Huy Nguyen - Modern Workplace & Dynamics 365 Consultant

Q: Where is Huy based?

Huy is based in Hamburg, Germany .

Q: What languages does Huy speak?

Huy speaks the following languages: Vietnamese (Native), German (Advanced), English (Advanced) .

Q: How many years of experience does Huy have?

Huy has at least 9 years of experience. During this time, Huy has worked in at least 13 different roles and for 13 different companies . The average length of individual experience is 1 year and 9 months . Note that Huy may not have shared all experience and actually has more experience.

Q: What is Huy's latest experience?

Huy's most recent position is Modern Workplace & Dynamics 365 Consultant at Thinformatics .

Q: What companies has Huy worked for in recent years?

In recent years, Huy has worked for Thinformatics , COPiTOS GmbH , Amandus Kahl GmbH & Co. KG , Intermed Pflegedienst GmbH & Co. Steinfeuer KG , and Vitalset GmbH .

Q: Which industries is Huy most experienced in?

Huy is most experienced in industries like Information Technology (IT) , Professional Services , and Banking and Finance . Huy also has some experience in Healthcare , Tourism and Hospitality , and Education .

Q: Which business areas is Huy most experienced in?

Huy is most experienced in business areas like Customer Service , Information Technology (IT) , and Project Management . Huy also has some experience in Business Intelligence , Quality Assurance (QA) , and Operations .

Q: Which industries has Huy worked in recently?

Huy has recently worked in industries like Information Technology (IT) , Professional Services , and Healthcare .

Q: Which business areas has Huy worked in recently?

Huy has recently worked in business areas like Information Technology (IT) , Customer Service , and Business Intelligence .

Recommended expert

Hamburg, Germany

Experience

Dec 2024 - Present

1 year 3 months

Modern Workplace & Dynamics 365 Consultant

Thinformatics

Administration and enhancement of the M365 environment, including Teams, Exchange Online, Intune, and SharePoint Online
Development of dashboards for performance monitoring with Microsoft Power BI
Implementation of user requirements and processes with low-code/no-code technologies (Power Apps, Power Automate)
Use of Jira and Azure DevOps to plan and execute user stories in an agile project context
Participation in daily stand-ups, sprint planning, sprint reviews, and retrospectives as a technical point of contact
Planning and implementation of security policies using Azure Conditional Access and multi-factor authentication
Configuration and deployment of clients and applications via MECM (SCCM) and Baramundi

Dec 2023 - Jan 2025

1 year 2 months

Hamburg, Germany

Application Support & Power Platform Consultant

COPiTOS GmbH

Technical and functional 2nd-level support for the PL/SQL document management system Docunite
Integration of Windows 10/11 with Azure AD, Teams, MS Office, SharePoint
Development and maintenance of automated workflows with Microsoft Power Automate for HR, purchasing, and quality management
Creation of training materials (PDF guides, how-to videos via Camtasia) and conducting individual and group trainings
Handling support requests and change requests via ServiceNow
Performing data migrations from legacy systems to the Docunite platform
Technical support for IAM adjustments on Linux servers
Creation of Power BI dashboards to analyze support times, ticket volume, and user feedback

Nov 2023 - Oct 2024

1 year

Hamburg, Germany

IT Infrastructure Engineer with a focus on Automation

Amandus Kahl GmbH & Co. KG

Responsible for packaging, distributing, and maintaining updates for business-critical specialized applications
Implementation of silent installations and custom update packages for SAP S/4HANA add-ons & clients, Siemens TIA Portal, and EPLAN 2024
Conducting tests and compatibility analyses before rollout, including snapshot rollback strategies via VMware
Use of Baramundi and SCCM for staged software deployment with rollout control and rollback mechanisms
Building an internal repository for update packages and configuration policies
Documenting update packages according to ITIL standards and creating rollout guides for the service desk
Client-server technology: DHCP/DNS, routing, and Windows Server, management and backup of SQL databases (Veeam Backup & Replication, SQL Server Management Studio)
Project involvement in introducing new tools and cloud applications (M365, automation scripts)
Assisting in the introduction and configuration of the OTOBO ticket system, including permissions management and workflows
Training on Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive for Business
Point of contact for external IT service providers and software vendors

Apr 2023 - Apr 2024

1 year 1 month

Hamburg, Germany

IT System Architect Dynamics / Infrastructure

Intermed Pflegedienst GmbH & Co. Steinfeuer KG

Planning and implementing a future-proof, scalable infrastructure with cloud connectivity and on-premises requirements
Introduction and configuration of a centralized back-office solution focused on automation, data security, and user-friendliness
Architectural design of Microsoft Dynamics 365 Sales for sales support and customer communication
Implementation of business processes in Microsoft Power Apps, including data validation, user interfaces, and workflows
Implementation of Microsoft security best practices, including data classification policies, role-based access, and backup concepts

