Technical Project- & Transformation Manager

Managed worldwide rollout of Identity Access Management (IAM) solution as Minimum Viable Product across all divisions and countries. The solution was developed to handle employee identities and access to applications and buildings, with data from over 2000 different SAP systems.

• Analyzed existing IAM solutions and defined MVP functionality scope
• Coached and managed internal rollout team for international deployments
• Handled stakeholder communication across countries & divisions including works council approvals
• Designed and operationalized change management and release management processes
• Supported migration from legacy solutions
• Led rollout execution and documentation in Confluence

Managed vendor relationship for service billing software implementation project to centralize and automate cross-service charging across all locations.

• Served as technical escalation point for application issues
• Built 1st and 2nd level service organization
• Implemented Jira & Confluence
• Supported staff with application and process handling
• Coordinated between internal departments and tool vendor
• Assisted with new location implementations
• Ensured application operations monitoring

Led agile transformation from classic phase model to Scaled Scrum (Multiple Product Owner Organization) in technical methodology development. Implemented agile framework to address issues with long approval cycles and suboptimal communication.

• Analyzed existing project methodology and defined new agile approach
• Trained & coached team on Scrum roles & platforms
• Modeled future collaboration between roles & stakeholders
• Set up agile Product/Sprint Backlog in Jira and documentation in Confluence
• Managed transition to agile organization