Marc (Randolf) E.
Freelancer | Business & IT Transformation | Strategy • TOM • SAP • Salesforce • ServiceNow • Teamcenter
Experience
Mar 2024 - Mar 2025
1 year 1 monthGermany
Scrum Master for Agile Transformation and Team Development - DevOps & Cloud Adoption
IT Business Unit of Leading European OEM
- Guided a large-scale agile transformation, improving team agility, DevOps adoption, and cloud readiness.
- Supported DevOps & CI/CD practices to optimize cloud deployment strategies and reduce time-to-market.
- Led agile coaching initiatives to enhance cross-functional collaboration between IT and business teams.
- Designed agile governance structures to align executive leadership with cloud and digital transformation goals.
- Technologies & Frameworks: Agile (Scrum, SAFe), DevOps, Cloud Adoption, IT Governance, CI/CD, Change Management
Jan 2024 - Present
2 yearsMunich, Germany
Interim Manager | Digital Transformation | Business & IT Transformation
Momentum Transformation Partners
- Interim Manager and digital transformation expert with over 43 years of experience in complex business and IT transformations.
- Led significant ERP migrations (SAP S/CHANA, ServiceNow, Salesforce) and digitalization initiatives.
- Developed and executed strategic business and IT roadmaps.
- Experienced in agile (SAFe, Scrum, Kanban), hybrid, and traditional (Prince2) project management.
- Provided interim executive leadership for major transformations and strategic realignments.
- Expert in structured change management and agile coaching to embed sustainable organizational practices.
Aug 2023 - Mar 2024
8 monthsGermany
Program Director – Large-Scale Cloud SaaS Integration ServiceNow & Salesforce
Deutsche Glasfaser Group
- Led a complex cloud transformation program, integrating ServiceNow and Salesforce into a unified cloud ecosystem.
- Managed multiple IT projects simultaneously, ensuring agile execution and risk mitigation across multi-cloud environments.
- Designed a scalable IT architecture to replace on-premise CRM and ITSM tools with a cloud-native SaaS solution.
- Aligned business and IT stakeholders on cost-effective SaaS models, reducing IT service costs by DE%.
- Technologies & Frameworks: SaaS Transition, CRM Cloud Integration, ITSM, Governance, Multi-Cloud Strategy, Agile Implementation
Jan 2023 - Apr 2024
1 year 4 monthsStuttgart, Germany
Project Lead IT Carve-Out & Cloud Architecture
Daimler Truck
- Designed a cloud transition roadmap for the separation of Daimler’s R&D and PLM functions, ensuring business continuity during the spin-off.
- Led the assessment of existing hosting services, identifying consolidation opportunities and defining cost-effective cloud service models.
- Developed a governance framework to ensure compliance with security, operational, and financial requirements for hosting and cloud-based services.
- Drove alignment between IT & business stakeholders, managing executive-level discussions on hosting strategies and transition paths.
- Designed a cloud transition strategy supporting the carve-out of the R&D function, ensuring a seamless hybrid-cloud architecture for scalability and performance.
- Technologies & Frameworks: Cloud Architecture, SaaS Transition, Multi-Cloud Strategy, IT Cost Optimization, Risk Management, Agile
Jan 2023 - Aug 2023
8 monthsZürich, Switzerland
Project Manager SAP ERP System Implementation, Cloud Migration & Cost Optimization
Stadtwerke Zürich EWZ
- Led the transition from on-premise SAP systems to a cloud-hosted SAP ERP environment, increasing operational efficiency and flexibility.
- Conducted a financial assessment of cloud vs. on-premise costs, ensuring a CE% cost reduction in IT operations.
- Developed a benefits case for the cloud transition, quantifying efficiency improvements and aligning with corporate budget goals.
- Managed IT vendor negotiations to secure cost-effective cloud hosting and support contracts.
- Technologies & Frameworks: Cloud Hosting, SAP S/CHANA, IT Cost Management, Risk Mitigation, Agile Implementation
May 2022 - May 2023
1 year 1 monthNuremberg, Germany
Project Lead Cloud Transition & IT Carve-Out
Siemens Energy
- Led the IT infrastructure transition strategy as part of a business carve-out with 8,EEE+ employees, ensuring seamless migration of on-premise systems to a cloud-based target operating model.
- Evaluated hybrid-cloud options (private, public, multi-cloud) to optimize scalability and security while reducing operational costs.
- Defined the governance model for IT service provisioning, aligning OpCo IT leaders with the central IT strategy.
- Managed stakeholder communication with senior executives and IT vendors to align on transition roadmaps and cost-efficiency strategies.
