Claus Eggersberger
Senior IT Project Manager – Insurance & Telecommunications Digitalization
Experience
Senior IT Project Manager – Insurance & Telecommunications Digitalization
Initiation, planning, management and completion of multiple digitalization projects
Requirements management including proposal creation, functional concepts & process analyses
Stakeholder management (internal steering committee, external vendors, business units)
Resource and capacity planning, controlling, budget responsibility
Claim and change management (including escalation handling)
Execution of project marketing & knowledge management
Quality assurance & risk management in line with PMO standards
Implementation of a cloud-based solution in customer service (insurance)
Harmonization & digitalization of approval and contract processes
Over 20% reduction in processing times through optimized workflows
Establishment of standardized project controlling with a BI dashboard
Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2
Overall Project Lead – Telecommunications IT Transformation
Overall responsibility for coordinating projects across multiple streams and subprojects
Cost-benefit analysis and evaluation of implementation strategies
Close coordination with top management and preparation of C-level decision-making
Management and prioritization of operational actions and resources
Cross-functional coordination between business, IT architecture, operations and external partners
Stakeholder management internal/external in an international project environment
Structured rollout of a company-wide transformation program
Successful alignment between technical implementation and business objectives
Establishment of robust project controlling including a KPI dashboard
Drove management decisions on architecture & process standards
Jira • Confluence • MS365 (Teams, Planner, SharePoint) • Power BI • ITIL • PRINCE2 (Governance Framework)
Overall Project Manager / Lead Engineer
Lear Corporation / Audi AG
Management of the entire seat development from offer phase to SOP
Creation of technical concepts and design approvals (Catia V5, BOM, PLM)
Coordination of up to 25 project participants across disciplines (electrical, structure, airbag, testing etc.)
Leading technical review meetings with Audi (ZSB), actively managing all OEM interfaces
Claim and cost management including escalation and contract control
Validation, test support, homologation & series preparation
Documentation, FMEA, quality management & series release
Successful series readiness – on schedule & within budget
OEM approvals in all technical meetings without escalation
Development and release of 200+ components (assemblies, foams, covers)
BOM and PLM maintenance with full traceability
Catia V5 • BOM / PLM systems • FMEA • SAP MM • MS Project • Jira • OEM systems (Audi KVS)
Lead Engineer / Project Manager Front Office Munich
Yanfeng Seating / BMW AG
Responsible for the technical development of the seat system in a direct OEM environment
Management of all disciplines (plastics, electrical, structure, foam, airbag, cover, testing)
Coordination with BMW and communication between front office (Munich) and back office (China)
Support of decision-making processes at top management level
Stakeholder management on supplier and OEM side
Moderation of technical team meetings & prototype management
Creation and maintenance of bills of materials (BOM) including change tracking
On-time delivery up to prototype approval
Successful management of intercultural interfaces (DE–CN)
Establishment of a reliable reporting model for project status tracking
Integration of technical requirements from multiple BMW development sites
Catia V5 • BOM management • MS Project • PLM systems (Teamcenter) • Jira • BMW Engineering systems (Prisma, Panama)
Technical Project Manager / Lead Engineer Interior
IAC Group / Mercedes-Benz AG
Overall technical responsibility for the development of pillar trims and interior panels for the Mercedes BR206
Concept development, 3D design and calculations in close coordination with SE teams
Coordination of departments including plastics engineering, attachment concepts, acoustics, airbag requirements
Supplier management and active communication with the OEM (Mercedes-Benz)
Cost, schedule and claim management across all development phases
Quality assurance, series releases, prototype & tooling orders
Conducting and evaluating FMEA, creating bills of materials (BOM)
On-time completion of the industrialization phase with OEM approval
Successful integration of components into Mercedes' SE team concept
Minimization of rework loops through structured change processes
BOM & PLM system integration with complete documentation
Catia V5 • FMEA • SAP PLM • MS Project • Mercedes-Benz Engineering Tools (Smaragd etc.)
