Rufus (Josef) Henneken
Independent Consultant & Manager
Experience
Independent Consultant & Manager
Henneken Consulting
- Supports companies and teams in designing and implementing strategies and projects
- Drives the necessary organizational development and change for a VUCA world
Projects & key activities:
- Led a company-wide digital transformation project at an insurance company (≥10,000 employees) to boost the use of digital delivery channels, targeting cost reductions of around €5 million
- Provided management consulting on agile corporate management and project control for an architecture and engineering firm
- Led a digitization project at an insurance company to use digital delivery channels, reducing costs by around €3.5 million
- Designed and oversaw the company-wide introduction of Print & Follow, Follow Me Print, and pull printing at an insurance company
- Designed and implemented an audit-proof compliance process (FATCA & CRS) at an insurance company
- Led an output optimization project at an insurance company, reducing costs by €1.2 million
- Managed the relocation and setup of a new data center infrastructure for a healthcare service/software provider
- Supported the acquisition of an underwriting agency by a foreign investor (change management, process optimization)
- Co-led a company-wide reporting implementation project (metric collection) at an insurance company
- Led the preliminary study for a company-wide output optimization project at an insurance company
- Provided consulting and design in agile corporate management and project control for an architecture and engineering firm
- Continued the digitization project to roll out a digital document management system (DMS) at AOK
Senior Consultant
Sinopsis AG
- Advised on digitization and change initiatives from strategic planning to implementation support at the C-level
- Conducted regular results analysis and presentations, and identified optimization opportunities
- Developed new client relationships
Projects:
- Led a company-wide digitization project at AOK to implement a digital document management system (DMS) for paperless processing
- Carried out a strategy project to realign the sales strategy at HJ Schryver & Co. using a scenario-planning process
Consultant
Henneken Consulting
- Provided consulting and design for strategy and digitization for a construction company
- Conducted a series of workshops with shareholders and the management team
- Analyzed market trends with a focus on an omnichannel strategy
- Developed action areas to increase revenue through digitization
Branch Representative / Executive Assistant
Syncro24-Assekuradeur GmbH
- Managed one or two underwriting agencies in the property insurance sector
- Developed and marketed products, optimized in-house rate calculators, and partnered with comparison portals
- Managed and expanded the distribution partner network, negotiated with risk carriers, handled claims management, and oversaw collections
Projects & key activities:
- Co-led the project to acquire and merge an underwriting agency (change management, digitization, process analysis, implementation of a unified policy administration system including DMS, restructuring claims and application processing, opening new distribution channels)
- Served as project lead for process optimization and best-practice development in claims prevention and processing (current-state analysis, implementation of cross-company standards, staff training, and knowledge transfer)
Account Manager Public Services
Hays AG
- Placed IT freelancers for the public sector in eastern Germany
- New client acquisition (75%), existing client management and cross-selling (15%), and tender processing/project management (10%)
- Expanded the hospital and health insurance sector
- Conducted market and demand analyses to develop a sales concept
- Candidate management: identifying suitable candidates, preparing profiles and offers, and negotiating rates
- Tender and project management
- Monthly reporting on client development, revenue, and profit margins
Consultant (Volunteer)
NESsT
- Supporting nonprofit organizations in designing and implementing sustainable business models
- Market research for products from social projects
- Developing new sales channels and marketing strategies
- Assisting with implementing the Business Model Canvas
Corporate Network Development Intern
CLAAS Group
- Supporting a marketing campaign for the Eastern European market
- Conducting market analyses using databases (ruslana BvD software)
- Detailed analysis of customer data and campaign reports generated by surveys
Consulting Intern
German-Chilean Chamber of Commerce (AHK Chile)
- Advising German and Chilean companies to promote economic relations
- Helping organize and run the German-Chilean Economic Days 2011
- Recruiting staff, preparing and evaluating candidate interviews for a German solar company
- Contributing to a study on critical raw materials (e.g., lithium) in cooperation with the German Federal Ministry for Economic Affairs, including presenting results
Junior Accountant
PricewaterhouseCoopers Chile
- Working on all three stages of the external audit process for national and international companies (e.g., B. Braun AG, British American Tobacco, CMPC S.A.)
