Ramy Saad

Coordination / Cut-Over Management Environment Renewal and Move to a New Data Center

Langerwehe, Germany
Experience
Jul 2023 - Sep 2024
1 year 3 months
Düsseldorf, Germany

Coordination / Cut-Over Management Environment Renewal and Move to a New Data Center

Vodafone D2 GmbH

  • Coordination of the move of two application environments to a new data center including OS upgrade
  • Clarification of environment requirements for development, test, and production
  • Coordination of building the new system landscape
  • Architecture alignment with vendors, coordination for license procurement, and definition of work packages
  • Coordination with development teams and delivery milestones
  • Planning of acceptance test strategy and go-live/cutover
  • Preparing weekly and daily status calls
  • Managing communication for the cross-functional project
Jan 2022 - Jun 2023
1 year 6 months
Germany

Project Lead Workplace and IT PMO – Platform Operations Stream (M&A Project)

Lanxess Deutschland GmbH

  • PMO for IT Operations workstream (50%)
  • Project lead for the Workplace sub-stream of an international merger project (50%)
  • Scope: 6 newly acquired sites, warehouse locations, approx. 550 new employees
  • Analysis of new workplace hardware needs
  • Analysis of client software requirements
  • Timeline alignment with dependent workstreams (network availability, test teams, server team, application teams)
  • Ordering new workplace hardware (desktop IP phones, desktop PCs, laptops, monitors, keyboards, mice, docking stations)
  • SoW alignment with external vendors on:
  • Data migration coordination with security and compliance teams (US and APAC to Europe)
  • Planning email migration in waves from old Exchange tenant to new using BitTitan
  • Outlook rollout from old to new environment
  • SharePoint migration from old to new environment
  • Site prep planning for on-site client staging (temp. SCCM distribution points) or alternatives (offline staging, shipping devices)
  • Client rollout (end user laptops & desktops, shared devices)
  • Telephony rollout
  • Planning migration of personal files to new environment while meeting security requirements
  • Planning field support during BAU phase
  • Planning password distribution and reset options during project phase
  • Preparing starter pack documentation and communication on using a virtual workplace (VDI) as temporary solution until end-user devices are delivered
  • Maintaining the workplace project plan
  • Preparing the weekly workplace status report
  • Planning decommission of old hardware
Nov 2021 - Feb 2023
1 year 4 months
Germany

Project Lead Connecting a New Office to IT in DE-Rosenheim (M&A Project)

Lanxess Deutschland GmbH

  • Coordination with telecom providers (Telefonica, Telekom), building management, and other partners
  • Ordering external support
  • Adjusting contracts between site and telecom providers
  • Preparing a fallback plan and risk mitigation options
  • Ordering new hardware
  • Planning VDI delivery for external partners
  • Planning laptop delivery for new internal staff
  • Onboarding new colleagues
  • Commissioning telephony setup rollout (softphone and IP desk phones)
  • Planning and tracking technical implementation
  • Handover to operations
Oct 2021 - Jan 2022
4 months
Germany

Project Lead Technical Office Move in Poland

Lanxess Deutschland GmbH

  • Coordination with telecom providers (Telefonica, Telekom), building management, and other partners
  • Ordering external IT support
  • Adjusting contracts between site and telecom providers
  • Planning technical switch-over date
  • Preparing a fallback plan and risk mitigation alternatives
  • Ordering new hardware
Feb 2021 - Aug 2022
1 year 7 months
Germany

Project Lead Chromeleon Server Farm Renewal

Lanxess Deutschland GmbH

  • Project initiation:
  • Gathering requirements
  • Preparing a high-level plan
  • Obtaining budget approval
  • Project setup
  • Ordering external support
  • Ordering new hardware, software/licenses
  • Budget planning
  • Planning and coordination of the migration
  • Decommissioning old hardware
Mar 2020 - Oct 2021
1 year 8 months
Germany

