Thomas Hartung - Project Manager & Tender Manager

Recommended expert

Frankfurt am Main, Germany

Experience

Sep 2023 - Dec 2023

4 months

Germany

Project Manager & Tender Manager

GEA Group AG

Implementation of an access control solution and creation of tender documents for a visitor management system.
As project manager, I am responsible for the successful implementation of a cloud-based access control system for two sites with approx. 4000 employees.
Responsible for the successful execution of the project.
Creating and aligning project plans and status reports with all stakeholders.
Preparing/coordinating initial effort or cost estimates and related planning for implementation of operational services.
Identifying interfaces.
Ensuring budget and schedule compliance.
As a tender manager / demand manager, the following specific tasks must be handled:
Analyzing potential vendors.
Eliciting requirements.
Creating and agreeing on the requirements catalog.
Developing an evaluation matrix.
Preparing the tender documents.

Jul 2023 - Present

2 years 7 months

Germany

Project Manager

Informations Technik Zentrum Bund

Building and migrating server environments in a security-relevant IT setting.
As a project manager following the V-model or Scrum, the following specific tasks must be handled:
Responsible for the successful execution of the project.
Creating and aligning project plans and status reports with all stakeholders.
Preparing/coordinating initial effort or cost estimates and related planning for implementation of operational services.
Identifying interfaces.
Ensuring budget and schedule compliance.
Interacting with internal departments to implement the project in a targeted way.

May 2022 - Jun 2023

1 year 2 months

Germany

Technical Solution Management / Demand Management

Informations Technik Zentrum Bund

Technical planning of proposals.
As a technical solution manager / demand manager, the following specific tasks must be handled:
Responsible for creating proposals for complex requests/solutions.
Preparing and aligning feasibility studies of technical solutions with a focus on IT operations.
Creating solution designs for technical solutions based on provided business requirements, focusing on IT operations.
Identifying deviations of designated IT solutions from the specified architecture standards and coordinating the expansion of standards or obtaining exceptions.
Coordinating the solution design with service owners.
Preparing/coordinating initial effort or cost estimates and rough planning for implementation of operational services.
Coordinating the solution design.

Oct 2021 - Nov 2021

2 months

Germany

Subsidiary Audit

ProSiebenSat.1 Media SE

The group implemented a documented internal control system so that the effectiveness of the system, which the supervisory board must monitor according to § 107 (3) sentence 2 of the Stock Corporation Act, can be demonstrated.
Responsible for the IT aspects of the audit.
Reviewing existing documentation.
Evaluating it and leading a final discussion on required actions.
Audit focused on IT governance, information security strategy management, access management, change, problem and incident management processes, system data backup & recovery, and IT security.

Oct 2020 - Dec 2022

2 years 3 months

Germany

Demand Manager / Carve-Out Manager

Operational Services GmbH & Co. KG / T-Systems

ICT services for statutory health insurance companies.
T-Systems, as the general contractor for an IT service provider of the statutory health insurers, operates the necessary IT environment with the following parameters: multiple data centers, ESX platform, approx. 14,000 virtual servers, approx. 1,100 physical servers, storage, SAP HANA instances, workplace services, directory services, print services, software and collaboration services, firewall & security.
Acting as a link between the customer and the delivery units.
Responsible for creating proposals for NSSR and CR from complex requests/solutions.
Coordinating analysis, proposal creation, and contracting.
Implementing the NSSR and CR as project manager up to acceptance.
Carve-out manager for the spin-off of a Telekom group subsidiary.
Deutsche Telekom and telecom provider Cellnex merged their radio towers in the Netherlands.
Due to the spin-off of a group subsidiary, T-Systems must make the following systems available to the buyer and ensure the technical transfer of a fully operational environment: multiple data centers, S/4HANA, Proflow, Imagemaster, firewall infrastructure.
Project manager for the implementation and delivery of a ready-to-operate IT infrastructure up to acceptance.

