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Claus Eggersberger

Senior IT Project Manager – Insurance & Telecommunications Digitalization

Claus Eggersberger
Kufstein, Austria

Experience

Jan 2022 - Present
4 years 2 months

Senior IT Project Manager – Insurance & Telecommunications Digitalization

  • Initiation, planning, management and completion of multiple digitalization projects

  • Requirements management including proposal creation, functional concepts & process analyses

  • Stakeholder management (internal steering committee, external vendors, business units)

  • Resource and capacity planning, controlling, budget responsibility

  • Claim and change management (including escalation handling)

  • Execution of project marketing & knowledge management

  • Quality assurance & risk management in line with PMO standards

  • Implementation of a cloud-based solution in customer service (insurance)

  • Harmonization & digitalization of approval and contract processes

  • Over 20% reduction in processing times through optimized workflows

  • Establishment of standardized project controlling with a BI dashboard

  • Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2

Jan 2022 - Dec 2024
3 years

Overall Project Lead – Telecommunications IT Transformation

  • Overall responsibility for coordinating projects across multiple streams and subprojects

  • Cost-benefit analysis and evaluation of implementation strategies

  • Close coordination with top management and preparation of C-level decision-making

  • Management and prioritization of operational actions and resources

  • Cross-functional coordination between business, IT architecture, operations and external partners

  • Stakeholder management internal/external in an international project environment

  • Structured rollout of a company-wide transformation program

  • Successful alignment between technical implementation and business objectives

  • Establishment of robust project controlling including a KPI dashboard

  • Drove management decisions on architecture & process standards

  • Jira • Confluence • MS365 (Teams, Planner, SharePoint) • Power BI • ITIL • PRINCE2 (Governance Framework)

Jan 2022 - Dec 2024
3 years

Overall Project Manager / Lead Engineer

Lear Corporation / Audi AG

  • Management of the entire seat development from offer phase to SOP

  • Creation of technical concepts and design approvals (Catia V5, BOM, PLM)

  • Coordination of up to 25 project participants across disciplines (electrical, structure, airbag, testing etc.)

  • Leading technical review meetings with Audi (ZSB), actively managing all OEM interfaces

  • Claim and cost management including escalation and contract control

  • Validation, test support, homologation & series preparation

  • Documentation, FMEA, quality management & series release

  • Successful series readiness – on schedule & within budget

  • OEM approvals in all technical meetings without escalation

  • Development and release of 200+ components (assemblies, foams, covers)

  • BOM and PLM maintenance with full traceability

  • Catia V5 • BOM / PLM systems • FMEA • SAP MM • MS Project • Jira • OEM systems (Audi KVS)

Jan 2021 - Dec 2022
2 years

Lead Engineer / Project Manager Front Office Munich

Yanfeng Seating / BMW AG

  • Responsible for the technical development of the seat system in a direct OEM environment

  • Management of all disciplines (plastics, electrical, structure, foam, airbag, cover, testing)

  • Coordination with BMW and communication between front office (Munich) and back office (China)

  • Support of decision-making processes at top management level

  • Stakeholder management on supplier and OEM side

  • Moderation of technical team meetings & prototype management

  • Creation and maintenance of bills of materials (BOM) including change tracking

  • On-time delivery up to prototype approval

  • Successful management of intercultural interfaces (DE–CN)

  • Establishment of a reliable reporting model for project status tracking

  • Integration of technical requirements from multiple BMW development sites

  • Catia V5 • BOM management • MS Project • PLM systems (Teamcenter) • Jira • BMW Engineering systems (Prisma, Panama)

Jan 2018 - Dec 2020
3 years

Technical Project Manager / Lead Engineer Interior

IAC Group / Mercedes-Benz AG

  • Overall technical responsibility for the development of pillar trims and interior panels for the Mercedes BR206

  • Concept development, 3D design and calculations in close coordination with SE teams

  • Coordination of departments including plastics engineering, attachment concepts, acoustics, airbag requirements

  • Supplier management and active communication with the OEM (Mercedes-Benz)

  • Cost, schedule and claim management across all development phases

  • Quality assurance, series releases, prototype & tooling orders

  • Conducting and evaluating FMEA, creating bills of materials (BOM)

  • On-time completion of the industrialization phase with OEM approval

  • Successful integration of components into Mercedes' SE team concept

  • Minimization of rework loops through structured change processes

  • BOM & PLM system integration with complete documentation

  • Catia V5 • FMEA • SAP PLM • MS Project • Mercedes-Benz Engineering Tools (Smaragd etc.)