Project Lead IPANEMA Rollout to Over 90 Sites Worldwide

Lanxess Deutschland GmbH

  • Scope includes over 90 sites globally
  • Goal: implement smart routing using Ipanemas between sites and clients:
  • Hybrid WAN
  • Internet routing to zScaler Proxy services
  • Routing to Microsoft Azure Backup services
  • Hardware rollout planning
  • Coordination/planning of global network strategy including failover scenarios (multiple lines, resilient core components)
  • Coordination with vendor and other external support firms
  • Resolving dependencies with other complex network projects
  • Creating dependency plan in MS Project
  • Regular reporting to management
  • Preparing project change requests as needed
  • Budget planning
  • Planning individual migrations and downtimes (change request prep, dependency checks, cutover planning, rollback planning)
  • Planning decommission of old hardware and uninstalling unnecessary client software
Feb 2020 - Jul 2020
6 months
Germany

Project Lead Entrust Identity Guard Upgrade

Lanxess Deutschland GmbH

  • Project initiation:
  • Gathering requirements
  • Preparing a high-level plan
  • Obtaining budget approval
  • Project setup
  • Ordering external vendor support
  • Ordering new hardware
  • Planning and coordinating the upgrade
  • Decommissioning old hardware
Oct 2019 - Nov 2022
3 years 2 months
Germany

Non-SAP Cluster Project Lead (small projects)

Lanxess Deutschland GmbH

  • FIT Documentum Infrastructure – New Server Environment
  • APAC WAN Standardization
  • Moby Check for Maintenance - POC
  • Safety Systems SOL Nantong Plant - Implementation
  • AMANA Software GTC – Test and Prod Environment
  • Country-by-Country Report – SW Implementation
  • K3 Bundesbank Report – SW Implementation
  • LIMS Implementation Kallo - Infrastructure
  • LIMS Implementation Lillo – Infrastructure
  • Capstone Replacement PTSE – IT Coordination
  • CDS – Project HYDRIER – New Infrastructure Setup
  • LIMS_ELN Implementation – Infrastructure
  • Data Quality Server Setup
  • Finito-Rollout LXS Europe – Infrastructure Setup
  • Product Data Service Layer - Infrastructure Setup
Jun 2019 - Jan 2020
8 months
Germany

Technical Coordination Move of non-SAP Applications to a New Data Center

Lanxess Deutschland GmbH

  • Scope includes over 350 applications
  • Main goal: migrate all applications to new infrastructure in central data center
  • OS and database version upgrade or switch (to Windows Server 2016 and MS-SQL Server 2016)
  • Evaluating switch from Oracle to MS-SQL
  • Organizing project kickoffs
  • Analysis of all in-scope applications
  • Planning individual migrations / cutover planning including rollback
  • Hardware ordering and build monitoring
  • Preparing firewall communication
  • Partial coordination of individual migrations/cutovers
  • Decommissioning old hardware
Mar 2019 - May 2019
3 months
Düsseldorf, Germany

Scrum Master DRM Project

Vodafone D2 GmbH

  • Setting up Kanban board
  • Creating Gantt chart
  • Organizing standard meetings
Dec 2018 - May 2019
6 months
Düsseldorf, Germany

Coordination Migration Project Windows 7 to Windows 10 for BICC Department

Vodafone D2 GmbH

  • Gathering requirements
  • Implementing temporary workarounds
  • Coordination with technical departments
  • Coordination with security team
  • Communication and internal alignment
  • Drive migrations
  • Requesting new firewall and NAT rules
  • Test coordination
Jul 2018 - May 2019
11 months
Düsseldorf, Germany

Project Lead Connectivity Project to a New Data Center

Vodafone D2 GmbH

  • Defining requirements
  • Initiating project per PPM process (G0, G1, G2, G5, G6)
  • Identifying implementation strategies
  • Reviewing cost estimate and approval of funds
  • Status presentation to stakeholders including risk assessment
  • Milestone tracking
May 2018 - Mar 2019
11 months
Düsseldorf, Germany

Project Lead Agile Transformation of BICC Main Department

Vodafone D2 GmbH

  • Organizing agile standard trainings for various sites
  • Introducing digital tools to support agile work (Jira plugins for planning, project management templates, digital Kanban board, …)
  • Setting up new agile workspaces
  • Organizing Agile Day as agile kickoff
  • Documenting agile practices
Jan 2018 - Apr 2018
4 months
Düsseldorf, Germany

