Recommended expert

Andreas Eckert

IT Services - Support & Automation

Andreas Eckert
Nortrup, Germany

Experience

Sep 2025 - Present
5 months
Oberhausen, Germany

IT Services - Support & Automation

zunicode GmbH

  • Handling and prioritizing incoming tickets in 1st and 2nd level support
  • Assisting with setup, maintenance, and administration of Mattermost including playbooks
  • Managing and basic administration of Docker containers and Apache web servers
  • Supporting the operation of Ubuntu and Windows server systems
  • Documenting support processes and solutions in the ticket system (Zammad / Mattermost)
  • Communicating with customers via email and phone to log issues and coordinate solutions
  • Technologies used: Mattermost, Docker, Apache2, Ubuntu Server, Windows Server, Zammad, n8n, Bash, PowerShell, Ansible, ITIL processes, Microsoft
Aug 2025 - Feb 2026
7 months
Gescher, Germany

IT Cloud Migration & Platform Operations

group24 AG

  • Migration of backend applications to the Microsoft Cloud (Azure / Microsoft 365)
  • Further development and optimization of the Azure platform (IaaS, PaaS, SaaS) to improve performance and security
  • Administration and operation of Microsoft 365 services including Azure AD, Entra ID, Exchange Online, Intune, and Azure Virtual Desktop
  • Automation of operational and deployment processes using PowerShell and Azure CLI
  • Conducting user and performance tests for quality assurance and system stability
  • Creating and maintaining system and application documentation according to internal compliance standards
  • Advising on architecture concepts, network configurations (IP, routing), and security designs in hybrid cloud environments
  • Technologies used: Microsoft Azure, Entra ID (Azure AD), Microsoft 365, Azure Virtual Desktop (AVD), Intune, PowerShell, Azure CLI, Conditional Access, MFA, Windows Server, Exchange Online, SharePoint Online, Veeam Backup, Security & Compliance (BSI / GDPR)
Jul 2025 - Present
7 months
Berlin, Germany

Infrastructure Modernization and Automation

Bundesanstalt for den Digitalfunk

  • Migration of the internal knowledge platform from Jira to MediaWiki (planning, data migration, user structure)
  • Further development and modularization of existing Ansible playbooks to automate infrastructure tasks
  • Administration and expansion of the Linux-based server landscape (Fedora, RHEL)
  • Planning, operation, and optimization of a Proxmox virtualization environment including Proxmox Backup Server
  • Consolidation and strategic expansion of existing applications and tools to increase efficiency
  • Technical consulting for integrating Microsoft services (M365, Exchange, Azure AD) into a heterogeneous Linux environment
Feb 2025 - Aug 2025
7 months
Hamburg, Germany

IT Services - Consulting and Integration

Schilderdienst Schadhauser

  • Implementation and optimization of Microsoft 365 DNS configurations for a stable and secure environment
  • Strategic consulting on Microsoft 365 solutions and their benefits for the company
  • Analysis and optimization of internal business processes through targeted use of Microsoft 365 tools
  • Development of a customized Microsoft 365 deployment concept for process automation and efficiency gains
  • Consulting and execution of the migration from Google Workspace to Microsoft 365, including data transfer and user management
  • Advising on best practices for data migration to ensure a smooth and secure transition
  • Consulting and planning of a backup strategy to ensure data integrity and recoverability
  • Management of Entra ID (Azure AD), including user/group control, Conditional Access, and MFA for Microsoft 365
  • Technologies used: Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams, Bookings), Google Workspace (Gmail, Drive, Calendar, User Management), Entra ID (Azure Active Directory) with Conditional Access and Multi-Factor Authentication (MFA), backup strategy (Veeam)
Nov 2024 - Apr 2025
6 months
Bochum, Germany

