Mark Offer
Consultant Intune, Dynamics, Ivanti MobileIron
Experience
Jun 2024 - Oct 2024
5 monthsConsultant Intune, Dynamics, Ivanti MobileIron
R+V AG
- Setup and management of the Intune environment
- Intune software management
- Intune software packaging
- Entra ID administration
- Entra ID security migration preparation
- Introduction of MobileIron to Intune
- Management and migration of users to Entra ID and Intune
- Introduction of Dynamics 365
- Data migration and integration
- Coordination of hybrid setup
- Configuration of Azure integration
- Customization of workflows and dashboards
- Performing system tests
- Analyzing user requirements
Jan 2024 - Mar 2024
3 monthsConsultant Intune/Azure/Windows/Linux Specialist
Bundesdruckerei
- Setup and management of the Intune environment
- Intune software packaging
- Process management
- GPO administration
- Creation and distribution of scripts
- System hardening
- Server management
- Golden image management for Linux client
- Azure administration
- Creation of software concept for a solution managing Windows and Linux
- Software deployment
- Provisioning of all services and their updates
- Network optimization
- Backup management
- Server administration
- Network planning
- Operations manual for Intune/ARM client
- Azure dashboard for developed software
- Dashboard conceptualization
Aug 2023 - Sep 2024
1 year 2 monthsConsultant Active Directory Directory Migration / MDM
SSI Schaefer
- Migration from legacy to new environment
- Provisioning clients as PAWs (Privileged Access Workstations)
- Implementation of tier concept
- Configuration according to tier concept
- Security definitions
- Tier 0 Exchange conceptualization and hybrid configuration
- Exchange administration and migration
- Information Rights Management conceptualization and implementation
- Design of encryption solutions for email transfer
- Creation and implementation of permission concept
- GPO concept adjustment and implementation
- Intune administration
- Azure AD administration and security compliance
- Azure firewall management
- VPN setup
- Network security and user management
- Audit conceptualization
- Domain cleanup
- Domain trust concept and integration into Tier 0 environment
- Server migration and update
- System hardening
- Mobile device management and device administration
- Security processes
- Device authentication processes
- User management
- Identity access management conceptualization
- Creation of audits and security automations via PowerShell
- Introduction of Dynamics 365
- Data migration and integration
- Conducting system tests and analyzing user requirements
Mar 2023 - Jul 2023
5 monthsConsultant Active Directory Directory Migration / MDM
ITDZ Berlin
- Building a new AD environment according to tier guidelines
- System hardening
- OU hardening
- CIS GPO management
- Migration from legacy to new environment
- Provisioning clients as PAWs
- Conceptualization of Tier 0 Exchange and AD environment
- Compatibility check for hybrid scenarios
- Encryption concepts for mail transfer (SMTPS, S/MIME, TLS, OME)
- Encryption analysis and best practices
- Information Rights Management configuration
- Security definitions and implementation
- Permission concept adjustments
- Network documentation
- User administration
- Firewall management
- VPN setup
- Network security
- Audit conceptualization
- Domain trust concept and integration into Tier 0 environment
- IAM concept development and implementation
Jan 2022 - Jun 2023
6 monthsService Delivery Manager, Software Manager, Administrator
Bistum Trier
- Setup and management of the Intune environment
- Client migration
- Intune and SCCM software packaging
- Process management
- Enterprise Vault
- Resource analysis and capacity planning
- Exchange time management
- Backup strategy preparation
- Enterprise Vault reinstallation and DAG configuration
- Office 365 and Exchange Online configuration
- Information Rights Management conceptualization
- Tier 0 system architecture for Exchange Online
- SCCM system hardening
- Server management and hybrid configuration
- Golden image management (Citrix)
- Azure AD administration and tenant hardening
- Virtualization via Azure
- Introduction of Dynamics 365 and Office 365
- Data migration and system integration
- Troubleshooting and system testing
Jul 2022 - Jan 2023
7 monthsHybrid
Subproject Lead, Service Delivery Manager, Software Manager, Administrator
RNV
- Assessment of current infrastructure
- Administration of Intune, SCCM, SharePoint
- Hybrid administration of Azure/O365
- Reinstallation of Microsoft Teams and Enterprise Vault
- Exchange DAG configuration
- Exchange integration and MS SQL adjustments