Jul 2020 - Aug 2020

2 months

Germany

Service Manager

Operational Services GmbH & Co. KG / Deutsche Telekom

Deutsche Telekom Smart Speaker.
This product is delivered as a speaker with a digital voice assistant.
It lets you control smart home components like lights, heating, or third-party services by voice.
Acted as the link between the customer and the delivery units.
Responsible service contact person.
Coordinated Priority 1/2 incidents and their resolution.
Coordinated changes and problems.
Conducted service review meetings.

Jun 2020 - Jun 2020

1 month

Germany

Consultant

Operational Services GmbH & Co. KG for Volkswagen Financial Service AG

Developed the concept/approach for a port-based VoIP solution.
The existing phone system (around 9000 extensions), including the contact center with voice portal, was to be replaced with a future-proof solution.
The goal was to draft a solution proposal focusing on a flexible phone system that also covers a one-number concept, including mobile phones and remote sites.
Created an outline of the approach.
Defined responsibilities.
Set the tender parameters.
Prepared an effort estimate for creating this tender.

Apr 2020 - Apr 2020

1 month

Germany

Audit Review of a Subsidiary

ProSiebenSat.1 Media SE

The group introduced a documented internal control system to demonstrate its effectiveness, as required by the supervisory board under § 107 III 2 of the German Stock Corporation Act.
Responsible for the technical IT content of the audit.
Reviewed existing documentation.
Evaluated them and held final discussions on required actions.
Audited IT governance, information security strategy management, access management, change, problem and incident management processes, system data backup & recovery, IT security.

Mar 2019 - Present

6 years 11 months

Frankfurt, Germany

Consultant / Auditor

Messe Frankfurt GmbH

Functional testing and acceptance of the EMA/ZUKO systems (intrusion detection and access control) in several exhibition halls.
Testing by manually triggering an alarm, checking the fault indicator in the Operation Security Center, and following the operating instructions.
Tests are done twice a year and documented in an acceptance report.
Reviewed documentation for the data center intrusion detection system.
Checked plausibility and accuracy of alarm/contact integrations into the EMA (intrusion detection), fully documented.
Created procedural instructions for the documentation and its alarm integrations.

Feb 2019 - Jul 2020

1 year 6 months

Germany

Tender Manager / Demand Manager

T-Systems / Volkswagen Financial Service AG

Client Management Service tender.
Based on analyzing previous results, documents, and various strategies in the context of client, mobile device, and print management, this service was to be turned into a managed service and tendered for other group companies.
Responsible for the technical management of the project up to operation.
Analyzed customer requirements.
Developed technical solution concepts and commercial setup.
Created the business case.
Took on subproject management roles.
Held status meetings with departments.
Led presentations and workshops.
Prepared the technical specifications including all necessary requirements.
Quality assurance, audit, compliance, SLAs, KPIs.

Sep 2018 - Present

7 years 5 months

Germany

Consulting Project / Consulting

One of the leading IT service providers for connectivity, cyber defense and virtual networking in Germany

Software-defined WANs.
Creating dynamic systems from static, heterogeneous networks.
Easy integration of new sites.
Easy integration of cloud providers.
Minimizing hardware by virtualizing devices.
Low installation effort.
Centralized control of network management.
High security.
White-label capable.
Introduction of our own SD-WAN product.

Jun 2018 - Jun 2018

1 month

Germany

Consultant

One of the leading providers of IT infrastructure and IT services in Germany

Creation of conceptual content for the implementation of a firewall cluster.
Security zones.
Object structures.
Request management.
Configuration and operational documentation.
Reporting.

Nov 2017 - Mar 2019

1 year 5 months

Germany

Service Delivery Manager / Service Manager

Operational Services GmbH & Co. KG / Deutsche Telekom

Deutsche Telekom smart speaker.
This product is offered as a speaker with a digital voice assistant.
Served as a liaison between the customer and the operational services delivery teams.
Responsible for technical supervision of the project through to operation.
Analyzed customer needs considering cloud service requirements (Azure and VMware).
Developed technical solution concepts and commercial arrangements in the form of proposals and statements of work.
Sub-project management functions.
Conducted status meetings with relevant departments.
Conducted presentations and workshops.
Created service handbook and operations manual.