Apr 2023 - Apr 2024

1 year 1 month

Hamburg, Germany

CRM / ERP Consultant & Process Architect

Vitalset GmbH

Introduction of cloud services (M365, Zoho, peripheral device control)
Analysis, customization, and further development of used ERP and CRM systems (SelectLine, orgaMAX, MS Dynamics 365)
Planning and execution of migrations to cloud-based platforms while complying with security standards
Automation of administrative processes using the Power Platform and integration of third-party services via Azure Logic Apps
Development and implementation of a role-based permission and access concept for all business areas
Coordination with external system houses and managed service providers for implementing new systems

Sep 2022 - Feb 2023

6 months

Hamburg, Germany

System Administrator

GPS Projekt und Servicemanagement GmbH

Client migration from Windows 10 to 11 including app compatibility testing
Maintaining the software catalog in Baramundi and rolling out new packages including testing
Introducing a multi-stage update process via Baramundi and Windows Update for Business
Creating custom reports with Power BI on Baramundi package deployment and installation status
Implementing SCCM reports for management on rollout progress and compliance status
Assisting with migrating existing GPOs to a consolidated structure and MS Intune
Documenting, performing first diagnosis, and escalating support cases to 2nd/3rd level (Jira, ServiceNow)
Advising national and international clients on MS Dynamics maintenance, update, and upgrade processes within SLA agreements
Analyzing and resolving systematic Power BI issues
Providing phone support and technical guidance to on-site technicians for MS SharePoint installations
Administering central applications and security-critical systems (AV solutions, proxy, M365 admin, VPN)
Performing system upgrades, patch rollouts, and OS migrations (Windows 10→11)
Maintaining a central product catalog including IT assets and lifecycle data

Jan 2021 - Jun 2022

1 year 6 months

Hamburg, Germany

Application Technician

Nordland System GmbH

Creating concepts for sustainable IT procurement and exchange of more energy-efficient hardware
Catch and dispatch in the ticket system
Contributing to component and process design concepts
Troubleshooting hardware, software, and service issues
Managing data quality
Continuously improving system architecture by revising existing code
Conducting functional, non-functional, regression, and performance tests
Developing databases, web forms, and file storage systems

Oct 2020 - Oct 2022

2 years 1 month

Hamburg, Germany

IT System Analyst

Nevotec IT - Service GmbH

Checking hardware and configuring new hardware and software
Integrating automation and backup processes
Providing end-user documentation and responding to tickets (ORTS ticket system, ServiceNow)
Managing virtual servers and expanding network resources
Implementing an automated back-office solution to review suspicious online retail transactions
Analyzing business customer needs and developing strategies for resource optimization
Creating standardized test specifications and catalogs
Continuously adjusting production schedules, equipment, and workflows to changing requirements

Jun 2017 - Jun 2018

1 year 1 month

Hamburg, Germany

Back Office Staff

Motel One Hamburg - Alster

Maintaining databases and corresponding with customers
Filing and archiving documents, handling mail and email
Managing calendars and assisting in preparing presentations and meetings
Organizing company events and general office tasks
Assisting with budget planning and management
Creating organizational charts and duty rosters
Analyzing customer needs and providing information

Apr 2017 - Apr 2018

1 year 1 month

Hamburg, Germany

Marketing Assistant

AIESEC Organisation

Monitoring and controlling digital marketing activities (social media, online advertising, email marketing)
Creating marketing materials for print and digital
Responsible for marketing campaigns from design to execution and optimization
Developing brand strategy and coordinating promotional activities
Analyzing campaign efficiency and creating marketing plans

Aug 2015 - Oct 2016

1 year 3 months

Hanoi, Viet Nam

Sales Project Manager

Vietinbank AG

Advising on insurance products (life, liability and property insurance)
Analyzing income and asset situations to create individual ratings
Reviewing loan applications, performing credit checks and drafting loan agreements
Recommending investment products and serving private and corporate clients
Processing special entries and account transactions
Initiating and leading market research studies to improve policies

Oct 2014 - Oct 2015

1 year 1 month

Hanoi, Viet Nam

Sales Representative

PTI Thu Do GmbH

Advising on offers, cancellation periods and exchange policies
Promoting sales by demonstrating products and using upselling techniques
Acquiring new customers and serving national and international clients
Preparing invoices and handling returns and exchanges
Conducting project-related procurement negotiations
Proactively following up on projects until successful completion

Oct 2012 - Oct 2013

1 year 1 month

Hanoi, Viet Nam

Project Coordinator

IHK Vietnam

Planning and managing projects from concept to implementation
Creating detailed project, schedule and resource plans
Communicating with project teams, clients and stakeholders
Identifying necessary actions and preparing regular progress reports
Monitoring project budget and motivating a team of ten people

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (5 years), Professional Services (3 years), Manufacturing (1 year), Healthcare (1 year), Tourism (1 year), and Education (1 year).

