Bent-Ove Gütz
System Integrator KMS
Experience
System Integrator KMS
Soorce Professionals GmbH
- Installation and maintenance of communication systems on marine vessels
- Advanced security checks
- Setup of cluster environments using VMWare ESX servers, DataCore and Dell hardware
Training to become a certified Linux Engineer (LPIC-1 and LPIC-2)
alfatraining GmbH
- LPIC-1 certificate as Linux system administrator: architecture, installation, configuration and maintenance, common GNU and Linux commands, access permissions and system security, user management, backup and recovery, shutdown and reboot
- Advanced Linux system administration: boot process, kernel, maintenance, block storage and file systems, advanced network and authentication features, system security, firewalls, VPN, installation and configuration of basic network services and file storage, automation and scripting
- LPIC-2 certificate as Linux Engineer: capacity planning, Linux kernel, boot process, file system and devices, advanced storage management, network configuration, system maintenance, domain name server, HTTP services, shared file access, network client management, email services, system security
ITMO Manager
Akra GmbH
- Overhaul of the Atlassian Confluence environment for Hapag Lloyd AG in Hamburg
- Application support for the CAPSTAN application
- Vendor management
- Onboarding of a new Marine Operations team in Gdańsk, Poland
- Support of stowage processes
- Technology: Atlassian Confluence, Windows Server 2019, CAPSTAN application, EDIFACT, BAPLIE, COPRAR
IT Manager
ecovium Holding GmbH
- Technical and functional support for the Norderstedt location
- Supporting users with technical questions
- Performing onboarding and offboarding processes
- Hardware ordering and vendor management
- Certificate management
- Project lead of the working group "Ticket system 1.0 - Jira Service Management"
- Technology: Windows 10, Windows 11, Windows Server 2012–2019, Active Directory, GPOs, DNS, user management, Atlassian JIRA Service Management
System Engineer
INFODAS GmbH
- Planning, installation and configuration of IT infrastructures and networks in marine environments
- Consulting on the further development of software for vehicles and cabins
- Support for the acceptance of customer-specific IT environments in mobile communication solutions using in-house software
- Advice on hardware and software use
- Technology: home office, SDOT servers, genugate firewall systems, Linux, network systems on marine vessels and Bundeswehr vehicles, SÜ2 security audit
Application Support Specialist
Dataport AöR
- Monitoring of RSODB/Edge servers
- Coordination of internal and external service providers
- Support in creating operations documentation
- Technology: Home office, Citrix, SUSE SLES, Windows Server 2008–2016, BMC Remedy, SÜ1 security clearance
IT Consultant at Laatzen location
Aventics GmbH
- Local desktop site support and collaboration with international locations
- Technical contact for departments
- Migration from Windows 7 to Windows 10
- Technology: Windows 7, Windows 10, Dell hardware, Windows Server 2008–2016, Active Directory, Cisco Jabber, ServiceNow, Ivanti software distribution
Icinga Migration Consultant
BTC Business Technology Consulting AG
- Setup and customization of monitoring checks for internal and external customers on Linux and Windows operating systems
- Handling of configuration files and incident reports in the ticket system
- Reviewing and adjusting check scripts using BASH and Python
- Configuring monitoring and alerting classes in Icinga Director
- Technology: Red Hat Linux, Solaris, Windows Server 2008–2012, GIT, Icinga, Icinga 2, Icinga Director, Omnitracker ticket system, vim, Atlassian Confluence, CMDB
SPOC Support in the Operations Department
Otto GmbH & Co. KG
- Handling incidents and service requests from development teams
- Linux server administration and setup of user accounts in AWS
- Monitoring of the Otto shop and initiating emergency processes
- Tool-based server provisioning
- Configuration of JSON and YAML configuration files
- Technology: Red Hat Linux, Atlassian JIRA, Atlassian Confluence, TXP and JIRA ticket systems, Amazon Web Services, Puppet, EPE, MongoDB, GIT & GitLab, Jenkins, Docker, Mesos, VMWare vCenter, Graphite, Grafana, Icinga, LDAP, cloud, agile working methods (SCRUM, Kanban)
1st-Level Support
BIT-Ehlers
- Setup and daily operations of 1st-level support
- Monitoring and maintenance of customer environments
- Creation of documentation
- Technology: Autotask Endpoint Management, Veeam, Windows 7, Windows Server 2003–2012
2nd-level support GLOBE
Hamburg Süd KG
- Application support and 2nd-level support
- Monitoring interfaces and message queues
- Business analysis of the involved processes
- International roll-out support
- Technologies: EDIFACT, GLOBE application, Omnitracker ticketing system, HP-ALM, ClearQuest, TIBCO
2nd-level support myOVB
NordSoft EDV Unternehmensberatungs GmbH
- Incident handling and analysis
- Documentation and data analysis
- User management
- Technologies: myOVB, Windows Server 2008, OTRS ticketing system, Active Directory
2nd-level support NOA
Otto GmbH & Co KG
- Incident handling and analysis
- Problem management and service requests
- Ticket dispatching and monitoring