External - Deputy IT Manager

Procivitate gGmbH

  • Coordination and management of IT projects in close collaboration with external stakeholders and internal teams
  • Regular reporting and communication with decision-makers, including progress and risk analyses
  • Advising executives on IT strategies and governance policies, and their implementation in business processes
  • Compliance management for GDPR and GoBD, including policy development and audit preparation
  • Continuous security assessments and optimizations to adapt to current threat scenarios
  • Project management and coordination of IT security measures to secure IT infrastructure, cloud services, and migration to Microsoft Azure
  • End-to-end project control of the Microsoft 365 suite, including implementation, security, and governance
  • Technologies used: Microsoft 365 Suite (Exchange Online, SharePoint, OneDrive, Teams, Security & Compliance Center, Purview), Microsoft Azure (cloud migration, Azure security), Entra ID (Azure Active Directory) governance, user and group policies, Microsoft security tools (Defender for Cloud, Defender for Office 365), compliance frameworks: GDPR, GoBD, security standards: BSI IT Baseline Protection, CIS Benchmarks Level 1
Oct 2024 - Jun 2025
9 months
Wiesbaden, Germany

CI / CD Engineer

ITZBund

  • Orchestration & job management for efficient control of IT processes & workflows
  • Source code management using version control systems to ensure code integrity & traceability
  • Task, project & knowledge management to optimize team collaboration & documentation
  • Automation & configuration management for a standardized & scalable IT infrastructure
  • IT process automation through integration & optimization of CI/CD pipelines & script-based solutions
  • Creation & maintenance of technical documentation to ensure best practices & knowledge management
  • Python scripting for module development, including automation & extension of existing systems
Jun 2024 - Present
1 year 8 months
Bochum, Germany

Systems Engineer

Procivitate gGmbH

  • Development & implementation of security strategies in Microsoft 365 to secure Microsoft Azure cloud infrastructure
  • Consulting, consolidation & implementation of endpoints & IT components for a robust & scalable IT environment
  • PowerShell scripting for automation & fulfillment of individual requirements in Microsoft 365 & Windows environments
  • Expert consulting for Exchange Online & SharePoint Online, including migration, administration & optimization
  • Compliance management in Microsoft 365 according to GDPR & GoBD, including security policies & audit concepts
  • Continuous security assessments & optimizations to adapt to current threat scenarios
  • Hardening of Office 365 according to established IT security frameworks (e.g., CIS, BSI IT baseline)
  • Planning, configuration & management of UniFi networks (Ubiquiti), including wireless controllers & switches to implement stable & scalable network environments
  • Technologies used: Microsoft 365 Security (Exchange Online, SharePoint Online, OneDrive, Compliance Center, Purview), Microsoft Azure Security & Cloud Services, Entra ID (Azure Active Directory) with Conditional Access & MFA, PowerShell scripting for automation, security frameworks: CIS Benchmarks, BSI IT baseline, compliance management: GDPR, GoBD, Ubiquiti UniFi network environments (wireless controllers, switches)
Apr 2024 - Present
1 year 10 months
Cologne, Germany

Systems Engineer, consulting

Euratraders GmbH

  • Consulting, consolidation & implementation of IT solutions to optimize the system landscape
  • Planning & implementation of NAS solutions for scalable & secure storage infrastructures
  • Development & introduction of new web platforms, including system architecture & deployment
  • Execution of domain & email migrations, including data transfer & configuration management
  • Integration & migration of Linux operating systems, including optimization & security concepts
  • IT troubleshooting & error analysis to ensure a stable system environment
  • Implementation & configuration of Nextcloud for powerful collaboration solutions
Jun 2022 - Jul 2024
2 years 2 months
Wiesbaden, Germany

