an online securities trading platform (Sector: finance; 05/2012 – 08/2012) Role: Business consultant
- Expanded a white-label fund trading bank into a full bank focused on securities trading
- Target group and competition analysis
- Product/brand positioning
- Platform design & requirements management
- Functional specs, workshops with provider, analysts, departments
- Stakeholder coordination, information architecture
- Technology: proprietary
Project: Concept for recommendation/retargeting strategy (Sector: telecom, internet; 02/2011 – 05/2011) Role: Business consultant
- Developed product and project strategy for performance-based online marketing
- Created decision documents
- Stakeholder coordination, action recommendations
- Technology: proprietary
Managing Director (Product, Sales, Marketing)
Stipz.com
Founded and built Stipz.com, a video streaming SaaS platform.
- Business case planning
- Go-to-market strategy
- Partnership development
- Technology: cloud hosting, streaming
Head of Portal Management
Telefonica o2 GmbH & Co. OHG
- Led online shop & eCare
- Online product and site management, web controlling, interim online marketing
- Budget responsibility of €2.5M/year
- IT roadmap & €3M annual budget
- Ensured online sales and service targets
Project: Online shop leadership (Sector: telecom; 2005 – 2011) Role: Sponsor, marketing manager, project manager, domain lead
- Introduced new online services and products
- Marketing lead (interim for new customer acquisition)
- Requirements and interface management
- Reviewed specs, ran workshops, stakeholder coordination, coached team
Project: eCare relaunch (Sector: telecom; 01/2009 – 05/2010) Role: Sponsor & domain lead
- Led relaunch of online customer service
- Sponsored project, managed requirements, budgeting, IT roadmap, stakeholder coordination, team coaching
Project: Social media strategy (Sector: telecom; 02/2008 – 11/2009) Role: Sponsor & domain lead
- Analyzed social media risks and opportunities
- Defined actions: Twitter for service, YouTube channel, employee guidelines, forum service
- Sponsored and budgeted activities, operationalized initiatives, stakeholder coordination
Project: o2.de portal relaunches (Sector: telecom; 02/2005 – 03/2011) Role: Sponsor & domain lead
- Oversaw three major portal relaunches
- Strategy, product rollouts, brand positioning, sales and service boost
- €3M relaunch budget in 2008
- Sponsored, budgeted, managed projects and interfaces
Project: Behavioral retargeting (Sector: telecom; 08/2009 – 05/2009) Role: Sponsor & domain lead
- Implemented site pixeling for retargeting with Xplosion
- Added quick-win retargeting ahead of full integration
- Reviewed specs, workshops, stakeholder coordination, coached team
- Technology: Xplosion, xretarget
Project: Multi-touchpoint web analytics & performance management (Sector: telecom; 08/2009 – 08/2010) Role: Sponsor & domain lead
- Launched integrated performance platform to optimize marketing spend
- Included on-site and off-site analytics, channel and partner value analysis, customer journey
- Selected platform, reviewed specs, stakeholder coordination, team coaching
- Technology: Unica NetInsight
Project: Multichannel strategy (Sector: telecom; 01/2009 – 11/2009) Role: Lead stakeholder for online channel
- Developed and implemented strategy to integrate channels and support offline sales
- Defined propositions, experience, efficiency, insights, KPIs, business case and plan, stakeholder alignment, success tracking
Project: Partner online sales platform (Sector: telecom; 08/2008 – 11/2009) Role: Lead stakeholder
- Created business model and platform to reach new segments via partner sites
- Strategy, product management, organizational redesign, change management, processes, business case and plan, rollout, success tracking
Project: Advertising on o2.de (Sector: telecom; 10/2009 – 03/2010) Role: Stakeholder for o2.de
- Developed ad strategy for online, direct mail, mobile
- Ensured no negative impact on customer experience
- Analyzed impact, planned and coordinated implementation
Senior Project Manager
Sapient GmbH
- International program and project management
- Led offshore development projects and teams
Project: Offshore project management for T-Com (Sector: telecom; 02/2005 – 11/2005) Role: Technical project lead, analyst, requirements engineer
- Managed multiproject offshore for central web hosting platform
- Integrated provisioning platform, migrated 120k customers
- Led teams in India and Germany, specified and tested features
- Technology: BizTalk
Project: T-Home for T-Com (Sector: telecom; 08/2004 – 12/2004) Role: Project lead
- Led second-gen IPTV solution delivery
- Managed UI software and set-top box selection, stakeholder management, scoping, estimates, planning, specs, team oversight
- Technology: proprietary
Business Consultant
DXC Technology GmbH
- Formerly CSC Ploenzke
- Strategic and technical consulting
- Finance, insurance, automotive
Freelancer, Web Consultant
Bertelsmann AG
- Built intranet
- Requirements gathering for BOL.com (New York)
Summary
- Product, project management, stakeholder management
- Interim team leadership, interim management
- Restructuring, building new teams
- Online sales and marketing, digitizing brick-and-mortar retail
- Consulting focus on digitization, digital transformation
- Strategy development and implementation
- Process consulting, software evaluation & selection
- Investment management
- Experienced program and project manager, including international environments, agile methods (Design Thinking, Scrum, ...)
- Business development and leading strategy projects, also internationally
- Online sales & marketing specialist (including campaign and budget planning, business plan creation, KPIs, etc.) for brand and acquisition marketing (including “social media marketing” in a corporate context)
- Deep e-commerce experience, including online marketing, web analytics, and online performance management
- Proven success in achieving significant revenue increases and identifying and leveraging savings through digitization initiatives
- Strong expertise on both the business and IT sides
- Fundraising for tech companies, investor relations
- Many years of leadership responsibility
- P&L & budget accountability
Languages
Education
Ludwig Maximilians University
Diploma · Sociology, Economics · Munich, Germany
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.