Madhura Shridhar
Senior Product Specialist
Experience
Senior Product Specialist
Cognizant
- Led Salesforce integration program, aligning client and IT stakeholders on requirements, milestones, and delivery; launched 10+ web forms to support scalable adoption for brands such as AbbVie, Abbott, and Veeva
- Owned client transition roadmap, streamlining communication and execution to cut delivery time 75% (1 month to 1 week)
- Acted as primary client-facing program lead, driving cross-functional collaboration, risk mitigation, and timely issue resolution during Salesforce transition
- Partnered with client and internal IT teams to integrate Salesforce into live initiatives, removing blockers to accelerate internal tool deployment and change management
Project Associate
Indegene
- Led redesign, testing, and launch of 3 websites: managed 70+ migrations and 50+ digital products (300+ deliveries/year)
- Managed vendors and was awarded Employee of the Quarter
- Implemented JIRA for bug tracking across user acceptance test, quality assurance, and live environments, improving workflow efficiency for a team of 22+ developers and testers
- Delivered 3 website redesigns under tight timelines and budgets; standardized JIRA-based QA/UAT workflows, produced client-facing transformation assets, and mentored 3 PMs to scale delivery and enable 70+ website migrations
- Defined transition and onboarding strategy, authored knowledge transfer documentation, and delivered leadership updates to ensure continuity and faster team ramp-up
Source Author
- Managed e-learning projects; defined scope, schedules, and resources for 40+ initiatives and 150+ e-learning modules
- Coordinated with 3 vendors in audio and video development, quality assurance; contributed to 14+ writing and 5+ design projects
Marketing Analyst
Conscires Agile Practices
- Managed lead generation and brand visibility; published 13+ articles for monthly newsletters; conducted 50+ surveys for website optimization
- Supported customer success by organizing 15+ webinars and assisted in Certified Scrum Master training across 3 cities
Marketing Executive
Inspiration Unlimited
- Generated leads from 60+ colleges and 80+ corporates, coordinating with the sales team for successful conversions
- Organized 35+ events and built corporate partnerships to boost brand visibility and engagement
Financial Analyst
ANZ
- Reviewed and prepared 280+ mortgage documents for brokers and mobile lenders across 5 Australian states
- Identified 60+ improvement areas, supporting quality assurance resolution to enhance delivery quality
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Healthcare (4.5 years), Pharmaceutical (4.5 years), Information Technology (4 years), Education (3.5 years), Professional Services (3 years), and Banking and Finance (1.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (11 years), Quality Assurance (9.5 years), Information Technology (7.5 years), Product Development (3.5 years), Marketing (3 years), and Finance (1.5 years).
Summary
I am writing to express my interest in a suitable position within your esteemed organization. With over 13 years of dynamic, cross-functional experience, I’ve led more than 300 digital projects, including 50+ website migrations and e-learning platform integrations for global teams and Fortune 500 clients.
My journey from Scrum Master to Senior Product Specialist at Cognizant reflects a strong foundation in delivery excellence and agile leadership. I specialize in Agile, Hybrid, and Waterfall methodologies, guiding high-velocity teams across platforms like Salesforce, Sitecore, and LMS. I’ve driven workflow integrations, optimized performance, and delivered scalable digital solutions with a focus on user experience and operational efficiency. Tools like JIRA and Confluence have supported transparent collaboration and faster issue resolution.
At Indegene, I led high-stakes digital campaigns, increasing project revenue by 46% through proactive risk mitigation and stakeholder alignment. At Cognizant, I’ve played a key role in Salesforce integration, internal tool deployment, and change adoption while fostering long-term client relationships. My leadership philosophy blends servant leadership, cross-cultural communication, and a deep respect for quality and compliance, including BEX standards and e-learning governance.
What sets me apart is my ability to bridge business goals with delivery execution, resolving complex bottlenecks through cross-functional alignment and rapid adaptation. I bring clarity driven human-centric approach to leadership, backed by expertise in digital production and content transformation. My global experience enables me to collaborate seamlessly across cultures and deliver solutions that are both business-aligned and impact-driven.
I would welcome the chance to discuss how my experience and leadership can support your team’s goals.
Skills
Jira
Confluence
Ms Office
Redmine
Sharepoint
Veeva
Good Interpersonal Skills
Project Team Coordination
Workflow Management And Client Engagement
International Culture Knowledge
Cross-cultural Collaboration - Us, Australia And Europe
Reporting And Documentation
Adaptability And Learning Agility
Organized And Detail-oriented
Stakeholder Management
Issue And Risk Tracking, And Timely Resolution To Enhance Delivery
Problem Solver
Proactive
Proven Track Record Of Delivering Projects Across Diverse Industries, Including Life Sciences, Pharma, E-learning, Banking, Training, And Technology Solutions
Recognized For A Structured, Self-driven Way Of Working With Attention To Detail And Quality Delivery
Strong In Analytical And Problem-solving Skills, Communication And Interpersonal Effectiveness, And Stakeholder Alignment
Strong Project Management Skills; Adept At Leading Cross-functional Teams, Managing Budgets, And Ensuring Timely, High-quality Delivery Of Digital Initiatives
Organized And Detail-oriented With An Innovative Approach And Analytical Skills; Able To Multi-task; Multifaceted Industry Experience
A Diligent And Integrity-driven Performer Who Works Equally Well Independently And In Collaborative Teams
Experienced In Business Development, Workforce Planning, With A Strong Sense Of Ownership And Passion For Aligning People, And Business Objective
Languages
Education
MATS School of Business and IT
Post-Graduation Diploma (PGDM) in Business Management, Marketing and Finance · Business Management · Bengaluru, India
Mangalore University
Bachelor of Commerce, Accounting and Business management · Commerce · Mangaluru, India
Certifications & licenses
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Certified Classical Hatha Yoga Teacher
Certified In B1 German-Goethe
Goethe Institute
Certified Scrum Master (CSM)
Scrum Alliance
Prince-2 Foundation And Practitioner
Profile
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