Information Technology

Professional Services

Manufacturing

Healthcare

Tourism

Education

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Customer Service (5 years), Information Technology (4.5 years), Project Management (4 years), Business Intelligence (2.5 years), Quality Assurance (2.5 years), and Operations (2 years).

Customer Service

Information Technology

Project Management

Business Intelligence

Quality Assurance

Operations

Summary

Experienced IT consultant with many years of hands-on experience in the Microsoft environment, especially in the architecture, implementation, and optimization of Dynamics 365 Sales solutions. I bring extensive know-how in working with the Microsoft Power Platform (Power Automate, Power Apps, Power BI), Microsoft Azure, and Microsoft 365.

As a technical point of contact in agile projects (Scrum), I take responsibility for end-to-end architecture, support discovery phases, lead technical teams, and ensure close coordination with stakeholders and enterprise architecture guidelines.

My goal is to deliver scalable, secure, and user-centered solutions following Microsoft's best practices.

Skills

Technical Support
Teamwork
Planning Management
Infrastructure Focus
Agile Project Management
Automation Skills
Troubleshooting And Analysis
Strong Communication Skills
Strong Problem-solving Skills
6 Years Of It Support Experience
Strong Service Orientation
Solid Product Knowledge In M365
Client-server Technology
Dhcp/dns
Routing
Microsoft Environment (Windows Server, Ad, Exchange, Sql Server)
Automation Scripting
Solid System Integration Skills
Process Optimization
Scrum
Network Management
Error Monitoring
Data Conversion And Migration
It Security
Cloud Computing
Virtualization (Vmware, Citrix)
Dbaas
Pl/sql
Windows 10/11
Ms Office And Ms 365
Good Network Knowledge In Lan And Wlan Environments
Erp
Jquery
Selenium
Istqb
Iam
Linux Servers
Test Implementation
Software
Azure/aws
Vmware
Fortinet
Click2dial
Hp Aruba
Alcatel
Baramundi
Mecm
Acmp
Ms Intune
Jira
Ms Dynamics
Sap
Power Bi
Power Automate
Ms Sharepoint
Monday
Salesforce
Orgamax
Zoho
Selectline
Chat Gpt/gemini
Servicenow
Otrs System
Docunite
Visual Studio

Languages

Vietnamese

Native

German

Advanced

English

Advanced

Education

Oct 2018 - Oct 2024

University of Hamburg

Master of Arts · Work, Economy, Society - Economic and Sociological Studies · Hamburg, Germany

University of Economics

Bachelor · Economics · Viet Nam

Profile

Created

August 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Huy based?

Huy is based in Hamburg, Germany.

What languages does Huy speak?

Huy speaks the following languages: Vietnamese (Native), German (Advanced), English (Advanced).

How many years of experience does Huy have?

Huy has at least 9 years of experience. During this time, Huy has worked in at least 13 different roles and for 13 different companies. The average length of individual experience is 1 year and 9 months. Note that Huy may not have shared all experience and actually has more experience.

What roles would Huy be best suited for?

Based on recent experience, Huy would be well-suited for roles such as: Modern Workplace & Dynamics 365 Consultant, Application Support & Power Platform Consultant, IT Infrastructure Engineer with a focus on Automation.

What is Huy's latest experience?

Huy's most recent position is Modern Workplace & Dynamics 365 Consultant at Thinformatics.

What companies has Huy worked for in recent years?

In recent years, Huy has worked for Thinformatics, COPiTOS GmbH, Amandus Kahl GmbH & Co. KG, Intermed Pflegedienst GmbH & Co. Steinfeuer KG, and Vitalset GmbH.

Which industries is Huy most experienced in?

Huy is most experienced in industries like Information Technology (IT), Professional Services, and Banking and Finance. Huy also has some experience in Healthcare, Tourism and Hospitality, and Education.

Which business areas is Huy most experienced in?

Huy is most experienced in business areas like Customer Service, Information Technology (IT), and Project Management. Huy also has some experience in Business Intelligence, Quality Assurance (QA), and Operations.

Which industries has Huy worked in recently?

Huy has recently worked in industries like Information Technology (IT), Professional Services, and Healthcare.

Which business areas has Huy worked in recently?

Huy has recently worked in business areas like Information Technology (IT), Customer Service, and Business Intelligence.

What is Huy's education?

Huy holds a Master in Work, Economy, Society - Economic and Sociological Studies from University of Hamburg and a Bachelor in Economics from University of Economics.