- Internal auditor for CMA CGM Group: analyzing departments, developing optimization strategies, and presenting to management
- Analyzing various industry sectors for developments, trends, opportunities, and risks
- Developing and preparing detailed customer and market insights
- Introduction to advisory services and new client acquisition
Administration and Project Controlling Intern
GOLDBECK Solar GmbH
- Assisting with the construction of a solar park in Murcia, Spain, for a German-Spanish investor consortium
- Coordinating subcontractors (German and Spanish) to ensure timely and cost-effective implementation on site
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Insurance (10.5 years), Information Technology (7.5 years), Professional Services (7.5 years), Food and Beverage (2 years), Government and Administration (1.5 years), and Construction (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (12.5 years), Strategy (8 years), Information Technology (6.5 years), Sales (6 years), Product Development (2.5 years), and Human Resources (1.5 years).
Summary
My career path has led me through various roles in companies – including consulting, project management, organizational development, sales, and executive management – across a wide range of industries – including insurance, the public sector, services, logistics, and mechanical engineering – and through several countries: from Germany to the UK to Chile and back again. In each organization, I not only discovered and valued new rules and systems but also new team cultures, ways of working, and values, and I actively helped shape them.
I'm looking forward to more of that!
Skills
Professional Focus Areas:
- Change Management
- Project Management
- Business Agility
- Digital Transformation
- Process Optimization
Industry Focus Areas:
- Consulting (10 Years)
- Insurance - Private And Public (10 Years)
- Public Sector (4 Years)
Soft Skills:
- Appreciative Leadership
- Servant Leadership
- Hands-on Mentality
It Skills:
- Excellent Knowledge Of Ms Office, Outlook, And Crm Software
- Excellent Knowledge Of Jira (Atlassian)
- Good Knowledge Of Planisware
- Basic Knowledge Of M/text (Kühn & Weyh - Kwsoft®)
- Basic Knowledge Of Smart Fix & Smart Flow (Insiders Technologies Gmbh)
- Basic Knowledge Of Kibana (Elastic Search)
- Basic Knowledge Of Collibra
- Basic Knowledge Of X-out
- Basic Knowledge Of Oscare® (Sap)
- Basic Knowledge Of Kofax® Applications
- Basic Knowledge Of Fp Sign Mentana Claimsoft
- User Skills In Sap Bi
- Good Knowledge Of Ams (Assfinet)
- Knowledge Of Various Software Solutions (Insis, Guidewire, Bip, Autobav-dwerk Gmbh, Nafi Gmbh)
- Excellent Skills In Internet Research, Seo, And Social Media (Xing/linkedin)
- Knowledge Of Document Management Software
- Knowledge Of The Eu Ai Act
Familiar Methods:
- Team Development
- Facilitation
- Change Management
- Prince2
- Itil
- Scrum
- Kanban
- Okrs
- 4 Mat
- Design Thinking
Languages
Education
Aston Business School (AACSB and Equis accredited)
MSc Strategy and International Business · Strategy and International Business · Birmingham, United Kingdom
Giggleswick School
A-Level | Abitur · Settle, United Kingdom · Avg. 1.3
Aston Business School (AACSB and Equis accredited)
BSc (Hons) International Business and Spanish · International Business and Spanish · Birmingham, United Kingdom
Certifications & licenses
Change Management Specialist
IHK
Data Protection and Security Specialist
IHK
Flight Levels System Architecture Training
LEANability GmbH
Foundation in Agile Project Management Certification
TÜV Süd
Leadership & Change
OEZPA
Prince2 Agile® Foundation Certificate In Agile Project Management
PeopleCert
Professional Scrum Master
ITEMO
Scenario Planning Masterclass
Aston University
Profile
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