Feb 2017 - Dec 2017

11 months

Germany

Overall Project Manager including Demand Management

Operational Services GmbH & Co. KG / End Customer - Confidential

Industry 4.0 in large mid-sized businesses: Digital transformation is not a trend but the logical next step in industrialization.
Adapting the IT infrastructure to increased needs: focus on core business, IT service operating models, SaaS, security, flexibility, supplier/partner integration, connection to standard cloud services (e.g. Azure).
Analyzed customer needs and developed technical solution concepts as well as commercial arrangements.
Assessed the feasibility of the current network infrastructure.
Created the technical project plan to implement the necessary requirements.

Nov 2016 - Nov 2016

1 month

Germany

Senior Network Consultant

Operational Services GmbH & Co. KG / End Customer - Confidential

Effort estimation for designing a network for the rollout of 145,000 Office 365 clients worldwide.
Compilation of customer requirements.
Consolidation of technical specifications and network loads.
Developing a proposal for migration/transition.
Effort planning / network load planning / migration planning.
Integration with cloud services.

May 2016 - Oct 2016

6 months

Germany

Bid-Manager / Demand Manager

Operational Services GmbH & Co. KG

Coordination of technical subprojects.
Compilation of customer requirements.
Consolidation of technical pre-qualification for subprojects.
Drafting a proposal for the overall solution.
Handling calculation / effort planning / business case for the entire project.
Coordination of approval procedures.

Feb 2015 - Dec 2015

11 months

Technical Project Manager

Leading international company in the communications industry (confidential)

Design and planning of a room-in-room project.
Implementation of security planning and technology.
Implementation of cooling, air conditioning and electrical planning.
Planning of network technology.
Reference size: 1.5 kW per sqm.
Scope of delivery: IT security room, air conditioning, fire detection, fire suppression system, UPS, modular construction.
Technical project manager for the implementation of the data center room.

Nov 2014 - May 2016

1 year 7 months

Hamburg, Germany

Consulting & Project Management

T-Systems International GmbH

Pre-gate parking in the Port of Hamburg.
Goal was to optimize processing of waiting trucks until unloading time.
Comprehensive video surveillance with requirements like: detecting free or occupied parking spaces, detecting cross-parked vehicles, detecting over-width vehicles, detecting when a truck disconnects its trailer.
Concept and planning of the project.
Planning of network technology.
Planning of camera locations, including camera masts.
Project management for implementation as technical project manager.

Sep 2013 - Dec 2014

1 year 4 months

Germany

Requirements Manager / Demand Manager

Federal authority – federal finance sector (confidential)

Preparation of a specification for the procurement of a data center.
Preparation of the data center relocation plan.
Development of a building security concept (infrastructural and technological).
Development of a strategy for using cloud services.
Concept creation/planning of emergency power (UPS) on the company campus.
Definition of measures for emergency power supply.
Definition of measures for physical protection (network, peripherals, UPS, video, access, fire, water, etc.).
Implementation of a building security system (BMS/GEMOS).
Implementation of a time tracking system (BMS).
Implementation of access control for data center and campus (BMS).
Preparation of a technical and organizational emergency plan.
Creation of the data center operations manual.
Preparation of required specifications and attachments for tenders.
Reference size: 3.6 kW per sqm.
Scope of delivery: IT security room, air conditioning, fire detection, fire suppression system, UPS, modular construction.

Jul 2013 - Aug 2013

2 months

Germany

Requirements Manager / Demand Manager

Federal authority – federal finance sector (confidential)

Development of a telephony concept focusing on replacing the existing ISDN phone system for about 1500 ports, considering SIP and NGN.
Identifying basics and requirements for the telephony system, LAN and SIP feed.
Creation of a target concept with various options to replace the existing telephony system.
Preparation of a technical requirements specification for a SIP telephony system tender, including service center and ACD.

