Martin Gross
Product Management for Medical Portal
Experience
Apr 2025 - Present
10 monthsProduct Management for Medical Portal
MedTech Startup
- Product strategy and roadmap development for a digital health portal
- Requirements engineering and feature prioritization
- User story definition and backlog management
- Prototype development
- Implementing continuous delivery
- Search engine optimization
- Technology stack: Claude Code, Claude Sonnet 4.5, Agentic Coding, TypeScript, React, AstroJS, PostgreSQL, JetBrains IntelliJ, Netlify, Supabase, GitHub Actions, Git, DevOps, Continuous Delivery
Sep 2024 - Present
1 year 5 monthsDevOps & Efficiency Consultant
DevOps & Efficiency Consulting for Various Clients
- Analyzing and optimizing software development processes
- Value stream mapping to identify inefficiencies and bottlenecks
- Improving team collaboration and communication structures
- Measuring and enhancing developer experience
- Recommending DevOps practices
- Targeted use of Agentic Coding
- Coaching leaders and teams
- Technology stack: Various tech stacks per client, agile methods, Lean, DevOps, Mural, value stream mapping
Feb 2024 - Aug 2024
7 monthsSabbatical
Sabbatical
- Time off focused on family
Dec 2022 - Jan 2024
1 year 2 monthsProduct Owner
BWI
- Member of the product management and Product Owner team for cloud platform
- Developing cloud services for software developers
- Organizing and running use case workshops
- Defining use cases with product stakeholders
- Requirements engineering
- Security: VS-NfD, BSI IT baseline protection, Zero Trust, IAM, VPC
- Updating the roadmap and objectives
- Measuring and improving platform usability
- Defining a method to determine developer experience
- Developing test scenarios, training testers and observers
- Organizing and running test sessions
- Processing results and deriving action items
- Presenting insights and results to stakeholders
- Planning the implementation of improvements with product stakeholders
- Moderating the weekly Product Owner meeting
- Introducing and coordinating focus topics for quarterly planning
- Technology stack: VMware, Kubernetes, Helm charts, Kyverno, ArgoCD, Crossplane, HashiCorp Vault, Linkerd, PostgreSQL, Elasticsearch, Grafana, MinIO, Artifactory, Python, Nexus, Sysdig, Active Directory, GitLab, Git, Docker, Jira, Confluence, Scrum, Kanban, DevOps, ITIL, CI/CD, IoT, BSI baseline protection, VS-NfD, mTLS
Jun 2021 - Oct 2022
1 year 5 monthsDevOps Transformation Coach
Commerzbank
- Assessment of DevOps capabilities
- Workshop facilitation
- Value stream mapping
- Driving DevOps practices
- Scaling DevOps coaching
- Developing learning paths for technical teams
- Coaching teams and Product Owners to adopt DevOps principles and overcome current challenges
- Identifying bottlenecks in software delivery
- Improving operations through value stream mapping
- Accelerating software delivery to customers
- Establishing a continuous improvement mindset
- Aligning development and operations
- Establishing a collaborative culture
- Project environment: Java, Continuous Quality Assurance, OpenShift, Google Cloud Platform (GCP), GKE, Mural, Git, Bitbucket, Docker, Jira, Confluence, Scrum, Infrastructure as Code, Terraform, SAFe
Mar 2020 - Oct 2020
8 monthsProject Manager BiPRO Web Services
R+V Allgemeine Versicherung AG
- Updating and gradually migrating the BiPRO API services to the on-premise cloud as microservices
- Advising projects on achieving operational readiness, including monitoring and incident handling
- Designing and implementing optimization measures
- Coordinating development and operations of BiPRO web services for new features, go-lives, changes, and incidents
- Implementing continuous improvements based on DevOps and agile principles
- Defining and implementing requirements for maintainability and operations, and optimizing operational processes toward observability
- Documenting and presenting results to the project team and stakeholders with recommendations
- Product management and building collaboration with other Scrum teams
- Test planning and concept, coordinating technical and functional acceptance tests, automating tests
- Release planning, performing deployments, and operating microservices deployment pipelines
- Expanding the operations manuals
- Feasibility study for migrating three BiPRO services to a new platform
- Technology environment: BiPRO STS (Security Token Service), standards 420 and 430, JBoss Wildfly, Softproject X4, Maven, Ant, PostgreSQL, Jenkins, microservices, Java, Spring Boot, private cloud, Kubernetes, Spinnaker, Rancher, ElasticSearch, Kibana, Instana, WSDL, REST, SOAPUI, Postman, MinIO, GitHub, Docker, CA Harvest, ITSM, HP Service Manager, JIRA, Confluence, Scrum
