Rafael De mestre gebauer
Project Manager Modern Workplace
Experience
Jan 2024 - Dec 2025
2 yearsProject Manager Modern Workplace
Bank
- Planning and leading the Windows 11 23H2 rollout for 13,000 clients via SCCM
- Management reporting for the steering committee and middle management, as well as automating daily reports
- Project steering and optimization of client management for transferring operations to a service provider in India
- Orchestrating regular meetings with the 20-member client management team in packaging, client design, and level 3 ticket handling
- Organizing coordination meetings with international subsidiaries and departments
- Designing and introducing automated continuous improvement processes (Evergreen) for defined software products
- Coordinating and onboarding new international subsidiaries
- Creating standard operating procedures, presentations, and decision papers
- Technologies: GPO, PowerShell, Zscaler, Intune, Aditus, SharePoint, SQL, Confluence
Jan 2023 - Dec 2024
2 yearsPatch Manager
International Retail Group
- Leading Windows and Linux server patch management across European sites
- Improving communication between application owners and technical staff
- Planning and managing migration projects, including implementing automations and risk management
- Defining documentation processes and providing training/process documentation support
- Supervising Linux and Windows technicians and conducting daily/weekly status meetings
- Providing onboarding support and knowledge transfer to the new outsourcing partner
- Defining and supporting implementation of bring-in and bring-out service processes in ServiceNow
- Supporting the migration to AVS/Azure
Jan 2002 - Present
24 yearsEnterprise Project Manager
TRON IT Consulting GmbH & Co. KG
- Specialist in international transition and transformation projects, data center relocations, and rollouts
- Creating decision papers, presentations, concepts, communication matrices, and project plans
- Structuring and coordinating technicians and subcontractors
- Leading and organizing meetings, conflict management, resource and budget planning
- Developer of the W.I.N. principle to identify and resolve process errors, security gaps, and deadlocks
- Change management, escalation management, rollout leadership (software/hardware)
- Facilitating workshops, team motivation, as well as accompanying and coaching executives
- Agile & Waterfall project management in an international corporate environment
Jan 1993 - Dec 2000
8 yearsSoftware Developer
Self-employed
- Implementing various AI algorithms (Hidden-Line algorithm, parallel processing, skeleton algorithm, etc.)
- Learning different programming languages (Occam, Pascal, C)
- Developing an ERP system based on MySQL
- Website development with Typo3 and PHP
Network Expert
- Configuring and testing O2 PDAs for VPN communication in the internal network
- AAA server and router configuration, firewall activation, and testing
- Preparing quotes, coordinating vendors and internal departments for large clients
- Migrating MS Access to SQL with design, planning, and guidance of heterogeneous programming teams
- Implementing and migrating ~100 VPN routers to DMVPN
Network Specialist
- WLAN rollout and connecting 360 hotels using Cisco routers, switches and access points
- On-site support for commissioning and acceptance
- Remote expansion of system features, IOS upgrades and configuration changes
Project Manager
- Assessing and structuring open issues for an energy provider
- Developing optimization proposals and decision-making documents
- Implementing standards and communication plans
- Automating tailored information distribution
- Managing change processes, leading workshops and conflict management
- KPI reporting and project plan tracking
Project Manager
- Building 255 data centers with over 1000 active components and 400+ servers for Schengen EU border security
- Team lead for 25 staff and a budget of €20 million
- Network design review, Level 3 troubleshooting, VoIP implementation and rollout planning
- Promoted to network team lead after 3 months and to head of IT infrastructure after 9 months
- Defining missing processes, interface management and coordinating parallel projects
- Acceptance, handover to operations team and training on incident/config management
Project Manager WAN Consolidation
- Consolidation of WAN links in a bank merger project
- Provider coordination and controlling as well as monitoring of line switches
- Automating tailored information distribution and KPI reporting
Subproject Lead Processes & Documentation
- Creating IP and network plan for financial administration (Oracle, SAP, in-house developments, SQL)
- Proposing an IP network architecture including WLAN and IP printers under security requirements
- Defining SLAs, reporting and documenting processes and architecture
- Orchestrating involved parties and quality assurance
Technical Consultant
- Level 3 support and setup of remote workplaces for aviation customers
- Process design, ordering and setup of VPN products and firewall rules
- WAN sanity check with live recording and analysis via Wireshark
- VPN network rollout and troubleshooting
Transition Manager
- Led the transition of an ERP subsystem to SAP with a focus on defining KPIs
- End-to-end design, testing and configuration of data collection at cell towers
- Coordination with security, operations and SAP FI/HR interfaces up to creating SQL queries
Project Manager Data Center Move
IBM (on assignment)
- Oversight of subcontractors and inventory of the customer's infrastructure
- Process optimization and coordination of client meetings
- Project planning for the target environment together with the network and security team
- Reporting and quality assurance for country migrations
- Planning and managing the move of a multi-vendor infrastructure into the central data center
Summary
Structured Agile & Waterfall project manager with a strong talent for motivating team members on how work processes can be optimized. Solid technical and project management knowledge.
Working style: optimizing and accelerating processes, reducing operating costs, minimizing risks, always keeping the big picture in mind. Collaborating with involved stakeholders to develop solutions and decision papers, orchestrating workflows in development and operations (continuous improvement). Bringing business-critical processes and projects to completion with balanced use of available resources. Motivating, empowering, and developing teams, involving stakeholders, building strong cooperation and trusting relationships.
Highly motivated, responsible self-starter with drive and a keen eye for IT operations and security. Resilient and goal-oriented with a passion for quickly mastering new technologies and tools.
In short: Mr. Possible
Skills
- International Transition And Transformation Projects
- Data Center Relocations
- Rollouts
- Industries: Banking, Insurance, Telecommunications, Aviation, Energy Utilities, Retail
- Microsoft Product Range
- Itsm
- Confluence
- Jira
- Sql
- Network Protocols
- Creation Of Decision Papers, Presentations, Concepts, Communication Matrices, Project Plans
- Structuring And Coordinating Technicians And Subcontractors
- Leading And Organizing Meetings
- Conflict Management
- Resource And Budget Planning
- Development And Application Of The W.i.n. Principle To Identify And Resolve Process Errors, Security Gaps, And Deadlocks In Corporations
- Change Management
- Escalation Management
- Rollout Leadership (Software/hardware)
- Planning, Monitoring, And Ensuring Adherence To The Project Timeline
- Facilitating Workshops
- Team Motivation
- Accompanying And Coaching Executives
- Proposing Optimizations And Supporting Implementation For Quality Assurance
Languages
German
NativeSpanish
NativeEnglish
AdvancedEducation
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Computer Science · Bonn, Germany
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PhD, automation in the digital publication process · Computer Science · Zürich, Switzerland
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Mathematics · Düsseldorf, Germany
...and 2 more
Certifications & licenses
ITIL V3 Foundation
Prince 2
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