Project Lead / Agile Project Management / Scrum-/Kanban Master for Household Matching Revamp

Vodafone D2 GmbH

  • Project lead in agile environment (Scrum and Kanban)
  • One of the first agile projects in BICC with technical teams
  • Project initiation
  • Creating user stories
  • Defining sprints
  • Daily stand-ups
  • Sprint planning meetings
  • Retrospectives
  • Presenting results to stakeholders
Oct 2017 - Dec 2018
1 year 3 months
Düsseldorf, Germany

Bucket PM in BICC Environment

Vodafone D2 GmbH

  • Preparing bi-monthly bucket steering committee
  • Monitoring ongoing projects
  • Aligning resource availability
  • Regular updates to bucket team (>50 people)
  • Weekly stakeholder updates
Jan 2017 - Oct 2017
10 months
Düsseldorf, Germany

Project Lead in BICC: Implementing New KPIs in DSL and Cable for Financial Controlling

Vodafone D2 GmbH

  • Project context: DWH, NGC
  • Leading project meetings, cross-site and cross-country teams
  • Coordinating business analysis, solution documentation, development, and implementation
  • Creating project plan
  • Escalating issues in project and line
  • Risk analysis and mitigation
  • Regular reporting to sponsor
  • Managing various departments and vendors
Jan 2016 - Nov 2016
11 months
Düsseldorf, Germany

Setting Up a PMO in BICC Environment

Vodafone D2 GmbH

  • Defining requirements for intranet portal (status reports, dashboards, risk assessments, analyses, …)
  • Building a PMO page in intranet (standards, templates, FAQ, …)
  • Defining project status reports
  • Automating dashboard creation and integrating KPIs
  • Creating interim reports in Excel until intranet solution is live
Apr 2015 - Mar 2017
2 years
Düsseldorf, Germany

Project Lead in BICC: Building a New Analytical Environment and Launching Multiple SW Pilots

Vodafone D2 GmbH

  • Project context: Teradata DWH, Aster (new), R/RStudio (new), Hadoop (new), appliance, ClintView (new), connecting systems for central data analysis (SNA, household matching, network KPIs, …)
  • Gathering requirements
  • Replacing old tools
  • Defining responsibilities (RACI)
  • Leading project meetings
  • Creating project plan
  • Escalating issues in project and line
  • Risk analysis and mitigation
  • Regular reporting to sponsor
  • Managing departments and vendors
Oct 2014 - Jun 2015
9 months
Düsseldorf, Germany

Project Lead in BICC: EPM Environment Upgrade

Vodafone D2 GmbH

  • Leading project meetings
  • Creating project plan
  • International environment (various OpCos)
  • Escalating issues in project and line
  • Risk analysis and mitigation
  • Regular reporting to sponsor
  • Managing various vendors
  • Resource management for project team
Oct 2014 - Mar 2015
6 months
Düsseldorf, Germany

Project Lead Central BICC Infrastructure Renewal including SAS Analytics SW Upgrade

Vodafone D2 GmbH

  • Leading project meetings
  • Creating project plan
  • Presenting initiative in various committees
  • Conducting feasibility and commissioning in different areas
  • Ordering vendor support
  • Coordinating script updates to new SAS Analytics version
  • Escalating issues in project and line
  • Risk analysis and mitigation
  • Regular reporting to sponsor
  • Managing vendors
  • Scheduling test runs and cutover (data migration, test runs, rollback)
  • Decommissioning old environment
Feb 2014 - Mar 2015
1 year 2 months
Düsseldorf, Germany

Team Internal Coordination

Vodafone D2 GmbH

  • Leading team meetings
  • Prioritizing tasks during peak times
  • Escalating internal issues to line management
  • Aligning and optimizing workflows
  • Assessing workload and effort within team
  • Helping hand over tasks to Indian colleagues
  • Team meetings and task prioritization with Indian teams
Oct 2013 - Apr 2014
7 months
Düsseldorf, Germany