System Engineer Application Operations

ITZBund

  • Supporting new IT projects with a focus on building and delivering infrastructure according to BSI IT baseline
  • Analysis, planning & implementation of infrastructure requirements for application operations as part of project-based integrations
  • Setup, configuration & operation of web services and application servers, including Apache2, Wildfly, Tomcat & JBoss
  • Bash scripting & automation to solve individual requirements and support system operations
  • Ensuring security-compliant system configurations according to internal IT security guidelines and BSI security modules
  • Administration & operation of Linux servers (RHEL & SUSE Linux Enterprise Server) within the system landscape
  • Planning & execution of migrations from SUSE-based systems to Red Hat Enterprise Linux (RHEL)
  • 2nd-level support in Linux server environments, including ticket handling, error analysis & sustainable problem resolution
Jul 2021 - Present
4 years 7 months
Wiesbaden, Germany

Systems Engineer

System Vertrieb Alexander GmbH

  • Analysis, design & implementation of product suite requirements to optimize the IT environment
  • Consulting, coordination & consolidation of IT systems & components in the areas of infrastructure, organization & control
  • Integration & migration of infrastructure components & network services, including Exchange, file & domain migrations
  • Development & implementation of customized software solutions for process automation & efficiency improvement
  • Creation & maintenance of technical documentation for sustainable IT administration
  • IT project management & control of end-to-end migration projects
  • Integration & migration of Linux operating systems & solutions, including optimization & hardening
  • 2nd & 3rd level support for Linux environments, error analysis & troubleshooting
  • Installation & management of Proxmox Backup Server
  • Successful implementation & management of Isilon storage systems to optimize data management & storage
  • Management & optimization of virtualization environments with Linux & KVM
  • Remote support & error analysis
  • Project control & coordination of IT infrastructure to ensure smooth IT operations
Feb 2021 - Aug 2021
7 months
Essen, Germany

Systems Engineer & Project Management

InCase Handelsgesellschaft mbH

  • Digital Transformation: Implementing digital workplace tools (Office 365) to increase efficiency and improve collaboration.
  • Data Migration: Preparing and securely migrating data to SharePoint Online and file servers.
  • SharePoint Development: Creating and designing SharePoint sites to optimize user experience and information management.
  • Process Management: Participating in daily meetings with C-level managers to optimize business processes.
  • User Training: Training end users in SharePoint, Microsoft Teams, and OneDrive for Business to promote technology adoption.
  • Exchange Migration: Leading the migration from Exchange On-Premises to Exchange Online to modernize the email infrastructure.
  • Microsoft Bookings Consulting: Advising on integrating Microsoft Bookings into SharePoint and websites to leverage digital resources.
  • Microsoft Stream Conceptualization: Developing concepts for using Microsoft Stream to improve internal communication.
  • Administration and support of Cisco Meraki network infrastructures, including setting up access points, switches, and firewalls via the cloud-based dashboard, and implementing security policies and site connections.
  • MDM Solutions: Setting up Microsoft Intune for mobile device management to improve data security.
  • Support: Providing first- and second-level support to quickly resolve issues for IT users.
  • Managing Entra ID (Azure AD), including user/group management, Conditional Access & MFA for Microsoft 365.
  • Technologies used: Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive, Bookings, Stream), Exchange On-Premises -> Exchange Online migration, SharePoint Online (sites, design, document management), Microsoft Intune (MDM solution), Entra ID (Azure AD) with Conditional Access & MFA, Cisco Meraki (access points, switches, firewalls, cloud dashboard), first- & second-level support tools (vendor-neutral).
Jan 2021 - Mar 2021
3 months
Erkrath, Germany