Agile Project Management / Requirements Engineer / Team Coordination
Ferchau Austria
Managing an agile development team in a technical IT project
Functional and technical analysis of existing systems and processes
Derivation, specification, and management of functional requirements
Prioritizing and maintaining the backlog, sprint planning, and moderating reviews
Regular stakeholder management with internal and external partners
Monitoring progress across all streams, including risk assessment
Establishing agile processes in a previously traditionally structured environment
Successfully synchronizing multiple development teams with the business units
On-time delivery of initial releases, including automated tests
Clear requirement structure as a basis for further technical development
Jira • Confluence • Scrum/Kanban • UML • BPMN • MS365 (Teams, Planner, Excel)
Lead Engineer / Technical Project Manager for Interior Components
Lear Corporation / BMW AG
Overall technical responsibility for the development and industrialization of the back panel and various interior trims for the BMW G01
Concept development, packaging validation, and detailed design in Catia V5
Managing validation, test execution, homologation, and series release
Leading the interface with BMW Engineering and participating in SE teams
Coordinating with suppliers, production, and internal departments
Overseeing prototype construction, change management, and quality control
Successful series launch without escalation – including release of all parts on the first attempt
Effective integration of packaging, assembly, and acoustic requirements
Early assurance through structured FMEA and close stakeholder management
BOM creation and complete integration into OEM PLM systems
Catia V5 • BOM & PLM systems • BMW Prisma • SE team processes • FMEA • MS Project
Interim Manager & Transformation Consultant
Taking on various interim mandates (operational management, department leadership, project management)
Analyzing and evaluating business processes, value chains, and structures
Identifying and eliminating process inefficiencies and operational weaknesses
Implementing KPI systems for targeted control (finance, sales, production)
Developing customer-specific digital strategies and innovation approaches
Introducing transaction-oriented leadership models and data-driven decision-making frameworks
Training executives in change and implementation processes
Successful digital transformation in multiple companies, including implementation of DMS, ERP & CRM
Productivity increase of up to 25% through lean process reorganization
Establishing a new management reporting system with monthly decision logic
Significant reduction of operational risks through structured workflow standards
MS365 • Power BI • ERP systems (e.g. SAP Business One, BMD) • BPMN process modeling • SWOT analysis • change management approaches
Overall Project Manager Seating System / Lead Engineer Seating
Lear Corporation / BMW AG
Overall responsibility for the concept, development, testing, and industrialization of the sports seat
Coordinating all technical departments (plastics, structure, airbag, foam, upholstery, testing, electronics)
OEM communication at module review and SE team levels, including regular coordination with BMW
Conducting package studies, H-point analyses, and whiplash assessments
Project management of prototype build, release management, and BOM & PLM creation and maintenance
Leading SE team, series support, change management, and FMEA moderation
Successful series release of the complete seating system for multiple variants, including the competition model
Development and industrialization of a modular LVK seat frame (F82)
Full traceability through consistent BOM, PLM, and FMEA system upkeep
Meeting deadlines despite complex OEM requirements, design changes, and crash validations
Excellent OEM evaluations for project management and maturity control
Catia V5 • PLM systems • BMW Prisma • FMEA • BOM management • H-point analysis tools • MS Project • OEM engineering guidelines (BMW)
Project Manager Interior Components / OEM Interface
IAC Group
Technical project management for multiple parallel component developments in the interior and body sector
Concept development, 3D design, and approval processes (Catia V5)
Managing departments: plastics, tooling, validation, prototype construction
Coordination with OEM project teams (Daimler, BMW, Porsche) and suppliers
Planning, documentation, change management, and schedule tracking
Executing quality management measures, including FMEA
Successful series release for all components at 3 premium OEMs
On-time project completions despite complex OEM-specific requirements
Creating and maintaining comprehensive project and production documentation
Early escalation avoidance through intensive supplier and OEM communication
Catia V5 • FMEA • MS Project • BOM creation • Daimler & BMW OEM systems • PLM (e.g. Smaragd, Prisma)
Project Manager Electronics Component / Development to Series Production
Kathrein Werke KG / Mercedes-Benz AG
Project management for the development of a passive antenna unit for integration into the Mercedes E-Class (W212) taxi radio system
Preparing quotes, technical clarification, and concept development with the OEM
Managing mechanical and electrical design teams, including development to production readiness
Responsible for project planning, documentation, bills of materials, and technical approvals
