Rufus (Josef) Henneken

Independent Consultant & Manager

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Paderborn, Germany

Experience

Jan 2020 - Present
6 years 1 month
Paderborn, Germany

Independent Consultant & Manager

Henneken Consulting

  • Supports companies and teams in designing and implementing strategies and projects
  • Drives the necessary organizational development and change for a VUCA world

Projects & key activities:

  • Led a company-wide digital transformation project at an insurance company (≥10,000 employees) to boost the use of digital delivery channels, targeting cost reductions of around €5 million
  • Provided management consulting on agile corporate management and project control for an architecture and engineering firm
  • Led a digitization project at an insurance company to use digital delivery channels, reducing costs by around €3.5 million
  • Designed and oversaw the company-wide introduction of Print & Follow, Follow Me Print, and pull printing at an insurance company
  • Designed and implemented an audit-proof compliance process (FATCA & CRS) at an insurance company
  • Led an output optimization project at an insurance company, reducing costs by €1.2 million
  • Managed the relocation and setup of a new data center infrastructure for a healthcare service/software provider
  • Supported the acquisition of an underwriting agency by a foreign investor (change management, process optimization)
  • Co-led a company-wide reporting implementation project (metric collection) at an insurance company
  • Led the preliminary study for a company-wide output optimization project at an insurance company
  • Provided consulting and design in agile corporate management and project control for an architecture and engineering firm
  • Continued the digitization project to roll out a digital document management system (DMS) at AOK
May 2018 - Jun 2020
2 years 2 months

Senior Consultant

Sinopsis AG

  • Advised on digitization and change initiatives from strategic planning to implementation support at the C-level
  • Conducted regular results analysis and presentations, and identified optimization opportunities
  • Developed new client relationships

Projects:

  • Led a company-wide digitization project at AOK to implement a digital document management system (DMS) for paperless processing
  • Carried out a strategy project to realign the sales strategy at HJ Schryver & Co. using a scenario-planning process
Mar 2018 - May 2018
3 months
Paderborn, Germany

Consultant

Henneken Consulting

  • Provided consulting and design for strategy and digitization for a construction company
  • Conducted a series of workshops with shareholders and the management team
  • Analyzed market trends with a focus on an omnichannel strategy
  • Developed action areas to increase revenue through digitization
Jun 2015 - Feb 2018
2 years 9 months
Hamelin, Germany

Branch Representative / Executive Assistant

Syncro24-Assekuradeur GmbH

  • Managed one or two underwriting agencies in the property insurance sector
  • Developed and marketed products, optimized in-house rate calculators, and partnered with comparison portals
  • Managed and expanded the distribution partner network, negotiated with risk carriers, handled claims management, and oversaw collections

Projects & key activities:

  • Co-led the project to acquire and merge an underwriting agency (change management, digitization, process analysis, implementation of a unified policy administration system including DMS, restructuring claims and application processing, opening new distribution channels)
  • Served as project lead for process optimization and best-practice development in claims prevention and processing (current-state analysis, implementation of cross-company standards, staff training, and knowledge transfer)
Jan 2014 - May 2015
1 year 5 months
Berlin, Germany

Account Manager Public Services

Hays AG

  • Placed IT freelancers for the public sector in eastern Germany
  • New client acquisition (75%), existing client management and cross-selling (15%), and tender processing/project management (10%)
  • Expanded the hospital and health insurance sector
  • Conducted market and demand analyses to develop a sales concept
  • Candidate management: identifying suitable candidates, preparing profiles and offers, and negotiating rates
  • Tender and project management
  • Monthly reporting on client development, revenue, and profit margins
Jun 2012 - Sep 2012
4 months
Santiago, Chile

Consultant (Volunteer)

NESsT

  • Supporting nonprofit organizations in designing and implementing sustainable business models
  • Market research for products from social projects
  • Developing new sales channels and marketing strategies
  • Assisting with implementing the Business Model Canvas
Jan 2012 - Apr 2012
4 months
Harsewinkel, Germany

Corporate Network Development Intern

CLAAS Group

  • Supporting a marketing campaign for the Eastern European market
  • Conducting market analyses using databases (ruslana BvD software)
  • Detailed analysis of customer data and campaign reports generated by surveys
Jul 2011 - Oct 2011
4 months
Santiago, Chile

Consulting Intern

German-Chilean Chamber of Commerce (AHK Chile)