Feb 2019 - Mar 2020
1 year 2 monthsHybrid
DevOps and Cloud Transformation
Lufthansa Cargo AG
- Proof of concept and building the DevOps organization for hybrid operation of legacy applications and new microservices in Microsoft Azure (Strangler Fig pattern)
- Collaborating with stakeholders, external providers, and Scrum Masters to integrate Scrum teams and operations teams in a DevOps environment
- Planning, conducting, and facilitating workshops (e.g. pre-mortem) for decision-making
- Redesigning and optimizing incident and release management as well as ITIL processes for DevOps
- Introducing on-call services for additional teams, process visualization, and retrospectives
- Defining requirements and specifications for monitoring and observability
- Implementing continuous improvements based on DevOps, Lean, and Agile principles
- Technology environment: ITIL, Microsoft Azure Cloud, AKS, Azure Monitor, Kubernetes, Istio, microservices, Java, SonarQube, Jenkins, ElasticSearch, Kibana, ServiceNow, ITSM, VMware, Spring Boot, JIRA, Scrum
Sep 2017 - Nov 2018
1 year 3 monthsProject Lead Migration ESB and JEE Web Applications
Deutsche Leasing
- Agile project management
- Creating and coordinating project proposals with stakeholders, managing multiple parallel projects
- Planning and coordinating scope, effort, timeline, budget, and quality assurance
- Managing requirements, security updates, and dependencies
- Proof of concept for migration to a new system
- Managing an offshore developer in India and internal teams
- Introducing agile Scrum methods like daily Scrum, burn-down charts, and retrospectives
- Coordinating new architecture and requirement alignments with offshore and internal architects
- Coordinating onsite tests and acceptances
- Project control, tracking deliverables, project reporting, stakeholder and risk management
Oct 2016 - Dec 2017
1 year 3 monthsSOA Architecture and Governance
R+V Allgemeine Versicherung AG
- Introducing centralized quality assurance for SOA
- Implementing Kanban for the QA workflow
- Participating in Scrum events as a stakeholder
- Advising developers and projects on interface modeling and service design
- Defining the SOA roadmap
- Quality assurance of web services and XML schemas
- Defining guidelines and style guides for service design
- Developing and programming Java tools for automated service design checks
- Developing Ruby scripts to generate versioned service structures
- Coordinating and supporting project topics, task planning, status tracking, reporting, and facilitating meetings
Jan 2013 - Dec 2016
4 yearsProject Lead Lufthansa SOA and Middleware Platform
Amadeus IT Group
- Taking over the project and knowledge transfer from the previous provider
- Defining, implementing, and establishing processes with teams in Bangalore and Nice
- First point of contact for functional issues and change requests between Lufthansa Group and Amadeus
- Conducting feasibility analysis, cost-benefit evaluation, and implementation planning
- Project management for Lufthansa eJournal and Concur Travel Management integration projects
- Project planning with offshore and local teams and coordination with third parties
- Solution and delivery management
- Supporting the launch of Lufthansa OpenAPI and planning the release
- Technology environment: Mashery API Management, SOA, Tibco BusinessWorks, Tibco EMS, ESB, Aurea Actional, OpenAPI, Java, web services, WSDL, REST, XML, XSD, Axis2, CXF, SOAP, Ruby on Rails, git, Maven, Oracle WLS
Jan 2009 - Dec 2013
5 yearsSubproject Lead myIDTravel System
Lufthansa Industry Solutions
- Led subprojects for airline integration projects, coordinating specifications and international conference calls
- Designed, adapted, and re-implemented external interfaces
- Defined and implemented additional web service interfaces, supporting developers and customers
- Implemented a public/private key system to secure external interfaces, automated certificate creation and WS-Security
- Provided operational support for web applications and services including troubleshooting, performance tuning, and load testing
- Supported pre-sales and coordinated with airline customers
- Member of the Scrum development team and incident analysis
- Technology environment: Java, ESB, XML, OTA XML, Axis2, SOAP, Apache ServiceMix, Tomcat, mySQL, Ruby, JUnit, RSpec, Subversion, Git, Maven, SOAP UI, Selenium, IntelliJ IDEA, JIRA, Jenkins, JMeter
Jan 2007 - Dec 2009
3 yearsProduct Development for myIDTravel Booking System
Lufthansa Industry Solutions
- Improved product quality through organizational and tool-based measures