Systems Engineer

BiolytiQs GmbH

  • Server Migration: Successfully migrated an SBS 2008 server to Windows Server 2019, implementing network services such as DNS, DHCP, and file services.
  • Office 365 Integration: Implementing AD Connect for domain synchronization to enable single sign-on (SSO) between on-premises and Office 365.
  • Microsoft Flow Consulting: Optimizing workflows by advising on automation with Microsoft Flow.
  • Backup Management: Installing and configuring Veeam Backup & Replication; regularly validating backup jobs and recovery processes to ensure data integrity.
  • NAS Integration: Integrating a Synology NAS server to improve storage solutions and simplify data access.
  • User Training: Training employees in Microsoft Teams to increase collaboration and communication.
  • Managing Entra ID (Azure AD), including user/group management, Conditional Access & MFA for Microsoft 365.
  • Deploying, managing, and administering Sophos Firewall, Managed Detection and Response (MDR), and endpoint security solutions.
  • Technologies used: Windows Server 2019 (DNS, DHCP, file server), SBS 2011 (DHCP, DNS, file server), Active Directory & AD Connect (SSO with Office 365), Office 365 (Teams, Exchange Online, SharePoint Online), Veeam Backup & Replication, Synology NAS, Entra ID (Azure AD) with MFA, Sophos Firewall, Sophos MDR, Sophos Endpoint Security.
Jul 2020 - Aug 2021
1 year 2 months
Mettmann, Germany

Senior Systems Engineer | IT Pre-Sales | Project Manager

MAIT Germany GmbH

  • Analyzing, planning, and implementing product suite requirements to optimize IT processes.
  • Consulting, coordinating, and consolidating IT systems & components (IT infrastructure, organization & management).
  • Integrating & migrating infrastructure components & network services, including Exchange, file, & domain migrations.
  • Creating technical documentation & developing training and presentation materials for knowledge transfer.
  • Migrating & integrating on-premises solutions into Microsoft 365, including strategic implementation.
  • Building intranet & team sites and integrating them into Microsoft Teams to create a digital workplace.
  • Providing 2nd & 3rd-level support for Windows & Linux environments, including fault analysis & troubleshooting.
  • Migrating from Arcserve to Veeam Backup to improve data backup and recovery processes.
  • Project control & coordination of IT infrastructure projects in close cooperation with clients.
  • Technologies used: Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Compliance Center), Exchange, file servers, domain migrations, intranet & team site development, Windows & Linux (2nd & 3rd-level support), backup solutions: Arcserve -> Veeam Backup migration, documentation & presentation tools (vendor-neutral).
Feb 2019 - Jun 2020
1 year 5 months
Cologne, Germany

Junior IT System Administrator

Greenpocket GmbH

  • Developing and integrating product suite requirements.
  • Purchasing, managing, and providing IT systems and components.
  • Installing, maintaining, automating, and deploying heterogeneous IT systems.
  • Creating technical documentation.
  • Integrating and administering collaboration and developer services (GitLab, Mattermost, Jira, Confluence).
  • Supporting MS Active Directory, DHCP, and DNS.
  • Implementing and managing Veeam Backup.
  • Managing and configuring pfSense firewalls.
  • Technologies used: Microsoft Active Directory, DHCP, DNS, Veeam and Borg backup, pfSense firewall, collaboration & DevOps tools: GitLab, Mattermost, Jira, Confluence, automation & deployment (OPSI, Ansible, WSUS).
Feb 2018 - Jan 2019
1 year
Cologne, Germany

IT System Administrator

Another Monday

  • Planning, designing, & integrating holistic IT infrastructures to optimize business processes.
  • Procurement, management & provisioning of IT systems & components for an efficient IT environment.
  • Installing, maintaining & administering heterogeneous IT systems & cloud services (on-premises & hybrid environments).
  • Creating & maintaining technical documentation to ensure transparency & traceability.
  • Integrating & administering collaboration & development platforms as well as cloud services.
  • Providing in-house support & technical assistance for seamless IT usage.
  • Hands-on experience with migrations, transitions, and operation of Sophos firewall systems, administration of the security endpoint solution.
  • Technologies used: heterogeneous on-premises & hybrid IT systems (Windows + Linux), Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Compliance Center), collaboration & development platforms (Jira, Confluence, Git), Sophos firewall systems & Sophos Endpoint Security.
Aug 2017 - Jan 2018
6 months
Bad Homburg, Germany