- Implementation of email encryption (S/MIME, TLS)
- Security & compliance configuration
- Data migration and system integration
- Windows Defender configuration and planning
- Azure license management
- Training of internal IT staff
- Software management and Azure cloud services implementation
- Process control for IT risk management
Oct 2021 - Aug 2022
11 monthsIT Manager, Project Manager, Administrator, Azure Migration Manager
Conen Group
- Assessment of current infrastructure
- Introduction of Dynamics 365 and Office 365
- Data migration and system integration
- Monitoring project schedules and budgets
- Implementation of Intune and security compliance
- Encryption review and conceptualization
- Azure cloud services implementation
- Exchange security reviews
- Training for O365 applications
- Network monitoring and troubleshooting
Sep 2021 - Oct 2021
2 monthsImplementation Manager, SCCM Project Lead
Aida
- Implementation of SCCM
- Planning of Azure and Intune deployments
- MFA and Azure Defender configuration
- Intune hybrid software packaging
- Process management and project leadership
Mar 2021 - Sep 2021
7 monthsImplementation Manager, Administrator
Sport Five
- Administration of Active Directory and Azure AD
- Exchange administration
- Intune configuration
- Creation of security concept based on AIP
- OneDrive and Azure cloud services integration
- Fault and root cause analysis
Jan 2020 - Sep 2021
9 monthsActive Directory & Exchange Architect
Airbus/Bundeswehr/Nato
- Analysis of Exchange environment
- Multi-layer encryption
- Training of IT staff
- Creation of training videos
Jan 2020 - Mar 2021
3 monthsAdministrator, Intune Rollout Manager
Rewe Group
- Active Directory and Exchange administration
- Azure cloud services implementation
- Network documentation
- VMware Workspace ONE interface for Android, iOS
May 2020 - Dec 2020
8 monthsHybrid
Project Lead, MDM Consultant
IAB Communications GmbH
- Active Directory and Azure AD administration
- Implementation of Intune and hybrid Azure
- Dynamics 365 and Office 365 integration
- Troubleshooting and DNS analysis
Apr 2019 - May 2020
1 year 2 monthsHybrid
Project Lead, MDM Consultant
Eisenbahn Bundesamt
- Consulting on management processes
- Implementation of Office 365 and hybrid Intune
- Planning of server landscapes
- Introduction of Microsoft Teams
Mar 2019 - Apr 2019
2 monthsIncident Manager
Innogy
- Consulting on problem management and quality assurance
- Further development of Salesforce processes
- Integration of email functionality into Salesforce
Dec 2018 - Mar 2019
4 monthsIncident Manager
iZettle
- Incident classification
- Exchange administration
- Network troubleshooting
Sep 2018 - Dec 2019
4 monthsRollout Manager
Robert Half
- Installation of clients
- Development of security processes
- Distribution of permissions in Active Directory
Jun 2018 - Sep 2018
4 monthsRollout Manager
Robert Half
- Installation of Windows 10 clients
- Cross-site rollout planning
- Management of user and group policies
Apr 2018 - Jun 2018
3 monthsIdentity & Access Management, Project Coordination
Goetzfried / Bundesagentur für Arbeit
- Creation of security groups and permission objects
- SQL reporting
- Automation scripts for user creation
Jun 2017 - Sep 2017
4 monthsTeam Lead User Management
b.power / Thyssenkrupp
- Creation of permission groups and master groups
- Dynamics system maintenance and reporting
- License management
Jul 2016 - Jun 2016
Incident Manager
Altran / Telekom
- Network structure troubleshooting
- System training
- Creation of automated scripts
Jan 2015 - Jul 2016
7 monthsRollout Technician / IT Supporter
Robert Half
- Installation of Microsoft Surface Pro 3 devices
- Management of user and group policies
Aug 2015 - Oct 2015
3 monthsCall Center Agent / IT Support
Gevecom
- Script troubleshooting
- Linux user account management
- Telephone software administration
May 2015 - Jul 2015
3 months1st- & 2nd-Level Support
Emagine / Gft
- SCCM update management
- Dynamics data maintenance and troubleshooting
- Management of iOS and Android device users
Dec 2014 - May 2015
6 monthsTechnical Support
Robert Half / Celes Systems
- Installation of thin clients, notebooks, and PCs
- Creation of Excel data sheets
- Active Directory group management
Oct 2014 - Dec 2015
3 months1st-Level Supporter (UHD)
Sievers SNC Mitte
- User and group management with Active Directory
- ITIL-based ticket handling
Apr 2013 - Dec 2014
9 monthsRollout Supporter, System Administrator
Schufa Holding AG
- Hardware rollout
- Installation of thin clients via SCCM
- Documentation for user training
Languages
German
Native
English
Advanced
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