Technical Contact for AD&M 2.0 Contract Negotiations and Renewals

Vodafone D2 GmbH

  • Participating in AD&M 2.0 contract presentation by VF-Global
  • Bringing TI requirements into renegotiations of AD&M contract between HP and VF
  • Analyzing technical changes from AD&M 1.0 to 2.0
Feb 2013 - Mar 2014
1 year 2 months
Düsseldorf, Germany

Technical Coordination of Data Center Relocation from Closing Site to Existing Data Center

Vodafone D2 GmbH

  • Cross-group coordination for infrastructure and deployment
  • Leading risk discussions and handover tasks to managed services or other teams, defining SLAs, creating work packages
  • Preparing budget and effort estimates
  • Supporting various overall project leads
  • Planning move activities for test and production systems (cutover planning)
Jan 2013 - Mar 2015
2 years 3 months
Düsseldorf, Germany

Cross-Project Coordination of Software Implementations, Releases and Interim Dates

Vodafone D2 GmbH

  • Coordinating internal and external vendors
  • Aligning needs with test teams
  • Planning go-lives across interdependent projects
  • Planning build of multiple test environments
  • Cutover planning including decision matrix for forward-fix or rollback
  • Coordinating deployment activities
  • Single point of contact for release go-lives from deployment area
Jul 2009 - Dec 2012
3 years 6 months
Düsseldorf, Germany

Technical Subproject Lead for Arcor Integration into Vodafone Group (Fixed Network Integration)

Vodafone D2 GmbH

  • Defining required hardware
  • Managing hardware orders
  • Building new access paths
  • Coordinating internal and external vendors
  • Presenting project results to management
  • Clarifying changed processes
  • Planning hardware moves to new sites
  • Aligning with other projects
  • Building new dev and test environment for various suppliers
  • Designing and commissioning new Arcor (VF-AG) access paths into Vodafone D2 networks
  • Technical subproject lead in outsourcing development to EDS/HP and IBM
  • Scheduling delivery and deployment windows
  • Contact for deployment subproject in large CPCOMv1 project
  • Implementation/cutover planning including decision matrix for forward-fix or rollback
May 2008 - Jul 2009
1 year 3 months
Düsseldorf, Germany

PMO / Technical Subproject Lead for AD&M Infrastructure Phase II Project

Vodafone D2 GmbH

  • In addition to tasks in “Project coordination for AD&M”:
  • Performing PMO tasks (minutes, invites, status overviews, reporting)
  • Later taking full technical subproject lead
  • Defining required hardware
  • Managing hardware orders
  • Building new access paths
  • Coordinating internal and external vendors
  • Presenting project results to management
  • Clarifying process changes
  • Planning hardware moves to new sites
  • Aligning with other projects
  • Organizing or commissioning trainings
Nov 2007 - Mar 2009
1 year 5 months
Düsseldorf, Germany

Project Lead for Implementing a Security Layer

Vodafone D2 GmbH

  • Goal: protect production IT environment from unauthorized access
  • Overall lead of ~40-person project
  • Setting up a PMO with 3 staff and delegating tasks
  • Project duration ~16 months
  • Defining requirements
  • Presenting requirements to management and securing funding
  • Coordinating software vendor and operator
  • Project budget planning
  • Phasing and timeline planning
  • Defining project milestones
  • Defining and ordering required infrastructure
  • Scope covers ~180 applications
  • Setting up 5 servers
  • Special commissioning of required applications/tools
  • Coordinating hardware and software vendors
  • Security audit by TÜV
Apr 2007 - Nov 2007
8 months
Düsseldorf, Germany

Project Coordination for AD&M (Application Development & Maintenance) Project

Vodafone D2 GmbH

  • Coordinating go-live of new product into production, granting external supplier access to test and production network, defining processes
  • Coordinating splitting an application and integrating into standard procedures (operations, 1st-3rd level support, test, implementation, …)
  • Supporting coordination to move entire dev landscape (~120 servers) to dedicated DMZ so dev can access post split
  • Coordinating analysis phase to secure production environment
  • Conducting effort estimations and resource procurement
  • Liaising with various vendors and departments (TBS Toolbox, EDS, in-house teams)
Apr 2006 - Apr 2007
1 year 1 month

