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Volker Thinnes

Kids' Soccer Coach

Volker Thinnes
Bad Tölz, Germany

Experience

Jan 2023 - Present
3 years 2 months
Bad Tölz, Germany

Kids' Soccer Coach

SC Rot-Weiß Bad Tölz e.V.

  • Coaching and training children's soccer teams
Aug 2014 - Present
11 years 7 months
Bad Tölz, Germany

Senior Management Consultant

THI/Consult

  • Implementation of a Microsoft Dynamics CRM system to replace membership management and on-call planning for a Swiss dental association, including user training & change management
  • Design and implementation of a CRM solution to replace the existing school administration & evaluation planning for the Canton of Zurich, including requirements validation during system rollout
  • Support of the transformation of a DevOps team into a scaled model to increase efficiency
  • Introduction of Scrum for user-centered development of a telemedicine practice software
  • Requirements analysis & concept for digitizing application processes of the Federal Employment Agency
  • Development of a patient portal solution to digitize patient workflows
  • Agile product discovery & delivery of a chatbot solution as a digital health assistant
  • Requirements engineering & business analysis for patient portals, physician front-ends, and teleconsultation platforms in the insurance and healthcare sector
  • Expert consulting on integrating online services of a pharmacy network into the ADAC Health App
  • Agile requirements management, user story creation, backlog management, and testing for frontend solutions & web applications for continuous development of a patient management software
  • Requirements engineering & test management for process optimizations in Microsoft Dynamics CRM & FO
Mar 2013 - Jul 2014
1 year 5 months
Frankfurt, Germany

Manager

CBC Business Consultants AG

  • Functional & disciplinary leadership of a team of consultants
  • Management of projects for digitization & optimization of business processes
Jan 2007 - Feb 2013
6 years 2 months
Munich, Germany

Head of Operations & Processes

Siemens Financial Services GmbH

  • Operational management of the global Siemens Credit Warehouse, including budgeting and controlling for its cost centers, as well as organising international user conferences
  • Subproject lead for Operations & IT: design & implementation of a global platform to digitize credit portfolio management in the Siemens Group
Oct 2004 - Dec 2006
2 years 3 months
Munich, Germany

Head of Short Term Receivables – Operations

Siemens Financial Services GmbH

  • Commercial & technical handling of revolving receivables purchases and sales
Jan 2001 - Sep 2004
3 years 9 months
Munich, Germany

Manager Operations Factoring

Siemens Financial Services GmbH

  • Operational execution and billing of revolving receivables purchases and sales
Oct 1998 - Jan 2001
2 years 4 months
Ludwigshafen, Germany

Bundesbank Inspector

Deutsche Bundesbank

  • Handling cash and vault operations, giro payment transactions, credit processing, and banking supervision

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Banking and Finance (14.5 years), Professional Services (13 years), Healthcare (11.5 years), Insurance (11.5 years), and Sport (3 years).

Banking and Finance
Professional Services
Healthcare
Insurance
Sport

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (17.5 years), Operations (16 years), Product Development (11.5 years), Quality Assurance (11.5 years), Finance (8.5 years), and Customer Service (3 years).

Information Technology
Operations
Product Development
Quality Assurance
Finance
Customer Service

Summary

As a Senior Product Owner (PSPO II), Agile Coach & Requirements Engineer with over 10 years of proven success in complex project environments, I build bridges between business & IT by translating multifaceted, multidimensional requirements into value-driven & compliant digital solutions.

In projects for the public sector (e.g. Federal Employment Agency) and large corporations, I have been responsible for functional concepts as Lead Analyst, Product Owner & Requirements Engineer, set up Confluence structures, managed backlogs, and supported the development of online portals from strategy to acceptance testing.

My strength is requirements management, from requirements analysis, specification, and documentation to backlog prioritization and control via Jira & Confluence. With my expertise in interface management and cross-system process integration, I ensure seamless workflows and consistent quality assurance of functionalities and processes.

Skills

  • Product Ownership & Business Analysis: Agile Methods (Scrum, Kanban, Lean Ux) Including Scaling, Stakeholder Management, Requirements Gathering, Product Roadmap & Backlog Management, Epics & User Stories, Interface Management, Testing & Quality Assurance, Facilitation Of Scrum Events

  • Software: Jira, Azure Devops, Confluence, Miro/mural, Microsoft Dynamics Crm, Sharepoint, Teams

  • Industries: Public Sector, Healthcare, Insurance, Financial Services

Languages

German
Native
English
Advanced
French
Elementary

Education

Oct 1995 - Sep 1998

University of the German Bundesbank

Diploma in Business Administration (FH), specialization in banking operations & central banking · Business Administration · Hachenburg, Germany

Certifications & licenses

Certified Professional – Adaptive Org Design (ICP-ORG)

IC Agile

Certified Professional – Systems Coaching (ICP-SYS)

IC Agile

Kids' Soccer Coach

Bavarian Football Association

Certified Professional - Agile Team Facilitation (ICP-ATF)

IC Agile

Professional Scrum Product Owner II (PSPO-II)

Scrum.org

Professional Agile Leadership - Evidence-Based Management (PAL-EBM)

Scrum.org

Professional Scrum with User Experience I (PSU I)

Scrum.org

Lean UX & Product Discovery For Agile Teams

Jeff Gothelf & Josh Seiden

Professional Scrum Master II (PSM-II)

Scrum.org

Certified Professional - Agile Coaching (ICP-ACC)

IC Agile

Professional Scrum with Kanban I (PSK I)

Scrum.org

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Volker based?

Volker is based in Bad Tölz, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Volker speak?

Volker speaks the following languages: German (Native), English (Advanced), French (Elementary).

How many years of experience does Volker have?

Volker has at least 27 years of experience. During this time, Volker has worked in at least 7 different roles and for 5 different companies. The average length of individual experience is 4 years and 11 months. Note that Volker may not have shared all experience and actually has more experience.

What roles would Volker be best suited for?

Based on recent experience, Volker would be well-suited for roles such as: Kids' Soccer Coach, Senior Management Consultant, Manager.

What is Volker's latest experience?

Volker's most recent position is Kids' Soccer Coach at SC Rot-Weiß Bad Tölz e.V..

What companies has Volker worked for in recent years?

In recent years, Volker has worked for SC Rot-Weiß Bad Tölz e.V. and THI/Consult.

Which industries is Volker most experienced in?

Volker is most experienced in industries like Banking and Finance, Professional Services, and Healthcare. Volker also has some experience in Insurance and Sport and Recreation.

Which business areas is Volker most experienced in?

Volker is most experienced in business areas like Information Technology (IT), Operations, and Product Development. Volker also has some experience in Quality Assurance (QA), Finance, and Customer Service.

Which industries has Volker worked in recently?

Volker has recently worked in industries like Healthcare, Insurance, and Professional Services.

Which business areas has Volker worked in recently?

Volker has recently worked in business areas like Information Technology (IT), Product Development, and Quality Assurance (QA).

What is Volker's education?

Volker holds a Bachelor in Business Administration from University of the German Bundesbank.

Does Volker have any certificates?

Volker has 11 certificates. Among them, these include: Certified Professional – Adaptive Org Design (ICP-ORG), Certified Professional – Systems Coaching (ICP-SYS), and Kids' Soccer Coach.

What is the availability of Volker?

Volker is immediately available full-time for suitable projects.

What is the rate of Volker?

Volker's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Volker?

To hire Volker, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 870-1030 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.