System Integrator

UHER Electronic GmbH

  • Planning, provisioning & integration of custom software components for tailor-made IT solutions
  • Installation, configuration & management of Microsoft products as well as Linux distributions (Red Hat, Ubuntu & other derivatives)
  • Implementation & operation of Nagios monitoring systems for proactive system monitoring
  • Integration & optimization of search engine solutions (ELK stack, Solr) for efficient data analysis and indexing
  • Creation & maintenance of technical documentation to ensure transparency & maintainability
  • Version control with Git & SVN for efficient management of development processes
  • Packaging for Linux distributions, including customization & deployment
  • Firewall integration & management to secure the IT infrastructure
Aug 2014 - Jul 2017
3 years
Cologne, Germany

IT Specialist in System Integration (Apprenticeship)

UTS innovative Softwaresysteme GmbH

  • Planning & provisioning of server and client systems for a stable and efficient IT infrastructure
  • Consulting & design of network infrastructures, incl. security and performance optimization
  • Installation, configuration & management of Microsoft products & Linux distributions
  • Implementation & operation of in-house monitoring solutions for system monitoring
  • Data center support & maintenance for a reliable IT environment
  • Creation & maintenance of technical documentation for smooth processes & knowledge management
  • Management & handling of support requests via the OTRS ticket system
  • Execution & coordination of Office 365 migrations, incl. user management & security settings
  • Technologies used: Microsoft server & client products (WSUS, SCCM, DNS, DHCP, Active Directory), Linux distributions (Ubuntu, CentOS), OTRS ticket system, in-house monitoring solutions (Check_MK), customer Office 365 migrations, data center operations (server/storage, Dell)

Summary

Over 8 years of experience in planning, implementing, and securing modern IT infrastructures with a focus on Microsoft 365, Windows Server, and Entra ID (Azure AD). Specialized in cloud integration, automation with PowerShell, endpoint security, and compliance with GDPR, GoBD, and NIS2. Experienced in building scalable hybrid environments, migrations (e.g. Google Workspace, Exchange), backup strategies (Veeam, Arcserve, Synology), and KVM-based multi-tenant workstations. Confident in heterogeneous networks with extensive consulting and project experience in mid-sized businesses.

Skills

Microsoft & Cloud

  • Microsoft 365
  • Entra Id (Azure Ad)
  • Intune
  • Exchange Online
  • Sharepoint Online
  • Onedrive
  • Conditional Access
  • Mfa
  • Microsoft Teams
  • Power Platform
  • Microsoft Azure
  • Purview
  • Microsoft Defender

Scripting & Automation

  • Powershell

Server & Infrastructure

  • Windows Server (Incl. Dns, Dhcp, Ad)
  • Hyper-v
  • Synology Nas
  • Veeam Backup
  • Arcserve

Security & Compliance

  • Gdpr
  • Gobd
  • Nis2

Network / Firewall

  • Ubiquiti
  • Mikrotik
  • Cisco Meraki
  • Datto
  • Sophos
  • Opnsense

Soft Skills

  • It Consulting
  • Training
  • Project Management

Os & Infrastructure

  • Rhel
  • Ubuntu
  • Suse
  • Debian
  • Centos
  • Proxmox
  • Kvm
  • Vmware
  • Isilon

Application

  • Tomcat
  • Jboss
  • Wildfly

Web Services

  • Nginx
  • Apache2

Scripting & Automation

  • Bash
  • Python
  • Ansible

Ci/cd

  • Ci/cd
  • Git
  • Jenkins

Monitoring & Logging

  • Nagios
  • Elk-stack
  • Zabbix
  • Check Mk
  • Prometheus
  • Grafana

Security & Backup

  • Bsi It Baseline Protection
  • Firewall Concepts
  • Veeam
  • Sophos
  • Opnsense
  • Security Hardening
  • Cis Benchmark

Soft Skills

  • Project Management
  • Documentation
  • Communication
  • It Consulting

Languages

German
Native
English
Elementary
Spanish
Elementary

Education

Aug 2014 - Jul 2017

UTS Innovative Softwaresysteme GmbH

IT Specialist in System Integration · Cologne, Germany

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