Jan 2017 - Dec 2018
2 years

Agile Project Management / Requirements Engineer / Team Coordination

Ferchau Austria

  • Managing an agile development team in a technical IT project

  • Functional and technical analysis of existing systems and processes

  • Derivation, specification, and management of functional requirements

  • Prioritizing and maintaining the backlog, sprint planning, and moderating reviews

  • Regular stakeholder management with internal and external partners

  • Monitoring progress across all streams, including risk assessment

  • Establishing agile processes in a previously traditionally structured environment

  • Successfully synchronizing multiple development teams with the business units

  • On-time delivery of initial releases, including automated tests

  • Clear requirement structure as a basis for further technical development

  • Jira • Confluence • Scrum/Kanban • UML • BPMN • MS365 (Teams, Planner, Excel)

Jan 2017 - Dec 2017
1 year

Lead Engineer / Technical Project Manager for Interior Components

Lear Corporation / BMW AG

  • Overall technical responsibility for the development and industrialization of the back panel and various interior trims for the BMW G01

  • Concept development, packaging validation, and detailed design in Catia V5

  • Managing validation, test execution, homologation, and series release

  • Leading the interface with BMW Engineering and participating in SE teams

  • Coordinating with suppliers, production, and internal departments

  • Overseeing prototype construction, change management, and quality control

  • Successful series launch without escalation – including release of all parts on the first attempt

  • Effective integration of packaging, assembly, and acoustic requirements

  • Early assurance through structured FMEA and close stakeholder management

  • BOM creation and complete integration into OEM PLM systems

  • Catia V5 • BOM & PLM systems • BMW Prisma • SE team processes • FMEA • MS Project

Jan 2015 - Dec 2021
7 years

Interim Manager & Transformation Consultant

  • Taking on various interim mandates (operational management, department leadership, project management)

  • Analyzing and evaluating business processes, value chains, and structures

  • Identifying and eliminating process inefficiencies and operational weaknesses

  • Implementing KPI systems for targeted control (finance, sales, production)

  • Developing customer-specific digital strategies and innovation approaches

  • Introducing transaction-oriented leadership models and data-driven decision-making frameworks

  • Training executives in change and implementation processes

  • Successful digital transformation in multiple companies, including implementation of DMS, ERP & CRM

  • Productivity increase of up to 25% through lean process reorganization

  • Establishing a new management reporting system with monthly decision logic

  • Significant reduction of operational risks through structured workflow standards

  • MS365 • Power BI • ERP systems (e.g. SAP Business One, BMD) • BPMN process modeling • SWOT analysis • change management approaches

Jan 2012 - Dec 2016
5 years

Overall Project Manager Seating System / Lead Engineer Seating

Lear Corporation / BMW AG

  • Overall responsibility for the concept, development, testing, and industrialization of the sports seat

  • Coordinating all technical departments (plastics, structure, airbag, foam, upholstery, testing, electronics)

  • OEM communication at module review and SE team levels, including regular coordination with BMW

  • Conducting package studies, H-point analyses, and whiplash assessments

  • Project management of prototype build, release management, and BOM & PLM creation and maintenance

  • Leading SE team, series support, change management, and FMEA moderation

  • Successful series release of the complete seating system for multiple variants, including the competition model

  • Development and industrialization of a modular LVK seat frame (F82)

  • Full traceability through consistent BOM, PLM, and FMEA system upkeep

  • Meeting deadlines despite complex OEM requirements, design changes, and crash validations

  • Excellent OEM evaluations for project management and maturity control

  • Catia V5 • PLM systems • BMW Prisma • FMEA • BOM management • H-point analysis tools • MS Project • OEM engineering guidelines (BMW)