- Technologies: Cherwell ticketing system, SUSE SLES, BMC monitoring tools, Oracle databases
Support in access administration
Wüstenrot & Württembergische AG
- Evaluation of various data sources and correlation using MS Access
- Data clarification
- Technologies: MS Access 2010, MS Excel 2010
Administration, coordination, 2nd-level support for Autista 9.5 and ePersonenstand (ePR)
Dataport AöR
- Interface between the ePR and Autista systems
- Data migration from Autista 8.3 to 9.5
- Deadline monitoring, coordination, and execution for Northern German registry offices
- Technologies: Windows Server 2003 R2, Windows Server 2008, Citrix XenApp, MS Terminal Server, Active Directory, Java, JBoss, SUSE Enterprise Linux, Oracle WebLogic
Migration from Windows Server 2003 to Windows Server 2008 R2
ISP Ingenieurgesellschaft Siebert Projektmanagement mbH
- Migration of a central domain and file server from Windows Server 2003 to Windows Server 2008 R2
- Permission management
- Consulting, planning and implementation
Network setup
Sonnenjoker Einzelunternehmung
- Requirements gathering in a small business
- Hardware procurement and implementation of a network structure
- Data backup and permissions
- Configuration of network services
- Technology: Standard PC and server hardware, Windows 7 clients, NAS
Project support for Identity Lifecycle Management
Vattenfall Europe GmbH
- Support in the database area and ticket processing (2nd-level support)
- Support for the migration of Active Directory environments
- Adjusting permissions and access rights
- Technology: MS SQL Server 2005, Active Directory, MS Identity Lifecycle Manager 2007, VBS, Omada, Remedy
IT consulting and network setup
MALO GmbH
- Requirements gathering and consulting for hardware procurement
- Creating process-oriented workflows
- Data migration
- Technology: Standard PC client hardware, NAS, Microsoft operating systems
Implementation of data backup and IT consulting
BUG Einzelunternehmung
- Requirements gathering and consulting for hardware procurement
- Hardware and software installation
- Creating process-oriented workflows
- Setup, configuration and implementation of a backup solution
- Technology: Standard PC client hardware, NAS, Microsoft operating systems, MS Office, industry-specific software
Detlef Hegemann GmbH
- Database development EVA: conceptualized and created a database to manage construction and spare parts
- Database development HERA: conceptualized and created a database to manage ship certificates
- Database development ZEUS: conceptualized and created a database to manage personnel data
- Technology: MS Access 2003, VBA
KAEFER Industrie GmbH
- Business process analysis for inventory management and development of a database structure for the complaint tool/inventory management
- Implemented the required features (MS Access 2003, VBA)
- Quality and process management consulting: requirements engineering and implementation into an IT-based solution
- Technology: MS Access 2003, MS Excel 2003, VBA
Consultant in Customer Solutions
Info AG
Assistant in assortment management
Tchibo direct GmbH
Temporary worker for Tchibo direct GmbH
Kelly-Services GmbH
Summary
- more than 16 years of experience as an IT freelancer in various project environments
- more than 10 years with Microsoft client and server environments
- more than 7 years of experience with Linux environments
- Linux system administration and engineering
- extensive hands-on experience in application support with Linux and Microsoft OS
- 1st and 2nd level support according to ITIL
- system and network administration
- communication and documentation
- project management and support
- experienced with various ticket systems
- IT support
- IT consulting
- IT advising
- customer contact
Skills
Os: Archlinux, Debian, Fedora, Red Hat, Sles, Bash, Windows Server, Windows Clients, Active Directory, Group Policy Objects, Windows 7, Windows 10
Virtualization: Proxmox Ve, Kvm/qemu, Vmware, Virtualbox, Hyper-v, Nextcloud
Tools: Rdp, Teamviewer, Putty, Bitwarden, Atlassian Jira, Atlassian Confluence
Monitoring: Icinga, Icinga 2, Nagios, Remedy, Checkmk, Otrs
Programming Languages And Scripting: Python, Bash
Databases And Formats: Oracle, Mysql, Mariadb, Yaml, Json, Edifact
Containers And Web Servers: Docker, Apache, Nginx, Tomcat, Jboss, Wildfly
Infrastructure: Backup, Routing, Switching, Storage, Hardware And Software
Work Methods And Methodologies: Process Analysis, Itil, Scrum, Kanban, Agile, Custom Software, Troubleshooting, Communication, Documentation, It Service Management, It Management, Management And Project Know-how, Project Experience As A Freelancer Since 2008, All-rounder/generalist
Industries: It Service, Commercial Enterprises, Public Sector, Shipping/container Logistics, Marine, Media, Software Vendors, Industry
Soft Skills: Communication, Experience, Flexibility, Process Competence, Vendor Management, Confident Presence, Business Skills, Project Experience, Coordination
Languages
Education
ÜAZ Elmshorn
Retraining · IT clerk · Elmshorn, Germany
University of Hamburg
Studies · History · Hamburg, Germany
Jahreszeiten-Verlag GmbH
Apprenticeship · Publishing clerk · Hamburg, Germany
Certifications & licenses
LPIC-2 Certificate as Linux Engineer
LPIC-1 Certificate as Linux System Administrator
Profile
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