- Technologies & Frameworks: Cloud Migration, Hybrid Cloud, ITIL, Agile, IT Governance, Vendor Management
Jan 2022 - Dec 2022
1 yearGermany
HybridProject Manager SAP S/CHANA Rollout
Global Manufacturing Company
- Designed a hybrid-cloud migration strategy, consolidating multiple SAP legacy systems into a unified cloud-hosted environment.
- Ensured operational resilience and performance, balancing private cloud and on-premise infrastructure.
- Developed the implementation roadmap for cloud migration, considering legal, operational, and financial constraints.
- Collaborated with OpCo IT leaders and managed service providers to align architecture, governance, and security standards.
- Technologies & Frameworks: SAP S/CHANA, Hybrid Cloud, ITIL, Governance, Performance Optimization
Jan 2013 - Dec 2024
12 yearsMunich, Germany
Managing Partner
Strategy & Transformation Consulting
- Founded the business in 4E9D, successfully growing the consultancy to a team of DE consultants before selling my stake in 4E4C to explore new opportunities.
- Led comprehensive digital transformation initiatives, specializing in business and IT transformations leveraging SAP, Salesforce, and ServiceNow to enhance operational efficiency and effectiveness.
- Managed and strengthened strategic relationships with C-Level executives, ensuring alignment with client business objectives and priorities.
Jan 2011 - Dec 2013
3 yearsMunich, Germany
Managing Consultant
Capgemini Invent
- Coordinated client engagements in digital transformation, business process analysis and design, and IT transformation.
- Guided clients in improving key business areas for performance, expansion, and profitability.
- Led projects in corporate strategy, digital transformation, process improvement, IT transformation, and culture change.
Jan 2009 - Dec 2011
3 yearsMunich, Germany
Senior Manager
Accenture
- Led projects to re-engineer and automate business processes to enhance efficiency, reduce costs, and improve service delivery.
- Ran programs to integrate ERP systems across a broad range of business units and to streamline operations, ensuring smooth adoption through comprehensive training and support.
- Conducted projects to define and execute digital transformation strategies that leveraged advanced technologies to optimize business operations and align with strategic objectives.
Jan 2003 - Dec 2009
7 yearsManager
Strategy Consulting International
- Supporting leading companies in the energy, telecommunications, and transportation sectors in the development of new business areas, market entry strategies, and organizational restructurings.
- Leading and optimizing projects focused on process improvement, service management, and IT initiatives for cost reduction and risk mitigation.
- Extensive experience in analyzing and redesigning business processes, implementing ERP systems, and conducting strategic reviews to identify efficiency gains and risks.
Jan 2000 - Dec 2002
3 yearsBusiness Analyst
Spectrum Strategy Consultants
Summary
I am an independent interim manager and expert in end-to-end business and IT transformations – from strategy and target operating model design to hands-on delivery across SAP S/4HANA, Salesforce, ServiceNow and Teamcenter.
For more than 20 years, I have supported organizations in delivering complex transformation programs with structure, speed and strong C-level alignment. My engagements include large international corporations as well as mid-sized companies across the DACH region.
CORE EXPERTISE
- End-to-end transformations: Strategy → TOM → IT Delivery
- SAP S/4HANA (Public & Private Cloud) – ERP, Utilities, Life Sciences
- Salesforce, ServiceNow and Teamcenter programs
- Multi-vendor steering / program & project leadership
- Operating model design, process architecture, governance, PMO
REGIONAL EXPERTISE I have extensive on-site experience in Germany, Switzerland and Austria – particularly in Pharma, Utilities, Manufacturing, Private Equity and Telecommunications.
Project locations (selection):
- Germany: Munich, Stuttgart, Frankfurt, Berlin, Düsseldorf
- Switzerland: Zurich, Basel, Bern, Rotkreuz/Zug
- Austria: Kufstein, Vienna
SELECTED CLIENTS (DACH REFERENCES)
- Switzerland: Novartis • Roche • SBB • EWZ • IWB • Swisscom
- Germany: Siemens Energy • Daimler Truck • Deutsche Glasfaser Group • ENBW • Sandoz • Stadtwerke Reutlingen
VALUE CONTRIBUTION I am typically engaged where speed, structure and outcome orientation are critical: stabilizing challenged programs, orchestrating vendor landscapes, ensuring C-level alignment and driving transformation initiatives into reliable execution.
AVAILABILITY Available for projects in Germany, Switzerland and Austria – remote or on-site.
Languages
German
NativeEnglish
AdvancedEducation
Aug 1999 - Dec 1999
Asian Institute of Technology (AIT), Graduate School of Management
Exchange semester · Business Administration · Bangkok, Thailand
Oct 1998 - Jun 2000
ESCP Business School
Master in Business Administration · Business Administration · Oxford, United Kingdom
Oct 1996 - Jun 1998
European Business School (EBS)
Bachelor in International Business Administration · International Business Administration · London, United Kingdom
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