Jan 2010 - Dec 2012
3 years

Project Manager Interior Components / OEM Interface

IAC Group

  • Technical project management for multiple parallel component developments in the interior and body sector

  • Concept development, 3D design, and approval processes (Catia V5)

  • Managing departments: plastics, tooling, validation, prototype construction

  • Coordination with OEM project teams (Daimler, BMW, Porsche) and suppliers

  • Planning, documentation, change management, and schedule tracking

  • Executing quality management measures, including FMEA

  • Successful series release for all components at 3 premium OEMs

  • On-time project completions despite complex OEM-specific requirements

  • Creating and maintaining comprehensive project and production documentation

  • Early escalation avoidance through intensive supplier and OEM communication

  • Catia V5 • FMEA • MS Project • BOM creation • Daimler & BMW OEM systems • PLM (e.g. Smaragd, Prisma)

Jan 2008 - Dec 2009
2 years

Project Manager Electronics Component / Development to Series Production

Kathrein Werke KG / Mercedes-Benz AG

  • Project management for the development of a passive antenna unit for integration into the Mercedes E-Class (W212) taxi radio system

  • Preparing quotes, technical clarification, and concept development with the OEM

  • Managing mechanical and electrical design teams, including development to production readiness

  • Responsible for project planning, documentation, bills of materials, and technical approvals

  • Direct leadership of a six-member project team and coordination with suppliers

  • Coordinating between internal development, the OEM, and external partners

  • Production release by Mercedes after successful functional and EMC verification

  • Implementing all requirements from vehicle architecture, design, and frequency specifications

  • Establishing an independent assembly process for OEM final integration

  • Meeting project timelines despite short development cycles

  • RF technology • EMC testing methods • CAD systems • MS Project • Mercedes PEP process

Jan 2003 - Dec 2016
14 years

IT Project Manager / Consultant / System Integrator

MacTech Systems

  • Leading and executing numerous IT projects in SMEs (2–200 employees)

  • Implementing and customizing ERP and DMS systems, e.g. SAP Business One, Lexware, BMD

  • Consulting on and implementing IT security concepts, including firewall, backup, and access protection solutions

  • Planning, building, and modernizing IT infrastructures (servers, storage, virtualization, networks)

  • Supporting digitalization projects: DMS implementation, process automation, interface development

  • Conducting training, coaching, and knowledge transfer for IT managers and end users

  • Introducing agile methods for process control (Scrum, Kanban) in development and admin teams

  • Executed over 50 successful IT projects for mid-sized companies

  • Standardizing system landscapes with up to 30% lower support costs

  • Establishing backup, recovery, and security systems according to GDPR requirements

  • Implementing custom reporting solutions (e.g. Crystal Reports, Power BI) for real-time analysis of company data

  • Developing and implementing numerous custom interfaces (e.g. invoicing <–> financial accounting)

  • High customer satisfaction and repeat engagements over many years

  • Infrastructure & Systems: Windows Server, Active Directory, VMware, Hyper-V, Exchange, Fortinet

  • ERP & DMS: SAP Business One, BMD NTCS, Lexware, DocuWare, Easy Archiv

  • Security: firewall systems, Bitdefender, mail security, network scanners, GDPR compliance

  • Data & BI: SQL Server, Power BI, Crystal Reports, ODBC, Access

  • Project Methods & Tools: PRINCE2, Scrum, Jira, Confluence, MS Project, MS Teams

  • Scripting / Interfaces: VBA, batch, XML, CSV sync tools, API integrations

  • Office & Communication: Microsoft 365 (Outlook, Excel, SharePoint), TeamViewer, VNC

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (19 years), Automotive (17 years), Information Technology (16 years), Insurance (4 years), and Telecommunication (4 years).

Professional Services
Automotive
Information Technology
Insurance
Telecommunication

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (23 years), Information Technology (20 years), Product Development (17 years), Quality Assurance (14 years), Business Intelligence (14 years), and Operations (7 years).

