External Consultant to Program Management / SCRUM Master

Streamline – implementation of S/4 HANA Utilities in cooperation with Accenture

• Consulting and coaching of program management (OPL)

• Planning and support in executing all organizational and system technical activities to migrate from SAP IS-U to SAP S/4 HANA Utilities

• Communication and coordination with involved stakeholders and committees (core team, program management, steering committee)

• Project and process management

• Coaching of the stream leads in the main project

• Requirements management for interface connection of ancillary systems (non-SAP systems)

• Risk management

• Resource and capacity planning

• Consulting the existing migration, test, interface/ancillary system, and training teams

• Consulting on managing the SAP systems cut-over

• Planning and management including necessary post-migration activities (e.g., verification, documentation, adjustments)

• Team coaching & servant leadership: supporting one or more Scrum teams as coach, facilitator, and servant leader

• Promoting self-organization, personal responsibility, and continuous improvement

• Facilitation and continuous improvement of Scrum events (daily, planning, review, retrospective)

• Ensuring adherence to Scrum values, principles, and practices

• Identifying and actively managing impediments to ensure team productivity

• Working with product owners, agile coaches, and leaders to resolve structural hurdles

• Supporting agile scaling in frameworks such as SAFe, LeSS, or Nexus

• Co-designing agile transitions as part of MVV's digital strategy

• Building an agile mindset in the organization through training, workshops, and active role modeling of agile principles

• Collaborating with other Scrum Masters and agile coaches in the company-wide agile chapter

• IT systems: ERP: SAP IS-U, SAP S/4 HANA Utilities

Hanse2X - EAM S/4 United

• Planning and execution of all organizational and system technical activities for migrating from SAP R/3 to SAP S/4 HANA

• Ensuring the transition from the old system landscape to the new SAP S/4 HANA systems

• Responsibility for the technical data migration of all directly related activities

• Close collaboration with test management and data object owners

• Interface connection of non-SAP systems through requirements management

• Planning of cut-over, go-live, master and transaction data migration as well as rehearsal cut-over

• Creating a detailed cut-over script

• Managing the cut-over of the SAP systems (SAP S/4 HANA)

• Cut-over planning for shutting down the old systems and reconnecting all affected ancillary systems

• Creating the IT change strategy in close collaboration with the business units and monitoring its implementation

• Consulting the existing migration, test, interface/ancillary system, and training teams

• Planning and managing necessary post-migration activities such as verification, documentation, and adjustments

• IT systems: ERP: SAP S/4 HANA

• Consulting on the further development of price adjustment processes

• Execution of operational process and program management

• Documenting current processes and developing optimized target processes

• Identifying weaknesses in current task planning as well as procedural and systemic gaps

• Initiating and controlling the implementation of new IT requirements for IT systems, reports, and dashboards

• Process modeling in Signavio

• Facilitation of workshops and presentation of results in committees

• Consulting on the further development of legacy systems

• Consulting on IT service management and IT demand management

• Advising management on the integration and management of cross-cutting projects

• IT systems: ERP: SAP Core (PM, MM, SD, FI/CO, BW, HR), SAP IS-U, SAP S/4 HANA, SAP Analytics Cloud, CRM: KISS / SAP IS-U, CPQ: Hector, Enomic, OM: Inspire

Advising management and program leadership on implementing the "Leuchtturm" project

• Process, project, and program management
• Identifying weaknesses in task planning as well as process and system gaps
• Initiating and managing new IT requirements for IT systems, reports, and dashboards
• Supporting the technical subproject for active and passive fiber roll-out
• Advising on building access and documentation in NE3 and NE4
• Operational support and firefighting
• Advising on operationalizing target journeys in the context of network construction, operations, product management, provisioning, and sales
• Advising on IT carve-outs and integrations/mergers with systems of the parent company EnBW and Netcom BW
• Creating the proof of concept and supporting carve-out and integration projects
• Advising on change management for IT strategy and communication
• Advising on optimizing IT service management (ITSM) in 1st, 2nd, and 3rd level support