Release Management / Version Management / Finding Coordination for T-Mobile NL

T-Systems GEI

  • Aligning findings (bugs found in test) with customer and dev team
  • Assigning findings to developers with deadlines
  • Implementing and executing system deliveries/builds
  • Admin and support of IBM Rational ClearCase (HP-UX, Linux, Windows)
  • Creating/extending automated builds based on version/change management
  • Process definition in T-Systems:
  • Analyzing existing dev processes and integrating into system landscape
  • Defining optimized process to simplify and separate tasks between projects and central EWU group
  • Database design/maintenance support for T-Mobile NL:
  • Admin of Clarify under UNIX (HP-UX, Solaris) and Windows NT
  • Adjusting Amdocs Clarify object schemas at DB level
  • Admin and deployment of ClearCase servers and clients, system admin HP-UX/Solaris, shell scripting
  • Configuring and admin of Amdocs Clarify 12 on Oracle
  • 2nd level support for production (Clarify)
  • Test coordination/documentation of Coremedia system for T-Mobile International:
  • Lead test team up to 5 people
  • Define and review acceptance test spec
  • Separate admin vs. user tasks
  • Create admin manuals and quick reference guides
  • Conduct system tests
  • Training prep and delivery for Coremedia internationally: training slides, handouts, conducting sessions
  • Skills: system delivery, version management, change management, finding coordination, problem tracking, Clarify, system docs, ATS, Oracle 8/9/10, Rational ClearCase, ClearQuest, ClearDDTS, Perl, Shell, Java, SW spec & design
Jan 2003 - Mar 2006
3 years 3 months
Düsseldorf, Germany

Project Coordination / Migration Planning / Implementation / Cutover Planning

Vodafone D2 GmbH

  • Creating migration strategies for operational takeover
  • Drafting migration plans including fallback strategies
  • Aligning concepts with business units, tech teams, and CAB
  • Presenting plans to management and migration stakeholders
  • Communicating and planning downtime considering business processes and markets
  • Coordinating migration team during cutover
  • Cutover planning including decision matrix for forward-fix or rollback
  • Risk assessment and mitigation
  • Maintaining communication between departments
  • Staffing and resource procurement
  • Liaising with various vendors (Amdocs, CGI/AMS, ModComp, in-house)
  • Conducting tests on backend (UNIX, DB) and frontend (CRM)
  • Single point of contact for other departments (marketing, sales, call center, front office ops, network ops, dev, overall project)
  • Subproject lead within operations implementation
  • Aligning dev, hardware suppliers, test, and operations teams
  • Managed planning and coordination for multiple infrastructure projects (servers, switches, firewalls, DB upgrades, middleware, Solaris), DWH environment, special SW projects, client software rollout to shops and dealers
  • Integrating projects into standard release upgrades
  • Change management:
  • Establishing change management dept for software changes
  • Defining “change management” and separating per ITIL
  • Technical implementation of web form for RFC tracking
  • Developing web tool for internal resource/order planning with system interfaces and automation (PHP-based)
  • Release management:
  • Defining processes for release management in ops dept
  • Providing documentation of projects in a release
  • Aligning projects for inclusion or decoupling in release
  • Risk assessment of release and projects
  • Technical planning and organization of release rollout
  • Defining milestones
  • War room concept (cutover planning):
  • Creating war room plan
  • Providing war room (coordination hub during go-live)
  • Creating communication matrix
  • Defining escalation procedures
  • Coordinating tool development for workflow support
  • Discussing fallback strategies
  • Agreeing risk assessments and measures
  • Introducing “stream” process vs. hotline
  • Intranet development:
  • Building new portal software with PHP, MySQL, JavaScript
  • Cross-department info sharing
  • Aligning content with departments
  • Consolidating info and reducing double work
  • Maintaining web-based migration monitoring tool during go-lives
  • Skills: PHP-Nuke, MySQL, PHP, Linux, PVCS, project/migration planning, cutover planning incl. rollback, failover implementation, MS Project, MS Office, change management, Remedy ARS, ADONIS, Lotus Notes
  • Project language: German/English
Oct 2000 - Mar 2001
6 months