  • Advising German and Chilean companies to promote economic relations
  • Helping organize and run the German-Chilean Economic Days 2011
  • Recruiting staff, preparing and evaluating candidate interviews for a German solar company
  • Contributing to a study on critical raw materials (e.g., lithium) in cooperation with the German Federal Ministry for Economic Affairs, including presenting results
Jul 2009 - Aug 2010
1 year 2 months
Santiago, Chile

Junior Accountant

PricewaterhouseCoopers Chile

  • Working on all three stages of the external audit process for national and international companies (e.g., B. Braun AG, British American Tobacco, CMPC S.A.)
  • Internal auditor for CMA CGM Group: analyzing departments, developing optimization strategies, and presenting to management
  • Analyzing various industry sectors for developments, trends, opportunities, and risks
  • Developing and preparing detailed customer and market insights
  • Introduction to advisory services and new client acquisition
Jun 2008 - Aug 2008
3 months
Murcia, Spain

Administration and Project Controlling Intern

GOLDBECK Solar GmbH

  • Assisting with the construction of a solar park in Murcia, Spain, for a German-Spanish investor consortium
  • Coordinating subcontractors (German and Spanish) to ensure timely and cost-effective implementation on site

Summary

My career path has led me through various roles in companies – including consulting, project management, organizational development, sales, and executive management – across a wide range of industries – including insurance, the public sector, services, logistics, and mechanical engineering – and through several countries: from Germany to the UK to Chile and back again. In each organization, I not only discovered and valued new rules and systems but also new team cultures, ways of working, and values, and I actively helped shape them.

I'm looking forward to more of that!

Skills

Professional Focus Areas:

  • Change Management
  • Project Management
  • Business Agility
  • Digital Transformation
  • Process Optimization

Industry Focus Areas:

  • Consulting (10 Years)
  • Insurance - Private And Public (10 Years)
  • Public Sector (4 Years)

Soft Skills:

  • Appreciative Leadership
  • Servant Leadership
  • Hands-on Mentality

It Skills:

  • Excellent Knowledge Of Ms Office, Outlook, And Crm Software
  • Excellent Knowledge Of Jira (Atlassian)
  • Good Knowledge Of Planisware
  • Basic Knowledge Of M/text (Kühn & Weyh - Kwsoft®)
  • Basic Knowledge Of Smart Fix & Smart Flow (Insiders Technologies Gmbh)
  • Basic Knowledge Of Kibana (Elastic Search)
  • Basic Knowledge Of Collibra
  • Basic Knowledge Of X-out
  • Basic Knowledge Of Oscare® (Sap)
  • Basic Knowledge Of Kofax® Applications
  • Basic Knowledge Of Fp Sign Mentana Claimsoft
  • User Skills In Sap Bi
  • Good Knowledge Of Ams (Assfinet)
  • Knowledge Of Various Software Solutions (Insis, Guidewire, Bip, Autobav-dwerk Gmbh, Nafi Gmbh)
  • Excellent Skills In Internet Research, Seo, And Social Media (Xing/linkedin)
  • Knowledge Of Document Management Software
  • Knowledge Of The Eu Ai Act

Familiar Methods:

  • Team Development
  • Facilitation
  • Change Management
  • Prince2
  • Itil
  • Scrum
  • Kanban
  • Okrs
  • 4 Mat
  • Design Thinking

Languages

German
Native
English
Native
Spanish
Advanced

Education

Sep 2013 - Sep 2014

Aston Business School (AACSB and Equis accredited)

MSc Strategy and International Business · Strategy and International Business · Birmingham, United Kingdom

Oct 2007 - Jun 2012

Giggleswick School

A-Level | Abitur · Settle, United Kingdom · Avg. 1.3

Sep 2007 - Jun 2012

Aston Business School (AACSB and Equis accredited)

BSc (Hons) International Business and Spanish · International Business and Spanish · Birmingham, United Kingdom

Certifications & licenses

Change Management Specialist

IHK

Data Protection and Security Specialist

IHK

Flight Levels System Architecture Training

LEANability GmbH

Foundation in Agile Project Management Certification

TÜV Süd

Leadership & Change

OEZPA

Prince2 Agile® Foundation Certificate In Agile Project Management

PeopleCert

Professional Scrum Master

ITEMO

Scenario Planning Masterclass

Aston University

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