Michael Schlitzkus
Senior Project Lead & Technical Product Manager - Digital enabled services
Experience
Jul 2022 - Present
3 years 7 monthsRemote
Senior Project Lead & Technical Product Manager - Digital enabled services
Siemens Healthineers AG
- Acting as the program lead for digitally enabled services, overseeing projects like Transformation, remote scanning (WeScan), e-commerce, and OneGate (budget: ~€5M p.a.).
- Developed the transformation strategy and roadmap for a supply and demand platform on ServiceNow, driving harmonization and integration of legacy systems.
- Led cross-functional teams in designing and rolling out these digital business models on the ServiceNow backend platform.
- Enabled strategic decision-making by building Azure DevOps transparency structures and using Agile methods like PI Planning and WSJF prioritization.
- Served as the business demand manager and digital counterpart for CS CRM.
- Managed internal project organization, external partners, and organizational interfaces and dependencies with other departments.
- Executed RFPs and managed vendors according to contracts and internal requirements.
- Contributed to Project sucCeSs, Northstar, and was part of the RaaS Tiger Team and Spryker Customer Advisory Board.
Jun 2019 - Jul 2022
3 years 2 monthsCRM Excellence Lead esp. for Pricing
Siemens Healthineers AG
- Led the design, development, and implementation of a new value-based pricing methodology for equipment and parts in the CPQ tool, as part of an agile CRM-IT project (budget: ~€850K).
- Introduced price-quality transparency and developed international pricing policies, fostering alignment and buy-in across multiple departments and regions.
- Managed a cross-functional pricing community and developed training programs to support the adoption of new pricing practices.
- Implemented a new spare parts pricing methodology alongside the integration of repricing software.
- Acted as project manager for optimizing sales processes, such as installed base retention, joint deal evaluation, customer configurator, and data transparency.
Jan 2018 - Jun 2019
1 year 6 monthsDirector of Pricing & Business Development
A.T.U Auto-Teile-Unger GmbH & Co. KG
- Founded and led an international department reporting directly to the Chief Commercial Officer, managing a team of 5 and budget responsibilities.
- Directed key strategic portfolio initiatives to realign A.T.U.'s operations, offering comprehensive analysis, transparency, and decision support at the board level, resulting in measurable cost reductions and improved revenue performance.
- Developed and implemented a new value, segment, and competitive pricing strategy in a matrix organization, and defined sales policies (revenue uplift: ~€1.5M).
- Led a strategic portfolio initiative for digital subscription product development, managing an €850K budget, coordinating stakeholders, and setting outcome-based KPIs.
- Established strategic partnerships (TargoBank, Check24, PayPal) to optimize customer journey and enhance service delivery channels.
- Led a cross-functional transformation team, including IT, BI, marketing, and sales, demonstrating stakeholder management across complex ecosystems.
Jul 2015 - Dec 2017
2 years 6 monthsGermany
Head of Pricing & Sales Support
Fielmann AG
- Led the sales support and pricing division, reporting directly to the Sales Executive Officer, managing a team of up to 3 and budget responsibilities.
- Co-led a commercial and cultural transformation project by developing and implementing the first digital sales model and embedding value-based pricing across the organization, resulting in improved sales efficiency.
- Developed and launched a new go-to-market strategy for the contact lens and sunglasses business, including an innovative spill-over sales concept that expanded market reach.
- Monitored competitors by implementing a web crawler service.
Jul 2013 - Jun 2015
2 yearsGermany
Executive Manager & Teamlead - Revenue Optimization USA
Sixt GmbH & Co. Autovermietung KG
- Established and managed a new pricing team of 3 pricing managers.
- Developed competitive revenue and go-to-market strategies for the US market.
- Performed market and competitor analytics by monitoring customer and competitor behavior.
- Calculated offers and products for sales and channel management based on margin expectations and strategic customer benefits.
- Optimized profitability, capacity utilization, and growth through continuous e-commerce development, A/B testing, and incremental sales expansion.
Sep 2011 - Jun 2013
1 year 10 monthsChicago, United States
Revenue Market Manager (EMEA - America)
United Airlines Inc.
- Pricing and development of pricing strategies for the EMEA - America flight network in the A++ Joint Venture (Lufthansa Group, Air Canada & United).
- Established a management process for global price increases.
- Managing fare products on more than 900 O&D’s through competitive monitoring and analytics incl. profitability, market share, and sales analytics.
- Developing a standardized request process to improve sales communication.
Summary
Accomplished commercial excellence leader with +17 years of expertise in sales excellence, pricing and digital transformation, with a proven track record in digital transformation, CRM/Sales systems, and product management in digital-driven environments.
Skills
- Leadership: Bpm3-1, Aspire2lead
- Project Management (Incl. Scrum)
- Itt - Innovation Think Tank
- Change And Transition Management
- Leading The Digital Business Transformation
- Leading Without Power
- Process & Lean Management
- Business Modelling
- Coaching
- Healthineers Performance System
- Ms Office (Incl. Teams / Power Bi / Visio / Azure Devops)
- Oracle Sales Cloud & Tacton Cpq
- Jira & Confluence
- Servicenow
- Sap Hana (Basics)
- Adobe & Google Analytics
- Tableau
- Sql
- Hpqc
- Spryker
- Pims Systems
- Knime (Basics)
- Pm: Scrum / Kanban / Safe
Languages
German
NativeEnglish
AdvancedSpanish
ElementaryFrench
ElementaryEducation
Sep 2007 - Jul 2011
Avans Hogeschool
Bachelor in International Business Administration – Marketing · International Business Administration – Marketing · Breda, Netherlands · 8.3/9 (very good)
Sep 2003 - Jul 2006
Airport Berlin GmbH
Apprenticeship / Training · Air Traffic Management · Berlin, Germany
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