Direct leadership of a six-member project team and coordination with suppliers
Coordinating between internal development, the OEM, and external partners
Production release by Mercedes after successful functional and EMC verification
Implementing all requirements from vehicle architecture, design, and frequency specifications
Establishing an independent assembly process for OEM final integration
Meeting project timelines despite short development cycles
RF technology • EMC testing methods • CAD systems • MS Project • Mercedes PEP process
IT Project Manager / Consultant / System Integrator
MacTech Systems
Leading and executing numerous IT projects in SMEs (2–200 employees)
Implementing and customizing ERP and DMS systems, e.g. SAP Business One, Lexware, BMD
Consulting on and implementing IT security concepts, including firewall, backup, and access protection solutions
Planning, building, and modernizing IT infrastructures (servers, storage, virtualization, networks)
Supporting digitalization projects: DMS implementation, process automation, interface development
Conducting training, coaching, and knowledge transfer for IT managers and end users
Introducing agile methods for process control (Scrum, Kanban) in development and admin teams
Executed over 50 successful IT projects for mid-sized companies
Standardizing system landscapes with up to 30% lower support costs
Establishing backup, recovery, and security systems according to GDPR requirements
Implementing custom reporting solutions (e.g. Crystal Reports, Power BI) for real-time analysis of company data
Developing and implementing numerous custom interfaces (e.g. invoicing <–> financial accounting)
High customer satisfaction and repeat engagements over many years
Infrastructure & Systems: Windows Server, Active Directory, VMware, Hyper-V, Exchange, Fortinet
ERP & DMS: SAP Business One, BMD NTCS, Lexware, DocuWare, Easy Archiv
Security: firewall systems, Bitdefender, mail security, network scanners, GDPR compliance
Data & BI: SQL Server, Power BI, Crystal Reports, ODBC, Access
Project Methods & Tools: PRINCE2, Scrum, Jira, Confluence, MS Project, MS Teams
Scripting / Interfaces: VBA, batch, XML, CSV sync tools, API integrations
Office & Communication: Microsoft 365 (Outlook, Excel, SharePoint), TeamViewer, VNC
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Professional Services (19 years), Automotive (17 years), Information Technology (16 years), Insurance (4 years), and Telecommunication (4 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (23 years), Information Technology (20 years), Product Development (17 years), Quality Assurance (14 years), Business Intelligence (14 years), and Operations (7 years).
Summary
Long-standing project manager and interim manager with over 20 years of experience managing complex projects in automotive, IT, digitalization and business consulting. With a rare combination of technical depth, business background and leadership experience in both corporate and mid-sized environments, I can manage projects holistically – from requirements management through technical implementation to series handover or IT rollout.
My core expertise is at the intersection of technology ↔ organization ↔ business: whether seat systems for BMW and Audi, IT transformations in the insurance industry, consulting projects for process optimization or ERP/DMS rollouts in mid-sized companies – always result-oriented, structured in approach and communicating at eye level.
Skills
Technical & Operational Project Management (Waterfall + Agile)
It Transformation, Process Automation, Digitalization
Oem / Tier-1 Project Coordination: Automotive Series Development, Plm, Bom, Fmea
Change & Interim Management, Restructuring, Organizational Development
Leading Interdisciplinary Teams (Up To 30 People), Multi-project Management
Cost, Risk, Claims And Stakeholder Management At C-level
International Projects (De / At / Cn / Es / Uk)
Prince2 Practitioner
Itil
Sap S/4hana
Salesforce (Crm Integration)
Catia V5
Jira
Confluence
Ms365 (Teams, Project, Sharepoint)
Plm Systems (Bmw Prisma, Daimler Smaragd, Audi Kvs)
Power Bi
Fmea
Bpmn
Vmware
Windows Server
Active Directory
Backup / Security Architectures
Languages
Education
Kufstein University of Applied Sciences
Master of Arts in Business · Corporate Restructuring & Turnaround Management · Kufstein, Austria
Kufstein University of Applied Sciences
Bachelor of Arts in Business · International Business & Management · Kufstein, Austria
HTL Innsbruck
Industrial Engineering · Computer Science & Mechanical Engineering · Innsbruck, Austria
Certifications & licenses
ITIL
PRINCE2 Practitioner
Profile
Frequently asked questions
Do you have questions? Here you can find further information.
Where is Claus based?
What languages does Claus speak?
How many years of experience does Claus have?
What roles would Claus be best suited for?
What is Claus's latest experience?
What companies has Claus worked for in recent years?
Which industries is Claus most experienced in?
Which business areas is Claus most experienced in?
Which industries has Claus worked in recently?
Which business areas has Claus worked in recently?
What is Claus's education?
Does Claus have any certificates?
What is the availability of Claus?
What is the rate of Claus?
How to hire Claus?
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Senior IT Project Manager – Insurance & Telecommunications Digitalization
Nearby freelancers
Professionals working in or nearby Kufstein, Austria