Project Management
Information Technology
Product Development
Quality Assurance
Business Intelligence
Operations

Summary

Long-standing project manager and interim manager with over 20 years of experience managing complex projects in automotive, IT, digitalization and business consulting. With a rare combination of technical depth, business background and leadership experience in both corporate and mid-sized environments, I can manage projects holistically – from requirements management through technical implementation to series handover or IT rollout.

My core expertise is at the intersection of technology ↔ organization ↔ business: whether seat systems for BMW and Audi, IT transformations in the insurance industry, consulting projects for process optimization or ERP/DMS rollouts in mid-sized companies – always result-oriented, structured in approach and communicating at eye level.

Skills

  • Technical & Operational Project Management (Waterfall + Agile)

  • It Transformation, Process Automation, Digitalization

  • Oem / Tier-1 Project Coordination: Automotive Series Development, Plm, Bom, Fmea

  • Change & Interim Management, Restructuring, Organizational Development

  • Leading Interdisciplinary Teams (Up To 30 People), Multi-project Management

  • Cost, Risk, Claims And Stakeholder Management At C-level

  • International Projects (De / At / Cn / Es / Uk)

  • Prince2 Practitioner

  • Itil

  • Sap S/4hana

  • Salesforce (Crm Integration)

  • Catia V5

  • Jira

  • Confluence

  • Ms365 (Teams, Project, Sharepoint)

  • Plm Systems (Bmw Prisma, Daimler Smaragd, Audi Kvs)

  • Power Bi

  • Fmea

  • Bpmn

  • Vmware

  • Windows Server

  • Active Directory

  • Backup / Security Architectures

Languages

German
Native
English
Advanced

Education

Oct 2011 - Jun 2013

Kufstein University of Applied Sciences

Master of Arts in Business · Corporate Restructuring & Turnaround Management · Kufstein, Austria

Oct 2008 - Jun 2011

Kufstein University of Applied Sciences

Bachelor of Arts in Business · International Business & Management · Kufstein, Austria

Sep 1997 - Jun 2003

HTL Innsbruck

Industrial Engineering · Computer Science & Mechanical Engineering · Innsbruck, Austria

Certifications & licenses

ITIL

PRINCE2 Practitioner

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Claus based?

Claus is based in Kufstein, Austria and prefers 100% remote projects.

What languages does Claus speak?

Claus speaks the following languages: German (Native), English (Advanced).

How many years of experience does Claus have?

Claus has at least 23 years of experience. During this time, Claus has worked in at least 12 different roles and for 8 different companies. The average length of individual experience is 2 years and 11 months. Note that Claus may not have shared all experience and actually has more experience.

What roles would Claus be best suited for?

Based on recent experience, Claus would be well-suited for roles such as: Senior IT Project Manager – Insurance & Telecommunications Digitalization, Overall Project Lead – Telecommunications IT Transformation, Overall Project Manager / Lead Engineer.

What is Claus's latest experience?

Claus's most recent position is Senior IT Project Manager – Insurance & Telecommunications Digitalization.

What companies has Claus worked for in recent years?

In recent years, Claus has worked for Lear Corporation / Audi AG and Yanfeng Seating / BMW AG.

Which industries is Claus most experienced in?

Claus is most experienced in industries like Professional Services, Automotive, and Information Technology (IT). Claus also has some experience in Insurance and Telecommunication.

Which business areas is Claus most experienced in?

Claus is most experienced in business areas like Project Management, Information Technology (IT), and Product Development. Claus also has some experience in Business Intelligence, Quality Assurance (QA), and Operations.

Which industries has Claus worked in recently?

Claus has recently worked in industries like Professional Services, Insurance, and Telecommunication.

Which business areas has Claus worked in recently?

Claus has recently worked in business areas like Project Management, Operations, and Strategy and Planning.

What is Claus's education?

Claus holds a Master in Corporate Restructuring & Turnaround Management from Kufstein University of Applied Sciences and a Bachelor in International Business & Management from Kufstein University of Applied Sciences.

Does Claus have any certificates?

Claus has 2 certificates. These include: ITIL and PRINCE2 Practitioner.

What is the availability of Claus?

Claus is immediately available full-time for suitable projects.

What is the rate of Claus?

Claus's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Claus?

To hire Claus, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
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Market avg: 810-970 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.