- Implemented a continuous integration system and PMD as well as FindBugs for code quality assurance
- Switched to Maven as build tool and Subversion for version control
- Set up a wiki as a knowledge base with sample implementations and architecture documentation
- Mentored and trained junior developers
- Advised the program manager on architectural issues
- Defined external interfaces (WSDL, OTA) including compatibility tests and WS-Security
- Prepared deployments and go-live, organized integration projects and user acceptance tests
- Performed load tests and performance analysis
Jan 2007 - Dec 2007
1 yearFeasibility Study on Migration of Highly Available Middleware
Lufthansa Systems
- Researched software upgrade options for middleware components on BEA WebLogic Server, Tuxedo, and eLink
- Upgraded JDK from 1.4 to JDK 5 and JDK 6
- Assessed Solaris operating system upgrade options
- Evaluated upgrade scenarios, actions, and alternatives
- Technology environment: BEA WebLogic Server, Tuxedo, eLink, JDK 5, JDK 6
Jan 2006 - Dec 2007
2 yearsSoftware Architecture Team Member for Passenger Management System
Lufthansa Systems
- Collaborated in the software architecture team for a passenger management system
- Components: XML rules engine, Swing GUI, Struts internet booking engine, XML middleware
- Managed requirements (functional and non-functional)
- Advised on technical feasibility and developed test concepts
- Ensured quality of external software through testing and code reviews
- Served as technical contact for offshore teams in Ireland, Hungary, Belarus, and India
- Automated tests and performed bug analysis
- Technology environment: Java, J2EE, EJB, XML, XSD, XSLT, SOAP, BEA WebLogic 9, Tomcat, Oracle RAC, MySQL, Ruby, JUnit, CVS
Jan 2006 - Dec 2006
1 yearTechnical Project Manager for Runtime Configuration and Monitoring
Lufthansa Systems
- Managed technical project and coordinated offshore resources in Hungary
- Developed software architecture for a highly available online configuration
- Implemented a central, database-driven configuration system for runtime changes
- Built online monitoring for EJB components and integrated it with Nagios
- Enhanced the logging system for distributed troubleshooting and analysis
- Designed the data model and implemented the data access layer
- Technology environment: BEA WebLogic 8.1, MySQL, SQL, J2EE, EJB, iBatis, Hibernate, JDBC, XML, JMX, SNMP
Jan 2005 - Dec 2006
2 yearsPerformance Testing Engineer for EAI Components
Lufthansa Systems
- Investigated behavior of EAI software components under full load
- Evaluated a third-party Java component for server deployment
- Developed proof-of-concept applications and technical concepts
- Defined stress test cases, load tests with JMeter, and developed a JMeter plugin
- Implemented load generators and sinks for EJBs
- Analyzed memory leaks, response times, CPU and memory usage
- Reviewed, documented and presented results
- Technology environment: BEA WebLogic 8.1, J2EE, EJB, CORBA, JMeter, XML, JUnit
Jan 2004 - Dec 2005
2 yearsSOA Web Services Implementation in EAI Middleware
Lufthansa Systems
- Member of the architecture team for introducing J2EE web services in the EAI system ZAMBAS
- Identified best practices for web service design (versioning, compatibility)
- Researched the BEA WLS web service framework
- Developed guidelines for service routing, security, logging and error handling
- Implemented SOAP interfaces for existing EJBs
- Defined WSDL- and XML schema-based interfaces
- Created Ant scripts for build and deployment
- Implemented a web service routing handler and test client
- Developed test concept for non-functional and load tests and a JSP-based UI for SOAP routing
- Technology environment: SOA, BEA WebLogic 8.1, Apache Axis, EJB, XML, JAXB, Ant, JUnit
Summary
Over 20 years of experience in software development as a project manager, Product Owner, software architect, and DevOps coach. Clients include Lufthansa, R+V Insurance, Amadeus, Deutsche Leasing, Commerzbank, and BWI.
Skills
Leading Technical, Multinational And Distributed/remote Teams, Acting As A Bridge Between Business And It, Conducting Feasibility Studies, Systems And Methods
Agility, Scrum, Kanban, Lean, Value Stream Mapping, Participatory Decision-making
Cloud Strategy And 'Cloud Native' Solutions, Improving Development And Delivery Processes, Continuous Integration / Delivery, It Security, Agile Software Development
Languages
German
NativeEnglish
AdvancedSpanish
ElementaryPortuguese
ElementaryEducation
TU Darmstadt
Diploma in Engineering · Darmstadt, Germany
Certifications & licenses
Advanced ScrumMaster
A-CSM
Certified DevOps Coach
DASA
Certified ScrumMaster
CSM
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