Advising management on implementing the fiber champion strategy

• Supporting the shift from HFC to GPON and FTTH redesign

• Advising on implementing the TKG Novelle 2021 (Telecommunications Modernization Act)

• Representing the interests of the operations/contact center management division

• Advising on operationalizing target journeys in the context of product management, provisioning, and sales

• Advising on optimizing IT service management (ITSM), especially in technical incident management

• Cross-departmental IT demand management and support of epics and user stories

• Defining and aligning the MVP scope with business and IT

• Developing measures to achieve strategic program goals

• Defining the MVP specifications considering technical requirements in fiber expansion

• Identifying dependencies and risks and monitoring workstream progress

• Advising management on the consequences of TKG 2021 for Housing Association & Infrastructure sales

• IT systems: CRM: Salesforce, Amdocs Clarify

Selection of PDM/PLM/PIM systems for the client HOPPE AG

• Recording and describing the current situation and business analysis of core processes and weaknesses

• Identifying optimization potential and defining a target state

• Setting the scope for the RFP (In Scope/Out of Scope for PLM)

• Identifying functional and non-functional requirements

• Joint development of an ERP requirements and criteria catalog

• Defining next project steps, timeline, and budget

• IT Systems: PDM/PLM/PIM: SAP, PTC, Dassault, Siemens

• Consulting on selecting and evaluating PLM software considering cost efficiency and future viability (AI/Machine Learning)

• Designing decision templates and documentation for the steering committee

• Requirements engineering and business analysis of critical processes

• Identifying use cases and data used

• Iterative evaluation of requirements for process coverage

• IT Systems: ERP: SAP Core, SAP Analytics, CRM: Salesforce, PDM/PLM: SAP, Centric, Aptos, PTC, CLM: Apttus, SCM: Aptos, Setlog

Consulting on the development and restructuring of a data center

• Interim management of the technology and customer service departments with 35 employees

• Coaching leaders in IT development and support (1st/2nd/3rd level)

• Selecting and recruiting new staff and building strategic partnerships

• Implementing monitoring tools for time tracking and process optimization

• Business analysis of weaknesses and identification of business-relevant use cases

• Documenting existing processes and implementing a target process flow

• Introducing the ITIL process model (Service Strategy, Design, Transition, Operation)

• Evaluating and selecting software tools for project management and development

• Introducing a document management system and archiving solution

• Building an information security management system and supporting ISO 27001 certification

• IT Systems: ERP: SAP Core, CRM: Salesforce, WMS: ARGOS

Initial assessment after the M&A merger of the Munich and Berlin headquarters

• Business analysis of existing business processes and applications

• Identification and stabilization of critical business processes

• Assessment of scalability and stability of processes and organization

• Strategy development and target process definition for national sites and international joint ventures

• Introduction of a new process map

• Consulting on a proof of concept for the new IT system landscape

• Project management role in operations management

• Consulting to optimize IT service management (ITSM)

• IT systems: ERP: SAP Core (FI/CO, SD, BW, HR), CLM legacy systems

Supporting the merger of TeleColumbus, Primacom Leipzig and Pepcom Group Munich

• Advising the oneBSS/OSS/ERP program management with focus on product management, customer service and technology

• Technology consulting for Docsis, GPON, TAL and BSOx

• Identification of migration-relevant topics and design of operational processes

• IT demand management and development of manual workarounds

• Defining the migration path and supporting testing and deployment

• Coordination of application training sessions

• Reporting to the management board and program management

• IT systems: ERP: SAP Core, SAP IS-U, CRM: Amdocs Clarify

• Strategic advice to management in sales and marketing

• Sales management and business development
• Strategic planning and implementation of partner management
• Project and process management

• Training in electronics and electronic development with a focus on device technology