Marcus Domes

Experienced IT Project Manager with AI Expertise // Senior Product Owner // Product Manager

Bamberg, Germany
Experience
Aug 2023 - Present
2 years
Remote

Senior Product Manager / Product Owner / Product Advisor

Wishlists

Tasks and responsibilities:

  • Strategic shaping and scaling of the Wishlist app from 50,000 to over 1,000,000 active users in the B2C area
  • Ownership of the product vision, strategic goals, and developing and continuously refining the product roadmap
  • Conducting qualitative and quantitative user research and deriving data-driven actions for feature optimization (user interviews, feedback loops, KPI analysis)
  • Developing and testing innovative UX and UI concepts to increase user engagement, conversion, and shareability
  • Close cross-functional collaboration with the founding team, design, development, and marketing to prioritize and implement new product ideas in an agile setup (Scrum/Kanban)
  • Advising on business model development, monetization strategies, and platform positioning in the social commerce/app market
  • Building and maintaining feature sets for app stores, onboarding flows, and community functions to maximize retention and viral growth
  • Defining and monitoring relevant KPIs (retention, MAU, feature engagement) for measuring success and prioritizing iterations
  • Coordinating releases, QA, and go-to-market strategies in close alignment with the founding team
Sep 2022 - Jun 2025
2 years 10 months
Berlin, Germany

Senior IT Project Manager / Product Manager

ComX.io - AI for Sales

Tasks and responsibilities:

  • Leading an interdisciplinary team of 8 FTEs (developers, designers, product managers) within the internal tool and system landscape
  • End-to-end responsibility for technical product development, rollouts, and continuous system optimization
  • Analyzing, designing, and implementing scalable IT architectures and process landscapes with a focus on automation and efficiency
  • Requirements management in close collaboration with management, sales, and operations (technical and functional)
  • Modeling and implementing processes using low-code/no-code platforms like Make, n8n, Zapier – including API integration, webhooks, and data logic
  • Introducing and continuously improving internal tools (CRM, reporting, campaign automation, data pipelines, etc.)
  • Managing IT operations and software rollouts, including testing, change management, and user support
  • Planning and conducting training sessions for business units and stakeholders
  • Responsible for IT documentation, data protection (GDPR), and process transparency
Jan 2022 - Aug 2022
8 months
Hybrid

Product Owner / IT Project Manager

Universität Bamberg - EU Research Project

Tasks and responsibilities:

  • Responsible for the digital product development of a web-based platform for preventing and promoting mental health in organizations (EU-funded research project)
  • Transforming scientific findings into user-centered digital solutions using agile development methods (Scrum)
  • Managing requirements and working closely with scientists, psychologists, and IT teams to define and prioritize user stories, epics, and features
  • Building and continuously maintaining the product backlog, including stakeholder alignment, refinement, and release planning
  • Managing interdisciplinary teams of developers, UX designers, researchers, and pilot users
  • Designing and implementing a minimum viable product (MVP) for iterative piloting in real work contexts
  • Conducting user research, usability tests, and feedback workshops to inform product strategy decisions
  • Ensuring data protection and security requirements (GDPR) in the design and operation of the platform
  • Coordinating technology partners and external service providers, including contract and performance management
  • Project management including resource management, milestone planning, and reporting to project stakeholders
  • Creating functional and technical concepts, process models, and documentation
  • Organizing and facilitating regular review and planning meetings for quality assurance and stakeholder engagement
Oct 2020 - Dec 2021
1 year 3 months
Erlangen, Germany

Product Owner / IT Project Manager

Siemens

Tasks and responsibilities:

  • End-to-end responsibility for the design, implementation, and scaling of an enterprise-wide chatbot for intelligent knowledge delivery to business units
  • Facilitating and conducting ideation workshops to gather requirements, use cases, and user needs from different business units
  • Defining the product vision, target architecture, and roadmap in close alignment with stakeholders from IT, HR, legal, and the digital innovation team
  • Establishing and managing an interdisciplinary project team (including developers, data scientists, UX designers)
  • Creating and prioritizing the product backlog with clearly defined epics, user stories, and acceptance criteria
  • Planning and executing prototyping, MVP, and rollout phases, including stakeholder reviews, user acceptance tests, and go-live
  • Working closely with internal IT teams to integrate the chatbot into existing knowledge systems and databases (e.g., Confluence, SharePoint, internal knowledge portals)
  • Implementing feedback mechanisms and KPIs for continuous product improvement
  • Responsible for change management, stakeholder communication, and creating training and communication materials to increase adoption
Jan 2020 - Sep 2020
9 months
Würzburg, Germany
Hybrid

Product Owner / IT Project Manager

WVV

Tasks and responsibilities:

  • Conceptualizing, managing, and executing the website relaunch, including implementing a modular, custom-built CMS
  • Product responsibility for a central platform with multiple connected micro applications (e.g., timetable information, customer portal, energy calculator, online forms)
  • Gathering and prioritizing requirements in close coordination with marketing, IT, business units, and external stakeholders
  • Working closely with external agencies and development teams in an agile setup (Scrum/Kanban)
  • Building and maintaining the product backlog, as well as creating user stories, acceptance criteria, and epics
  • Organizing and facilitating refinements, reviews, retrospectives, and sprint planning Conducting user tests and accompanying test management in UAT
  • Coordinating technical implementation and integration of existing systems via interfaces (REST APIs, SSO, form server)
  • Supporting training, handover to operations, and rollout communication
Jun 2019 - Dec 2019
7 months
Nuremberg, Germany
Hybrid

IT Project Manager

Datev - Innovationlab

Tasks and responsibilities:

  • Conceptualizing and managing an innovative voicebot project for voice-based answers to tax-related questions via Amazon Alexa
  • Responsible for product strategy, defining the MVP scope, and prioritizing features based on real user needs
  • Close collaboration with the Innovation Lab and tax advisors to model typical use cases
  • Developing the conversational UX, including dialog flow, intents, and error handling, following UX guidelines for voice assistants
  • Coordinating an interdisciplinary team of developers, UX/UI designers, and subject matter experts
  • Evaluating technical options with Alexa Skills Kit, AWS Lambda, and integrating internal knowledge databases
  • Conducting user interviews, prototype tests, and iterative optimization of voice commands
  • Supporting the presentation of the MVP to internal stakeholders and DATEV partner firms
Summary

Experienced digital and project consultant with over 25 successfully delivered IT and transformation projects for top companies like Siemens, Datev and Bosch. Specialized in requirements analysis, agile project management and bridging the gap between business, technology and UX. I bring teams to the finish line: structured, impactful, reliable.

Languages
German
Native
English
Advanced
French
Elementary
Education
Oct 2013 - Jun 2019

Otto-Friedrich University, Bamberg

Master of Science, user research & AI adoption · Information Systems · Bamberg, Germany · 1,3

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