Jan 2013 - Jun 2013

6 months

Germany

Requirements Manager / Demand Manager / Project Lead

Federal Agency – Federal Finance Sector (confidential)

Developed a SIP solution architecture including carrier connection, call center and customer site (SIP trunk) to migrate the service number (ISDN) to an IP-based concept (SIP).
Integrated into high-security network infrastructure (VPN tunnels and encryption) between sites and IVR/ACD.
Implemented redundant SIP converters and location-based service numbers.
Prepared the technical requirements document for the request for proposal.

Aug 2012 - Dec 2012

5 months

Germany

Project Lead

Federal Agency – Federal Finance Sector (confidential)

Developed a target/feasibility concept and conducted site analysis for alternative data center locations.
Created a draft plan for the target/feasibility concept.
Prepared the scope of work document for the additional high-security server room.
Reference size: 1.2 kW per m².
Scope of delivery: IT security room, air conditioning, fire detection, suppression system, UPS, modular construction.
Project lead for the subproject to upgrade the high-security server room.

Jan 2005 - Dec 2019

15 years

Germany

Consultant / Project Lead

Conference on Jewish Material Claims against Germany, Inc.

Continuous consulting and planning regarding Layer 2 and 3 site networking (LAN/MPLS/SD-WAN).
Implemented a centralized, highly redundant internet connection (HA – High Availability service).
Project lead for modifications related to circuit provisioning and implementation.
Advised on future requirements for software-defined WANs.
Technical project lead for implementing the (LAN/MPLS/SD-WAN) infrastructure.

Jan 2005 - Dec 2019

15 years

Germany

Technical Project Lead

Equinet Bank AG / Pareto Securities AS

Ongoing consulting and planning for Layer 2 and 3 site networking (LAN/MPLS).
Implemented a centralized, highly redundant internet connection (HA – High Availability service).
Technical project lead for the respective modifications related to circuit provisioning and implementation.
Implemented a highly redundant voice connection.

Jan 2004 - Dec 2006

3 years

Darmstadt, Germany

Consultant

Wella AG

Developed a high-availability connection concept for the existing fully redundant telephone system at the Darmstadt site.
Connection to the PSTN/ISDN network was set up using two carrier strategies (circuit and path-disjoint redundancy).

Technical Project Manager

The Nielsen Company

Ongoing consulting and planning for Layer 3 site connectivity (MPLS).
Implementation of a central, highly redundant internet access (HA – High Availability service).
Implementation of highly redundant phone connections at each site (HA – High Availability service).
Technical project manager for the various upgrade projects, ensuring timely delivery of circuits and services.

Summary

I have very extensive cross-functional know-how (more than 20 years) in the complex environment of the ICT industry. Since 2001, I have worked closely with well-known carriers in the ICT sector and thus have a solid expertise in site networking, voice connections, IP/LAN connections, data centers/cloud solutions and creating tenders.

To implement these projects effectively and successfully for the customer, project control/project planning of ICT projects is the most important component.

Skills

Areas Of Expertise

Data Center Planning > 15 Years
Security Infrastructure > 15 Years
Infrastructure / Site Networking > 20 Years
Ict Infrastructure & Cloud > 20 Years
Project Management > 15 Years
Demand Management > 15 Years
Security, Access Control & Video Surveillance Systems (Bms) > 15 Years

Technical Skills

Expert In Project Management
Senior In Ict Security Infrastructure & Cloud
Expert In Data Center Planning
Expert In Building Management Systems (Bms)
Senior Tender/demand Manager

Leadership Experience

Technical Leadership
Project Management
Staff Management

Other Areas

Planning Data Centers (Hoai Phases 1-9) Including Live Data Center Migrations
Network Infrastructure Topics Like Wlan, Lan, Wan, Sd-wan, Ethernet Networks, Ngn
Voip Voice Solutions (Pbx / Pstn / All-ip / Encrypted Voice)
Building Management Systems (Time Control, Heating/cooling Control, Fire Alarm, Video, Public Address, Emergency Call)
Security Infrastructure
Cloud Consulting
Building Server Environments/platforms