Varun (Mathew) O.
Sales & Business Applications Specialist
Experience
Jan 2024 - Dec 2025
2 yearsSales & Business Applications Specialist
TeamViewer SE
- Supported inside sales efficiency by managing 200+ daily lead and opportunity assignments in Microsoft Dynamics 365 with automation support, ensuring accurate routing and enabling fast follow-up for 15+ EMEA reps.
- Equipped enterprise sales leaders with real-time KPI dashboards in Power Automate and Power BI, applying AI-driven analytics to highlight pipeline risks, improve forecast accuracy, and accelerate strategic account decisions.
- Improved onboarding and product adoption by creating structured training resources, documenting workflows in Confluence and leading enablement sessions that reduced ramp-up time for new hires.
- Strengthened compliance while supporting sales delivery by maintaining role-based access, resolving ITSM requests in Freshservice and contributing to agile sprints that rolled out new sales-support features faster.
- Promoted to the IT Business Applications team for performance impact, where I partnered with sales and marketing to align campaigns with pipeline goals and delivered automations that enhanced CRM integrity and sales productivity.
Jan 2019 - Dec 2021
3 yearsBusiness Development Manager
Embright Infotech Pvt. Ltd
- Drove 30% annual revenue growth by leading go-to-market efforts for AI- and VR-enabled autism therapy solutions, introducing the product to clinics in high-growth healthcare markets.
- Expanded market presence through tailored campaigns and product launches across digital, direct and partner channels, strengthening brand visibility.
- Boosted adoption and clinical outcomes by delivering hands-on demos, building trusted provider relationships and streamlining onboarding with accurate CRM workflows.
Jan 2017 - Dec 2019
3 yearsSenior Account Executive & Implementation Consultant
Google Operations Centre
- Managed 150+ global advertiser accounts including Disney, HBO and other Fortune 500 clients, contributing ~$30K in monthly GMV individually while supporting a team that generated ~$170K in renewals and upsells (via Cognizant and Regalix).
- Enabled adoption of Google Ads products by leading international implementation calls, deploying Google Tags, refining keyword strategies and leveraging AI-powered targeting and analytics to reduce CAC by 15%.
- improved operational efficiency by ensuring Salesforce data integrity, mentoring new hires and streamlining onboarding to accelerate renewals, upsells and product handoffs.
Jan 2016 - Dec 2017
2 yearsCustomer Success & Business Development Executive
ForeverNetworks Pvt. Ltd
- Launched and scaled a loyalty card program, onboarding 200+ restaurant partners across three cities in six months and driving 5X revenue growth.
- Built and led a 4-member customer success team to manage onboarding, client relationships and tailored solutions that strengthened retention.
Jan 2015 - Dec 2016
2 yearsMarketing & Operations Executive
Kestone Integrated Marketing Services Pvt. Ltd
- Planned and executed corporate events for Dell, Microsoft, Cisco, IBM and Nokia with audiences from 30 to 1,000+, while boosting social media engagement by 40–50% and raising quarterly revenue 10% through targeted product campaigns.
Summary
Results-driven professional with a track record of turning data into business growth across EMEA. Skilled in AI-driven analytics, CRM optimization, and workflow automation to boost pipeline visibility, forecasting, and product adoption. Experienced in enterprise account management, sales support, and client servicing that drives acquisition and retention. Adept in Agile collaboration and cross-functional execution, aligning sales and product to revenue growth.
Languages
English
AdvancedGerman
IntermediateEducation
SRH Berlin University of Applied Sciences
MBA in General Management · General Management · Berlin, Germany
Bangalore University
Bachelor’s in Finance & Commerce · Finance & Commerce · India
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