Project Lead

Kabel Kerpen

  • Taking over software development for machine control system (BeKoS – Operations Communication System) in C under MS-DOS
  • Defining project team (dev, test, documentation)
  • Resource procurement (dev environment, offices, test systems)
  • Overseeing system documentation and quality assurance
  • Tracking milestones
  • Maintaining communication and info exchange (meeting moderation)
  • Team size: 6
  • Skills: project planning, team leadership
Feb 2000 - Dec 2002
2 years 11 months

Administration / Development / EWU (e-plus, T-Mobile, Vodafone, O2, Quam, Versatel Germany, Primacom, Multilink Geneva, …)

T-Systems GEI

  • Admin and commissioning of ~14 HP-UX servers and several Windows NT/2000 servers for telecom and insurance projects: installing/integrating Purify under HP-UX, makefiles, Samba, UNIX mail, volume groups, Perl and ksh admin scripts, kernel compiles, NFS
  • Performing backups with Legato Networker, user setup, custom server scripts, process monitoring, daily data center ops
  • Migrating dev environment to new hardware
  • Installing/admin of Oracle 7/8.x DBs incl. instance management and project-specific scripts (SQL/PL-SQL) and object schemas
  • Admin/support of Rational ClearCase (HP-UX, Windows)
  • Version upgrade of ClearCase VOBs and migration to new hardware
  • Building automated system builds based on version/change management
  • Admin of Clarify under UNIX (HP-UX, Solaris) and Windows NT
  • Installing stand-alone notebooks with NT, MS-SQL or Oracle, Clarify
  • Installing/configuring MS Terminal Servers for RAS
  • Installing ClearQuest with Oracle backend and NT frontend
  • Installing Clarify 7-11 on Oracle for HP-UX & NT
  • Planning and delivering internal training
  • Installing/commissioning Chordiant systems for dev and test
  • Setting up production environments
  • Implementing and conducting system deliveries/builds
  • Building company-wide knowledge management using Windows 2000 Index Service and MS Commerce Server as intranet
  • Implementing new software delivery procedures incl. version management with ANT and Perl
  • Setting up multiple BEA WebLogic servers/clusters (focus on resilience, performance, training 2nd-level support, docs, remote maintenance, customer deployments)
  • Third-level support for Mobile Number Portability / zMRDB central master routing DB
  • Firewall installation on NT and Red Hat Linux
  • OpenLDAP installation on Red Hat Linux
  • Evaluating and implementing intranet tools (search engines, Zope CMS, own newsgroups with MySQL), design and structure
  • Writing shell scripts for maintenance (HP-UX, Oracle) in ksh and Perl
  • Creating system docs and user training
  • Installing patches and software on HP-UX
  • Tuning HP-UX systems (kernel, vars, user mgmt, analysis)
  • Installing BEA Tuxedo 7.1 on NT with Clarify integration
  • Installing external RAID (HP Autoraid, Transtec)
  • Quality measures: reviewing docs, introducing electronic doc delivery, system docs/protocols, training, code reviews
  • Change management (defect tracking, software lifecycle)
  • Creating delta system deliveries
  • Spec/design reviews
  • Contributing to project management plan
  • Selecting and using support tools
  • Leveraging convergence with other projects
  • Projects: e-plus mobile (dev/version management in Clarify), e-plus, T-Mobile, Vodafone, O2, Quam (3rd-level support/dev for MNP master routing DB), Versatel Germany (dev/admin/version management Clarify), Primacom (dev/admin/version management Clarify port), Multilink Geneva (dev/admin/version management), BEN NL (version control/system build/app server Clarify), Ericsson Poland (version mgmt/admin/system build/installs Clarify), etc.
  • Skills: HP-UX, Linux, Solaris, Windows, Oracle 7/8.x, MySQL, Rational ClearCase, ClearQuest, ClearDDTS, C/C++, Perl, Shell, Windows scripting, BEA Tuxedo, WebLogic, Zope, Java, EJB, CGI, RSH, Samba, mailx, patches, Legato Networker, firewalls, docs, SW spec & design, intranet dev, search, system delivery, version mgmt, change mgmt, problem tracking, RAID, Chordiant, Siebel, Clarify, UNIX user mgmt, NFS, MS-SQL, PL/SQL, Ant, Make, Purify, 2nd/3rd level support, LDAP
Dec 1999 - Feb 2000
3 months

