Olaf Lausen
Owner
Experience
Owner
do.plus Management
- Aiming to generate “PLUS” for its customers by leveraging vast executive management experience and large network
- Management: consulting, interims management, project support
- M&A: support investors and sellers in share deals and startup funding
- Startups: advisor, mentor, sales acceleration
- Project examples:
- Austria: program management for OMV’s information security program in 2020 and 2021
- Asia: program management for implementing new B2B strategy at Axiata in five countries
- LATAM: digital transformation B2B telco in Mexico
- Middle East: OTT messenger make or buy market analysis for an investor
- Germany: connected home CPE strategy for telco covering trends for routers, STB and SmartHome
- Germany: fiber rollout FTTx acceleration via local and regional cooperation for telco
- Romania: market entry of a binary options player for a German client
Senior Representative
Match-Maker Ventures
- Linking startups which already achieved proof of concept with relevant corporations to unlock hidden value and generate impact within 12 months
- Drive end-to-end process: sales acceleration, match-making, onboarding and lifecycle management
New Business Development Director & Chief of Staff of CEO
Telekom Romania
- Focus on eTransformation and top-line growth with more than 60 FTE and multi-million EUR service, hardware and online revenues
- Identify and implement top-line growth opportunities including:
- Full banking proposition under Telekom brand (accounts, cards, credits, mobile payment, NFC, remittance, P2P, offline banking corners and bundles)
- Energy retail of gas and electricity under Telekom brand
- Handset insurance, extended warranty and bill protection
- Entry into legalized online betting market under a Telekom-related brand
- Advertisement sales on portals, lock-screen, loyalty, couponing and DNS error pages
- Link local startup scene with Deutsche Telekom (capital, Hubraum, Global Partnering) and local business owners; speaker, jury member, mentor and plans to launch local incubator
- eCompany program streams: prepaid registration via app, sales force digitalization and electronic signature, idea management system and CEO app for employee ambassador use cases
- eBusiness:
- Launched cosmote.ro and telekom.ro as one website for fixed and mobile in 2014
- Increased online KPIs: prepaid recharges +400%, bill payments +70%, approx. 15 mEUR processed yearly, eBill +51%, myAccount +290%, sales +89%
- Developed Ultimate App blueprint for DT Europe: over 250 k downloads in 1.5 years and over 10 k paid transactions per month
- Re-launched dolcesport.ro with live streaming of exclusive sports events and customer engagement tools
- Launched localhub.ro one-stop shop B2B services for SME with listing, managed websites and Google AdWords marketing
- Led DT eTransformation to generate cost savings of over 4 mEUR yearly
- Built one team of over 55 FTE for all eActivities with insourcing to gain flexibility, sustainability and save costs over 100 kEUR yearly
- eCommerce: launched germanos.ro in less than six months at cost under 30 kEUR and relaunched clickshop.ro online mall with warehouse logistic hub in under three months
- Unified three online platforms into one, leading DT group in ATG platform rollout
- As chief of staff:
- Provided high-level support to CEO in strategic initiatives and organizational development
- Led operational merger and move to online and new business with definition and implementation of functional strategy
- Led cost-cutting analysis identifying multiple mEUR yearly savings potentials
General Manager New Business Development
Romtelecom S.A.
- Built a team to identify top-line growth opportunities such as payment services and Google AdWords resale
- Ran new business lines with full P&L responsibility:
- Directory Assistance Service (DAS): optimized costs by 1 mEUR, reduced employees by 90%, fully outsourced operations and achieved over 70% gross profit
- Defined and launched clickshop.ro online mall with revenue year-on-year increase of 125% and operational profitability
- Developed new value added services generating over 100 kEUR revenue
- Launched dolcetv.ro, the first OTT webTV project in Romania with over 30 live channels, TVOD library, catch-up and SVOD
- Special tasks in 2012:
- Set up and monitored a short-term strategy (Big 7)
- Prepared business performance reviews with Deutsche Telekom
- Local lead of Deutsche Telekom Europe transformation program (1 DT EU)
- Represented Romtelecom in German-Romanian Chamber of Commerce
General Manager Special Business Projects
Romtelecom S.A.
- Turned around Directory Assistance Service with full P&L and call center operations
- Increased revenue by 13% to over 4 mEUR/year, increased profit tenfold to achieve over 50% gross margin and maintained 90% market share
- Combined several existing teams of 300 FTE into a unique organization of 100 FTE
- Awarded Europe’s DA provider of the year in 2009
- Closed first direct VAS revenue share contract with other operators in Romania
- Led special projects including due diligence for two potential M&As and VDSL rollout
- Served as proxy for Chief Commercial Officer Residential
Country Manager International Business, T-Home Croatia
Deutsche Telekom AG
- Acted as bridge between T-Home Croatia and headquarters across project management, business case analysis and synergy identification
- Reviewed and challenged M&A plans and management proposals
- Permanent invitee at the T-HT supervisory board
- Drove strategy alignment and best practice within T-Home Europe
- Participated in executive management development program including job rotation with T-Venture supporting a fingerprint payment project
Executive Vice President International Business Croatia
Deutsche Telekom AG
- Headed program management and strategic projects at Strategy & International/Marketing
- Member of staff teams for the CMO and CEO
Executive Support for Chief Sales Officer
T-Mobile
- Provided executive support and project management for the Chief Sales Officer
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (26 years), Professional Services (10 years), Energy (9.5 years), and Banking and Finance (9.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (21 years), Strategy (20.5 years), Operations (14 years), Sales (12.5 years), Customer Service (12 years), and Investments and M&A (9.5 years).
Summary
- Business Developer & “Go-Getter" with > 16 years’ experience in Germany & SEE being >10 years a direct report of CEO / CxO
- Leadership: Ability to lead, structure & staff teams of up to 300 FTE (regular best results in employee surveys); Successful restructuring and Outsourcing experience
- New Business Development: Experience and track record in identifying New Pockets of Growth, Developing ideas & business models, Launch and grow them.
- Online / eBusiness: Widespread experience in Online, launching project, sites and apps from scratch or relaunching them. Consolidating / merging sites and platforms
- Digitalization & eTransformation: Experienced in process digitalization - move to eCompany
- Consultant / Advisor: management consulting & project support; M&A support for investors / sellers (share deals, startup funding); Startups advisor, mentor, sales acceleration
Skills
- Proven Leadership Skills, Ability To Build & Mentor Teams (Excellent Results In Employee Surveys)
- Entrepreneurial & Creative Thinking To Find Solutions
- Analytical Capabilities, Structured Working Method, Ability To Work Under Pressure
- Goal Oriented, Cooperative Team Player Flexibility And Reliable
- Operational And Strategic Experience In Marketing And Sales
- Expert Know How In Telecom (Regulation, Competition, Strategic Implications), Online, Digitalization
Languages
Education
Technical University of Dresden
Graduate in Business Administration, Diplomkaufmann · Business administration · Dresden, Germany
High School Diploma (Abitur)
Profile
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