IT Organization / Admin

Agfa Gevaert AG

  • Supporting ~180 users (Europe HQ)
  • Software updates on admin clients
  • Automated client PC installation
  • Various hardware and software installations
  • Setting up IBM 3270 host terminals on Windows clients
  • Windows NT scripting
  • Notebook configuration
  • Configuring RAS dial-in with SecurID card on NT
  • Cable patching
  • Developing user-specific solutions
  • Skills: IBM 3270 emulation, Windows scripting, RAS, software updates & installs, first-level support
Sep 1999 - Apr 2000
8 months

Co-Moderator

Antenne AC

  • Concept and production of computer TV show "Flash-ROM"
  • Topic selection and preparation
  • Show moderation
  • Studio recording when needed
  • Skills: moderation
Nov 1997 - Nov 1999
2 years 1 month

System Administrator

CIM GmbH

  • Designing and installing company network using TCP/IP and SPX/IPX with 50 clients and 6 servers
  • Migrating from Novell NetWare 3.21 to Windows NT 4.0 with hardware upgrade
  • Designing and implementing user model
  • Ensuring data security with duplexing, RAID 5, and offline backups
  • Maintaining mail server (Pegasus Mail, later Linux send/fetch)
  • Implementing internet connectivity
  • Building intranet with Apache web server
  • Implementing print server with billing on Windows 95
  • Installing and configuring mobile and desktop systems (Win 3.x/95/98/NT)
  • Providing first-level support
  • Training staff via presentations
  • Managing web presence with FrontPage 98 and Dreamweaver
  • Monitoring and improving network continuously
  • Testing software for company needs
  • Planning network for trade show connections (EMO, METAV, AMB, …)
  • Maintaining company database
  • Enabling external dial-in via RAS server
  • Skills: IPX, TCP/IP, Linux, Windows, Novell NetWare, FrontPage, Dreamweaver, trade show prep, RAS, backups, RAID, internet connectivity, PC upgrades and maintenance
Jan 1997 - Dec 1997
1 year

Support Staff

EDV-Dienstleistung

  • Providing first-level support
  • Offering general help and guidance
  • Resolving issues in MS Word and Excel
  • Specializing in support for law firms
  • Skills: Windows, Office
Jan 1995 - Dec 1996
2 years

System Developer

Automotive Industry (Car Rental)

  • Designing and developing ERP system including customer master, inventory management, and accounting
  • Programming in Borland Turbo Pascal under MS-DOS
  • Database planning and implementation
  • Defining and implementing application interfaces
  • Managing test and production phases
  • Skills: Borland Turbo Pascal, MS-DOS
Jan 1993 - Dec 1995
3 years

System Developer

Automotive Industry (Wholesale)

  • Designing and developing ERP system including customer master, inventory management, and accounting
  • Programming in Borland Turbo Pascal under MS-DOS
  • Database planning and implementation
  • Defining and implementing application interfaces
  • Managing test and production phases
  • Skills: Borland Turbo Pascal, MS-DOS
Jan 1993 - Dec 1995
3 years

Team Lead

Consumer Electronics

  • Sales and customer advice in IT and telecom department
  • Planning product orders
  • Providing customer service in store
  • Planning store layout and design
  • Supervising trainees and interns
  • Skills: IT team leadership
Languages
German
Native
English
Intermediate
French
Elementary
Certifications & licenses

MCSE

Microsoft

PSM1

Scrum.org

PSM2

Scrum.org

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